1. OS (operating system) version (RHEL 5.8 32-bit)
2. Perl version (output from perl -v) (This is perl, v5.8.8 built for
i386-linux-thread-multi)
3. ARSystem version you are connecting to (7.6.04)
4. API version you compiled against (764sp1)
5. ARSperl version (1.93)
Our 'User Base' as defined
Good Morning,
BMC Software is rebranding and is now just BMC, with a new logo and color
scheme. Check out their new website. I know they are doing some
restructuring and refocusing within their product lines too. I am sure more
news will follow.
Cheers,
Jeff
Hideous
Sent from my iPhone
On Oct 7, 2014, at 6:55 AM, Jeff Lockemy jlock...@gmail.com wrote:
Good Morning,
BMC Software is rebranding and is now just BMC, with a new logo and color
scheme. Check out their new website. I know they are doing some
restructuring and refocusing within
Not sure I care about the new logo and the new colour scheme.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pat Zandi
Sent: Tuesday, October 07, 2014 8:11 AM
To: arslist@ARSLIST.ORG
Subject: Re: BMC Software has
Thats a me too.
Joe
_
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, October 06, 2014 2:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: ENGAGE one week away
Doug Mueller wrote: If you are not able to
1. OS (operating system) version (RHEL 5.8 32-bit)
2. Perl version (output from perl -v) (This is perl, v5.8.8 built for
i386-linux-thread-multi)
3. ARSystem version you are connecting to (7.6.04)
4. API version you compiled against (764sp1)
5. ARSperl version (1.93)
I have a given CRQ
This must be why bmc.com/support was down all of yesterday.
Yeah, I preferred the prior color scheme. For some reasons the new design of
their site makes me think it's what the Cleveland Browns would do with a
generic Wordpress template if hired to make an site for Dunder Mifflin Paper
You'd think by now they'd use the arslist as a sounding board at least once...
Also, I'll add this criticism: The drink on the table in the picture (yes I
know, not the logo) is blue and looks like Kool-aid...probably not the image
you want to project.
William Rentfrow
You got to say its different
Hbr
Sent from my iPhone 5
On Oct 7, 2014, at 8:24 AM, Joe D'Souza jdso...@shyle.net wrote:
Not sure I care about the new logo and the new colour scheme.
Joe
-Original Message-
From: Action Request System discussion list(ARSList)
Trying to create data store to cmdb -- Windows 2008r2 server / SQLServer
2014
Type ARSYSTEM
AR SERVER NAME : LAB
PORT: 2100
Remedy Application Service password: SuperSecretSquirrell
Test connectBAM works fine
Save FAILED
Error occurred while executing BaseConnector.addConnectorToRep
Try defining your base as
DC=example,DC=com
That puts you at the root, and it'll search all sub structure for users.
On Tue, Oct 7, 2014 at 3:33 AM, Tim Lank timl...@timlank.com wrote:
**
1. OS (operating system) version (RHEL 5.8 32-bit)
2. Perl version (output from perl -v) (This is perl,
Go the the front BMC webpage, and select products : then hold your mouse
pointer over the top banner area...
It goes crazy...
Jumping in and out of focus
On Tue, Oct 7, 2014 at 8:55 AM, Patrick Zandi remedy...@gmail.com wrote:
no they are prettier
On Tue, Oct 7, 2014 at 8:53 AM, Patrick Zandi
Sorry guys it might just be me.. I am on firefox beta 33
On Tue, Oct 7, 2014 at 9:11 AM, Patrick Zandi remedy...@gmail.com wrote:
Go the the front BMC webpage, and select products : then hold your mouse
pointer over the top banner area...
It goes crazy...
Jumping in and out of focus
On
Don't feel too sad Claire, you are not the only one who couldn't get to go.
