Toby Sounds like you need to look at SRM?Kind Regards Alan D West
Date: Sat, 1 Nov 2008 11:52:08 +0000From: [EMAIL PROTECTED]: Intranet-shop using RemedyTo: [EMAIL PROTECTED] Hi Remedy people,One company asked me if it is possible to create an intranet shop using Remedy.How it should work -1) An employee needs a new laptop. He goes to his intranet page linked to mid-tier. 2) On the midtier he finds a catalog of laptops and chooses one of them.3) Remedy sends an email to the employee's manager asking to accept or reject employee's request.4) Using a digital signature (maybe not, if too complicated) manager accepts employee's request.5) An email goes to procurement department asking to supply a laptop to the employee.I know that it is possible to develop such a system, but my question is - is it possible to configure ITSM 7 to provide this functionality.My main concern is "catalog of laptops" - decision tree functionality is not enough for this purpose i think.Thanks.Regards,Toby__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _________________________________________________________________ See the most popular videos on the web http://clk.atdmt.com/GBL/go/115454061/direct/01/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
