Flashboard customqual

2007-09-19 Thread Kevin Thornley
All I'm trying to pass a custom qualification using an active link into my flashboard. I've been successful creating these without the use of date/time fields. I see from the documentation that they mention that date/time fields need to be converted to seconds but I'm not quite sure I understand

Help on Replace Function

2008-01-07 Thread Kevin Thornley
All I can't seem to remember how to use a carriage return with the replace function. Basically I need to search for a certain 1 line sentence remove it. Using the example below it only finds the string and replaces it with a space. I need it to find the string + the carriage return and replace

Re: Help on Replace Function

2008-01-07 Thread Kevin Thornley
as a NPC (Non printable character), such as a solid block. Thanks, Gary Opela, Jr Sr. Remedy Developer Leader Communications, Inc. 405 736 3211 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Thornley Sent: Monday

Resolved. RE: Help on Replace Function

2008-01-07 Thread Kevin Thornley
-Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Thornley Sent: Monday, January 07, 2008 3:37 PM To: arslist@ARSLIST.ORG Subject: Help on Replace Function ** All I can't seem to remember how to use a carriage return

AR Perl Plugin Example

2008-03-31 Thread Kevin Thornley
All Does anyone have a sample Perl code that I could share that uses the plugin that would telnet to a remote server execute a command an output the results back into the array ? Thanks Kevin PS. I'm using the following setup. Solaris 10 ARS 6.3

Help with Filter Functions

2010-01-28 Thread Kevin Thornley
All I trying to create a filter set fields action that finds the first lowercase letter in a field and returns the location. I attempted the qualification below but it keeps putting quotes around the [a-z] STRSTR($Testing 1$, [a-z]) Is this possible or is there another

Resolved RE: Help with Filter Functions

2010-01-29 Thread Kevin Thornley
lowercase letter, then exit the loop and the number of iterations is the position of the character. Rod 2010/1/29 Kevin Thornley kevin.thorn...@hotmail.com: ** All I trying to create a filter set fields action that finds the first lowercase letter in a field and returns the location

Emailing Reports Workflow

2010-06-29 Thread Kevin Thornley
All Could someone give me an idea how to implement an escalation that would run one of the reports that I have saved in the reports form ? Thanks Kevin _ Hotmail has tools for

Remedy Developer Available SoCal/DC

2009-05-27 Thread Kevin Thornley
will send you a copy of my resume. I would prefer direct business leads as apposed to dealing with of the many IT consulting firms posting positions. Thanks Kevin Thornley kevin.thorn...@hotmail.com

RPC Errors

2006-11-14 Thread Kevin Thornley
Title: RPC Errors ** All We recently upgraded from AR 5.1.2 to 6.03 Patch 18 to Oracle9i. The problem we are experiencing is that we seem to be getting ARERR 92 when trying to modify certain records. It looks like the records in question all contain some strange characters in them, for

Resend RPC Errors

2006-11-15 Thread Kevin Thornley
Title: Resend RPC Errors ** Apologies if this already got posted. __ From: Kevin Thornley Sent: Tuesday, November 14, 2006 6:26 PM To: arslist@ARSLIST.ORG Subject: RPC Errors All We recently upgraded from AR 5.1.2 to 6.03 Patch 18

ARSystem.css Errors

2006-11-15 Thread Kevin Thornley
Title: ARSystem.css Errors ** All Can someone give me a clue as to why a get the following error and a bunch of others using Mozilla Firefox 2.0 browser and not with Internet Explorer ? Thanks Kevin Warning: Unknown property 'box-sizing'. Declaration dropped. Source File:

Set Field Function

2007-05-23 Thread Kevin Thornley
All I can't seem to figure out the formula to set the first character only in a field to uppercase. Thanks Kevin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:Where the Answers Are

Resolved RE: Set Field Function

2007-05-23 Thread Kevin Thornley
UPPER(LEFT($field$,1)) + SUBSTR($field$,1) Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Thornley Sent: Wednesday, May 23, 2007 9:58 AM To: arslist@ARSLIST.ORG Subject: Set Field Function ** All I can't

