Re: [asterisk-users] Newbie Queue: Code your own queuefor AgentCallBackLogin

2008-08-25 Thread Lee, John (Sydney)
There's actually a document included with the source code which will take you through setting up an agent callback system. You can find it in 'doc/queues-with-callback-members.txt'. The 'AgentCallBackLogin' application has some issues, and since you can do the same thing with your

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-08-20 Thread Lee, John (Sydney)
I am really grateful to all the experts on the mailing list who gave me some very good advice on this problem which I experienced in China. I think we have fixed the problem and the card is no longer reporting any problems. We are able to dial out successfully and we will continue to test. Here

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-08-20 Thread Luis Morales
Excelent!! but may be better if you send to the list the zaptel.conf and zapata.conf Regards, Luis Morales On Thu, Aug 21, 2008 at 10:19 PM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: I am really grateful to all the experts on the mailing list who gave me some very good advice on this

[asterisk-users] Newbie: Queue and CDR Reporter and Analyser

2008-08-13 Thread Lee, John (Sydney)
I am trying to look for a software (open source or proprietory) that could do reporting on both queue and CDR in Asterisk 1.4.* Could someone give me some suggestions? ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon

Re: [asterisk-users] Newbie: Queue and CDR Reporter and Analyser

2008-08-13 Thread Faraz Khan
queuemetrics Lee, John (Sydney) wrote: I am trying to look for a software (open source or proprietory) that could do reporting on both queue and CDR in Asterisk 1.4.* Could someone give me some suggestions?

Re: [asterisk-users] Newbie: Queue and CDR Reporter and Analyser

2008-08-13 Thread Mark Hamilton
: Re: [asterisk-users] Newbie: Queue and CDR Reporter and Analyser queuemetrics Lee, John (Sydney) wrote: I am trying to look for a software (open source or proprietory) that could do reporting on both queue and CDR in Asterisk 1.4.* Could someone give me some suggestions

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-08-01 Thread Walter Stanish
On 7/31/08, Jay R. Ashworth [EMAIL PROTECTED] wrote: On Thu, Jul 31, 2008 at 05:36:14PM +1000, Lee, John (Sydney) wrote: Yes, I tried all sorts of cables and ended up getting the local contact to complain to NETCOM. An engineer came and swapped the Fast Ethernet to E1 converter. Hmmm.

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Lee, John (Sydney)
if after you tried both straight through crossover cables and it still give you RED alarm. just tell them you can't get any clocking signal. they'll probably send someone on site and test the line. Yes, I tried all sorts of cables and ended up getting the local contact to complain to NETCOM.

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Uros Djokic
On Thu, Jul 31, 2008 at 12:31 PM, Uros Djokic [EMAIL PROTECTED] wrote: Hi, Ensure that in file indications.conf you have [general] contry=cn ; not usa ! or if you are in Australia shortcut for Australia Regards, Uros -- Use Free Software http://www.fsf.org/

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Uros Djokic
Hi, Ensure that in file indications.conf you have [general] contry=cn ; not usa ! Regards, Uros -- Use Free Software http://www.fsf.org/ --- Four essential software freedoms: 1) To study source code 2) To copy program 3) To modify source code 4) To

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Watkins, Bradley
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee, John (Sydney) Sent: Thursday, July 31, 2008 3:36 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Lee, John (Sydney)
Sounds like you're making progress. I would try the above span definition without the crc4. That might do the trick. Thanks Brad. I already tried it without crc4 but it makes no difference. ___ -- Bandwidth and Colocation Provided by

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Lee, John (Sydney)
Ensure that in file indications.conf you have [general] country=cn ; not usa ! or if you are in Australia shortcut for Australia Uros, that was a good reminder. However, I don't think it is related to this problem. ___ -- Bandwidth and

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Uros Djokic
Make experiment.Make loopback Rj-45. (wire 1 from pin 1 to pin 4 wire 2 from pin 2 to pin 5). Then put it in card and if card is OK you should see green led.You should also see dozens of ALARMS notices or warnings on asterisk CLI. Also check pinout http://www.goonda.org/archive/docs/pinout.html

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-31 Thread Jay R. Ashworth
On Thu, Jul 31, 2008 at 05:36:14PM +1000, Lee, John (Sydney) wrote: Yes, I tried all sorts of cables and ended up getting the local contact to complain to NETCOM. An engineer came and swapped the Fast Ethernet to E1 converter. Hmmm. Whose side is Fast Ethernet, and whose side is E1? Are you

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-30 Thread Paul Hales
Dan Austin wrote: John wrote: Thanks Steve for your suggestions. In China you will generally get either MFC/R2 or EuroISDN. MFC/R2 is much more common. This is exactly my current problem. NETCOM in Shanghai just told my local contact it is an E1 and that's it. I

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-30 Thread Lee, John (Sydney)
You don't need to install it. Just run kernel/xpp/utils/genzaptelconf directly from the source directory. Thanks Tzafrir. My local contact is away today and so I could not get him to plug the line to port 4. So, it is still in port 1. Here is the output after running genzaptelconf. #

[asterisk-users] Newbie Queue: Code your own queue for AgentCallBackLogin

2008-07-30 Thread Lee, John (Sydney)
I am trying to build a simple queue with several agents using AgentCallBackLogin. From what I read on the Internet and tried briefly, it seems to suggest that I should be coding my own queue system for AgentCallBackLogin using AEL2 instead of using the AgentCallBackLogin command because it is

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-30 Thread Matthew Fredrickson
emist wrote: My best guess from looking at that is that its a driver bug. The last thing that happens before the lockup seems to be an ioctl call to the device. That was a bug that should have been resolved by 1.4.11 (he subsequently updated and it was resolved). Matthew Fredrickson

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-30 Thread Matthew Fredrickson
Lee, John (Sydney) wrote: The test for that is simple: head -n 1 /proc/zaptel/* Let's look at all four spans. Not just the first one. Thanks Tzafrir. # head -n 1 /proc/zaptel/* == /proc/zaptel/1 == Span 1: TE4/0/1 T4XXP (PCI) Card 0 Span 1 (MASTER) HDB3/ RED == /proc/zaptel/2

Re: [asterisk-users] Newbie Queue: Code your own queue for AgentCallBackLogin

2008-07-30 Thread Mik Cheez
There's actually a document included with the source code which will take you through setting up an agent callback system. You can find it in 'doc/queues-with-callback-members.txt'. The 'AgentCallBackLogin' application has some issues, and since you can do the same thing with your dialplan,

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-30 Thread Edwin Lam
Lee, John (Sydney) wrote: i've installed several Asterisk systems in Shanghai Beijing. Thanks Edwin. The remote site is in Shanghai and NETCOM is the telco. Do you know if their E1 line is MFC/R2 or EuroISDN? i'm not sure if they provide MFC/R2. but we always ordered PRI from them. as far

Re: [asterisk-users] Newbie Queue: Code your own queue for AgentCallBackLogin

2008-07-30 Thread Paul Hales
Lee, John (Sydney) wrote: I am trying to build a simple queue with several agents using AgentCallBackLogin. From what I read on the Internet and tried briefly, it seems to suggest that I should be coding my own queue system for AgentCallBackLogin using AEL2 instead of using the

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
I think it can't hurt to try a different release. Let me know how it goes. Thanks Igor. I just upgraded zaptel to 1.4.11. However, I am still seeing red in the alarm in zttool and the LED on port 1 also shows red. --- cat

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
Wow - that's nasty. Almost like a broken card or MB. Ouch. Should you call the supplier of the card and ask them about warranty? PaulH Thanks Paul. The TE412P card is fine and the zaptel error in dmesg is fixed by 1.4.11. However, the red alarms are still there.

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Paul Hales
Wow - that's nasty. Almost like a broken card or MB. Ouch. Should you call the supplier of the card and ask them about warranty? PaulH Lee, John (Sydney) wrote: This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has been installed and so I plug it into

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread benoit plessis
On Tue, Jul 29, 2008 at 01:48:26PM +1000, Lee, John (Sydney) wrote: On the box, first of all, I just installed Zaptel 1.4.10.1. [..] BUG: soft lockup - CPU#2 stuck for 16s! [ztcfg:4681] Hi, just for (all of) you to know this is a known bug of zaptel 1.4.11, the

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
Hi, just for (all of) you to know this is a known bug of zaptel 1.4.11, the firmware upload procedure is taking some time, operating like a freeze during the process, so this message appears. But this isn't a real problem, as it doesn't have any consequences appart from the message.

