Is there any way to get a copy of this document for us poor souls that can't
convince our employers that a trip to Las Vegas is 100% business related?
(hint: can we have it somewhere else please so I can finally go again?)
Thanks,
Jeff
From: Action Request System discussion list(ARSList)
There's no need to upgrade to 7.1 first. We were running the same environment
and went successfully (and very easily I'll add) from 7.01 to 7.5 by just
running the installers, with no fixes necessary. Just make sure you start with
at least the patch 006 installer, and test with dev first of
Hi Peter, to configure the ODBC driver on 64 bit Win 7 or 2008, you need to run
the 32 bit ODBC config, there isn't a shortcut to it, you should find it in:
Windows Install Dir\SysWOW64\odbcad32.exe
Jeff
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
I'll add that I saw the same behavior, I ran 7.5 patch 004 of the mid-tier
installer probably around 7 times till the option for the BOXI server showed up
properly in the mid-tier configuration. I hadn't changed anything from the 6th
to 7th install either, it just decided to finally show up.
Hi Joe, right click on the program icon, select properties, then click the
Compatibility tab. In there you can select what OS you want it to simulate when
you run the program..
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Joe D'Souza
Sent:
Hi Kevin, I had a similar issue, but it was actually caused somewhere in the
process of upgrading to ITSM 7 patch 9 from patch 4. There was some new filter
workflow added (or fixed so it actually did something) that now checks roles
when creating new users, login id's, etc. A little bit of
Yes, it is and officially supported also. I currently run 7.5 against 7.0.1 but
I've also ran 7.1 without any problems. According to the compatibility matrix,
7.1 is supported for 7.0, you should have no issues.
I would actually recommend you check out 7.5, as you then get Safari and Chrome
, Inc. My voluntary
participation in this forum is not intended to convey a role as a spokesperson,
liaison or public relations representative for BMC Software, Inc.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Maher, Jeff
Sent: Wednesday, May 26
There is a KB article about this (KB ID 20015161), it is scheduled to be fixed
in patch 5 which was just released, you may want to go get that if you're
having trouble getting it to work with the MAC address from ipconfig and this
is a new install.
From: Action Request System discussion
Hi Lisa, try using run process PERFORM-ACTION-TABLE-CLEAR field id, should do
it.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Kemes, Lisa
Sent: Tuesday, April 13, 2010 4:06 PM
To: arslist@ARSLIST.ORG
Subject: Clear Table Action?
**
There is a
I could be wrong (probably), but I think you would have to use a temp field,
put the text in it, and send it as a form field. I've not seen another way to
send the Notify Text when using an HTML template.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
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