API for ARDBC Plug-in
Hi,
To write a general ARDBC-plugin that supports everything, is quite a task.
You have problems of mapping forms, field and datatypes, as well as the nice
ARQualifierStruct into something you can use against your external data source.
If you limit the functionality
) [mailto:[EMAIL PROTECTED]
On Behalf Of Jarl Grøneng
Sent: terça-feira, 19 de Fevereiro de 2008 12:24
To: arslist@ARSLIST.ORG
Subject: Re: FW: C API for ARDBC Plug-in
This may work after some changes:
--
ARPLUGIN_EXPORT int ARDBCGetMultipleFields
API for ARDBC Plug-in
Hi,
To write a general ARDBC-plugin that supports everything, is quite a task.
You have problems of mapping forms, field and datatypes, as well as the nice
ARQualifierStruct into something you can use against your external data
source.
If you limit the functionality
Hello all,
Can someone please provide me with some real-life samples on how to
(properly) write a C ARDBC Plug-in for Remedy (I've also tried
getemployeedata.c) ?
So far I've read the C-API-Ref-710, used the ardbcskl.c and headers from
the samples directory and implemented
(forms/fields) and
also limit the search capabilities, it is easier.
Best Regards - Misi, RRR AB, http://rrr.se
Hello all,
Can someone please provide me with some real-life samples on how to
(properly) write a C ARDBC Plug-in for Remedy (I've also tried
getemployeedata.c) ?
So far
Hey, everybody. I was wondering if anyone out there has seen this issue
before. It's got a lot of people baffled.
A customer has an AIX server running the latest patch for AR 5.1.2. The target
LDAP server is Novell, and it doesn't allow anonymous browsing. When the
Remedy daemons start
If you use regular ldap instead of ldaps, what does a packet dump show
different between the two environments?
Axton Grams
On 10/26/07, Tim Widowfield [EMAIL PROTECTED] wrote:
Hey, everybody. I was wondering if anyone out there has seen this issue
before. It's got a lot of people baffled.
Tim,
Just a few WAGS
Check the data types for the ldap attributes that are not returned. (
Maybe they are not supported in v5.x but are in v7.x ?)
Maybe the ARS side is truncating the data due to a size/memory
constraint? (and thus you get a partial record)
HTH
--
Carey Matthew Black
That would be a great test, except that the server won't accept non-SSL
reqeusts.
--Tim
- Original Message
From: Axton [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Friday, October 26, 2007 11:02:58 AM
Subject: Re: [ARSLIST] ARDBC Plug-in Returns only Subset of Data -- Why?
If you
Is there any kind of field/column-level access control in LDAP?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tim Widowfield
Sent: Friday, October 26, 2007 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC Plug-in Returns
: Friday, October 26, 2007 1:05:24 PM
Subject: Re: [ARSLIST] ARDBC Plug-in Returns only Subset of Data -- Why?
Is there any kind of field/column-level access control in LDAP?
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Tim
Subject: Re: ARDBC Plug-in Returns only Subset of Data -- Why?
--0-1178468522-1193421149=:48183
Content-Type: text/plain; charset=us-ascii
That's a possibility, but it doesn't explain why other client tools
(including a version 7 Remedy server) can use the same authentication
credentials and see
PROTECTED]
Sent: Friday, October 26, 2007 10:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC Plug-in Returns only Subset of Data -- Why?
--0-1178468522-1193421149=:48183
Content-Type: text/plain; charset=us-ascii
That's a possibility, but it doesn't explain why other client tools
(including a version 7
: Friday, October 26, 2007 9:59 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC Plug-in Returns only Subset of Data -- Why?
One of the data elements we're not getting is the 'cn', which is just a
seven-character text attribute. The fullName attrib is char(15), and
we're getting that one.
It's
Hi everyone,
I've have a self-written ARDBC plug-in which works just fine on
Windows, Solaris and HP-UX. When I install it and try to restart the
server on Linux I get this:
Fri Jul 20 08:29:58 2007 390695 : An error has occurred while loading
a plug-in. (ARERR 8756)
Fri Jul 20 08:29:58 2007
I just tried to compile and install the ardbcskeleton that was written
by BMC Remedy. I even used their Makefile.
When I install it and restart the server I get this again:
Action Request System(R) Plug-In-Server Version 6.03.00 patch 021
Remedy, a BMC Software company.
Copyright (c) 2001 -
).
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mark Milke
Sent: Friday, July 20, 2007 5:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC Plug-In doesn't work on Linux
I just tried to compile and install the ardbcskeleton that was written
BTW, this is a 64bit LINUX box.
[EMAIL PROTECTED] linux]$ file ardbctest.so
ardbctest.so: ELF 64-bit LSB shared object, AMD x86-64, version 1
(SYSV), not stripped
does anyone how to compile for 64bit LINUX boxes?
