Re: [Arsperl-users] Problem compiling ARS.o under Solaris 10

2010-08-10 Thread Chad Hensley
Which version of the API are you using? Chad Hensley --- On Tue, 8/10/10, Ervin, Steven wrote: > From: Ervin, Steven > Subject: Re: [Arsperl-users] Problem compiling ARS.o under Solaris 10 > To: "ARSperl User Discussion" > Date: Tuesday, August 10, 2010, 8:47 PM >

Re: [Arsperl-users] Problem compiling ARS.o under Solaris 10

2010-08-10 Thread Ervin, Steven
he same code on Solaris 10. Commenting out $ENV{PERL_BADFREE} resolves the issue. Thanks for your assistance. Steve -Original Message- From: Thilo Stapff [mailto:thilo.sta...@apprologic.de] Sent: Tuesday, August 10, 2010 1:18 PM To: ARSperl User Discussion Subject: Re: [Arsperl-users] Pr

Re: [Arsperl-users] Problem compiling ARS.o under Solaris 10

2010-08-10 Thread Thilo Stapff
My first guess would be that your perl interpreter was compiled with a different compiler (or a different version of gcc). Run "perl -V" to check that. You might also google for perl siginfo.h "parse error before" ctid_t which produces a lot of results. Interestingly, one of the topmost r

[Arsperl-users] Problem compiling ARS.o under Solaris 10

2010-08-10 Thread Ervin, Steven
I'm having issues compiling ARSperl-1.91 under Solaris 10. The problem does not occur under Solaris 9. Installing the Solaris 9 version on Solaris 10 causes ARSperl to hang upon program exit. Thanks in advance. [11:28][repo...@txslfdwpd2:/tmp/ARSperl-1.91]$ /export/home/reports/tools/bin/

[Arsperl-users] Problem

2010-02-12 Thread German Valenzuela
Hi I have an application which query CTM:People Permission Groups for the groups of a user and the result is different from web interface the problem is after I update the permission groups, include a new group, in the web interface I run my application again and it return only the group that I in

Re: [Arsperl-users] Problem installing ARSPerl on Linux

2008-10-29 Thread Joseph Kubasek
Thanks. The edit option seemed to work. Joe On Tue, Oct 28, 2008 at 5:16 PM, Thilo Stapff <[EMAIL PROTECTED]> wrote: > I think I've seen this problem too when I tried to run ARSperl with Perl > 5.10. It is probably fixed in the latest developer version, which can be > downloaded from Sourceforge

Re: [Arsperl-users] Problem installing ARSPerl on Linux

2008-10-28 Thread Thilo Stapff
I think I've seen this problem too when I tried to run ARSperl with Perl 5.10. It is probably fixed in the latest developer version, which can be downloaded from Sourceforge via CVS. How to do this, see http://sourceforge.net/cvs/?group_id=116013 Another possibility would be to make some rather

[Arsperl-users] Problem installing ARSPerl on Linux

2008-10-28 Thread Joseph Kubasek
Hello all, We are moving from Solaris to Redhat Linux 5 (32 bit) and I am having trouble getting ARSPerl to work on the new host. The process of building ARSPerl to a private directory does not produce any errors, but when I try to run a simple script, I get a Perl error referencing ARSnparm.pm.

Re: [Arsperl-users] Problem with attachments via web

2008-09-24 Thread LJ Longwing
h to tell you how to add the attachment into Remedy, in this case the documents are a bit sparse... _ From: Steve McDonald [mailto:[EMAIL PROTECTED] Sent: Wednesday, September 24, 2008 4:12 PM To: ARSperl User Discussion Subject: [Arsperl-users] Problem with attachments via web Hello All,

[Arsperl-users] Problem with attachments via web

2008-09-24 Thread Steve McDonald
Hello All, I have a web page where I accept attachments for submission into Remedy. As of right now the ticket gets submitted and the attachment filename comes through but I'm getting zero length attachments. Here's the code, anyone got a thought or suggestion? if(($name && $email && $phon

[Arsperl-users] Problem while installing ARSPerl onsolaris 10

2008-06-10 Thread Rani, Ragini
Hi, We are getting following error while installing ARSPerl module on Solaris 10. Will you please help us to understand the issue and to resolve it.

Re: [Arsperl-users] Problem compiling ARSperl 1.90 on linux RHEL5 with ARS 7.0

2008-05-02 Thread Geoffrey Endresen
I had already downloaded the APIs from arswiki and I changed the Makefile.PL Yea! The warnings came up but it did compile this time. Thanks, -Geoff On Fri, May 2, 2008 at 1:49 AM, Thilo Stapff <[EMAIL PROTECTED]> wrote: > There's an error in line 114 of Makefile.PL: > > $ARS_LIBS .= " -lpthre

Re: [Arsperl-users] Problem compiling ARSperl 1.90 on linux RHEL5 with ARS 7.0

2008-05-02 Thread Thilo Stapff
There's an error in line 114 of Makefile.PL: $ARS_LIBS .= " -lpthread -licuuc -licui18n"; which should be changed to $ARS_LIBS .= " -lpthread -licuucbmc -licui18nbmc"; Additionally, as Jeff already wrote, the unicode libraries might be missing on your system. Regards, Thilo Stapff G

