Re: OT - BMC-Remedy Tech Support PRAISE

2006-10-18 Thread Anthony K R
** We too had issue with SLM 7.0 installation!! Regards, Anthony From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike GouldSent: Wednesday, October 18, 2006 7:07 AMTo: arslist@ARSLIST.ORGSubject: Re: OT - BMC-Remedy Tech Support PRAISE ** I'd

Re: OT - BMC-Remedy Tech Support PRAISE

2006-10-17 Thread Anthony K R
:02 PM To: arslist@ARSLIST.ORG Subject: OT - BMC-Remedy Tech Support PRAISE After my 10 day ordeal with the initial service request, I was instructed to enter a NEW ticket for my application installation problems. THANK GOODNESS I DID! I have had the best support I have had in a very long time

Re: OT - BMC-Remedy Tech Support PRAISE

2006-10-17 Thread Mike Gould
** I'd just like to chime in and second Claire's sentiments.I had some issues with the SLM 7.0 installer hanging on our Solaris 9 server and Barbara went above and beyond reviewing the logs and walking me step-by-step through a successful installation! I'd also like toadd that the support provided

OT - BMC-Remedy Tech Support PRAISE

2006-07-17 Thread Sanford, Claire
After my 10 day ordeal with the initial service request, I was instructed to enter a NEW ticket for my application installation problems. THANK GOODNESS I DID! I have had the best support I have had in a very long time! This was like the support you used to get in the good old days. Barbara

Re: OT - BMC-Remedy Tech Support PRAISE

2006-07-17 Thread Rick Cook
@ARSLIST.ORG Subject: OT - BMC-Remedy Tech Support PRAISE After my 10 day ordeal with the initial service request, I was instructed to enter a NEW ticket for my application installation problems. THANK GOODNESS I DID! I have had the best support I have had in a very long time! This was like