Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread Misi Mladoniczky
Hi, It would be very nice if someone could take the time to create an algorithm that removed the unnecessary grouping parentheses... Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. *

New Pricing List Question

2009-10-28 Thread Pargeter, Christie :CO IS
Hi All - we use ITSM here and we are looking at moving to the new pricing list but I wanted to know about custom apps what constitute a custom app? Meaning I wrote an interface from our Phone Switches into CMDB and put that in a new Application. Does this constitute a custom app? ARS 7.1 p 6

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread Ben Chernys
I presume you mean recursive rather than iterative. All recursion can be expressed as iteration but sometimes (and this is an example) it is simpler to be recursive. I forward an email on the subject originally in reply to LJ Longwing. Note that this code is NOT java! From: Action Request

JOB: Column Technologies is seeking a Remedy Business Analyst based in the Chicago Metro Area (Full Time- Annual Salary, Bonuses, Benefits)

2009-10-28 Thread Wish, Melissa
If you are interested in the position below, please email your resume as an MS Word Document to mw...@columnit.com. Column Technologies is seeking a Remedy Business Analyst in the Chicago Metro Area to facilitate requirements gathering workshops at customer sites, and to document the results

Remedy consulting in SF, CA

2009-10-28 Thread Muhlethaler, Laurie
Just thought I'd throw this out there... I'm curious to know if there are any independent Remedy consultants living in or near San Francisco that are currently looking for work. Or, if there are Remedy consulting firms in the area... I'm just getting an idea first as there may be work with

Great opportunity for a Remedy/ITSM specialist with TS/SCI

2009-10-28 Thread Burns, Yvonne
My name is Yvonne Burns, I am a Senior Client Relations Manager with DISYS (Digital Intelligence Systems). I apologize for the intrusion but hope that someone on this forum can help me out. I am looking for 2 TS/SCI cleared Remedy/ITSM 7.x specialists to assist with 2 projects, an upgrade

Great opportunity for a Remedy/ITSM specialist with TS/SCI

2009-10-28 Thread yburns
My name is Yvonne Burns, I am a Senior Client Relations Manager with DISYS (Digital Intelligence Systems). I apologize for the intrusion but hope that someone on this forum can help me out. I am looking for 2 TS/SCI cleared Remedy/ITSM 7.x specialists to assist with 2 projects, an upgrade and

No Such Field ID error when loading custom form

2009-10-28 Thread jham36
I am getting a strange error message when opening a custom form. No Such Field ID. The error comes from Internet Explorer. Behind that message is another error stating that there was an Internet Explorer script error. This form has a vertical nav bar and some flashboards, tables and character

Re: Email Engine Unicode?

2009-10-28 Thread Grooms, Frederick W
In the Email Messages form are the inbound Chinese characters in the Plain Text Body or the HTML body? Also what version ARS and database (and did you install with Chinese Unicode support)? Fred From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread LJ Longwing
Misi, There was a fix put in toI think it was set/push action qualifications to fix their excess parenthesis, but I wasn't aware of any more still being in existence. Can you give me an example of where you are seeing it? -Original Message- From: Action Request System discussion

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2009-10-28 Thread Chowdhury, Tauf
Hmmm is arslist up? Tauf Chowdhury | Forest Laboratories, Inc. Analyst, Service Management Informatics-Infrastructure Office: 631.858.7765 Mobile:646.483.2779 ** This e-mail and its attachments may contain Forest

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread Papolu, Appajee
Hmm, that's only half the story... Think about this ... 'Create Date' ($TIMESTAMP$ - (7 * 24 * 60 * 60)) AND whatever LJ Longwing quoted below i.e. qualifiers that involve arithmetic operations as well. The recursiveness/complexity grows even more... :) Unless you're really trying to emulate

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread LJ Longwing
The first time I needed to parse a qualifier was when I was writing a program that would identify all workflow that set a particular selection field to a particular valuetons of fun _ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of

Re: New Pricing List Question

2009-10-28 Thread Easter, David
There are four common expressions that may apply to your question - at least from my viewpoint: 1. Out-of-the-Box (OOTB): An unmodified application provided by BMC 2. Customized application: An originally OOTB application provided by BMC that has been modified - perhaps by

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread Papolu, Appajee
Hmm, that's only half the story... Think about this ... 'Create Date' ($TIMESTAMP$ - (7 * 24 * 60 * 60)) AND whatever LJ Longwing quoted below i.e. qualifiers that involve arithmetic operations as well. The recursiveness/complexity grows even more... :) Unless you're really trying to emulate

Re: Looking for a Remedy Business Analyst in Oregon..............

2009-10-28 Thread Rick Cook
Nancy, are you looking for someone to do business analysis, data administration, or installation and setup? A BA would only be appropriate for the first one. Rick Cook On Mon, Oct 26, 2009 at 2:56 PM, Krupp, Nancy nkr...@comsys.com wrote: ** QUESTION: What's out there for a Remedy Business

Job Posting : CMDB Analyst Senior

2009-10-28 Thread David Fudger
All Research In Motion, makers of the BlackBerry, has an open full-time position for a senior CMDB Analyst. Please contact me if you are interested. Regards, David Fudger Manager, Remedy Operations Research In Motion 519-497-7078

Re: Java API for ARS - How to obtain a Run-If line from an Active Link (for example)

2009-10-28 Thread Calman Steynberg
To get a human readable string for a QualifierInfo object use ARServerUser.formatQualification(); From the JavaDocs for the method:

Remedy Email ARERR 623

2009-10-28 Thread Raj
Hello All, I am getting the following while trying to set up remedy email. ERROR (623): Authentication failed; at com.bmc.arsys.api.ProxyJRpcBase.verifyStatus(Unknown Source) at com.bmc.arsys.api.ProxyJRpcBase.a(Unknown Source) at

Do your company need a Remedy Analyst / Developer in Barcelona (Spain)

2009-10-28 Thread Sergio Tomillero
Hello people, I am looking for a Remedy Anaylst - Developer job in Barcelona (Spain). I have several years of experience with all versions of Remedy , BMC Remedy, Incident Problem Mangement, CMDB and so. My email: stomill...@gmail.com Thanks Regards, Sergio Tomillero Remedy Professional --

Re: CMDB Class Id

2009-10-28 Thread Vijay Dodla
Can you please let us know what is the class name .I think there is no class name with this classId. On Tue, Oct 27, 2009 at 11:55 AM, Narayanan, Radhika radhika.naraya...@logica.com wrote: ** Hi, Can you help me resolve this error that I get when creating a CI instance in a custom

Re: How to write the value of an editable column into the database using a filter guide?

2009-10-28 Thread Carey Matthew Black
Mark, As others have pointed out ... this is a client thing. The client needs to do something with the values before it looses control to the server/filters. The most common thing is to update the records with the user supplied data before the current row/UI mode is changed. ( By looping over the

Re: Remedy Email ARERR 623

2009-10-28 Thread Frank Caruso
There is a section in the Email Engine guide that talks about Troubleshooting Startup Issues. It will tell you how to test for a bad password and how to change it. On Wed, Oct 28, 2009 at 6:36 PM, Raj ravi6...@gmail.com wrote: Hello All, I am getting the following while trying to set up remedy