Re: Service Request in Planning status

2013-03-21 Thread Alan West
Hi I think you need to be looking at the Work Info record rather than the SRM:Request and check whether the field ID is related to a a field on that form if so check what is being passed through tho the form.Kind Regards Alan West Mobile: 0044 771 3158 549 aw...@alandwest.co.uk On 21 Mar

7.5 Patch 2 install

2010-01-25 Thread Alan West
Hi List Wondered if anyone has come across this one. We are doing an install of Mid Tier 7.5 Patch two at one point the we get the message saying something like The selected features require 725 MB of space you have 0 MB available.The drive is mentioned, which we have checked and has plenty of

Re: Disable Red X

2009-08-01 Thread Alan West
Thought this was standard functionality on the window open action, in the active link. I would start there. I think there is a check box. Kind Regards Alan D West Date: Thu, 30 Jul 2009 07:08:48 -0500 From: tar...@glhec.org Subject: Re: Disable Red X To: arslist@ARSLIST.ORG **

Re: ARERR [9391]

2009-04-20 Thread Alan West
Hi Have you checked your Data Visualization Form and confirmed that you have an entry in there for the SRMSServiceRequestBrowser ? Kind Regards Alan D West Date: Mon, 20 Apr 2009 06:11:03 -0700 From: manoj.jain4...@gmail.com Subject: ARERR [9391] To: arslist@ARSLIST.ORG ** Hi

Re: Crystal Reports Question

2008-12-12 Thread Alan West
What version of Crystal are you using?Kind Regards Alan D West Date: Thu, 11 Dec 2008 17:42:24 -0800From: shafq...@yahoo.comsubject: Crystal Reports QuestionTo: arsl...@arslist.org** Hi All I am trying to write a Crystal Report and I want to be able to have a parameter which can either

Re: CTM:People Permission Group synchronization with 'Group List'

2008-11-20 Thread Alan West
I have seen something similar before I think you will need to populate the z1D_Action field with START (Might be that not, not sure though as I am not on site) this then pushes fires the workflow that populates the User form. I think this might do it. Kind Regards Alan D West Date: Thu, 20

Re: Intranet-shop using Remedy

2008-11-01 Thread Alan West
Toby Sounds like you need to look at SRM?Kind Regards Alan D West Date: Sat, 1 Nov 2008 11:52:08 +From: [EMAIL PROTECTED]: Intranet-shop using RemedyTo: [EMAIL PROTECTED] Hi Remedy people,One company asked me if it is possible to create an intranet shop using Remedy.How it should work

Re: Server Group Floating Write License Issue

2008-04-22 Thread Alan West
Hi Dan Have you tried deleting the multi lic file and then restarting the service. We had a similar issue here and that resolved it.Kind Regards Alan D West Date: Tue, 22 Apr 2008 09:35:31 -0500From: [EMAIL PROTECTED]: Server Group Floating Write License IssueTo: [EMAIL PROTECTED] Dear

SLAs stuck at Build In Progress

2008-04-14 Thread Alan West
Hi List ARS 7.0.1 Patch 5 SQL Server 2005 Windows 2003 We have two servers operating as a server group with a single database. The Problem is this. We needed to change one of our service targets and after doing so clicked build. The status of the service target has gone to build in

Re: SLAs stuck at Build In Progress

2008-04-14 Thread Alan West
Thanks for the advice but I am not using UNIX.Kind Regards Alan D West Date: Mon, 14 Apr 2008 18:43:48 +0530From: [EMAIL PROTECTED]: Re: SLAs stuck at Build In ProgressTo: [EMAIL PROTECTED] You need to restart this service via unix sideā€¦ Thanks Regards Saravanan Palaniappan ITSM

Re: SLAs stuck at Build In Progress

2008-04-14 Thread Alan West
Is that not the process/service in UNIX or have I got this wrong? I am operating on windows.Kind Regards Alan D West Date: Mon, 14 Apr 2008 18:34:25 +0530From: [EMAIL PROTECTED]: Re: SLAs stuck at Build In ProgressTo: [EMAIL PROTECTED] Hi, There is service associated with the SLM

Re: SLAs stuck at Build In Progress

2008-04-14 Thread Alan West
Thanks will give this a go.Kind Regards Alan D West Date: Mon, 14 Apr 2008 16:24:53 +0100From: [EMAIL PROTECTED]: Re: SLAs stuck at Build In ProgressTo: [EMAIL PROTECTED] ++ Please Read The Disclaimer At The Bottom Of This Email

Re: Product Catalog Data importing and relating to Company

2008-04-02 Thread Alan West
Have you tried the data load console? I found that using the console wasn't always successful but using the forms that are associated with it and utilising the workflow helps a lot.Kind Regards Alan D West Date: Wed, 2 Apr 2008 12:12:49 -0700 From: [EMAIL PROTECTED] Subject: Product Catalog

KM Quick Quick Search

2008-02-14 Thread Alan West
Afternoon, I am working on site looking at KM for our production server. When I log into the KM Main console and search using the Quick Search option I see the Search Result show 1 - 25 / 85 Indicating that there should be 85 results yet I can't see anything below this. On my UAT