Check the question character length on the SRD, I believe the max is 254 char.
We had this issue and that was the culprit.
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Hi Christine,
Make sure that the fulfillment tickets are creating. If that is okay, then
you need to do the variable mapping on SRDs. This actually holds the
response given by the request user for particualr questions.
Regards,
Shashi
On Fri, Sep 28, 2012 at 8:00 PM, Christine Milton Hall
I 'customised' my mid-tier installation. So a problem with paths etc. I am
going to do a more default install to see what happens.
- Original Message -
From: Carl Wilson carlbwil...@gmail.com
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG
Sent: Thursday,
Scripts are for Support Personnel not end users. If your end users are actually
using the Incident form to create their own Incidents you would need to give
them permissions that they should not have to see a script.
-Original Message-
From: Jose Manuel Huerta Gu
illén
Some things I like with Oracle:
- XMLGEN package: if you want to get at your AR data in xml format, this
works great
- Dynamic performance views: want to see what your database is, or was,
doing?
- Flashback capabilities: want to take a snapshot before major releases and
fail back in a matter of
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