We've been running on 2008 R2 for couple of years with no problem. We migrated
over to 2008 R2 when we upgraded from 7.5 to 7.6.04. Since then we've
increased our web servers from 3 to 6 and all we did was create a new web
server and install Tomcat (not packaged one) and then ran the midtier
Where did you read the hosted is the Mac address?
Type hostid on linux or sparc you will see a hexadecimal string
You need to convert this into decimal and you'll get the hostid you see in the
license console.
Your clone must a perfect clone using the hostid.
I would say this is not good but not
Hope you liked the doc :)
Actually if you attended my Wwrug2013 breakout you had more info on some
modifications on skinning and identifying srm resources for example skinning
the service request list.
And if you attended the BMC Engage 2014 one you had more goods like calling
active links,
But it did get you where you needed to go :)
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Scott Hallenger
Sent: Monday, January 12, 2015 3:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Knowledgebase design in SNow is almost the exact design as
Hi Kathy,
for an older version of ITSM like yours we would recommend a new instance
of ITSM 8.1 rather than any upgrade in place. With a clean install you will
know that you have only taken the customizations that you really need
rather than legacy bug fixes and code that has been superseded by
I’m not sure what the majority of this thread has to do with Remedy??? Please
be considerate and limit your responses to information related to the purpose
of the list.
Thanks,
Todd Arner
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Scott
**
I was planning a new install of 8.1 (not a upgrade in place) and then migrating
the data. Would I use the Data Import (i.e. spreadsheets) and Migrator or is
there a better way of bringing the data over without paying for a new tool . A
Remedy admin had mentioned copying everything over and
Sorry for the digression... I just couldn't resist
On Tuesday, January 13, 2015 9:25 AM, Ken Pritchard pri...@ptd.net wrote:
**#yiv1342880277 #yiv1342880277 -- _filtered #yiv1342880277
{font-family:Helvetica;panose-1:2 11 6 4 2 2 2 2 2 4;} _filtered #yiv1342880277
I have been searching and cannot find how to modify the following:
On the SRM Request Entry portal (where the user can browse to submit from
posted SRDs) on the Browse frame, the label is Available Services. The top
SRD is by default selected. My customer wants the label Available Services
Funny, I've been looking at modifying SRM and am working on something related
to it right now, and happened to come across the solution to at least part of
your request:
https://communities.bmc.com/docs/DOC-23501
Basically, you'll have to edit the jar file attached to the Data Visualization
All,
When I go to add a license on a 8.1 patch 2 system I see the Current Host ID in
the ADD or Remove Licenses window.
Where does the ID come from or where is it stored in the DB? I know it
should be the MAC address of the server.
Here is my problem I have a dev system and production
Shawn,
Thanks for the doc - I will check it out.
Thank you,
Sandra
Sandra Hennigan
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Pierson, Shawn
Sent: Tuesday, January 13, 2015 2:57 PM
To: arslist@ARSLIST.ORG
Thank you, Laurent. I have not yet had chance to review the doc but will let
you know.
Sandra
Sandra Hennigan
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of laurent matheo
Sent: Tuesday, January 13, 2015 3:14 PM
To:
It is not in the database
In the AR System Administration Console the Host ID is read/generated/found
(however you want to say it) by the AR system server process using calls to the
OS
What Operating System are you using?
Fred
From: Action Request System discussion list(ARSList)
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