Description of Database (BMC Remedy ITSM 7.6.04)

2014-12-28 Thread Andrey Blednykh
Hi everyone, I need description of database structures for BMC Remedy ITSM 7.6.04 (tables, views). Does it exist? Best regards, Andrey ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers

How to change ip-addresses for Remedy servers.

2014-05-08 Thread Andrey Blednykh
, Andrey. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

The best method of balancing for BMC Remedy ITSM 7.6.04

2014-04-09 Thread Andrey Blednykh
Hello, friends! Which method of balancing - weithted round-robin or weighted least connection suites better for BMC Remedy ITSM 7.6.04? Our configuration includes 2 web-servers, 2 application-servers and database-server. Thank in advance, Andrey

Choose Russian Language (For View And Data) During Installation Process ARS 7.6.04.

2014-02-07 Thread Andrey Blednykh
Hi, friends, I know that BMC Remedy Action Request System 7.6.04 'support' Russian language, but when I install it I don't see this Item on Localized Views and Data form during installation process...  Thanks in advance, Andrey Blednykh

Strange behavior of the forms

2013-12-09 Thread Andrey Blednykh
another... Thanks in advance, Andrey.  ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: Strange behavior of the forms

2013-12-09 Thread Andrey Blednykh
Goralczyk On Mon, Dec 9, 2013 at 5:53 AM, Terje Moglestue te...@mogle.com wrote: ** Andrey, I have done plenty of work within 7.6.04. With control fields you mean hidden fields on forms related to ITSM? I have never seen what you describe. The first thing that come to my mind is with larger

Create a new Incident on any email

2013-12-02 Thread Andrey Blednykh
of the email from CTM:People. Where and How can I do this? Thanks in advance, Andrey. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: How can I save changes

2013-11-27 Thread Andrey Blednykh
Santosh, thank you for the answer, I did it and restarted servers but I don't see any changes... What should I do else?  ** Hi Andrey,   If you are making changes on a form through Developer Studio using dev server then once changes are done, export the form into def file from Dev Studio

Re: How can I save changes

2013-11-27 Thread Andrey Blednykh
As I understand, I should also Flush Cache on Mid Tier server. Thank you very mush, Santosh. ** Hi Andrey,   If you are making changes on a form through Developer Studio using dev server then once changes are done, export the form into def file from Dev Studio then connect to prod server

How can I save changes

2013-11-26 Thread Andrey Blednykh
Hello, friends, I have started to work with BMC Remedy recently and now I have quite simple question. How can I save/deliver form which was changed in Developer to the production server? Maybe you will give me advice where I can read about it exactly? We use ARSystem Server 7604 sp4 / Tomcat

Re: How can I change Current Host Id for AR System?

2013-11-22 Thread Andrey Blednykh
Thanks Greg, I did it :) Четверг, 21 ноября 2013, 15:50 UTC от Givens, Gregory CTR NPC, Pers 54 gregory.givens@navy.mil: Andrey For a Windows server 1. Login to the Virtual Server 2. Open the Properties of the Network adapter listed in Device Manager. 3. Select the Advanced Tab 4

How can I change Current Host Id for AR System?

2013-11-19 Thread Andrey Blednykh
How can I change Current Host Id for AR System? Andrey. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

[no subject]

2013-10-31 Thread Andrey Blednykh
Hi, Is it possible to configure Remedy (ITSM) to work over https? Thanks in advance ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Where the Answers Are, and have been for 20 years

Re: XCOPY in Filter Run Process

2011-04-29 Thread Andrey
the Answers Are -- Andrey Deynega ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

fire AL when window open only in Search Mode

2010-05-12 Thread Andrey
Hi Folks! Is it possible to fire AL when window open only in Search Mode (on Mid Tier), I'm tried to play with keyword $OPERATION$ in qualification but without result.. ___ UNSUBSCRIBE or access ARSlist Archives at

Re: fire AL when window open only in Search Mode

2010-05-12 Thread Andrey
All what I need - fire AL if window opened only on Search Mode Currently I have test AL with Execute On: Display, Window Open, Window Load Run If: $OPERATION$=QUERY If Action: Message (test) ... but this AL also triggered when a window opened in New or Modify Mode and I can not understand what

Re: Current LDAP Limitations?

2010-05-12 Thread Andrey
2010/5/12 William Rentfrow wrentf...@stratacominc.com: ** Back around Remedy 5.6 was the last time I tried to pull large quantities of data from Active Directory using the Remedy LDAP/ARDBC Active Directory integration. Setting it up was easy but we had two issues back then: 1.) We

Re: fire AL when window open only in Search Mode

2010-05-12 Thread Andrey
We use this configuration AR Server, Mid-Tier, User Client - 7.5 patch 3 RDBMS - Oracle 10 Browser - IE 8 2010/5/12 Grooms, Frederick W frederick.w.gro...@xo.com: Which version(s)/Platform(s) are you using? AR Server? Database? Mid-Tier? User Tool? Browser?

Re: Interpreting ARS server SQL logs

2010-04-19 Thread Andrey
Оf course, this is not a complete answer but In my experience the best method is to analyze sql queries in Oracle Automatic Workload Repository (AWR report) - try requesting it from your DBA for SQL queries AWR report provides the following statistics - SQL ordered by Elapsed Time - SQL ordered

Blocking request for editing by another user

2009-07-29 Thread Andrey
Hi list How can I avoid simultaneous editing of the request by different users? Thank for advice ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the

Re: Blocking request for editing by another user

2009-07-29 Thread Andrey
Thanks for reply Gary, another words - BMC does not provide a standard way to solve this problem? 2009/7/29 Opela, Gary L CTR USAF AFMC 72 CS/SCBAH gary.opela@tinker.af.mil: Create a field on the form, and a button. The button will show Lock/Unlock. The basic premise will be that users

user group not mapping to role in deployable application

2009-05-08 Thread Andrey
Hello All, Does anyone have any troubles with the mapping group to role when user is authenticated in AD? Having done with logging in to Remedy I see the correct group assigned to external authentication user. AD user group is equal Remedy group in Group Form. Looking through the form of

Re: vendor form ARSYS.ARDBC.LDAP and use Logical Not

2009-01-15 Thread Andrey
, and check the results.. Joe From: Andrey lice...@gmail.com To: arslist@ARSLIST.ORG Sent: Wednesday, January 14, 2009 3:48:59 AM Subject: Re: vendor form ARSYS.ARDBC.LDAP and use Logical Not I want to reduce the number of returned records from the LDAP server

Re: vendor form ARSYS.ARDBC.LDAP and use Logical Not

2009-01-14 Thread Andrey
by the rest of your string. Joe -- Andrey Deynega ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: Where the Answers Are

vendor form ARSYS.ARDBC.LDAP and use Logical Not

2009-01-13 Thread Andrey
Hi ALL How can I change Table Name in vendor form (ARSYS.ARDBC.LDAP) to use Logical Not I tried ldap://zzz.loc/DC=zzz,DC=loc??sub?((objectclass=user)(!(objectclass=computer))) but not working... Thank for advices