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Tzafrir Cohen
On Tue, Jul 29, 2008 at 12:04:43AM -0500, Tilghman Lesher wrote: On Monday 28 July 2008 22:48:26 Lee, John (Sydney) wrote: This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has been installed and so I plug it into port 1 of a TE412P. Are you sure

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
The test for that is simple: head -n 1 /proc/zaptel/* Let's look at all four spans. Not just the first one. Thanks Tzafrir. # head -n 1 /proc/zaptel/* == /proc/zaptel/1 == Span 1: TE4/0/1 T4XXP (PCI) Card 0 Span 1 (MASTER) HDB3/ RED == /proc/zaptel/2 == Span 2: TE4/0/2 T4XXP (PCI) Card

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Tzafrir Cohen
On Tue, Jul 29, 2008 at 05:55:05PM +1000, Lee, John (Sydney) wrote: The test for that is simple: head -n 1 /proc/zaptel/* Let's look at all four spans. Not just the first one. Thanks Tzafrir. # head -n 1 /proc/zaptel/* == /proc/zaptel/1 == Span 1: TE4/0/1 T4XXP (PCI) Card 0

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Walter Stanish
Hi John, Good to see a fellow Sydney-sider setting up Asterisk in China! Which city are you in? Our setup is in Kunming, Yunnan province. I've managed to get a working setup through China Netcom with a two-port Sangoma card. I'd email you all the settings / versions I'm using right now but

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
I tried the suggestion on http://www.voip-info.org/wiki/view/Asterisk+MFC+R2 http://www.voip-info.org/wiki/view/Asterisk+MFC+R2 but the red alarm is still on. An output of 'head -n 1 /proc/zaptel/*' after the fact might help us help you. Did you re-run ztcfg after editing zaptel.conf ?

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Tzafrir Cohen
On Tue, Jul 29, 2008 at 10:31:43PM +1000, Lee, John (Sydney) wrote: I tried the suggestion on http://www.voip-info.org/wiki/view/Asterisk+MFC+R2 http://www.voip-info.org/wiki/view/Asterisk+MFC+R2 but the red alarm is still on. An output of 'head -n 1 /proc/zaptel/*' after the fact

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Steve Underwood
Hi John, In China you will generally get either MFC/R2 or EuroISDN. MFC/R2 is much more common. The only oddity with EuroISDN is that it often provided without CRC4. That doesn't make a lot of sense, but there it is. MFC/R2 seems to be universally provided without CRC4 in China. You said you

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Christopher Hoff
PROTECTED] On Behalf Of Steve Underwood Sent: Tuesday, July 29, 2008 8:40 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1 Hi John, In China you will generally get either MFC/R2 or EuroISDN. MFC/R2 is much more

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Jay R. Ashworth
On Tue, Jul 29, 2008 at 01:56:23PM +0300, Tzafrir Cohen wrote: An output of 'head -n 1 /proc/zaptel/*' after the fact might help us help you. Did you re-run ztcfg after editing zaptel.conf ? On a sidebar, let me suggest head -1q; it's neater. Cheers, -- jra -- Jay R. Ashworth

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Rupert Utteridge - Digital Techniques (Austalia) Limited
China for E1 as has been mentioned is a strange place. China is broken up into two parts basically south of Shanghai and north of Shanghai. It is all operated by China Telecom and CNC, but the technical aspects of the two parts are not necessarily the same. For technical assistance in China we

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Edwin Lam
Lee, John (Sydney) wrote: This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has been installed and so I plug it into port 1 of a TE412P. i've installed several Asterisk systems in Shanghai Beijing. On the box, first of all, I just installed Zaptel

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
An output of 'head -n 1 /proc/zaptel/*' after the fact might help us help you. Did you re-run ztcfg after editing zaptel.conf ? On a sidebar, let me suggest head -1q; it's neater. Thanks Jay for your neater suggestion! # head -n1 /proc/zaptel/* == /proc/zaptel/1 == Span 1: TE4/0/1 T4XXP

