Re: RSP 7.X?
Well this is a quite timely post :) Myself and a group of 10 other fellow Infosys Remedy Team members all were RSP Certified a few weeks ago. As Dave had pointed out this is now a open book test - not like the old day of RAC where you actually had to build an application The test is administered Online (true false, multiple guess, etc) and covers everything from the ground to the sky. ARSystem Concepts Core Details - like filter phasing, threads, etc Best Practices Items from Admin 1 / 2 / 3 RADD topics Performance Tuning Debugging - (logging, etc) For anyone who has taken the classes, and also gotten some hands on - there should be no worries in passing. Some of the questions make you seriously think simply because of the tricky wording - however that was really enjoyable. The best part? LENNY WARREN was our instructor!!! - man it was good seeing him again :) of course he did have to come to Bangalore :( - and well I did as well - but I had other work to perform there anyway... (in Pune and back to Bangalore still..) Additionally - there are now going to be multiple certifications: RSP - AR System knowledge ATSC - Application Support knowledge ITSMx - ITSM Specific knowledge. As Dave pointed out - check the BMC education site for more details or contact them directly - sometimes a phone call is better than the web... In Summary - was it worth it? Yes - a few brain cells that I forgot about got 'turned back on' again, however it was thrilling to see my team member become certified - a credit to Infosys Remedy team. Next batch is scheduled for next quarter- Infosys goal is to have everyone with some certification either RSP / ATSC / ... HTH Robert Molenda On Wed, Nov 5, 2008 at 6:12 AM, Shellman, David [EMAIL PROTECTED] wrote: ** All, Based on the information on the BMC/Remedy Education web site, RSP and even RAC are changing. RSP is now a closed book exam with True/False, Multiple Response, Multiple Choice questions. The exam is administered at the end of the Application Requirements Analysis, Design and Development course. From the web site ( http://www.bmc.com/BMC/Common/CDA/hou_Page_Detail/0,3464,11629550_11650863_89788539,00.html ): BMC Educational Services is pleased to offer the BMC Remedy AR System Skilled Professional certification for BMC Remedy AR System v7. This certification validates BMC Remedy AR System proficiency by testing candidate skills through an intensive online examination proctored at a BMC Training facility. The BMC Remedy AR System Skilled Professional certification replaces both the previous Remedy Approved Consultant (RAC) and Remedy Skilled Professional (RSP) programs. Consistent with market demand, consultant based certifications for the AR System will be focused at the ITSM level. No further instances of the current RAC or RSP certification exams will be offered. Those who currently hold these titles in good standing for v7 are automatically welcomed as BMC Remedy AR System Skilled Professionals. Those who hold a RAC or RSP certification for v6.x should refer to the migration path outlined below. AR System Skilled Professionals are an elite group of experts who have proven their comprehensive understanding of the AR System. Obtaining this certification gives you access to a host of privileges, allowing you to publicize your accomplishments, continue your education, and contribute to the education and certification programs you leverage. Certified BMC Remedy AR System Skilled Professionals enjoy the following benefits: A Certified BMC Remedy AR System Skilled Professional logo A Certified BMC Remedy AR System Skilled Professional commemoration item A 15% discount on the Pre-Conference Tutorials at BMC UserWorld, for a 1 year period after attaining certification A 15% discount on regular BMC Educational Services courses, for a 1 year period after attaining certification Consideration for beta class attendance Subscription to the BMC Educational Services newsletter Participation in Educational Services focus groups and invitation only events Note: The benefits package associated with this certification replaces any benefits offered through the previous RAC or RSP programs. Dave -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Mark *Sent:* Tuesday, November 04, 2008 1:35 PM *To:* arslist@ARSLIST.ORG *Subject:* Re: RSP 7.X? ** Not so much difficult technically, it really just helps to round out your 'consulting' skills. All about how to best conduct the full life cycle of the software development process. Back when I took them, The RADD class was basically a shorter version of the RAC class. Mark Mark Blankenship [EMAIL PROTECTED] http://www.linkedin.com/in/blankenshipmg -- *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Kemes
Re: RSP 7.X?