Fred
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire
Sent: Monday, October 06, 2014 1:14 PM
To: arslist@ARSLIST.ORG
Subject: Re: ENGAGE one week away
**
Hello arslisters,
I am in need of a good data migration tool to get all of our current
ARS/ITSM 7.5 production data over to our new ARS/ITSM 8.1.01 fresh install
server, with moderate customizations (we were not interested in copying our
full prod db to the new server and then upgrading it, as it
For multiple reasons I will not be there either.
I will miss the conversations held during what I see as a family reunion.
Those that go, enjoy, think about us, keep us posted on happenings and have a
beer for us.
Dave
From: Action Request System discussion list(ARSList)
I love it
On Tue, Oct 7, 2014 at 8:16 AM, Patrick Zandi remedy...@gmail.com wrote:
**
Sorry guys it might just be me.. I am on firefox beta 33
On Tue, Oct 7, 2014 at 9:11 AM, Patrick Zandi remedy...@gmail.com wrote:
Go the the front BMC webpage, and select products : then hold your mouse
Did employees have to sign a document requiring them to like the branding on
social media?
Sent from my iPhone
On Oct 7, 2014, at 10:06 AM, Carin Grobler remedy...@gmail.com wrote:
**
I love it
On Tue, Oct 7, 2014 at 8:16 AM, Patrick Zandi remedy...@gmail.com wrote:
**
Sorry guys it
I think it’s pretty… because Northcraft is orange too. Anyway, the menus don’t
work on Chrome. That is an issue.
Lee Cullom | Northcraft Analytics
IT Metrics Specialist | Business Intelligence for ITSM
Direct - 678-438-7244 |
There is also Meta-Update http://www.softwaretoolhouse.com/ and specifically
the ITSM 7.1 Migration Package
http://www.softwaretoolhouse.com/product/PkgMigItsm/index.html of scripts
which allows you to change your companies, organization, people, support
structure, product catalogue – and
All,
Got a fun one for you:
Using the ITSM Support Group form we've disabled group notifications on all our
support groups. (There's a reason but not worth going into here)
The problem with doing this is if I ever want to allow a group notification in
some small section of an ITSM
That's ok ... One of the developers here said it looks like one of those thigh
exercise devices.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Howard Richter
Sent: Tuesday, October 07, 2014 7:41 AM
To:
That would be the Suzanne Sommers Thighmaster!!
___
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Where the Answers Are, and have been for 20 years
Sent from my iPhone
On Oct 7, 2014, at 11:17 AM, Grooms,
Rebranding is one of those tasks you perform after jumping through all the
hoops needed to go private. BMC can now show Elliott Management, et al
just how serious they are, I suppose
Aesthetically, I like it. The bent paperclip kinda reminds of the old
Remedy Rx...if I squint.
Joe Caropepe
Hi Lyndsay,
A bit over a year ago I architected implemented the data migration for my
client at the time, which involved an upgrade from 7.1 to 8.1, and a
migration of the data from Oracle to SQL Server. Like you, we only wanted
to migrate a subset of the data and leave a whole bunch of garbage
That's a lot of orange (orange is the new blue?). Maybe they are
redecorating for Halloween.
On Tue, Oct 7, 2014 at 5:24 AM, Joe D'Souza jdso...@shyle.net wrote:
Not sure I care about the new logo and the new colour scheme.
Joe
-Original Message-
From: Action Request System
I was also thinking it is for Halloween. Another thought that crossed my
mind is Kinetic bought BMC and John told them they need more orange on
their site to match the Kinetic site.
Jason
On Tue, Oct 7, 2014 at 9:07 AM, Thad Esser thad.es...@gmail.com wrote:
**
That's a lot of orange (orange
I think there is a belief if they cause an uproar on the ARSlist then they
are doing something right.
On Tue, Oct 7, 2014 at 5:40 AM, William Rentfrow wrentf...@stratacominc.com
wrote:
You'd think by now they'd use the arslist as a sounding board at least
once...
Also, I'll add this
Pig meet lipstick. Now let's see real change.
