Re: Remedy Migrator in 7.x

2008-08-29 Thread Shrestha, Manjari R.
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault Sent: Thursday, August 28, 2008 9:17 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x It could be that one of the BMC rivals (i.e. CA, HP, IBM

Re: Remedy Migrator in 7.x

2008-08-29 Thread strauss
://itsm.unt.edu/ http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Friday, August 29, 2008 11:59 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x ** I have a question, we have Migrator license

Re: Remedy Migrator in 7.x

2008-08-29 Thread Nall, Roger
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Friday, August 29, 2008 12:07 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x An XP or Vista workstation with lots of RAM. It does not have to be on the same subnet as the AR Servers, although

Re: Remedy Migrator in 7.x

2008-08-29 Thread J.T. Shyman
_ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Friday, August 29, 2008 12:59 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x I have a question, we have Migrator license which has not been used so I

Re: Remedy Migrator in 7.x

2008-08-29 Thread strauss
://itsm.unt.edu/ http://itsm.unt.edu/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shrestha, Manjari R. Sent: Friday, August 29, 2008 11:59 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x ** I have a question, we have Migrator

Remedy Migrator in 7.x

2008-08-28 Thread Kathy Morris
Am I hearing correctly - Remedy Migrator is not supported in 7.x??? What are we supposed to use then to migrate data/code? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com

Re: Remedy Migrator in 7.x

2008-08-28 Thread strauss
PROTECTED] On Behalf Of Kathy Morris Sent: Thursday, August 28, 2008 10:04 AM To: arslist@ARSLIST.ORG Subject: Remedy Migrator in 7.x ** Am I hearing correctly - Remedy Migrator is not supported in 7.x??? What are we supposed to use then to migrate data/code? _ Check out AOL Video http

Re: Remedy Migrator in 7.x

2008-08-28 Thread Kathy Morris
Supposedly with ITSM 7.x. -Original Message- From: strauss [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 28 Aug 2008 11:09 am Subject: Re: Remedy Migrator in 7.x ** Migrator 7.1 works just fine on ARS 7.1… I use it all the time.  Is this a 7.5 rumor???   Christopher Strauss

Re: Remedy Migrator in 7.x

2008-08-28 Thread Britt Allen Kilgrow
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy Morris Sent: Thursday, August 28, 2008 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x ** Supposedly with ITSM 7.x. -Original Message- From: strauss [EMAIL PROTECTED

Re: Remedy Migrator in 7.x

2008-08-28 Thread strauss
To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x ** Supposedly with ITSM 7.x. -Original Message- From: strauss [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 28 Aug 2008 11:09 am Subject: Re: Remedy Migrator in 7.x ** Migrator=2 07.1 works just fine on ARS 7.1… I use

Re: Remedy Migrator in 7.x

2008-08-28 Thread Audrey H Franklin
University [EMAIL PROTECTED] - Original Message - From: strauss [EMAIL PROTECTED] Date: Thursday, August 28, 2008 11:51 am Subject: Re: Remedy Migrator in 7.x To: arslist@ARSLIST.ORG No problem with ITSM 7, either. Migrator is how I move all of my customizations back and forth when

Re: Remedy Migrator in 7.x

2008-08-28 Thread LJ Longwing
(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Audrey H Franklin Sent: Thursday, August 28, 2008 10:14 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x Good Afternoon, Is anyone successfully using Migrator 7.x in a Load Balanced Server group environment? And if so, were there any

Re: Remedy Migrator in 7.x

2008-08-28 Thread Audrey H Franklin
12:33 pm Subject: Re: Remedy Migrator in 7.x To: arslist@ARSLIST.ORG Server Groups have a single server defined as the 'admin' server...as long as you connect to that server to migrate then you shouldn't have any issue because the other servers should get the re-cache from the admin

Re: Remedy Migrator in 7.x

2008-08-28 Thread LJ Longwing
, August 28, 2008 11:19 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x Hi LJ, Thanks for your response. When this approach was taken, migrator hard coded the server-name and not the server group name into the objects. Is there a work around for this? Thanks, Audrey - Original

Re: Remedy Migrator in 7.x

2008-08-28 Thread Audrey H Franklin
Thank you, I will try that. Audrey - Original Message - From: LJ Longwing [EMAIL PROTECTED] Date: Thursday, August 28, 2008 1:49 pm Subject: Re: Remedy Migrator in 7.x To: arslist@ARSLIST.ORG Ensure that each server in the group knows itself by all possible names that it can

Re: Remedy Migrator in 7.x

2008-08-28 Thread Easter, David
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of strauss Sent: Thursday, August 28, 2008 8:51 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x No problem with ITSM 7, either. Migrator is how I move all of my customizations back and forth when

Re: Remedy Migrator in 7.x

2008-08-28 Thread Sabyson Fernandes
Also make sure you use Migrator 7.0 patch 2 or later. The vanilla version used to fail to migrate permissions if you disabled unqualified queries. --- On Thu, 8/28/08, Audrey H Franklin [EMAIL PROTECTED] wrote: From: Audrey H Franklin [EMAIL PROTECTED] Subject: Re: Remedy Migrator in 7.x

Re: Remedy Migrator in 7.x

2008-08-28 Thread Audrey H Franklin
Sabyson, I plan to use Migrator 7.01 Patch 01. Is that OK? Regards Audrey - Original Message - From: Sabyson Fernandes [EMAIL PROTECTED] Date: Thursday, August 28, 2008 4:20 pm Subject: Re: Remedy Migrator in 7.x To: arslist@ARSLIST.ORG Also make sure you use Migrator 7.0 patch 2

Re: Remedy Migrator in 7.x

2008-08-28 Thread Sabyson Fernandes
Audrey, I would go with the latest patch of migrator. I know I used patch 002 to resolve the issue with the permissions. Saby --- On Thu, 8/28/08, Audrey H Franklin [EMAIL PROTECTED] wrote: From: Audrey H Franklin [EMAIL PROTECTED] Subject: Re: Remedy Migrator in 7.x To: arslist

Re: Remedy Migrator in 7.x

2008-08-28 Thread Audrey H Franklin
Saby, Thanks, I will do that. Audrey - Original Message - From: Sabyson Fernandes [EMAIL PROTECTED] Date: Thursday, August 28, 2008 4:46 pm Subject: Re: Remedy Migrator in 7.x To: arslist@ARSLIST.ORG Audrey, I would go with the latest patch of migrator. I know I used patch 002

Re: Remedy Migrator in 7.x

2008-08-28 Thread Guillaume Rheault
Message- From: Action Request System discussion list(ARSList) on behalf of Easter, David Sent: Thu 08/28/08 4:01 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy Migrator in 7.x Chris is correct. I'm not sure who or what is stating that Remedy Migrator is not supported in 7.x (ITSM or AR System