Re: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

Thanks Ryan - Misi, Misi, Misi - can I have an eval license of the RRR please? Thank you Thomas > On Mar 8, 2018, at 7:11 PM, Nicosia, Ryan J CTR USSOCOM SOCOM J631 > wrote: > > Thomas, > > It is a known issue and Doug Mueller (BMC) even acknowledged it is a

[RSSO] Problem with some bypass URLs

Hi Listers, URLs like: http://our_domain:8080/rsso/start?bypass-auth=true=*=http://our_domain:8080/arsys/forms/ourars/ our_domain

Re: Pop-Up Messages in the Incident Module

Jared, I don't know if 7.6.04 has Interval execute condition for AL's, but I know 8.x and 9.x do. On Thu, Mar 8, 2018 at 11:53 AM, Jared Dean wrote: > -I'm wondering if there is the capability for a pop-message to run at a > specific interval out of the box or does this need

Re: Pop-Up Messages in the Incident Module

Oh yeah, it goes back to at least 7.0 (I am pretty sure) and maybe even 6.x. AL interval has been around quite a while. Jason On Thu, Mar 8, 2018 at 1:07 PM, LJ LongWing wrote: > Jared, > I don't know if 7.6.04 has Interval execute condition for AL's, but I know > 8.x

RE: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

Thomas, It is a known issue and Doug Mueller (BMC) even acknowledged it is a problem with how the consoles are causing license consumption even though a user isn't in that console. For example, we found a number of users who were consuming asset licenses having never even logged into the

Difference in license usage according to BMC License Audit and User Log

Hello Listers, we’re on AR 8.1.x (plain AR no BMC products on top) with a Server Group consisting of 3 AR Servers plus an Archive Server. How come that the according to the User Log we use significantly less licenses that according to the BMC License Audit? Sure off top of my head BMC needs

RE: Pop-Up Messages in the Incident Module

This capability is present in 7.6.04. It was introduced in 2002 (I know because it was introduced for me for an application I was building at the time….). So, it has been there since the mid 5.x releases. Doug Mueller From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of LJ

RE: Difference in license usage according to BMC License Audit and User Log

Thomas, Several things to put into the mix. 1) The User Log is on a per server basis. So, if you have 3 servers, you need 3 user logs for the same time period to track logins and logouts during that time 2) Remember that the user log is tracking only logins and logouts that

Pop-Up Messages in the Incident Module

-I'm wondering if there is the capability for a pop-message to run at a specific interval out of the box or does this need custom coding. I have the pop-up in Active Links and the interval in Escalations. I need to merge the two,lol Running AR 7.6.04 with customization -- Regards, J. Dean --

Re: Difference in license usage according to BMC License Audit and User Log

Ok...according to user logwhich user log from which server, during which time frame? As I understand it the License audit runs during an interval and takes that as a samplingI know that it uses information from the machine the audit is run againstbut I don't know what details they are

RE: [Non-DoD Source] Difference in license usage according to BMC License Audit and User Log

Thomas and Ryan, Note that Thomas indicated he is NOT using the ITSM applications but just AR System as a platform. So, the issue you describe where we optimized license consumption so that looking at an overview console does not obtain application licenses until you go into that application

Re: Pop-Up Messages in the Incident Module

Thanks for confirming Doug. Do you have any resources that I can review to learn how to implement this? -Jared > On Mar 8, 2018, at 14:17, Mueller, Doug wrote: > > This capability is present in 7.6.04. It was introduced in 2002 (I know > because it was introduced for

Re: [RSSO] Problem with some bypass URLs

Thank you Misi! I think there’s something fundamentally wrong with our bypass configuration as for instance: http://ourdomain:8080/rsso/start?bypass-auth=true=*=http://ourdomain:8080/arsys/forms/ourars/ABC:Form/ works but

Re: [RSSO] Problem with some bypass URLs

Hi Carl, cannyou give me a clue regarsing a córeczka bypass? RSSO on port 8090? Where do you have that from? Why does it matter? I would appreciate if you could elaborate is that BMC documentation is still on open source level. Thank you Thomas > On 8. Mar 2018, at 22:59, Carl Wilson

Re: [RSSO] Problem with some bypass URLs

Do you get the same error in IE (not Edge), Firefox and Chrome? Which version of Tomcat are you running? Regards, Jarl 2018-03-08 20:23 GMT+01:00 Thomas Miskiewicz : > Hi Listers, > > URLs like: > http://our_domain:8080/rsso/start?bypass-auth=true=*=http:// >

Re: Difference in license usage according to BMC License Audit and User Log

Hi, Well, the user log and license tracking functionality has worked more or less ok in different versions. I do not know how you are combining the user logs from your server group, but if it has a round robin load balancer the user logs are usually hard to combine. The numbers you see, "98

Re: [RSSO] Problem with some bypass URLs

Hi Thomas, You should URL Encode the data part of your urls. For example http://our_domain:8080/arsys/forms/ourars/AR System Midtier Object List http%3A%2F%2Four_domain%3A8080%2Farsys%2Fforms%2Fourars%2FAR%20System%20Midtier%20Object%20List So the complete string would read: http://

Re: [RSSO] Problem with some bypass URLs

Hi, Seems like the first part of your RSSO bypass is not correct. Usually RSSO is on port 8090, your URL shows 8080 for both RSSO and MT. Cheers Carl On Thu, 8 Mar 2018, 21:56 Misi Mladoniczky, wrote: > Hi Thomas, > > You should URL Encode the data part of your urls. > > For

Re: Issue with the Incident Management Console table data for the Assigned To All My Groups?

Sorry for the delayed response! From the Incident Management Console, click on "More Filters" at the top to the right of the drop downs. Ensure that there are no items chosen in the drop downs all the tabs. This is what's being filtered. On Wed, Mar 7, 2018 at 2:21 AM, Abhishek2019

Re: [RSSO] Problem with some bypass URLs

Jarl, that’s good question indeed. So far we tested in IE 11 only because that our corporations standard browser, so even if it worked with all the others… We’re on Tomcat 8. Thomas > On Mar 9, 2018, at 8:21 AM, Jarl Grøneng wrote: > > > Do you get the same error

Re: Pop-Up Messages in the Incident Module

Hi, Well, it is super simple. You specify the interval in seconds, if I remember right, and the ACTL will run every x seconds. If the run-if evaluates to true, the if-actions are run, otherwise any else-actions. If you have three windows open of the form containing the ACTL, the ACTL will run

RE: [RSSO] Problem with some bypass URLs

Hi Thomas, If you navigate to the RSSO admin console, then to the "Realm > Authentication" and then ensure that you have the checkbox "Enable AR authentication for bypass" checked and then click on the tab "AR" - this will show you the bypass URL: e.g. "Here is the bypass url format: