Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Karl Davis
I had the same issue with issue with Sipura. I went though email support. They finaly said email another address to get a RMA. That support made me go though everything the 1st one did again. And in the end they never responded after they decided I needed a RMA. So it never got resolved.

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Michael Sampson
Its good for us to post thing about different companies customer service. I feel one of the most important points when buying a product is if the company is going to stand behind it. I had purchased some sipuras that did not work but was lucky and able to send them back to the store I ordered

RE: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Nabeel Jafferali
Anyone have any luck RMAing a Sipura phone since the Cisco take over? Sipura only has support via email or fax to end users and I haven't gotten a response to either for over 2 months. Sipura's policy was to handle RMAs through resellers. Since taking over, Linksys appears to have maintained

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Tom Vile
I have had the same issue with Sipura as well, they gave me quite the run around on 1 bad 2002 ATA and decided to just forget about it and bought a new one to save time. On 3/3/06, Michael Sampson [EMAIL PROTECTED] wrote: Its good for us to post thing about different companies customer service.

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Rich Adamson
Its good for us to post thing about different companies customer service. I feel one of the most important points when buying a product is if the company is going to stand behind it. I had purchased some sipuras that did not work but was lucky and able to send them back to the store I

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Martin Joseph
On Mar 3, 2006, at 11:35 AM, Tom Vile wrote: I have had the same issue with Sipura as well, they gave me quite the run around on 1 bad 2002 ATA and decided to just forget about it and bought a new one to save time. So they gave you shitty support and you bought more? What are you a microsoft

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Tom Vile
They beat the POS grandstream adapters by far. In business when you need to get a job done for a customer time is money and waiting on them would have cost me money. What other adapters are any good out there anyway Martin. On 3/3/06, Martin Joseph [EMAIL PROTECTED] wrote: On Mar 3, 2006, at

Re: [Asterisk-Users] Sipura RMA

2006-03-03 Thread Martin Joseph
On 3/3/06, Martin Joseph [EMAIL PROTECTED] wrote: On Mar 3, 2006, at 11:35 AM, Tom Vile wrote: I have had the same issue with Sipura as well, they gave me quite the run around on 1 bad 2002 ATA and decided to just forget about it and bought a new one to save time. So they gave you shitty