Re: SRM - Blank requests

2012-09-29 Thread Chris Akens
Check the question character length on the SRD, I believe the max is 254 char. We had this issue and that was the culprit. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com

Re: SRM - Blank requests

2012-09-29 Thread shashi gowda
Hi Christine, Make sure that the fulfillment tickets are creating. If that is okay, then you need to do the variable mapping on SRDs. This actually holds the response given by the request user for particualr questions. Regards, Shashi On Fri, Sep 28, 2012 at 8:00 PM, Christine Milton Hall

Re: Cannot login to mid-tier but CAN login using Windows user tool

2012-09-29 Thread Angus Comber
I 'customised' my mid-tier installation. So a problem with paths etc. I am going to do a more default install to see what happens. - Original Message - From: Carl Wilson carlbwil...@gmail.com Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Sent: Thursday,

Re: Question about incident scripts

2012-09-29 Thread Roger J
Scripts are for Support Personnel not end users. If your end users are actually using the Incident form to create their own Incidents you would need to give them permissions that they should not have to see a script. -Original Message- From: Jose Manuel Huerta Gu illén

Re: SQL or Oracle

2012-09-29 Thread Axton
Some things I like with Oracle: - XMLGEN package: if you want to get at your AR data in xml format, this works great - Dynamic performance views: want to see what your database is, or was, doing? - Flashback capabilities: want to take a snapshot before major releases and fail back in a matter of