Re: Srm AIF form

[Ingrey, Rosemary]

Have you set the field properties appropriately?

Eg, Visible, appropriate permissions applied? If it’s on a panel, is the panel 
expanded/visible?

Rosemary Ingrey | Remedy Technical Lead - ITSM Development | Ph: +61 (0) 466 
015 419 |• 
rosemary.ing...@westpac.com.au<mailto:rosemary.ing...@btfinancialgroup.com>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Rajat Sharma
Sent: Friday, 29 September 2017 8:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Srm AIF form

**
Yes, I  did

On Sep 29, 2017 2:04 PM, "Chris Jones" 
<chris.jo...@arameasoftware.com<mailto:chris.jo...@arameasoftware.com>> wrote:
**
Hi Rajat,

have you re-sync'd your mid-tier cache via the Mid-tier configuration tool?

Regards,

Chris


On Fri, Sep 29, 2017 at 6:13 AM, Rajat Sharma 
<rajatcome...@gmail.com<mailto:rajatcome...@gmail.com>> wrote:
**
Hi Team,

I am trying to add/modify existing fields in already created AIF. I am able to 
see the changes in dev studio but unable to see the changes in the SRM form in 
Mid tier. I also tried changing the backend mapping in the SRD questions and 
mapping sections but no help.

Can you experts please let me know the exact steps to modify the existing 
backend mapping of SRD or any suggestions in this regards.

Thanks,
Rajat
_ARSlist: "Where the Answers Are" and have been for 20 years_



--

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Re: Srm AIF form

[Rajat Sharma]

Yes, I  did

On Sep 29, 2017 2:04 PM, "Chris Jones" 
wrote:

> **
> Hi Rajat,
>
> have you re-sync'd your mid-tier cache via the Mid-tier configuration tool?
>
> Regards,
>
> Chris
>
>
> On Fri, Sep 29, 2017 at 6:13 AM, Rajat Sharma 
> wrote:
>
>> **
>> Hi Team,
>>
>> I am trying to add/modify existing fields in already created AIF. I am
>> able to see the changes in dev studio but unable to see the changes in the
>> SRM form in Mid tier. I also tried changing the backend mapping in the SRD
>> questions and mapping sections but no help.
>>
>> Can you experts please let me know the exact steps to modify the existing
>> backend mapping of SRD or any suggestions in this regards.
>>
>> Thanks,
>> Rajat
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> --
>
> *Chris Jones, *Director
>
> Email: chris.jo...@arameasoftware.com
>
> Cell: +44 (0)7756 919 818
>
> UK: +44 203-514-3079 US: +1 321-710-7201
>
> Aramea Ltd, 3rd Floor, 207 Regent Street, London W1B 3HH, United Kingdom
> 
>
> Company Registration Number: 08503253 VAT Number: GB171863492
>
> www.arameasoftware.com
> _ARSlist: "Where the Answers Are" and have been for 20 years_

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Re: Srm AIF form

[Chris Jones]

Hi Rajat,

have you re-sync'd your mid-tier cache via the Mid-tier configuration tool?

Regards,

Chris


On Fri, Sep 29, 2017 at 6:13 AM, Rajat Sharma 
wrote:

> **
> Hi Team,
>
> I am trying to add/modify existing fields in already created AIF. I am
> able to see the changes in dev studio but unable to see the changes in the
> SRM form in Mid tier. I also tried changing the backend mapping in the SRD
> questions and mapping sections but no help.
>
> Can you experts please let me know the exact steps to modify the existing
> backend mapping of SRD or any suggestions in this regards.
>
> Thanks,
> Rajat
> _ARSlist: "Where the Answers Are" and have been for 20 years_




-- 

*Chris Jones, *Director

Email: chris.jo...@arameasoftware.com

Cell: +44 (0)7756 919 818

UK: +44 203-514-3079 US: +1 321-710-7201

Aramea Ltd, 3rd Floor, 207 Regent Street, London W1B 3HH, United Kingdom

Company Registration Number: 08503253 VAT Number: GB171863492

www.arameasoftware.com

___
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