All, Based on the information on the BMC/Remedy Education web site, RSP and even RAC are changing. RSP is now a closed book exam with True/False, Multiple Response, Multiple Choice questions. The exam is administered at the end of the Application Requirements Analysis, Design and Development course. From the web site (http://www.bmc.com/BMC/Common/CDA/hou_Page_Detail/0,3464,11629550_11650863_89788539,00.html): BMC Educational Services is pleased to offer the BMC Remedy AR System Skilled Professional certification for BMC Remedy AR System v7. This certification validates BMC Remedy AR System proficiency by testing candidate skills through an intensive online examination proctored at a BMC Training facility. The BMC Remedy AR System Skilled Professional certification replaces both the previous Remedy Approved Consultant (RAC) and Remedy Skilled Professional (RSP) programs. Consistent with market demand, consultant based certifications for the AR System will be focused at the ITSM level. No further instances of the current RAC or RSP certification exams will be offered. Those who currently hold these titles in good standing for v7 are automatically welcomed as BMC Remedy AR System Skilled Professionals. Those who hold a RAC or RSP certification for v6.x should refer to the migration path outlined below. AR System Skilled Professionals are an elite group of experts who have proven their comprehensive understanding of the AR System. Obtaining this certification gives you access to a host of privileges, allowing you to publicize your accomplishments, continue your education, and contribute to the education and certification programs you leverage. Certified BMC Remedy AR System Skilled Professionals enjoy the following benefits: A Certified BMC Remedy AR System Skilled Professional logo A Certified BMC Remedy AR System Skilled Professional commemoration item A 15% discount on the Pre-Conference Tutorials at BMC UserWorld, for a 1 year period after attaining certification A 15% discount on regular BMC Educational Services courses, for a 1 year period after attaining certification Consideration for beta class attendance Subscription to the BMC Educational Services newsletter Participation in Educational Services focus groups and invitation only events Note: The benefits package associated with this certification replaces any benefits offered through the previous RAC or RSP programs. Dave From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark Sent: Tuesday, November 04, 2008 1:35 PM To: arslist@ARSLIST.ORG Subject: Re: RSP 7.X? ** Not so much difficult technically, it really just helps to round out your 'consulting' skills. All about how to best conduct the full life cycle of the software development process. Back when I took them, The RADD class was basically a shorter version of the RAC class. Mark Mark Blankenship [EMAIL PROTECTED]blocked::mailto:[EMAIL PROTECTED] http://www.linkedin.com/in/blankenshipmgblocked::http://www.linkedin.com/in/blankenshipmg From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, November 04, 2008 12:21 PM To: arslist@ARSLIST.ORG Subject: RSP 7.X? ** I'm thinking about taking the BMC Remedy AR System 7.x: Application Requirements Analysis, Design Development class and getting my RSP certification. If anyone has taken it, what's the level of difficulty in your opinion? I was going to take it in March, but at the end of 2008, simply taking the What's New in 7.x is not going to be good enough anymore. Here's what I've taken so far: BMC Remedy AR System 6.x: Administering - Part 1 (WBT) BMC Remedy AR System 6.x: Administering - Part 2 BMC Remedy AR System 6.x: Administering - Part 3 BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting If I take Remedy AR System 7.x: Application Requirements Analysis, Design Development and take the test before 2008, I'll only have to take the What's New in 7.x WBT (which I think I already took) After 2008, you have to either take 7.x Part 1, 2, and 3, or take an equivalency exam for Part 1 and 2 (and still take the class for Part 3) for 7.x. So now I'm going to have to take this class in December and I was hoping for a nice holiday with no studying, but I guess that's not going to be. When studying for this exam, are the books the main resource? Thanks everyone! Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where
RSP 7.X?
I'm thinking about taking the BMC Remedy AR System 7.x: Application Requirements Analysis, Design Development class and getting my RSP certification. If anyone has taken it, what's the level of difficulty in your opinion? I was going to take it in March, but at the end of 2008, simply taking the What's New in 7.x is not going to be good enough anymore. Here's what I've taken so far: BMC Remedy AR System 6.x: Administering - Part 1 (WBT) BMC Remedy AR System 6.x: Administering - Part 2 BMC Remedy AR System 6.x: Administering - Part 3 BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting If I take Remedy AR System 7.x: Application Requirements Analysis, Design Development and take the test before 2008, I'll only have to take the What's New in 7.x WBT (which I think I already took) After 2008, you have to either take 7.x Part 1, 2, and 3, or take an equivalency exam for Part 1 and 2 (and still take the class for Part 3) for 7.x. So now I'm going to have to take this class in December and I was hoping for a nice holiday with no studying, but I guess that's not going to be. When studying for this exam, are the books the main resource? Thanks everyone! Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: RSP 7.X?
