On 10/26/06, Lenz [EMAIL PROTECTED] wrote:
When you log in a callback agent, you enter first the agent code, and then
the extension he's sitting at. The context is usually specified in the
dialplan command, but the result is that asterisk knows that agent 103 is
sitting at [EMAIL PROTECTED]
On Thu, 26 Oct 2006 07:37:40 +0200, Rajkumar S
[EMAIL PROTECTED] wrote:
Hi Lenz,
On 10/25/06, Lenz [EMAIL PROTECTED] wrote:
if you use Local channels for agents (or callback agents), you can
easily
do this in the Dial() command after the Local channel is called.
I am using call back
Hi Lenz,
On 10/26/06, Lenz [EMAIL PROTECTED] wrote:
[agents]
exten = _2XX,1,Dial(SIP/${EXTEN})
In this dial command you're free to add whatever option you may like,
including the ones to limit call length.
I hope this helps
That did help. Thanks a lot!!
raj
Hi,
Is it possible to define maximum talk time in a queue? ie any one who
joins a queue should not be able to talk more than say 5 minutes to
the agent.
raj
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Hi Raj,
if you use Local channels for agents (or callback agents), you can easily
do this in the Dial() command after the Local channel is called. Of course
your clients may get a bit angry at being disconnected, it is usually
better to jave each agent stay aware od the call length and
Hi Lenz,
On 10/25/06, Lenz [EMAIL PROTECTED] wrote:
if you use Local channels for agents (or callback agents), you can easily
do this in the Dial() command after the Local channel is called.
I am using call back agents. Pardon me if this is obvious, but the
dial is performed by the queue app,