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
Thanks Steve for your suggestions. In China you will generally get either MFC/R2 or EuroISDN. MFC/R2 is much more common. This is exactly my current problem. NETCOM in Shanghai just told my local contact it is an E1 and that's it. I have no idea whether it is MFC/R2 or EuroISDN and so there

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
If you're interested, our working circuit in Chengdu with a China Telecom PRI is configured as: /etc/zaptel.conf: span=1,0,0,ccs,hdb3 bchan=1-15,17-31 dchan=16 loadzone = cn defaultzone=cn /etc/asterisk/zapata.conf (just including the pertinent lines): switchtype=euroisdn

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
i've installed several Asterisk systems in Shanghai Beijing. Thanks Edwin. The remote site is in Shanghai and NETCOM is the telco. Do you know if their E1 line is MFC/R2 or EuroISDN? red alarm usually means there's no clocking signal. check all your cables (crossover vs straight through)

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
Yes, to try port 4 again. Thanks Tzafrir. Why do I have to plug it into port 4? Backup the existing zaptel.conf and run genzaptelconf (no need to unload / reload any modules). What is the output of 'head -n 1 /proc/zaptel/*' after that? I could not find genzaptelconf probably because I

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Tzafrir Cohen
On Wed, Jul 30, 2008 at 01:38:11PM +1000, Lee, John (Sydney) wrote: Yes, to try port 4 again. Thanks Tzafrir. Why do I have to plug it into port 4? Backup the existing zaptel.conf and run genzaptelconf (no need to unload / reload any modules). What is the output of 'head -n 1

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Lee, John (Sydney)
You don't need to install it. Just run kernel/xpp/utils/genzaptelconf directly from the source directory. Yes mate - I was just 1 sec away from reinstalling zaptel. Why do I have to plug it into port 4? Do I have to plug the line into port 4 instead of port 1?

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-29 Thread Dan Austin
John wrote: Thanks Steve for your suggestions. In China you will generally get either MFC/R2 or EuroISDN. MFC/R2 is much more common. This is exactly my current problem. NETCOM in Shanghai just told my local contact it is an E1 and that's it. I have no idea whether it is MFC/R2 or

[asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread Lee, John (Sydney)
This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has been installed and so I plug it into port 1 of a TE412P. On the box, first of all, I just installed Zaptel 1.4.10.1. # service zaptel restart Unloading zaptel hardware drivers:ERROR: Module zaptel is in

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread emist
My best guess from looking at that is that its a driver bug. The last thing that happens before the lockup seems to be an ioctl call to the device. Hope it helps, Igor H. Lee, John (Sydney) wrote: This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread Lee, John (Sydney)
My best guess from looking at that is that its a driver bug. The last thing that happens before the lockup seems to be an ioctl call to the device. Hope it helps, Igor H. Thanks Igor. Does it mean that I should install a later release of zaptel?

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread Tilghman Lesher
On Monday 28 July 2008 22:48:26 Lee, John (Sydney) wrote: This time, I am trying to remotely install Asterisk in China. I was told that an E1 line has been installed and so I plug it into port 1 of a TE412P. Are you sure that they're plugged into port 1 and not port 4? It is a rather common

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread Lee, John (Sydney)
Are you sure that they're plugged into port 1 and not port 4? It is a rather common mistake to believe that the port numbers start at the bottom of the card and not at the top. Thanks Tilghman. I checked with the guys in the remote office and he is certain that he has plugged the E1 line

Re: [asterisk-users] Newbie in China: Red alaram in Zaptel for E1

2008-07-28 Thread emist
I think it can't hurt to try a different release. Let me know how it goes. Regards, Igor H. Lee, John (Sydney) wrote: My best guess from looking at that is that its a driver bug. The last thing that happens before the lockup seems to be an ioctl call to the device. Hope it helps, Igor H.

Re: [asterisk-users] Newbie Dialplan: Best Practice in usingContext - Do not use Default??

2008-07-13 Thread Paul Hales
You should probably avoid giving incoming access to outgoing.. PaulH Lee, John (Sydney) wrote: With an ISDN10/20/30/etc, I would just put all the lines into an 'incoming' context - and make sure that incoming context doesn't have any includes (unless you really need them...) Can

Re: [asterisk-users] Newbie Dialplan: Best Practice in usingContext - Do not use Default??

