MyIT Install

2014-11-20 Thread anurag singh
Dear All, I have Installed MyIT 2.1 with User Experience Patch 1.0 in my VM. VM is running with 10 Gb of RAM and its stable with all the services running. However, when launch http://localhost:9000/ux/console it gets redirected to MyIT app (which is fine) and then just keeps loading. I have tried

Re: Creating Asset People Relationships Using AI

2014-11-20 Thread Hristo Ninov
Hello, I think it is best to create your business logic within AI job/transformation. You will need some ARInput, CMDBLookup steps to find the needed information (instance id, recon id, remedy login name) and pass all this to AST:LoadAssetPeople form. After that you can use ootb DMT phases of

Re: Creating Asset People Relationships Using AI

2014-11-20 Thread anurag singh
Hi, We have implemented this for various customer using filter and push data to AST:AssetPeople. works fine. I find it easier to validate login IDs (personal preference maybe) and get other field info using filter. Regards, Anurag On Thu, Nov 20, 2014 at 4:50 PM, Hristo Ninov hr_ni...@abv.bg

Re: MyIT Install

2014-11-20 Thread anurag singh
ok. got it working. Only difference was that VM was bridged this time and connected to network. Regards, Anurag On Thu, Nov 20, 2014 at 1:39 PM, anurag singh anurag4u2...@gmail.com wrote: Dear All, I have Installed MyIT 2.1 with User Experience Patch 1.0 in my VM. VM is running with 10 Gb of

Re: MyIT Install

2014-11-20 Thread Scott Philben
We are having similar problems trying to load SmartIT on a closed network (no access to internet). Is this thing designed to only operate where you have an Internet connection? After the install, everything seems to be running without errors but the website pages come up, turn white, and do

Re: AR license user license needed for Smart-IT

2014-11-20 Thread vaibhav wadekar
Me and Howard worked together on this issue. There is no separate license required for smart IT. User can have fixed or floating license. Important part is permission that controls whether you want to login to smart IT as an administrator or Agent. Hope this helps. Regards, Vaibhav ** My

Re: AR license user license needed for Smart-IT

2014-11-20 Thread Richter, Howard (CEI - Atlanta)
All, It’s a little more than that. Vaibhav found out that the user must have “Work Order Master Permission” on 7.6.4 r2, in order not to require a fixed AR license. Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of vaibhav wadekar Sent:

Re: AR license user license needed for Smart-IT

2014-11-20 Thread LJ LongWing
that seems a bit obscure :) On Thu, Nov 20, 2014 at 7:44 AM, Richter, Howard (CEI - Atlanta) howard.rich...@coxinc.com wrote: ** All, It’s a little more than that. Vaibhav found out that the user must have “Work Order Master Permission” on 7.6.4 r2, in order not to require a fixed

Post upgrade/instasll test plan needed

2014-11-20 Thread Scott Hallenger
Hi I was wondering if anyone might have a post ITSM install/upgrade test plan laying around that thay would be willing to share. Ideally a plan for 7.1 woud be great but 7.x woul be OK as well. I can even extrapolate somthing out of an 8.x plan. Pretty much any version is better than nothing..

Good Opportunity for a Remedy Administrator.

2014-11-20 Thread Stanley Feinstein
Hi, I'm looking for a Remedy administrator for a position on an existing contract at Quantico, VA. The person needs to be an American citizen with a Secret clearance and a Security+ certification, at least 5 years experience, a Remedy certification and ITIL V3 Foundation certification. The

Re: Ticket Data Migration from 7.5 to 8.1

2014-11-20 Thread Ben Chernys
Meta-Update is not yet a BMC Software Tested and Supported Tool – I believe that those are two different things. I have been called about it and am investigating it now. We have certainly quite a few customers willing to give references, have been a BMC partner for years, and have also

No Posts

2014-11-20 Thread Scott Hallenger
Oh boy is it annoying that I still cant see my own posts Unless someone replies I have no idea if its even visible. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have

Re: No Posts

2014-11-20 Thread LJ LongWing
are you still getting bounces? On Thu, Nov 20, 2014 at 10:21 AM, Scott Hallenger vadr...@yahoo.com wrote: Oh boy is it annoying that I still cant see my own posts Unless someone replies I have no idea if its even visible.

Re: No Posts

2014-11-20 Thread Stanley Feinstein
That's the way it works (or at least that's the way it has worked for me forever). You need to send a copy to yourself. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger Sent: Thursday, November 20, 2014

Re: No Posts

2014-11-20 Thread Rick Cook
As I recall, it's an account setting on the ARSlist website. You can switch the flip either way. Most probably have it set the same way you do. Just go to arslist.org to see your messages. Rick Cook On Thu, Nov 20, 2014 at 9:31 AM, Stanley Feinstein st...@projectremedies.com wrote: That's

Re: No Posts

2014-11-20 Thread Shellman, David
You’re correct Rick. It’s under the Subscribe/Unsubscribe options for the list. Dave [cid:image001.png@01D004BF.14AAD8F0] From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Thursday, November 20, 2014 12:36 PM To: arslist@ARSLIST.ORG

Re: No Posts

2014-11-20 Thread Stanley Feinstein
Thanks Dave. I never knew. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Shellman, David Sent: Thursday, November 20, 2014 9:40 AM To: arslist@ARSLIST.ORG Subject: Re: No Posts ** You’re correct Rick. It’s under the

Re: No Posts

2014-11-20 Thread arslist
I had already set that for Scott so I don’t know why he still isn’t get a copy of his own posts. I will assume he didn’t see the post saying he doesn’t see his posts :) Dan From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Stanley

Re: No Posts

2014-11-20 Thread LJ LongWing
Dan, I think it's a 'GMail' thing...:) On Thu, Nov 20, 2014 at 10:57 AM, arslist arsl...@danielbloom.ca wrote: ** I had already set that for Scott so I don’t know why he still isn’t get a copy of his own posts. I will assume he didn’t see the post saying he doesn’t see his posts J

Re: No Posts

2014-11-20 Thread Jason Miller
It is visible but was in my Spam. On Thu, Nov 20, 2014 at 9:21 AM, Scott Hallenger vadr...@yahoo.com wrote: Oh boy is it annoying that I still cant see my own posts Unless someone replies I have no idea if its even visible.

Re: No Posts

2014-11-20 Thread Axton
I'm on gmail; It was also in my spam folder. Axton On Thu, Nov 20, 2014 at 12:22 PM, Jason Miller jason.mil...@gmail.com wrote: ** It is visible but was in my Spam. On Thu, Nov 20, 2014 at 9:21 AM, Scott Hallenger vadr...@yahoo.com wrote: Oh boy is it annoying that I still cant see my

Re: No Posts

2014-11-20 Thread Omega LiPO
Try yo make it as white list. I am okay to see all. I have a label for arslist. -Original Message- From: Axton axton.gr...@gmail.com Sent: ‎21/‎11/‎14 2:49 AM To: arslist@ARSLIST.ORG arslist@ARSLIST.ORG Subject: Re: No Posts ** I'm on gmail; It was also in my spam folder. Axton On

Re: Creating Asset People Relationships Using AI

2014-11-20 Thread Ortega, Jesus A
You should be careful of using the last login user. While this may work for most CIs, there could be ones that are shared machines and the Last Login would not be accurate. There is an field in SCCM called TopConsoleuser0 that can be used instead from an SCCM table called

Re: No Posts

2014-11-20 Thread Scott Hallenger
lol...not the case Dan and I can walk chew gum at the same time ;-) On Thu, 11/20/14, LJ LongWing lj.longw...@gmail.com wrote: Subject: Re: No Posts To: arslist@ARSLIST.ORG Date: Thursday, November 20, 2014, 12:58 PM ** Dan,I think

Re: No Posts

2014-11-20 Thread Scott Hallenger
Yes still getting the bounces also. bouncing from an email address that I dont even know: This is the mail system at host mailout.nyi.internal. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance,

Re: MyIT Install

2014-11-20 Thread Jason Miller
I remember something, somewhere about either MyIT or SmartIT (I think it is the social piece they share) requiring an Internet connection. If it wasn't here on the List check the BMC Communities or the docs. Jason On Thu, Nov 20, 2014 at 4:21 AM, Scott Philben sphil...@mac.com wrote: ** We

Re: MyIT Install

2014-11-20 Thread Jarl Grøneng
Current version of SmarIT does require a internet connection. But they (BMC) looking into fix in a future release. -- J 2014-11-20 13:21 GMT+01:00 Scott Philben sphil...@mac.com: ** We are having similar problems trying to load SmartIT on a closed network (no access to internet). Is this

Re: Looking for a Good Remedy Support Company

2014-11-20 Thread Abdul Moid
Hi Susan, Any updates on this ? On Thu, Sep 25, 2014 at 8:16 PM, Abdul Moid mohdabdulm...@gmail.com wrote: Hi Susan, Is it Remote support ? Please provide the complete details so that we can proceed further Regards;--Abdul Moid On Thu, Sep 25, 2014 at 7:57 PM, Champagne, Susan