Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Hi, I would just create a Hidden Attachment Slot Field in your primary form. Make it Display-Only and make sure that Disable Change Flag is set to True. Then when you do a Return on a row in the list of attachments, or maybe select a row and then click a button, you do a Set-Fields from the

Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

First ... Is 536880912 your attachment pool or attachment field? It should be your attachment field you want to open. Second ... You don't need to use a set fields action as nothing is returned from the open so just use a Run Process action of PERFORM-ACTION-OPEN-ATTACHMENT 536880912 Fred

Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

This is the method that I have used to success in the past as well :) On Wed, Nov 22, 2017 at 6:16 AM, Misi Mladoniczky wrote: > ** > Hi, > > I would just create a Hidden Attachment Slot Field in your primary form. > Make it Display-Only and make sure that Disable Change Flag is

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Ok. One question that I have as I’ve started to implement is this. I can’t seem to have an attachment field without an attachment pool. I’ve hidden the pool and set the attachment field as display only. As far as resource usage, is there much of a change doing it that way instead of having

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

LJ beat me to it. Attachment pools/fields are the one type of field that does't work well if not in the view and/or on a tab the users do not have permissions to. Most any other field type doesn't care but in my experience attachments field and pool need to be in the view and if inside panel the

Re: [EXTERNAL] Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Ok. In regards to my question regarding resource usage, our former developer said that he was told that having a separate form with the attachment pool was more efficient than having the attachment pool on our primary ticket page. That way it only takes up space when the ticket actually has

Re: [EXTERNAL] Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Ah yesok, your colleague is/was correctthe attachment pool/field on the primary form is display only and only used as a transfer point between your attachment form and your interface form...it's the only way to get working what you want to do.and doesn't impact the 'resources' the same

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Fred, The field ID is for the attachment field and not the pool itself. The Set Fields action allows me to capture the return code that the open attachment command can return. It returns 0 if successful, 1 if cancelled, and 2 if it failed. That's how I was able to tell that it was failing

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

Dustin, I've had problems in the past when the attachment pool itself is hidden...so I've had to stick it on a hidden tab somewhere and leave the pool un-hidden.but in relationship to resource usage...not sure exactly what you meanan attachment in a pool is the only way to do it... On

Re: [EXTERNAL] Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

One other thing we messed with at my last job where we built our own Service Desk app was right click actions (I say messed with because it has not made it to production by the time I left). https://docs.bmc.com/docs/ars91/en/defining-a-context-menu-609074028.html Double clicking the row in the

Remedy 7.6.04 - Appears ARERR 307 each time I try creating relationship with other incident

Hi all, Your help please, each time I try to creating a relationship in Incident Management (Remedy 7.6.04), appears ARRERR 307 Required field can not be blank message. I reviewed the users and they had not error, so I checked the fields and there are not required fields in blank.

Test3, new mailman 2.1.25 installed

Let's see if this works. Please respond a little bit guys! Best Regards - Misi, RRR AB, http://www.rrr.se (http://www.rrr.se) (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. *

Re: Test3, new mailman 2.1.25 installed

I see it Sent from my iPhone > On Nov 22, 2017, at 13:40, onkar shinde wrote: > > ** > yep.. got it.. Thanks. > >> On Nov 23, 2017 12:07 AM, "Misi Mladoniczky" wrote: >> ** >> Let's see if this works. Please respond a little bit guys! >> >> >> Best

ADM: Soory wrong address during my test posting...

Hi, I am working on getting the new Mailman server in place for the old Listserv that has been servicing ARSList for some time. The switch should not be noticed much, and will occur in a few days. If you have auto sorting of emails you might have to look into that, but otherwise the address

Re: Test3, new mailman 2.1.25 installed

yep.. got it.. Thanks. On Nov 23, 2017 12:07 AM, "Misi Mladoniczky" wrote: > ** > > Let's see if this works. Please respond a little bit guys! > > > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at

Re: Question about PERFORM-ACTION-OPEN-ATTACHMENT

This thread, BTW, is a perfect example of why the ARSList is such a helpful and vital resource. Drew Shuller ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20

Re: Test3, new mailman 2.1.25 installed

Misi, Looks good. Seeing email address as expected. Reply and Reply All are also going back to ARSList as expected as well. Dave On Wed, Nov 22, 2017 at 2:13 PM Scott Philben wrote: > ** > I see it > > Sent from my iPhone > > On Nov 22, 2017, at 13:40, onkar shinde

Re: Test3, new mailman 2.1.25 installed

auoddh On Wed, Nov 22, 2017 at 12:41 PM, Dave Shellman wrote: > ** > Misi, > > Looks good. Seeing email address as expected. Reply and Reply All are > also going back to ARSList as expected as well. > > Dave > > On Wed, Nov 22, 2017 at 2:13 PM Scott Philben

Re: Test3, new mailman 2.1.25 installed

got it :) On Wed, Nov 22, 2017 at 12:02 PM, Scott Philben wrote: > ** > I see it > > Sent from my iPhone > > On Nov 22, 2017, at 13:40, onkar shinde wrote: > > ** > yep.. got it.. Thanks. > > On Nov 23, 2017 12:07 AM, "Misi Mladoniczky"

Re: Test3, new mailman 2.1.25 installed

This is a live thread. Everybody else, please excuse our dust while we build the new ARSlist system :) The good news is we fooled our selves as we test and are having trouble telling which system we are working in. This confirms we are on the right track wiht the look and feel. Jason On Wed,

Re: Test3, new mailman 2.1.25 installed

lolI don't think I sent that intentionally :D On Wed, Nov 22, 2017 at 1:11 PM, Jason Miller wrote: > ** > This is a live thread. > > Everybody else, please excuse our dust while we build the new ARSlist > system :) > > The good news is we fooled our selves as we test