, Winchester, Hampshire SO21 2QA
www.arqiva.comhttp://www.arqiva.com/
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: 16 January 2012 16:54
To: arslist@ARSLIST.ORG
Subject: overview console random
www.arqiva.com
--
*From:* Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG] *On Behalf Of *patchsk
*Sent:* 16 January 2012 16:54
*To:* arslist@ARSLIST.ORG
*Subject:* overview console random authentication errors
**
We are on ITSM 7.6.03
@ARSLIST.ORG
Subject: Re: overview console random authentication errors
**
Mike,
Like Danny said, it may not be an authentication issue. Are you in a server
group/ load balanced environment? You may need to update the ar cfg file if
this is the case.
Sent from my iPhone
On Jan 17, 2012, at 8:49
: overview console random authentication errors
**
Mike,
Like Danny said, it may not be an authentication issue. Are you in a server
group/ load balanced environment? You may need to update the ar cfg file if
this is the case.
Sent from my iPhone
On Jan 17, 2012, at 8:49 AM, Mike Worts mike.wo
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf
ChowdhurySent: 17 January 2012 13:53To:
arslist@ARSLIST.ORGSubject: Re: overview console random
authentication errors
**
Mike,
Like Danny said, it may not be an authentication issue. Are you in a server
group/ load balanced environment? You may need
To: arslist@ARSLIST.ORGmailto:arslist@ARSLIST.ORG
Subject: overview console random authentication errors
**
We are on ITSM 7.6.03 patch001, ARS 7.6.03p002, Windows 2008, Oracle 11g.
We are seeing at random when users click refresh on the overview console or
sometimes immediately after they login
Yes we are on a server group with two ars servers and two midtiers. Both
ars and midtiers are load balanced.
I do not think it is related to connectivity because the users already are
logged in at that time.
They could access other consoles with out any issues when they get
authentication error
We are on ITSM 7.6.03 patch001, ARS 7.6.03p002, Windows 2008, Oracle 11g.
We are seeing at random when users click refresh on the overview console or
sometimes immediately after they login and when the overview console is
rendering, users are getting
ERROR (623): Authentication failed error
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: 16 January 2012 16:54
To: arslist@ARSLIST.ORG
Subject: overview console random authentication errors
**
We are on ITSM 7.6.03 patch001, ARS 7.6.03p002, Windows 2008, Oracle 11g
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