Re: Regarding installation of BMC Remedy Developer Studio
Perhaps the client thinks that you can accomplish what is needed without the Developer Studio? Since you don't seem to know what the Developer Studio is, nor encountered a need for a Support ID before, you certainly shouldn't be using it on an ITSM System. Nor should your client have hired you to do so. Could explain why they will not give you access to the tool or their Support ID. I certainly hope no one on the list helps you obtain a copy. Having read what I just wrote I realized it is the harshest I have been in 20 years about this sort of thing, but, after rereading the previous two posts, it still seems correct and appropriate. Daniel -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: November 19, 2012 2:15 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio Hi, Thanks for providing your assistance. I have fewer more doubts. For my project, requirement is to work on ITSM 7.6. Client will provide access to everything, except BMC Developer studio tool. So this tool we need to get on our own. So is it possible to just get Developer Studio tool? Also while downloading this tool, Support ID is being asked, which is also not shared by client? In keeping above constraints in mind, can you please suggest me now how to get BMC Remedy Developer Studio tool? Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Remedy Developer Studio is not a product sold separately from AR System. You cannot purchase just Developer Studio. Developer Studio is a component that comes as part of a BMC Remedy AR System purchase. It does not come with a Remedy Application license. Not exactly sure what was meant by that, but no BMC Remedy application licenses or BMC Remedy application user licenses come with BMC Remedy AR System. -David J. Easter Manager of Product Management, AR System BSM Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, November 19, 2012 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
It was more sarcasm than anything. You can't get or shouldn't get Developer Studio unless you already own Remedy and or have a support ID or have purchased the application or your client or company has given you access. I should have turned on the Sarcasm modifier! -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Monday, November 19, 2012 11:05 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio Remedy Developer Studio is not a product sold separately from AR System. You cannot purchase just Developer Studio. Developer Studio is a component that comes as part of a BMC Remedy AR System purchase. It does not come with a Remedy Application license. Not exactly sure what was meant by that, but no BMC Remedy application licenses or BMC Remedy application user licenses come with BMC Remedy AR System. -David J. Easter Manager of Product Management, AR System BSM Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Monday, November 19, 2012 8:23 AM To: arslist@ARSLIST.ORG Subject: Re: Regarding installation of BMC Remedy Developer Studio [Sarcasm|ON] I think the BMC Remedy Developer Studio tool costs about $20K minimum. It come with a Remedy Application license and a Support ID. Check with your BMC Salesman Executive Representative, He/she can assist you. [Sarcasm|OFF] -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Neha Khandelwal Sent: Monday, November 19, 2012 12:33 AM To: arslist@ARSLIST.ORG Subject: Regarding installation of BMC Remedy Developer Studio Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Hi Neha, You have to go to the BMC Product Download site for downloading the BMC Remedy AR System suite. Before Installing the ARServer you need to install jdk 1.6 or above followed by Any database server (MS SQL Server,Oracle,DB2,Sybase) then arserver,the suite includes arsystem server along with all the components that comes with the package and Developer studio is on of the component. There are 3 Default license comes with the installation suite. the default user is Demo with no passowrd. You can give password during intallation. And to be able to buy license it cost you in lacks,hence you need your sales team to contact BMC for license. Regards, Sanjay On Mon, Nov 19, 2012 at 12:03 PM, Neha Khandelwal jbpn...@gmail.com wrote: Hi, I am new to BMC Remedy Developer Studio tool. Can someone please assist me as to how to get BMC Remedy Developer Studio tool? What are the prerequisite to install and configure BMC Remedy developer Studio tool? What are the license requirementa nd its cost? Thanks in advance... Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: Regarding installation of BMC Remedy Developer Studio
Hi, Thanks for providing your assistance. I have fewer more doubts. For my project, requirement is to work on ITSM 7.6. Client will provide access to everything, except BMC Developer studio tool. So this tool we need to get on our own. So is it possible to just get Developer Studio tool? Also while downloading this tool, Support ID is being asked, which is also not shared by client? In keeping above constraints in mind, can you please suggest me now how to get BMC Remedy Developer Studio tool? Regards Neha ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