2008-07-13 Thread Lee, John (Sydney)
You should probably avoid giving incoming access to outgoing.. Thanks Paul. [incoming] ... include = internal include = outgoing The thing is if I don't have this include = outgoing in [incoming], I will not be able to dial out at all. Any thoughts?

Re: [asterisk-users] Newbie Dialplan: Best Practice in usingContext - Do not use Default??

2008-07-13 Thread Paul Hales
You should probably look at having another context - maybe even 'sip-phones' for your sip phones. Then include everything you need there. PaulH Lee, John (Sydney) wrote: You should probably avoid giving incoming access to outgoing.. Thanks Paul. [incoming] ... include =

Re: [asterisk-users] Newbie Dialplan: Best Practice in usingContext - Do not use Default??

2008-07-13 Thread Paul Hales
You really want to avoid people making incoming calls being able to make outgoing calls. Especially international ones. PaulH Lee, John (Sydney) wrote: You should probably avoid giving incoming access to outgoing.. Thanks Paul. [incoming] ... include = internal include =

Re: [asterisk-users] Newbie Dialplan: Best Practice in usingContext - Do not use Default??

2008-07-09 Thread Lee, John (Sydney)
With an ISDN10/20/30/etc, I would just put all the lines into an 'incoming' context - and make sure that incoming context doesn't have any includes (unless you really need them...) Can someone please have a look at below to see if this would be the best and secure practice of using context in

Re: [asterisk-users] (Newbie)How to reduce security risks inopening IAX Sip Ports

2008-05-24 Thread Shaun
Dear Tzafrir, Thank you for the kind response. Will do further searching, but my initial findings are that very little is available on the net regarding the actual ports. Its on a public ip hosted at an isp and have full control over machine. There is one other port that needs to be opened to

[asterisk-users] Newbie Polycom: Instant Messaging

2008-05-22 Thread Lee, John (Sydney)
Just want to know if anyone has used instant messaging using Polycom and Asterisk. From Google, I did not really see IM being mentioned at all. It appears no one is interested to implement it in Asterisk. Or I guess people would rather use Jabber or other IM messengers.

Re: [asterisk-users] Newbie Voicemail: Just use one[context]invoicemail.conf?!

2008-05-21 Thread Lee, John (Sydney)
Tilghman, you are spot on! As it turns out, this parameter is not documented at all in http://www.voip-info.org/wiki/index.php?page=Asterisk+config+voicemail.c onf or anywhere on Internet. Also, in that voicemail wiki, there seems to be a lot of parameters that wasn't explained at all. I

[asterisk-users] Newbie Voicemail: Just use one [context] in voicemail.conf?!

2008-05-20 Thread Lee, John (Sydney)
I was thinking about dividing my users into different groups (contexts) in voicemail.conf so that I could use voicemail show users for [context] to manage them easier. However, I found out that I should not do that because if I am using [macro-stdexten] in extensions.conf, I will need to

Re: [asterisk-users] Newbie Voicemail: Just use one [context] in voicemail.conf?!

2008-05-20 Thread Tzafrir Cohen
On Tue, May 20, 2008 at 05:58:45PM +1000, Lee, John (Sydney) wrote: I was thinking about dividing my users into different groups (contexts) in voicemail.conf so that I could use voicemail show users for [context] to manage them easier. However, I found out that I should not do that because

[asterisk-users] (Newbie)How to reduce security risks in opening IAX Sip Ports

2008-05-20 Thread Shaun Wingrin
Please direct me to any usefull links to help secure my asterisk server once these ports are opened. Thanks Shaun ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To UNSUBSCRIBE or update

Re: [asterisk-users] (Newbie)How to reduce security risks in opening IAX Sip Ports

2008-05-20 Thread Tzafrir Cohen
On Tue, May 20, 2008 at 10:41:28AM +0200, Shaun Wingrin wrote: Please direct me to any usefull links to help secure my asterisk server once these ports are opened. http://search.yahoo.com/search?p=secure+asterisk+server http://www.google.com/search?q=secure+asterisk+server Now, do some basic

