Hi All,
Currently when an incident is created I have a filter that sets the day of the
week, and hour of the day. Then there is a second set fields that 'Check Date'
= $DATE$ and then checks this against the Business Time Holiday. If it is a
holiday then sets the 'Holiday' field to Yes. Then
: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark
Sent: 24 April 2012 14:15
To: arslist@ARSLIST.ORG
Subject: is it after hours?
**
Hi All,
Currently when an incident is created I have a filter that sets the day of
the week, and hour
rick W
Newsgroups:
gmane.comp.crm.arsystem.general
Sent: Friday, August 18, 2006 13:58
Subject: Re: Number of Cases Created
After Hours
Any ticket created between 5 PM and 8 AM any day
'Arrival Time' - "01/01/1970") % 86400) = (17 * 3600)) OR (((
'Arrival Time' - "
I am trying to figure out a query that will allow me to see, for a
specific site, all cases that were created between 5:00 pm - 8:00 am. I
know how to do this for a specific date using the $DATE$ keyword, but
how might this be done over a extended date range?
This is query I used for a
After Hours
I am trying to figure out a query that will allow me to see, for a
specific site, all cases that were created between 5:00 pm - 8:00 am. I
know how to do this for a specific date using the $DATE$ keyword, but
how might this be done over a extended date range?
This is query I used
: Friday, August 18, 2006 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Number of Cases Created After Hours
I am trying to figure out a query that will allow me to see, for a
specific site, all cases that were created between 5:00 pm - 8:00 am. I
know how to do this for a specific date using the $DATE
discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
Sent: Friday, August 18, 2006 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Number of Cases Created After Hours
I am trying to figure out a query that will allow me to see, for a
specific site, all cases that were created between 5:00
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