Mark
I have a similar error on my Dev (Solaris 9) server ONLY when I cycle
the services. If I do a reboot of the machine, I will never get an
error. I haven't had anytime to research but I think it might have to do
another plugin that hasn't stopped after you stopped the services (ps
-ef).
I
Try to start arplugin manually with truss, it may give some answers.
Only include your plugin to easier debug.
--
Jarl
On 7/20/07, Mark Milke [EMAIL PROTECTED] wrote:
I just tried to compile and install the ardbcskeleton that was written
by BMC Remedy. I even used their Makefile.
When I
Try to start arplugin manually with truss, it may give some answers.
There is no truss on LINUX. There is strace. I'm not sure if I know
how to do it...
Only include your plugin to easier debug.
What do you mean saying include your plugin to easier debug? The
plugin the the skeleton plugin
Try to start arplugin manually with truss, it may give some answers.
here is the output:
[EMAIL PROTECTED] conf]$ strace /appexec/ar/servername/bin/arplugin
execve(/appexec/ar/servername/bin/arplugin, [/appexec/ar/servername/
bin/ar...], [/* 18 vars */]) = 0
[ Process PID=21163 runs in 32 bit
Is /appexec/ar/servername/bin an valid directory?
It definitely is. I've just replaced the real server name with the
servername string.
Is it added to LD_LIBRARY_PATH?
I don't know. How do I check and change that respectively?
Thanks!
It complain about this file:
/appexec/ar/servername/bin/arplugin: error while loading shared
libraries: libarcrypto.so: cannot open shared object file: Nosuch file
or directory
I've found the file libarcrypto.so somewhere else. Should I move copy
it to somewhere else? Where does it want me to
Wait, I found the libarcrypto.so in /appexec/ar/servername/bin/
arplugin.
echo $LD_LIBRARY_PATH gives an empy line
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the
Answers Are
Set LD_LIBRARY_PATH so that it includes the directory that contains
the ars libraries:
unset LD_LIBRARY_PATH
LD_LIBRARY_PATH=/appexec/ar/servername/bin/
export LD_LIBRARY_PATH
It is probably best to do this in the arsystem script.
Axton Grams
On 7/20/07, Mark Milke [EMAIL PROTECTED] wrote:
Mark,
My preferred way to manage ARS server environment variables is to add
them to the armonitor.conf file. (Assuming that your plugin server is
started by armonitor)
Docs on how to do this can be found in..
Configuring-700.pdf Page 344
but a line something like this is the idea:
Hi Mike,
On your *nix box try
ldd YourPluginName.so
It should output all the dependancies and thier expected location.
E.g.
[EMAIL PROTECTED] ~]# ldd /home/dkellett/tss2_rc2/libsqlmy.so
linux-gate.so.1 = (0xe000)
libdl.so.2 = /lib/libdl.so.2 (0xb7fc8000)
libm.so.6
[EMAIL PROTECTED] bin]$ echo $LD_LIBRARY_PATH
:/appexec/ar/arsentw01_spk/bin:/lib64:/stub/lib64:/lib64/tls
is this : at the beginning of the line ok?
anyway, I'm still getting the same error
and BTW:
[EMAIL PROTECTED] linux]$ ldd -v ardbctest.so
/stub/$LIB/libcwait.so =
Have you made sure this directory is in your $PATH and add it to the
LD_LIBRARY_PATH. Also make sure the user you start ars with can read it.
/appexec/ar/arsentw01_spk/plugins/ardbccsv/linux/linux/
Danny Kellett
Principal Consultant
EMEA Professional Services
Strategic Workflow Solutions Ltd
Can you give the output of the following commands:
[EMAIL PROTECTED] ~]$ users
remedy
[EMAIL PROTECTED] ~]$ groups
remedy
[EMAIL PROTECTED] ~]$ ls -la /u01/arsystem/arsdev/bin/arcache
-rwx-- 1 remedy remedy 184 Jan 11 2007
/u01/arsystem/arsdev/bin/arcache
[EMAIL PROTECTED] linux]$ env
[EMAIL PROTECTED] ~]$ users
remedy
[EMAIL PROTECTED] ~]$ groups
remedy
[EMAIL PROTECTED] ~]$ ls -la /u01/arsystem/arsdev/bin/arcache
-rwx-- 1 remedy remedy 184 Jan 11 2007
/u01/arsystem/arsdev/bin/arcache
[EMAIL PROTECTED] linux]$ env |grep PATH
Hi Mike,
Can I just ask, your first email said the following:
QUOTE
Fri Jul 20 08:29:58 2007 /appexec/ar/arsentw01_spk/plugins/
ardbccsv/linux/linux/ardbccsv.so: cannot open shared object file: File
or Directory not found.
