Re: [asterisk-users] 20min waiting time

2007-08-16 Thread Steve Davies
On 8/15/07, OCOSA ListAcct [EMAIL PROTECTED] wrote: Did not work either...Thank you! Otis Michiel van Baak wrote: On 15:02, Sun 12 Aug 07, OCOSA ListAcct wrote: exten=5,2,Dial(SIP/supportSIP/support2,2,tr) Make this line read: exten=5,2,Dial(SIP/supportSIP/support2,,tr)

Re: [asterisk-users] 20min waiting time

2007-08-15 Thread OCOSA ListAcct
Did not work either...Thank you! Otis Michiel van Baak wrote: On 15:02, Sun 12 Aug 07, OCOSA ListAcct wrote: exten=5,2,Dial(SIP/supportSIP/support2,2,tr) Make this line read: exten=5,2,Dial(SIP/supportSIP/support2,,tr) That should do the trick

Re: [asterisk-users] 20min waiting time

2007-08-14 Thread Michiel van Baak
On 15:02, Sun 12 Aug 07, OCOSA ListAcct wrote: exten=5,2,Dial(SIP/supportSIP/support2,2,tr) Make this line read: exten=5,2,Dial(SIP/supportSIP/support2,,tr) That should do the trick -- Michiel van Baak [EMAIL PROTECTED] http://michiel.vanbaak.eu GnuPG key:

Re: [asterisk-users] 20min waiting time

2007-08-13 Thread Steve Totaro
Eric ManxPower Wieling wrote: Steve Totaro wrote: Steve Totaro wrote: Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching

Re: [asterisk-users] 20min waiting time

2007-08-13 Thread Andres
Trevor Peirce wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. I wonder if this is your phone deciding it

[asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. My goal here is to let the phones ring and ring until someone is not busy. I think 2 secs is

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. My goal here is to let the phones ring and ring until someone is not

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. My goal here is to let the phones ring and ring

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve do you have an example that works for you. I am reading the queue literature nowThank you! Otis Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Eric so I should do this exten=5,1,Answer exten=5,2,StartMusicOnHold exten=5,3,Dial(SIP/supportSIP/support2,2,tr) exten=5,4,VoiceMail([EMAIL PROTECTED]) exten=5,5,PlayBack(vm-goodbye) exten=5,6,HangUp() exten=1222,1,VoiceMailMain([EMAIL PROTECTED]) Otis Eric ManxPower Wieling wrote:

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. My goal

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Steve Totaro wrote: Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve do you have an example of this... Otis Steve Totaro wrote: Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Steve Totaro
Yes, but I have to be up very early in the morning and it is getting late. The answer priority will work for you in the meantime. If you want to investigate using real queues, let me know and I will help you set it up. Most of the stuff is on the Wiki but I will give you exact settings that

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Ok thanks. I will finish reading and see if I have any questions I will post and wait until you answer thank you! Otis Steve Totaro wrote: Yes, but I have to be up very early in the morning and it is getting late. The answer priority will work for you in the meantime. If you want to

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Yes. MOST of the time you should not use Answer, but in this specific case it may solve your issue. OCOSA ListAcct wrote: Eric so I should do this exten=5,1,Answer exten=5,2,StartMusicOnHold exten=5,3,Dial(SIP/supportSIP/support2,2,tr) exten=5,4,VoiceMail([EMAIL PROTECTED])

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Eric \ManxPower\ Wieling
Steve Totaro wrote: Steve Totaro wrote: Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread OCOSA ListAcct
Steve / Eric When configuring the queue I tested works fine but one issue. My agent auto logs off after I am done with the call. I tried ignoring that option in agents.conf no luckAlso the below with the Answer line does not work either...still stays on and ring about 1:15 secs then goes

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Stephen Bosch
Eric ManxPower Wieling wrote: Steve Totaro wrote: OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. My goal here is to

Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Trevor Peirce
OCOSA ListAcct wrote: I apologize if this question has already been answered / asked. I was searching on Google and nothing I do will work. All that happens is that the phones ring for 00:01:15 then voicemail kicks in. I wonder if this is your phone deciding it has been ringing for long