When I took RAD 2 years ago it wasn't too hard, simple things like how to take a requirements doc and turn it into functional requirements, how to get information from the customer that they didn't initially provide, that sort of thing. I was told that the entire process would be changing significantly and be more ITSM based than generic like I dealt with... _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, November 04, 2008 11:21 AM To: arslist@ARSLIST.ORG Subject: RSP 7.X? ** I'm thinking about taking the BMC Remedy AR System 7.x: Application Requirements Analysis, Design Development class and getting my RSP certification. If anyone has taken it, what's the level of difficulty in your opinion? I was going to take it in March, but at the end of 2008, simply taking the What's New in 7.x is not going to be good enough anymore. Here's what I've taken so far: BMC Remedy AR System 6.x: Administering - Part 1 (WBT) BMC Remedy AR System 6.x: Administering - Part 2 BMC Remedy AR System 6.x: Administering - Part 3 BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting If I take Remedy AR System 7.x: Application Requirements Analysis, Design Development and take the test before 2008, I'll only have to take the What's New in 7.x WBT (which I think I already took) After 2008, you have to either take 7.x Part 1, 2, and 3, or take an equivalency exam for Part 1 and 2 (and still take the class for Part 3) for 7.x. So now I'm going to have to take this class in December and I was hoping for a nice holiday with no studying, but I guess that's not going to be. When studying for this exam, are the books the main resource? Thanks everyone! Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: RSP 7.X?
Lisa, I found all of the classes fairly easy and straightforward. If you've been developing remedy solutions for awhile, especially if you have much custom experience, then the classes should be cake for you. The final class, where you actually earn your RSP, involves spending around 3 or 4 days creating an application. They will give you a little to start with, and then you finish the rest. The people in my class ranged on their abilities. We had two people finish a day or day and a half early, and then, from what I understand, a few people finished on the last day. Mainly go in it with confidence, and don't get freaked out. They are good classes and the RSP is worth it. Gary Opela, Jr. RSP since February 2008 -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, November 04, 2008 12:21 PM To: arslist@ARSLIST.ORG Subject: RSP 7.X? ** I'm thinking about taking the BMC Remedy AR System 7.x: Application Requirements Analysis, Design Development class and getting my RSP certification. If anyone has taken it, what's the level of difficulty in your opinion? I was going to take it in March, but at the end of 2008, simply taking the What's New in 7.x is not going to be good enough anymore. Here's what I've taken so far: BMC Remedy AR System 6.x: Administering - Part 1 (WBT) BMC Remedy AR System 6.x: Administering - Part 2 BMC Remedy AR System 6.x: Administering - Part 3 BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting If I take Remedy AR System 7.x: Application Requirements Analysis, Design Development and take the test before 2008, I'll only have to take the What's New in 7.x WBT (which I think I already took) After 2008, you have to either take 7.x Part 1, 2, and 3, or take an equivalency exam for Part 1 and 2 (and still take the class for Part 3) for 7.x. So now I'm going to have to take this class in December and I was hoping for a nice holiday with no studying, but I guess that's not going to be. When studying for this exam, are the books the main resource? Thanks everyone! Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
Re: RSP 7.X?
Not so much difficult technically, it really just helps to round out your 'consulting' skills. All about how to best conduct the full life cycle of the software development process. Back when I took them, The RADD class was basically a shorter version of the RAC class. Mark Mark Blankenship blocked::mailto:[EMAIL PROTECTED] [EMAIL PROTECTED] blocked::http://www.linkedin.com/in/blankenshipmg http://www.linkedin.com/in/blankenshipmg _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Tuesday, November 04, 2008 12:21 PM To: arslist@ARSLIST.ORG Subject: RSP 7.X? ** I'm thinking about taking the BMC Remedy AR System 7.x: Application Requirements Analysis, Design Development class and getting my RSP certification. If anyone has taken it, what's the level of difficulty in your opinion? I was going to take it in March, but at the end of 2008, simply taking the What's New in 7.x is not going to be good enough anymore. Here's what I've taken so far: BMC Remedy AR System 6.x: Administering - Part 1 (WBT) BMC Remedy AR System 6.x: Administering - Part 2 BMC Remedy AR System 6.x: Administering - Part 3 BMC Remedy AR System 7.x: Performance Tuning and Troubleshooting If I take Remedy AR System 7.x: Application Requirements Analysis, Design Development and take the test before 2008, I'll only have to take the What's New in 7.x WBT (which I think I already took) After 2008, you have to either take 7.x Part 1, 2, and 3, or take an equivalency exam for Part 1 and 2 (and still take the class for Part 3) for 7.x. So now I'm going to have to take this class in December and I was hoping for a nice holiday with no studying, but I guess that's not going to be. When studying for this exam, are the books the main resource? Thanks everyone! Lisa Kemes AR System Developer Tyco Electronics 717-810-2408 tel 717-810-2124 fax [EMAIL PROTECTED] __Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are html___ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: Where the Answers Are