/QUOTE
Yet your make file says
QUOTE
LIBNAME= ardbctest.so
now, there is funny thing: all ardbc plug-ins that work are 32-bit!
[EMAIL PROTECTED] bin]$ file ardbcconf.so
ardbcconf.so: ELF 32-bit LSB shared object, Intel 80386, version 1
(SYSV), stripped
SO now, I have a 32-bit version one guy compiled for me on 32-bit
LINUX
HERE:
[EMAIL PROTECTED] bin
, Mark Milke [EMAIL PROTECTED] wrote:
now, there is funny thing: all ardbc plug-ins that work are 32-bit!
[EMAIL PROTECTED] bin]$ file ardbcconf.so
ardbcconf.so: ELF 32-bit LSB shared object, Intel 80386, version 1
(SYSV), stripped
SO now, I have a 32-bit version one guy compiled for me on 32-bit
nombre de Axton
Enviado el: Sábado, 12 de Mayo de 2007 10:02 p.m.
Para: arslist@ARSLIST.ORG
Asunto: Re: ARDBC plug-in
Importancia: Alta
Two ways:
1-Look in the ar.conf file for the Plugin line: Plugin:
/u01/arsystem/arsdev/bin/ardbcldap.so
2-Turn on plugin logging and restart the server. Look
, 12 de Mayo de 2007 10:02 p.m.
Para: arslist@ARSLIST.ORG
Asunto: Re: ARDBC plug-in
Importancia: Alta
Two ways:
1-Look in the ar.conf file for the Plugin line: Plugin:
/u01/arsystem/arsdev/bin/ardbcldap.so
2-Turn on plugin logging and restart the server. Look for: ARDBC
Plug-In Loaded
Hi listers.
Can you tell me how I can know if in my Windows Server has installed the ARDBC
plug-in?, and too in case of It have not it, Can you tell me like this plug-in
is installed in the Windows Server for the Remedy Server 7.0?
Thanks in advance
Remedy ITSM 7.0
Windows 2003
Oracle 10g
Two ways:
1-Look in the ar.conf file for the Plugin line: Plugin:
/u01/arsystem/arsdev/bin/ardbcldap.so
2-Turn on plugin logging and restart the server. Look for: ARDBC
Plug-In Loaded: ARSYS.ARDBC.LDAP version 3
Axton Grams
On 5/12/07, Guillermo Alfredo Torres Barron
[EMAIL PROTECTED] wrote
Anyone have information on an available ARDBC Plug-in for Remedy (View
Form) ?
Thanks, Doug
Doug Tanner
Senior Developer
Remedy Skilled Professional (RSP)
(704) 328-3178
[EMAIL PROTECTED]
DISCLAIMER Important! This message is intended for the above named person(s)
only
Hi, Doug!
You mean a vendor form? Didn't James Croom write a generic ARDBC plug-in for
ODBC?
If you're on MS SQL Server, you can probably create a database link via the
OLE-DB interface. Then you can use a simple view form and query against the
Access table.
Tim Widowfield
http
:[EMAIL PROTECTED] On Behalf Of Tim Widowfield
Sent: Wednesday, December 20, 2006 2:54 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC Plug-In for MS Access
Hi, Doug!
You mean a vendor form? Didn't James Croom write a generic ARDBC
plug-in for ODBC?
If you're on MS SQL Server, you can probably
PROTECTED] On Behalf Of Reiser, John J
Sent: Wednesday, September 13, 2006 10:40 AM
To: arslist@ARSLIST.ORG
Subject: ARDBC plug-in to Sybase
Hello Listers,
ARS 6.3 Patch 14
MS SQL Server 2000
Has anyone seen any sample ARDBC plugin code for reading a remote Sybase DB?
I looked at the Buoyant Solutions
:58 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARDBC plug-in to Sybase
John,
It is far from a sample ARDBC plugin but you might look at jtds for a
few options. (http://jtds.sourceforge.net/)
If you like Perl you could take a run at one of the following modules:
DBD::Sybase, DBD::ODBC, or DBD
Hello Listers,
ARS 6.3 Patch 14
MS SQL Server 2000
Has anyone seen any sample ARDBC plugin code for reading a remote Sybase
DB?
I looked at the Buoyant Solutions Integrations but there are two
problems. We have no money and it looks like the Sybase integration is
not ready yet.
We are looking
Hello everybody,
In order to access an external Oracle database, I have to create an ardbc
plug-in and use some vendor forms. I have taken a look at Remedy
documentation (ardbcfs source included) but this is the first time I work
with plug-ins and I don't know how to start. Please, ¿could
to access an external Oracle database, I have to create an ardbc
plug-in and use some vendor forms. I have taken a look at Remedy
documentation (ardbcfs source included) but this is the first time I work
with plug-ins and I don't know how to start. Please, ¿could anybody show
me an ardbc code
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