Re: error in work order

2012-03-21 Thread Sam Anderson
] *Sent:* Monday, March 19, 2012 4:26 PM *Subject:* error in work order ** ** ** Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same permission

Re: error in work order

2012-03-20 Thread Sam Anderson
...@gmail.com wrote: ** Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same permission and roles.ITSM 7.6.Error says Requested Foruser can't be uniquely

Re: error in work order

2012-03-20 Thread Mohamed Abdelaziz
[mailto:samanderson...@gmail.com] Sent: Monday, March 19, 2012 4:26 PM Subject: error in work order ** Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same

error in work order

2012-03-19 Thread Sam Anderson
Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign the ticket to someone from the same group.All the people in a particular group has the same permission and roles.ITSM 7.6.Error says Requested Foruser can't be uniquely identified from the list

Re: error in work order

2012-03-19 Thread Saji Philip
Do these people have similar names? Or do they have dual accounts, ie an admin account and a regular account? On Mar 19, 2012 3:36 PM, Sam Anderson samanderson...@gmail.com wrote: ** Hi All, Require suggestion on the following.Getting error in work order when user tries to re-assign