Issue with Bypassing Filters Admin Privs

2010-09-16 Thread Kevin Thornley
All I am having an issue whenever I give a user administrator privileges. It passes the qualification on filter name SHR:SHR:SkipFilters_000_Goto with a qualification of ( 'z1D Action' = LOAD ) OR ( 'z1D Action' = VALIDATELOAD ) which bypasses all the filters. I'm a bit confused why this

Flashboard Requirement Question

2010-10-08 Thread Kevin Thornley
All I am trying to understand the requirements for Flashboards. I can create flashboards (more than 5) and they display them just fine however I do not have a flashboard license and the flashboard service is failing as well. I guess this confuses me a little bit. The problem I am having

Testing No Reply Necessary

2010-11-24 Thread Kevin Thornley
Test 1 ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Incoming Email Error

2010-11-24 Thread Kevin Thornley
All I had an issue with a filter that was causing an error on the incoming email message template we are using. I've corrected this issue, So my questions is there a simple way to reinvoke the workflow on these records with errors in the AR System Email Messages form without manually

Resolved RE: Incoming Email Error

2010-11-24 Thread Kevin Thornley
all the entries that were supposed to send the email but didn’t 4.Do a “Modify All” and set “Send email” to “Yes.” 5.Delete the “Send email” field. Dwayne Martin James Madison University From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin

Incident Management and Tasks

2010-12-06 Thread Kevin Thornley
All I have a need to implement creating multiple tasks to an Incident for assignment to various groups. I see that there is a solution for this (Task Groups)with the Change Management, but ony ad hoc tasks are available for Incident Managment by befault. It looks like the framework is

Recaluating SLM:Measurements

2011-01-07 Thread Kevin Thornley
All I need to update a number of records in the SLM:Measurement form. The reason for this is I created some new SLA and wanted to run them against incidents that have already been closed. The SLA's have been created for these incident records but unfortunately it used the current time for

Filter Shortcut URL

2007-02-02 Thread Kevin Thornley
All Can someone tell me how to configure AR 6.3 to prefix the URL shortcut sent out in a filter notification with http: the URL's that are presently being sent out start with //servername/whatever which doesn't create a link in outlook email. Thanks Kevin

Fixed RE: Filter Shortcut URL

2007-02-03 Thread Kevin Thornley
the mid-tier url in the Server Information settings in the Admin tool. hth, Michiel On 2/2/07, Kevin Thornley [EMAIL PROTECTED] wrote: ** All Can someone tell me how to configure AR 6.3 to prefix the URL shortcut sent out in a filter notification with http: the URL's

Entry ID on Submit

2007-02-27 Thread Kevin Thornley
All I need to use the entry id on some filters that execute on submit. The problem is that the entry id isn't committed yet. I want to remember that there is a way to make this happen by using the '! naming convention to control the firing order. Help Kevin

Re: Entry ID on Submit

2007-02-28 Thread Kevin Thornley
Pick two. On 2/27/07, Axton [EMAIL PROTECTED] wrote: Nope, generate a unique value using a guid/instance id. See the special run process commands section of the basic/workflow guide. Axton Grams On 2/27/07, Kevin Thornley [EMAIL PROTECTED] wrote: ** All I need to use

Notification Field

2007-03-30 Thread Kevin Thornley
All I'm trying to implement an interest field (character field with menu append) that contains a list of email addresses to be notified on a filter condition. Everything works if I manually add the addresses with a semi colon in between each address. Suggestions on how to add a semi colon

Adding Help Text

2007-05-13 Thread Kevin Thornley
All I want to add help to forms fields for use in the user tool web. When attaching help to the forms or fields the help text pop up box What's This is not sizeable. This is also true for the message box in a active link. So hear are my questions. 1 - Is there a way to change this ? 2 - If

[no subject]

2012-07-13 Thread Kevin Thornley
http://brevetesgarcilaso.com/yqwpcmdkr/883579.html ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are