Re: flagging particular time segments as cautionary

2013-07-18 Thread Martinez, Marcelo A
] On Behalf Of Kiran Patil Sent: Monday, July 15, 2013 11:58 PM To: arslist@ARSLIST.ORG Subject: Re: flagging particular time segments as cautionary ** Hi Marcelo, You can use SLM modeul here. You need to configure SLA for change Management and specify Start and Stop condition as per scheduled window

flagging particular time segments as cautionary

2013-07-15 Thread Martinez, Marcelo A
Hello Listers, I am wondering if there is any functionality in Remedy that can flag (or send emails, or ??? ) when changes are to happen during a particular timeframe. I'll try to elaborate a little. We have well established monthly maintenance windows in change management. These windows are

Re: flagging particular time segments as cautionary

2013-07-15 Thread Kiran Patil
Hi Marcelo, You can use SLM modeul here. You need to configure SLA for change Management and specify Start and Stop condition as per scheduled window and configure repeatative milestone which will sent as email to desired set of users. Regards Kiran Patil On Tue, Jul 16, 2013 at 1:58 AM,