)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Monday, June 29, 2009 8:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
** I believe this can still be an issue even in later versions depending on how
the server
)
From: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Sent: Mon Jun 29 18:27:19 2009
Subject: Re: Test System to Production System, Would Ghost Image work ?
what
is BMC recommendation?
Server Name AND IP address
I do not see how the IP-Name parameters would apply to this situation. In
your case, I would check the following things:
- session timeout configured on the bigip devices (should match that of
arserver)
- session timeout configured for any firewall devices that are in your path
(should match
unique port.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Susan Palmer
Sent: Tuesday, June 30, 2009 10:05 AM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ?
what is BMC recommendation
...@arslist.org] On Behalf Of Axton
Sent: Monday, June 29, 2009 6:38 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
** I believe this can still be an issue even in later versions depending on how
the server is configured. Say
.
Thanks,
Lyle
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton Sent: Monday, June
29, 2009 6:38 PM To: arslist@ARSLIST.ORG Subject: Re: Test System to
Production System, Would Ghost Image work ? what is BMC recommendation?
** I believe
Good info for me to pass to the unix/network guys.
Regarding the port, I don't think so ... we use dns so we remsrv (prod) and
remsrvtest (test) to connect. They both use port 55855. Could that be an
issue?
Thanks,
Susan
On Tue, Jun 30, 2009 at 10:59 AM, Axton axton.gr...@gmail.com wrote:
it sounds like a tool is the only way... hmmm wonder what that tool might
be..
--
Patrick Zandi
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Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
I just did something similar with HP-UX (Remedy V6.3). In my case, I hooked
a new server into a servergroup (db was the same).
Needed to change two items in the ar.conf file (IP addr and SERVERNAME
, June 27, 2009 7:43 AM
To: arsl...@arslist.org
Subject: Re: Test System to Production System, Would Ghost Image work ? what
is BMC recommendation?
I just did something similar with HP-UX (Remedy V6.3). In my case, I hooked
a new server into a servergroup (db was the same).
Needed to change
] On Behalf Of Ken Pritchard
Sent: Saturday, June 27, 2009 7:43 AM
To: arsl...@arslist.org
Subject: Re: Test System to Production System, Would Ghost Image work ? what
is BMC recommendation?
I just did something similar with HP-UX (Remedy V6.3). In my case, I hooked
a new server
@ARSLIST.ORG arslist@ARSLIST.ORG
Sent: Mon Jun 29 16:24:18 2009
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
What's an easy way to locate workflow that has specific server references in it?
Thanks,
Lyle
-Original Message-
From: Action
Pritchard
Sent: Saturday, June 27, 2009 7:43 AM
To: arsl...@arslist.org
Subject: Re: Test System to Production System, Would Ghost Image work ?
what is BMC recommendation?
I just did something similar with HP-UX (Remedy V6.3). In my case, I hooked
a new server into a servergroup (db
...@arslist.org] On Behalf Of Raj
Sent: Monday, June 29, 2009 2:29 PM
To: arsl...@arslist.org
Subject: Re: Test System to Production System, Would Ghost Image work ?
what is BMC recommendation?
I guess, when you export all the workflow into definition files and
use notepad to open it and use
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of dcharters
Sent: Monday, June 29, 2009 3:39 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
I would suggest
29, 2009 2:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Lyle,
Export all the workflow. Make sure when you export, the checkbox for export as
server independent is checked. This should remove workflow
@ARSLIST.ORG
To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG
Sent: Mon Jun 29 16:34:58 2009
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Lyle,
Export all the workflow. Make sure when you export, the checkbox for export as
server independent
2009
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Exporting all the workflow would be way too time consuming. I'm thinking
(hoping) there must be an easier way to find out.
Thanks,
Lyle
-Original Message-
From: Action Request
, 2009 3:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Not sure what you have but exporting all our workflow for custom helpdesk,
surveys, contract maintenance, bug tracking, modeling service requests
(ARSList)
[ mailto:arsl...@arslist.org]
Sent: Monday, June 29, 2009 6:10 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ?
what is BMC recommendation?
I would like to verify if I do or don't. In looking at diffs between our
environments in Migrator
...@arslist.org] On Behalf Of Shellman, David
Sent: Monday, June 29, 2009 2:59 PM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Not sure what you have but exporting all our workflow for custom helpdesk,
surveys, contract
: Mon Jun 29 18:27:19 2009
Subject: Re: Test System to Production System, Would Ghost Image work ? what is
BMC recommendation?
Server Name AND IP address.
Just as a precaution, I'd suggest that when you look for server references that
you include searches for IP addresses. We moved a 5.x
Jun 29 18:27:19 2009
Subject: Re: Test System to Production System, Would Ghost Image work ?
what
is BMC recommendation?
Server Name AND IP address.
Just as a precaution, I'd suggest that when you look for server references
that you include searches for IP addresses. We moved a 5.x server
Just my opinion, but I would say use a different operating system.
Since I started working with Unix/Linux, I just don't see the MS
'server' series of operating systems as server grade; my list of
reasons is a mile long. Again, just my opinion.
Axton Grams
On Sat, Jun 27, 2009 at 5:02 PM, Ravi
What OS are you dealing with?
Axton Grams
On Fri, Jun 26, 2009 at 11:36 AM, Rajravi6...@gmail.com wrote:
Hello All,
I completed fresh install of ARS 7.5.00 Patch 001/ITSM 7.5.01 Patch
001 on a test system.
Now, next task is to build the production system, so my question is,
will taking the
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost Image work ? what
is BMC recommendation?
What OS are you dealing with?
Axton Grams
On Fri, Jun 26, 2009 at 11:36 AM, Rajravi6...@gmail.com wrote:
Hello All,
I completed fresh install of ARS 7.5.00 Patch 001/ITSM 7.5.01
Windows Server 2003 R2 Enterprise Edition.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Axton
Sent: Saturday, June 27, 2009 12:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Test System to Production System, Would Ghost
Windows Server 2003 R2 Enterprise Edition.
On Sat, Jun 27, 2009 at 12:02 AM, Axton axton.gr...@gmail.com wrote:
What OS are you dealing with?
Axton Grams
On Fri, Jun 26, 2009 at 11:36 AM, Rajravi6...@gmail.com wrote:
Hello All,
I completed fresh install of ARS 7.5.00 Patch 001/ITSM
You can copy the file system on Unix/Linux and update the
configuration files; it's not so simple on Windows. You have to deal
with the registry... Not something I am really keen on learning. I
would imagine that a ghost image should suffice as long as you can
deal with all the other registry
Thanks Axton.
I was trying to save some time by doing ghost imaging but i think it is not
worth it , as i may get other issues, which i don't want to want time on
resolving them.
Thanks again for your reply.
On Sat, Jun 27, 2009 at 3:55 PM, Axton axton.gr...@gmail.com wrote:
You can copy the
Hello All,
I completed fresh install of ARS 7.5.00 Patch 001/ITSM 7.5.01 Patch
001 on a test system.
Now, next task is to build the production system, so my question is,
will taking the ghost image of test system and putting it on
production system will work ? or do i have to start fresh
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