Chat with Remedy
Hi All, Currently we have Citrix GoToAssist integrated with ARS 6.3, patch 20. Citrix has just informed us that we have to upgrade to their latest version by the end of the year. The catch is they no longer support integration with Remedy. I like to have back up/company when something stops working. So I was wondering if either BMC has a chat integration product or any other vendors that support the Remedy integration. Thanks Mark Mark Brittain Remedy Developer NaviSite mbritt...@navisite.commailto:mbritt...@navisite.com (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.com Today. This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Chat with Remedy
Mark, AT WWRUG09, my eService and Conversive had chat products that integrated within the AR System. Dave From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark Sent: Wednesday, November 18, 2009 11:13 AM To: arslist@ARSLIST.ORG Subject: Chat with Remedy ** Hi All, Currently we have Citrix GoToAssist integrated with ARS 6.3, patch 20. Citrix has just informed us that we have to upgrade to their latest version by the end of the year. The catch is they no longer support integration with Remedy. I like to have back up/company when something stops working. So I was wondering if either BMC has a chat integration product or any other vendors that support the Remedy integration. Thanks Mark Mark Brittain Remedy Developer NaviSite mbritt...@navisite.commailto:mbritt...@navisite.com (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.comhttp://www.NaviSite.com Today. This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
Re: Chat with Remedy
So does Bomgar, I believe. Joanne Mansur Client Systems Analyst Northeastern University (617) 373-3295 (office) (617) 373-4354 (fax) j.man...@neu.edu From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Shellman, David Sent: Wednesday, November 18, 2009 11:19 AM To: arslist@ARSLIST.ORG Subject: Re: [ARSLIST] Chat with Remedy ** Mark, AT WWRUG09, my eService and Conversive had chat products that integrated within the AR System. Dave From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Brittain, Mark Sent: Wednesday, November 18, 2009 11:13 AM To: arslist@ARSLIST.ORG Subject: Chat with Remedy ** Hi All, Currently we have Citrix GoToAssist integrated with ARS 6.3, patch 20. Citrix has just informed us that we have to upgrade to their latest version by the end of the year. The catch is they no longer support integration with Remedy. I like to have back up/company when something stops working. So I was wondering if either BMC has a chat integration product or any other vendors that support the Remedy integration. Thanks Mark Mark Brittain Remedy Developer NaviSite mbritt...@navisite.commailto:mbritt...@navisite.com (315) 453-2912 x5418 (Phone) (315) 317.2897 (Cell) Reduce Cost of IT with Managed Hosting and Application Services from NaviSite. Visit www.NaviSite.comhttp://www.NaviSite.com Today. This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are
