**
Hi there,first of all, it would help if you would state in your email what version of AR System and what application version you are using. It seems like you are using Remedy Helpdesk from your wording, but I can not tell whether it is v4, v5 or later.
Assuming it is v5, there is an active link
maybe dallas...
If it is houston... party at my house
From: Action Request System discussion list(ARSList) on behalf of Rick cook
Sent: Sat 9/2/2006 9:06 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARSLIST AWARDS - For Dan
**
About the only clues they gave
**
Hi,
My company is expanding fast
and has committed to enhancing our custom Remedy application to help drive our
growth. We are developing an exciting new Remedy V7 application with several
leading edge integrations that will include document management, CRM, business
process manageme
hi
When I print a Help Desk case, I can see several fields, how can I add
other fields?
I mean I wanna add fields like for example
Related Items
Task for that case
for instance (the usual field Case ID, Requester's Name, ...) and add
these ones.
Related item (Asset ID): Monitor001
Task: TSK00
hi
When I print a Help Desk case, I can see several fields, how can I add
other fields?
I mean I wanna add fields like for example
Related Items
Task for that case
for instance (the usual field Case ID, Requester's Name, ...) and add
these ones.
Related item (Asset ID): Monitor001
Task: TSK
Good ..There is always a solution to everything, sometimes hidden behind deep
clouds, sometimes just around the corner ...but never say, not impossible ...//
L ars
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Sueli Kanegae
Se
It worked, thank you!
On Mon, 4 Sep 2006 22:07:13 +0200, [EMAIL PROTECTED] wrote:
>Try to perform a set fields, CURRENT TRANSACTION, set a tmp field to
$Diary$, works for me .../L ars
>
>-Original Message-
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] B
**
No
plans for something like Sorrento? It's a very long/boring flight from Sweden to
W US. Any statistics how many ars sites outside US compared with
US-sites?
L
ars
-Original
Message-From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED]On Behalf Of strau
**
That would make some sense - late October puts it in
the 30-day period between the end of 100+ degree temperatures and the beginning
of the ice storms.
Christopher Strauss, Ph.D.Remedy Database
AdministratorUniversity of North Texas Computing Centerhttp://remedy.unt.edu/helpdesk/
Fro
TR will give you the current diary entry (which is null if no changes to
the diary field). If you want the last entry, you have to store it
somewhere else (character field as you mentioned) or parse the diary
field (which is tricky). I would make the char field < 4k characters so
it does not add
Ok to keep 9, Remedy does not use any features of 9i or 10g, so it is
really a decision on what is easier to manage for your dba. You do have
to upgrade the oracle client on the arserver host to 10g though.
Axton Grams
[EMAIL PROTECTED] wrote:
> Hi, suppose uppgrading from 6.3 to 7.01, advantage
Try to perform a set fields, CURRENT TRANSACTION, set a tmp field to $Diary$,
works for me .../L ars
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Sueli Kanegae
Sent: Monday, September 04, 2006 9:57 PM
To: arslist@ARSLIST.ORG
S
Hi List,
I need to know the last entry in a Diary field and was taking a look at old
exchanged messages. I´ve found a solution below but couldn´t do the Set
Field:
"Most Recent Action"
'TR.Work Diary'
I also tried '$TR.Work diary$', but it doesn´t work.
Any other idea to save just the last entr
Hi, suppose uppgrading from 6.3 to 7.01, advantages to upgrade Oracle to ver
10, or ok to keep 9i? (9.2.0 2.0)?
TIA, L ars
L ars Pettersson
Vattenfall Business Services Nordic AB
Action Request System Engineer (Tabasco)
S-461 88 Trollhättan
Sweden
Phone +46 520 888 35 Mobil +46 70 608 99 95
e-ma
Hi,
If anyone would be intrested in working in Stockholm for 9 months, please
let me know.
This customer work only with homegrown applications.
The job will include both analasys, design, documentation and development
in a small team of ARS-developers. The main work will be of adding smaller
enh
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