Subject: Re: Escalation Issue
**
You can also use a very simple SQL Update query..
update table_name set assignee_groups = ';0;' where your_condition
ThanksRegards,
Vijayalakshmi Paulraj
_
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf
To: arslist@ARSLIST.ORG
Subject: Re: Escalation Issue
Please note that I said 'in a supported way'BMC doesn't support
doing direct DB updates of tables...:)
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf
PROTECTED] *On Behalf Of *LJ Longwing
*Sent:* Tuesday, December 09, 2008 10:09 AM
*To:* arslist@ARSLIST.ORG
*Subject:* Re: Escalation Issue
Please note that I said 'in a supported way'BMC doesn't support doing
direct DB updates of tables...:)
--
*From:* Action
Hi All,
I have inherited one escalation which change Assignee group to Public for
all the records. I knew it changes the modified date to the current date
when Escalation date.
Could anybody suggest any way to change Assignee group to 0 without
modifying other fields in a record.
Thru Database?
: Escalation Issue
**
Hi All,
I have inherited one escalation which change Assignee group to Public for
all the records. I knew it changes the modified date to the current date
when Escalation date.
Could anybody suggest any way to change Assignee group to 0 without
modifying other fields
von LJ Longwing
Gesendet: Montag, 8. Dezember 2008 21:17
An: arslist@ARSLIST.ORG
Betreff: Re: Escalation Issue
**
Only way you can update a record without changing the last mod by and
date (in a supported way) is through a 'merge' action on the
recordyou could if you would like, write an API
Longwing
Sent: Tuesday, December 09, 2008 1:47 AM
To: arslist@ARSLIST.ORG
Subject: Re: Escalation Issue
Only way you can update a record without changing the last mod by and
date (in a supported way) is through a 'merge' action on the
recordyou could if you would like, write an API program
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