On Tue, Oct 7, 2014 at 3:55 AM, Jeff Lockemy jlock...@gmail.com wrote:
Good Morning,
BMC Software is rebranding and is now just BMC, with a new logo and color
scheme. Check out their new website. I know they are doing some
restructuring and
This code seems to work just fine for what I'm trying to do (find all Task
ID's that are associated with CRQ00032100). Thanks for all that had a
look a this.
#!/usr/bin/perl
use ARS;
$server = remedy.example.com;
$login = myloginid;
$passwd = mypw;
$port = 10005;
# login to the ARServer
Only slightly off-topic, but the subject line is relevant….
For those who cannot make it to the Engage conference, I just received email
that indicates that there will be a live video feed for the “Remedy Launch”
session at noon EST on Wednesday, October 15. One can register and get a link
Here ya go:
http://www.bmc.com/forms/ITSM-Remedy-SmartITVideoLaunch-Engage-Oct15.html
The other other Doug
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Doug Blair
Sent: Tuesday, October 07, 2014 1:29 PM
To: arslist@ARSLIST.ORG
Subject: Re:
BMC and the Remedy ITSM team are pleased to announce our next generation Remedy
IT Service Management experience, Remedy with Smart
IThttp://www.bmc.com/it-solutions/remedy-smart-it.html.
Smart IT provides Remedy users an entirely new experience! An experience that
is intelligent, mobile and
I was mildly amused when I clicked the link and the banner below the idle video
player is still the old blue bmcsoftware logo. ;)
-Rick
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Hynes, Douglas
Sent: Tuesday, October 07, 2014 11:31 AM
To:
thank you Doug, Doug and Doug.
Rick -- come on. you cannot possibly expect them to be proactive can you?
On Friday, October 3, 2014 1:09:50 PM UTC-4, arslist owner wrote:
**
Side Note: Just came across the 1996 schedule for RUG, about the same
length and structure of Engage this year. Of
Hi,
I will only touch the specific question about DDM vs RRR|Chive.
DDM was not really designed to copy the amount of data in a complete system.
RRR|Chive has better delta migration functionality, and will delete/restore
tickets as appropriate.
Copying all records of a big system takes days or
You would think a company marketing Digital Transformation and Mobility would
make sure the website functions on mobile devices! I wonder how much time will
be spent updating the logos and color schemes in the products instead of fixing
issues and coming up with new solutions?!
I’m actually happy to see that even the big guys miss some of the smaller
details once in a while. ☺
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tami Palacky
Sent: Tuesday, October 07, 2014 1:25 PM
To: arslist@ARSLIST.ORG
Subject: Re:
I like it, it appears cool.
however... it costs extra. Unless I am wrong..
I think personally it should just come with the product, and it helps with
the compatition - SNOW
My opinion
On Tue, Oct 7, 2014 at 3:19 PM, Mueller, Doug doug_muel...@bmc.com wrote:
**
BMC and the Remedy ITSM
SOLVED:: Server reboot
On Tue, Oct 7, 2014 at 8:50 AM, Patrick Zandi remedy...@gmail.com wrote:
Trying to create data store to cmdb -- Windows 2008r2 server / SQLServer
2014
Type ARSYSTEM
AR SERVER NAME : LAB
PORT: 2100
Remedy Application Service password: SuperSecretSquirrell
Test
It’s my understanding (from my Acct. Exec), that SmartIT is a free add-on which
is compatible back to ITSM 7.6.04 SP2…..
Tim
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Patrick Zandi
Sent: Tuesday, October 07, 2014 9:10 PM
To:
MyIT however, has added costs. Again, that’s what I have been told.
Tim
From: Timothy Powell [mailto:timothy.pow...@pbs-consulting.com]
Sent: Tuesday, October 07, 2014 10:20 PM
To: 'arslist@ARSLIST.ORG'
Subject: RE: Introducing Remedy with Smart IT (and one of those opportunities
for
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