Re: [Arsperl-users] FieldID ?

2008-09-03 Thread Richard Hellier
Paul, One thing to beware is that the keys of the hash GFT returns (%f in your example) are the *internal* names of the fields and may not match the names shown in the GUI (e.g. sometimes you might have a field shown as "Ticket Number" externally and "Ticket #" internally). SO -- I suggest you

Re: [Arsperl-users] Compiling ARSPerl-1.91 on RHEL 64bit

2008-09-03 Thread Axton
Simply install another instance of perl, a 32-bit version, in another location, then use that perl for all your arsperl stuff. You can download the perl sources from perl.org. You may also want to check whether a 32-bit version of perl is already on your server. The key things are these: - comp

Re: [Arsperl-users] ARSPerl-1.74 for Remedy 6.3 on Solaris 10

2008-09-03 Thread Axton
Why are you linking to the 64-bit perl libs? "-I/usr/perl5/5.8.4/lib/sun4-solaris-64int/CORE" Try compiling and linking using a 32-bit perl interpreter. If you look in /usr/perl5/, chances are there are 32-bit and 64-bit perl interpreters available. You can check the flavor by passing the -v op

Re: [Arsperl-users] Arsperl-users Digest, Vol 29, Issue 3

2008-09-03 Thread jeff murphy
On Sep 3, 2008, at 11:26 AM, Mahan, Janet L [EQ] wrote: Jeff, was there supposed to be a link to this? You can use/modify example/DumpUsers.pl .. (original question for perl script to get current users from Remedy) Thanks, janet Download the source distribution from SourceForge. Unp

Re: [Arsperl-users] Arsperl-users Digest, Vol 29, Issue 3

2008-09-03 Thread Mahan, Janet L [EQ]
Jeff, was there supposed to be a link to this? You can use/modify example/DumpUsers.pl .. (original question for perl script to get current users from Remedy) Thanks, janet -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tues

[Arsperl-users] Make test errors for ARSperl-1.91 on Solaris 10

2008-09-03 Thread Andrews, Anthony
I am trying to install ARSperl-1.91 on to a Sun Sparc box running Solaris 10 and perl 5.8.4. The output of the makefile.pl, make and make test are attached as well as the perl-V output. The settings from the Makefile.PL that I am using are: $ARSAPI = "/opt/remedy/api" $ARSVERSION = 7.1 $ENCRYPT

Re: [Arsperl-users] Make test errors for ARSperl-1.91 on Solaris 10

2008-09-03 Thread Axton
Can't load '/tmp/ARSperl-1.91/blib/arch/auto/ARS/ARS.so' for module ARS: ld.so.1: perl: fatal: libicudatabmc.so.32: open failed: No such file or directory at /usr/perl5/5.8.4/lib/sun4-solaris-64int/DynaLoader.pm line 230. The test can not link to libicudatabmc.so.32. Make sure libicudatabmc.so.32

Re: [Arsperl-users] Make test errors for ARSperl-1.91 on Solaris 10

2008-09-03 Thread Andrews, Anthony
I took the first bit of your advice and did a search for that file to add it's location to the LD_LIBRARY_PATH. # find / -name libicudatabmc.so /opt/remedy/api/lib/libicudatabmc.so /tmp/lib/libicudatabmc.so # export LD_LIBRARY_PATH=/usr/openwin/lib:/opt/remedy/api/lib # echo $LD_LIBRARY_PATH

Re: [Arsperl-users] Make test errors for ARSperl-1.91 on Solaris 10

2008-09-03 Thread Axton
What version/patch of the api is located in /opt/remedy/api? Axton Grams On Wed, Sep 3, 2008 at 2:49 PM, Andrews, Anthony < [EMAIL PROTECTED]> wrote: > I took the first bit of your advice and did a search for that file to add > it's location to the LD_LIBRARY_PATH. > > # find / -name libicudata