Re: Weird behavior with new 9.x Hotfix

for the problematic report. > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II > *Sent:* 18 February 2016 00:05 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Weird behavior with new 9.x Hotfix > > > &

Re: Weird behavior with new 9.x Hotfix

@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: 18 February 2016 00:05 To: arslist@ARSLIST.ORG Subject: Re: Weird behavior with new 9.x Hotfix ** Yep... My thoughts also. I just got off the phone with BMC and they do have 1 other customer on an 8.x mid tier experiencing a similar issue (Company

Re: Weird behavior with new 9.x Hotfix

Yep... My thoughts also. I just got off the phone with BMC and they do have 1 other customer on an 8.x mid tier experiencing a similar issue (Company name this time is the trigger...also starts with "U".). On Wed, Feb 17, 2016 at 12:27 PM, LJ LongWing wrote: > ** >

Re: Weird behavior with new 9.x Hotfix

LOLWarren, I'm sorry...but this obviously has something to do with the Mid-Tier trying to 'escape' a group name starting with U thinking that it's a unicode 'code' (http://unicode-table.com/en/)...no clue why that's happening of course, but BMC will be the only ones able to fix this particular

Re: Weird behavior with new 9.x Hotfix

Oh, and this behavior happens regardless of the report type...could be Web or AR System (we don't use the Crystal reports). On Wed, Feb 17, 2016 at 12:12 PM, Warren R. Baltimore II < warrenbaltim...@gmail.com> wrote: > We recently installed a hotfix on the midtier to resolve a number of >

Weird behavior with new 9.x Hotfix

We recently installed a hotfix on the midtier to resolve a number of issues. In the process though, it seems to have created havoc with some of our reporting. Specifics first! ARS 9.0.01/ITSM 9.0.01 Mid tier hotfix 9.0.01 201512181241 Windows 2008 r2 servers (3 app servers and 3 mid tier)