Where is the arsystem.lic?

2008-10-28 Thread Al_Remedy
Hi all!!! I have my server running on Suse Linux Enterprise Server 10. It is licensed without problem, I can export the lic file from the Arsystem administration console but now here is the question, where is in my server the arsystem.lic?.usually on a Linux server is in

Re: Where is the arsystem.lic?

2008-10-28 Thread Al_Remedy
in the database! You can access them from the AR System Administration console. Regards, -- Michiel Beijen Software Consultant +31 6 - 457 42 418 Bee Free IT + http://beefreeit.nl On Tue, Oct 28, 2008 at 6:41 PM, Al_Remedy [EMAIL PROTECTED] wrote: ** Hi all!!! I have my server running

Opening the people form without performing a searching

2008-08-13 Thread Al_Remedy
Hi all, in ITSM 7.0.1 when I open tyhe people form from the Application Administration console, It automatically perform a search with the all records on the people form. Do anyone know how could I disable this through Remedy Configuration?, I can't find it!. Thanks all in advance. Alberto

Improve not clear fields after submitting a Request.

2008-05-21 Thread Al_Remedy
Hi all!, I'm working with ITSM 7, Patch 7. Do someone know how to leave the values after submitting a Request in HPD:Helpdesk form. I mean, when I submit a ticket, (default) all the values return to blank values in order to submit a new Request, but I want to leave the previous values in modify

Re: Improve not clear fields after submitting a Request.

2008-05-21 Thread Al_Remedy
]: In the User Tool, click Tools, Options. Select Tab Behaviours. Then select the appropriate On New value (Keep previous fields)... Ben Chernys www.softwaretoolhouse.com - --- Original Message --- - From: Al_Remedy [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent

Re: Improve not clear fields after submitting a Request.

2008-05-21 Thread Al_Remedy
--- - From: Al_Remedy [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 21 May 2008 11:42:04 Firstly, thanks Ben, but I've tried that last week, the problem is that when you set this value, the mode continues being New, not Modify, that means, the application thinks

Re: Improve not clear fields after submitting a Request.

2008-05-21 Thread Al_Remedy
Reopen in Current in the 'After New Save' field. *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Al_Remedy *Sent:* Wednesday, May 21, 2008 4:09 AM *To:* arslist@ARSLIST.ORG *Subject:* Improve not clear fields after submitting a Request

Re: Error in black color forms.

2008-03-14 Thread Al_Remedy
] [EMAIL PROTECTED] -Original Message- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Al_Remedy *Sent:* Thursday, March 13, 2008 4:22 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: Error in black color forms. ** First, thanks for your answer

Error in black color forms.

2008-03-13 Thread Al_Remedy
Hello everyone!. When I create a form and I customize the default view with a totally background black color (in the view properties, appearance, background color), the result in the AR User is not black, it's the default green (for creating records) or blue to searching records. Which is the

Re: Error in black color forms.

2008-03-13 Thread Al_Remedy
(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Al_Remedy *Sent:* 13 March 2008 17:12 *To:* arslist@ARSLIST.ORG *Subject:* Error in black color forms. ** Hello everyone!. When I create a form and I customize the default view with a totally background black color (in the view properties