Re: [asterisk-users] (Newbie)How to reduce security risks in opening IAX Sip Ports

2008-05-20 Thread Raj Jain
One way to make the system more secure would be by not opening these ports statically in Linux iptables. I have not tested this, but Linux iptables have shipped with ip_nat_sip and ip_conntrack_sip modules since kernel version 2.6.18. With these modules, Linux iptables will act as a SIP-aware NAT

Re: [asterisk-users] (Newbie)How to reduce security risks in opening IAX Sip Ports

2008-05-20 Thread Tzafrir Cohen
On Tue, May 20, 2008 at 06:46:49AM -0400, Raj Jain wrote: One way to make the system more secure would be by not opening these ports statically in Linux iptables. I have not tested this, but Linux iptables have shipped with ip_nat_sip and ip_conntrack_sip modules since kernel version 2.6.18.

Re: [asterisk-users] (Newbie)How to reduce security risks in opening IAX Sip Ports

2008-05-20 Thread Raj Jain
On Tue, May 20, 2008 at 7:11 AM, Tzafrir Cohen [EMAIL PROTECTED] wrote: On Tue, May 20, 2008 at 06:46:49AM -0400, Raj Jain wrote: One way to make the system more secure would be by not opening these ports statically in Linux iptables. I have not tested this, but Linux iptables have shipped

Re: [asterisk-users] Newbie Voicemail: Just use one [context] invoicemail.conf?!

2008-05-20 Thread Lee, John (Sydney)
As a result, I just go back to put all users in [default] in voicemail.conf. Am I missing anything? What do those contexts mean in your setup (beside being arbitrary groups)? I just want to group the mailboxes by say department rather than putting them all under [default]. So, I could

Re: [asterisk-users] Newbie Voicemail: Just use one [context] invoicemail.conf?!

2008-05-20 Thread Sherwood McGowan
Lee, John (Sydney) wrote: As a result, I just go back to put all users in [default] in voicemail.conf. Am I missing anything? What do those contexts mean in your setup (beside being arbitrary groups)? I just want to group the mailboxes by say department rather than putting

Re: [asterisk-users] Newbie Voicemail: Just use one [context] invoicemail.conf?!

2008-05-20 Thread Tilghman Lesher
On Tuesday 20 May 2008 07:10:59 Lee, John (Sydney) wrote: As a result, I just go back to put all users in [default] in voicemail.conf. Am I missing anything? What do those contexts mean in your setup (beside being arbitrary groups)? I just want to group the mailboxes by say

Re: [asterisk-users] Newbie Voicemail: Just use one [context] invoicemail.conf?!

2008-05-20 Thread Kevin Smith
Perhaps seeing some of your dial plan (such as the macro, etc) would help not only me, but also others, because maybe I am just not following you. Off the top of my head there are a few things you could do..but again, it depends on how your dialplan is set up and how you access the macro. One

Re: [asterisk-users] Newbie Voicemail: Just use one [context]invoicemail.conf?!

2008-05-20 Thread Lee, John (Sydney)
I haven't been following the conversation, but why don't you use searchcontexts=yes in voicemail.conf? As long as you don't specify a particular context when calling Voicemail, it will look through all contexts until it finds a matching mailbox. Tilghman, you are spot on! As it turns out,

[asterisk-users] (Newbie)Security Risks in opening IAX Sip Ports

2008-05-19 Thread Shaun
Hi All, Please direct me to solve this concern of my server host. Tx Shaun Sent via my BlackBerry from Vodacom - let your email find you! ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-users mailing list To

Re: [asterisk-users] (Newbie)Security Risks in opening IAX Sip Ports

2008-05-19 Thread Steve Totaro
On Mon, May 19, 2008 at 6:59 AM, Shaun [EMAIL PROTECTED] wrote: Hi All, Please direct me to solve this concern of my server host. Tx Shaun Sent via my BlackBerry from Vodacom - let your email find you! There are always risks Thanks, Steve Totaro

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-19 Thread James Sneeringer
On Sat, May 17, 2008 at 9:21 AM, Tzafrir Cohen [EMAIL PROTECTED] wrote: On Fri, May 16, 2008 at 06:32:30PM -0500, James Sneeringer wrote: The safe_asterisk script monitors the actual asterisk process, and if it dies for some reason, Not for some reason. For instyance, if asterisk decides to

