Thanks Lisa!, That was what I wanted!.
Thanks a lot! Alberto 2008/5/21 Lisa Westerfield <[EMAIL PROTECTED]>: > ** > > From any console, you can click "Application Preferences" from the General > Functions section of the navigation pane. > > On the Incident Management tab, in the Form section, select "Reopen in > Current" in the 'After New Save' field. > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Al_Remedy > *Sent:* Wednesday, May 21, 2008 4:09 AM > *To:* [email protected] > *Subject:* Improve not clear fields after submitting a Request. > > > > ** Hi all!, > > > I'm working with ITSM 7, Patch 7. > > Do someone know how to leave the values after submitting a Request in > HPD:Helpdesk form. I mean, when I submit a ticket, (default) all the values > return to blank values in order to submit a new Request, but I want to leave > the previous values in modify mode. > > Thanks a lot in advance. > > Alberto. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > <http://www.bmc.com/userworld/> > > TuringSMI is a Platinum Sponsor of both BMC UserWorld Events > > *Email Disclaimer* > This email has been sent from the TuringSMI Group > > This message is subject to and does not create or vary any contractual > relationship between TuringSMI, SMI Technologies, SMI Telco, its > subsidiaries or affiliates and you. Internet communications are not secure > and therefore the TuringSMI Group does not accept any legal responsibility > for the contents of this message. Any views or opinions expressed are those > of the author. This message is intended for the addressee(s) only and its > contents and any attached files are strictly confidential. If you have > received it in error, please contact the sender on the number above. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