Re: [Arsperl-users] Problem compiling ARSperl 1.90 on linux RHEL5 with ARS 7.0

2008-05-01 Thread jeff murphy
On May 1, 2008, at 6:34 PM, Geoffrey Endresen wrote: I've seen some recommendations, but for solving this issue. Any help would be appreciated. /usr/bin/ld: cannot find -licuuc collect2: ld returned 1 exit status make: *** [blib/arch/auto/ARS/ARS.so] Error 1 ignore the warnings. go

[Arsperl-users] Problem compiling ARSperl 1.90 on linux RHEL5 with ARS 7.0

2008-05-01 Thread Geoffrey Endresen
I've seen some recommendations, but for solving this issue. Any help would be appreciated. ---| remedy-dev-4715: ~/ARSperl-1.90 |- % perl Makefile.PL Building against perl 5.008008 Generating support.h file.. Processing AR_STRUCT_ITEM codes.. Processing AR_SERVER_S

Re: [Arsperl-users] Problem from web or cron

2007-10-20 Thread Brad O'Hara
ent > Comcast Cable Corporation > 720.268.8591 > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Thilo Stapff > Sent: Thursday, October 18, 2007 2:36 AM > To: Brad O'Hara; ARSperl User Discussion > Subject: Re: [Arsperl

Re: [Arsperl-users] Problem from web or cron

2007-10-18 Thread Vaughan, Mark
PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Thilo Stapff Sent: Thursday, October 18, 2007 2:36 AM To: Brad O'Hara; ARSperl User Discussion Subject: Re: [Arsperl-users] Problem from web or cron You might try the following: Assuming that '80101' is a date or date/time field, speci

[Arsperl-users] Problem from web or cron

2007-10-18 Thread Brad O'Hara
All, Not sure what I am doing wrong! I have the following code that retrieves entries when run from the command line, but not from a crontab entry. my $c = ars_Login(&CCACHE::SERVER, &CCACHE::USERNAME, &CCACHE::PASSWORD); my $query= qq/('86010' = "Problem" OR '86010' = "Informat

Re: [Arsperl-users] Problem from web or cron

2007-10-18 Thread Thilo Stapff
You might try the following: Assuming that '80101' is a date or date/time field, specify the date in the qualifier string as an integer (epoch time for date/time fields, see recent arsperl-users thread about date conversion for date fields). Furthermore, it looks like '86010' might be a

Re: [Arsperl-users] Problem with 7.x enum list with gaps

2007-08-27 Thread Michiel Beijen
Ah! I see. That is a bit confusing, but yes, it works... Thanks! -- Michiel On 8/27/07, Thilo Stapff <[EMAIL PROTECTED]> wrote: > For the 'Enum With Gaps' field, you have to use > >$field->{limit}{enumLimits}{customList} > > instead of > >$field->{limit}{enumLimits}{regularList} > > > >

Re: [Arsperl-users] Problem with 7.x enum list with gaps

2007-08-27 Thread Thilo Stapff
For the 'Enum With Gaps' field, you have to use $field->{limit}{enumLimits}{customList} instead of $field->{limit}{enumLimits}{regularList} Regards, Thilo Michiel Beijen wrote: > Excuse me, here is my message one more time. sf.net keeps sending > messages to me that they've blocked an

[Arsperl-users] Problem with 7.x enum list with gaps (was: Re: Errors opening a form)

2007-08-26 Thread Michiel Beijen
Excuse me, here is my message one more time. sf.net keeps sending messages to me that they've blocked and removed .zip and .pl attachments. I guess I also ran into a problem with the 7.x Enum field when it contains gaps and I have attached a .def file and a perl script to explain it. The list of e

[Arsperl-users] Problem with 7.x enum list with gaps (was: Re: Errors opening a form)

2007-08-25 Thread Michiel Beijen
-- Forwarded message -- From: Michiel Beijen <[EMAIL PROTECTED]> Date: Aug 25, 2007 2:34 PM Subject: Problem with 7.x enum list with gaps (was: Re: [Arsperl-users] Errors opening a form) To: ARSperl User Discussion I guess I also ran into a problem with the 7.x Enum field when it

Re: [Arsperl-users] Problem with ars_setEntry

2007-02-12 Thread Thilo Stapff
The easiest way to relate field ids to names is probably to look them up in the admin tool. Alternatively, ars_GetFieldTable returns a hash with field names as keys and IDs as values: my %fieldTable = ars_GetFieldTable( $ctrl, $form ); foreach my $field ( keys %fieldTable ){ print "$fiel

Re: [Arsperl-users] Problem with ars_setEntry

2007-02-12 Thread Christopher Rogall
Thilo ok, I get the field IDs with ars_GetFieldTable, but wich field ID is the right one. The Field is a drop down list, but I must also enable a radio button and I must write a text to a textbox. Thanks for your help Chris > You have to use the field ID of "T_Status". > Moreover, T_Status is

Re: [Arsperl-users] Problem with ars_setEntry

2007-02-12 Thread Thilo Stapff
You have to use the field ID of "T_Status". Moreover, T_Status is probably a selection field (radio button or dropdown list), and you have to use the numerical value of "work in progress", e.g. ars_SetEntry($c, $schema, $entry, 0, 536870915, 2 ) Regards, Thilo Stapff Christopher Rogall schri

[Arsperl-users] Problem with ars_setEntry

2007-02-12 Thread Christopher Rogall
Hi Running Perl 5.8.8, Remedy 6.3 API, ARSPerl 1.84. I can“t change fields. For example: I open a ticket and read all information. The Status is "assigned" and I will change it to "Work in progress". How can I do this? ars_SetEntry($c, $schema, $entry, 0, "T_Status", "work in progress")|| die