ITSM 7.6.04 SP2 – Windows 2008 – SQL Server 2008
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Monday, September 24, 2012 4:22 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: functional role question
** I always use the below tool
Hello all,
I am trying to assign one of my users the functional role that will allow them
to create incident mgmt decision tree configurations. They have the ability to
create templates (Support Group Admin). But they cannot see the option to
create decision trees or scripts.
Does anyone know
discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Monday, September 24, 2012 12:36 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] functional role question
**
Hello all,
I am trying to assign one of my users the functional role that will allow them
: functional role question
**
Hello all,
I am trying to assign one of my users the functional role that will allow
them to create incident mgmt decision tree configurations. They have the
ability to create templates (Support Group Admin). But they cannot see the
option to create decision
Thanks Natalie and Carl
Marcelo
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Carl Wilson
Sent: Monday, September 24, 2012 3:31 PM
To: arslist@ARSLIST.ORG
Subject: Re: functional role question
**
Hi,
it is not a role but a permission
I always use the below tool when I have a question about the roles or
permissions in ITSM.
A great tool to keep it in your admin help utilities folder.
https://communities.bmc.com/communities/docs/DOC-9005#comment-7957
On Monday, September 24, 2012 11:36:35 AM UTC-7, Martinez, Marcelo A
Subject: Re: functional role question
** I always use the below tool when I have a question about the roles or
permissions in ITSM.
A great tool to keep it in your admin help utilities folder.
https://communities.bmc.com/communities/docs/DOC-9005#comment-7957
On Monday, September 24, 2012 11:36
My bad… it does address Decision Trees. It’s the first line listed
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Monday, September 24, 2012 5:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: functional role question
**
Yes
(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Martinez, Marcelo A
Sent: Monday, September 24, 2012 4:45 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: functional role question
**
Yes, the ITSM Permissions_Roles Utility is pretty handy. It addressed Incident
Templates, but not Decision Trees
SP2 – Windows 2008 – SQL Server 2008
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of patchsk
Sent: Monday, September 24, 2012 4:22 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: functional role question
** I always use the below tool when I
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