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-19 Thread Alan Lord
James Sneeringer wrote: snip / Also note that asterisk.conf options override command-line options (and not the other way around, as you might have learned to expect from most other applications). Some asterisk.conf options, such as runuser and rungroup, don't appear to work at all. I can

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-18 Thread Lee, John (Sydney)
You should probably clean it up and put it up on the wiki. I don't think anyone has put up a step-by-step like you did before. There might be much easier additions/modifications done to it, and it will be available to everybody. Done. No problem - glad to be of service to the open-source

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-18 Thread Lee, John (Sydney)
You should probably clean it up and put it up on the wiki. I don't think anyone has put up a step-by-step like you did before. There might be much easier additions/modifications done to it, and it will be available to everybody. Done. No problem - glad to be of service to the open-source

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-17 Thread Tzafrir Cohen
On Fri, May 16, 2008 at 06:32:30PM -0500, James Sneeringer wrote: On Fri, May 16, 2008 at 3:04 AM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: First of all, thanks Philipp, Alan, Tzafrir and James for your valuable comments. I have listed below the exact list of commands to run for

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-17 Thread Mark Hamilton
: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee, John (Sydney) Sent: May 16, 2008 4:04 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root First of all, thanks Philipp, Alan, Tzafrir and James

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-16 Thread Lee, John (Sydney)
First of all, thanks Philipp, Alan, Tzafrir and James for your valuable comments. I have listed below the exact list of commands to run for reinstalling asterisk 1.4.* as non-root on a Redhat / Fedora distro. Hope others can benefit. I have the following comments/questions though: 1) #What

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-16 Thread James Sneeringer
On Fri, May 16, 2008 at 3:04 AM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: First of all, thanks Philipp, Alan, Tzafrir and James for your valuable comments. I have listed below the exact list of commands to run for reinstalling asterisk 1.4.* as non-root on a Redhat / Fedora distro. Hope

[asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-15 Thread Lee, John (Sydney)
I was following the instruction on http://www.voip-info.org/wiki-Asterisk+non-root to re-install my Asterisk as non-root when I had the following questions/issues: 1) Use your system's preferred method of adding a new user. Examples: Red Hat: adduser -c Asterisk PBX -d /var/lib/asterisk -u

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-15 Thread Tzafrir Cohen
On Thu, May 15, 2008 at 06:17:12PM +1000, Lee, John (Sydney) wrote: I was following the instruction on http://www.voip-info.org/wiki-Asterisk+non-root to re-install my Asterisk as non-root when I had the following questions/issues: For those wondering what the fuss is all about, look at: He

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-15 Thread Philipp Kempgen
Lee, John (Sydney) schrieb: I was following the instruction on http://www.voip-info.org/wiki-Asterisk+non-root to re-install my Asterisk as non-root when I had the following questions/issues: 1) Use your system's preferred method of adding a new user. Examples: Red Hat: adduser -c

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-15 Thread Alan Lord
Lee, John (Sydney) wrote: I was following the instruction on http://www.voip-info.org/wiki-Asterisk+non-root to re-install my Asterisk as non-root when I had the following questions/issues: 1) Use your system's preferred method of adding a new user. Examples: Red Hat: adduser -c Asterisk

Re: [asterisk-users] Newbie Asterisk: Install Asterisk as non-root

2008-05-15 Thread James Sneeringer
On Thu, May 15, 2008 at 5:30 AM, Tzafrir Cohen [EMAIL PROTECTED] wrote: On Thu, May 15, 2008 at 06:17:12PM +1000, Lee, John (Sydney) wrote: 5) Another article says that running as non-root will prevent ToS being used. What is ToS? Do I need to be concerned? Anybody wants to write something

[asterisk-users] Newbie Polycom: Cannot Disable Services button

2008-05-13 Thread Lee, John (Sydney)
I was able to disable the DND button (no 9) on IP60x by putting the following line in sip.cfg. keys key.scrolling.timeout=1 key.IP_600.9.function.prim=Null/ However, I could not do so for the Services Button (no 29) on IP600 (or Applications button on IP01) keys

[asterisk-users] Newbie Dialplan: Best Practice in using Context - Do not use Default??

