Re: Users missing links to modules on home page

2013-06-10 Thread itsm.support
LIST.ORG Subject: Re: Users missing links to modules on home page On 6/10/13, Thomas wrote: > Hello all, > > we have some users that are complaining that they cannot access incident > management, change management and so on when logged on to our ITSM7.6.03 > system. Their accounts

Re: Users missing links to modules on home page

2013-06-10 Thread Lisa Singh
On 6/10/13, Thomas wrote: > Hello all, > > we have some users that are complaining that they cannot access incident > management, change management and so on when logged on to our ITSM7.6.03 > system. Their accounts are set up normally and they have proper > permissions I've not seen this in

Re: Users missing links to modules on home page

2013-06-10 Thread Tauf Chowdhury
Make sure when they are logging in, the case and spelling are correct. Sent from my iPhone On Jun 10, 2013, at 6:04 AM, Thomas wrote: > Hello all, > > we have some users that are complaining that they cannot access incident > management, change management and so on when logged on to our ITSM7.

Re: Users missing links to modules on home page

2013-06-10 Thread Anandsagar Sah
reset their password. Thanks & Regards, Anandsagar From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Wcandro Roy Sent: Monday, June 10, 2013 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Users missing links to modules on home page ** Hi, I unders

Re: Users missing links to modules on home page

2013-06-10 Thread Wcandro Roy
ussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Thomas > Sent: Monday, June 10, 2013 3:34 PM > To: arslist@ARSLIST.ORG > Subject: Users missing links to modules on home page > > Hello all, > > we have some users that are complaining that they cannot access incid

Re: Users missing links to modules on home page

2013-06-10 Thread Hullule, Kiran
] On Behalf Of Thomas Sent: Monday, June 10, 2013 3:34 PM To: arslist@ARSLIST.ORG Subject: Users missing links to modules on home page Hello all, we have some users that are complaining that they cannot access incident management, change management and so on when logged on to our ITSM7.6.03

Users missing links to modules on home page

2013-06-10 Thread Thomas
Hello all, we have some users that are complaining that they cannot access incident management, change management and so on when logged on to our ITSM7.6.03 system. Their accounts are set up normally and they have proper permissions. When I log in with their accounts from my side (also via web)