2008-05-12 Thread Lee, John (Sydney)
In The future of Telephony, it says ... We should also note for security's sake you should always make sure that your [incoming] context never allows outbound dialing. (If by chance it did, people could dial into your system and make outbound toll calls that would be charged to you!) The book

Re: [asterisk-users] Newbie Dialplan: Best Practice in using Context - Do not use Default??

2008-05-12 Thread C. Chad Wallace
At 9:43 AM on 13 May 2008, Lee, John (Sydney) wrote: In The future of Telephony, it says ... We should also note for security's sake you should always make sure that your [incoming] context never allows outbound dialing. (If by chance it did, people could dial into your system and make

Re: [asterisk-users] Newbie Dialplan: Best Practice in using Context - Do not use Default??

2008-05-12 Thread Paul Hales
With an ISDN10/20/30/etc, I would just put all the lines into an 'incoming' context - and make sure that incoming context doesn't have any includes (unless you really need them...) PaulH On Tue, 2008-05-13 at 09:43 +1000, Lee, John (Sydney) wrote: In The future of Telephony, it says ... We

Re: [asterisk-users] Newbie alert: VoIP hardware

2008-05-09 Thread Andreas van dem Helge
I think there are quite a few aspects to the issue. I agree I've used the X101p cards which really are a Windmodem with a resistor removed and I had nothing but echo problems but then again I could have tried harder. 1) It was an early digium product. I think the Sangoma cards and the newer

Re: [asterisk-users] Newbie alert: VoIP hardware

2008-05-09 Thread [EMAIL PROTECTED]
A couple of years ago I started my Asterisk carrier with selling x100p cards and I think I sold around 100 of them in total to people who could actually contact me and new who I was. Yes, it is a poor man solution but at least it is a solution. And for the poor man it is the only thing

Re: [asterisk-users] Newbie IVR: How to read() beforeplayback()is finished?

2008-05-08 Thread Lee, John (Sydney)
The only things I set in relation to echo cancellation is in zapata.conf where I put echocancel=yes Ouch...any idea what echo cancellation your system is using? PaulH On Thu, 2008-05-08 at 14:55 +1000, Lee, John (Sydney) wrote: the relaxdmtf (or similar) option in zaptel can make this

[asterisk-users] Newbie Queue: tricky problem with MOH

2008-05-08 Thread Lee, John (Sydney)
I have this simple queue for the reception set up such that the console queue has only one agent. I checked the number in the queue and if there is someone there, I play back a busy please be patient message and then join the call to the queue. If there is no one in the queue, the caller will go

Re: [asterisk-users] Newbie Queue: tricky problem with MOH

2008-05-08 Thread Atis Lezdins
On Thu, May 8, 2008 at 11:25 AM, Lee, John (Sydney) [EMAIL PROTECTED] wrote: I have this simple queue for the reception set up such that the console queue has only one agent. I checked the number in the queue and if there is someone there, I play back a busy please be patient message and

Re: [asterisk-users] Newbie Queue: tricky problem with MOH

2008-05-08 Thread Gordon Henderson
On Thu, 8 May 2008, Lee, John (Sydney) wrote: I have this simple queue for the reception set up such that the console queue has only one agent. I checked the number in the queue and if there is someone there, I play back a busy please be patient message and then join the call to the queue.

Re: [asterisk-users] Newbie alert: VoIP hardware

2008-05-08 Thread Tilghman Lesher
On Thursday 08 May 2008 00:52:35 Steve Totaro wrote: I can certainly post more dirt from Mark's previous right hand man if you wish to continue this argument. I'd enjoy the chance to debunk the myths that you've heard. So keep it coming. Why would Mark build a PBX from scratch for his

Re: [asterisk-users] Newbie alert: VoIP hardware

2008-05-08 Thread John Novack
Tilghman Lesher wrote: On Thursday 08 May 2008 00:52:35 Steve Totaro wrote: I can certainly post more dirt from Mark's previous right hand man if you wish to continue this argument. I'd enjoy the chance to debunk the myths that you've heard. So keep it coming. Why would

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