Discussion
Subject: Re: [Asterisk-Users] Agent Logoff
Hi Marcus,
Here's what we do:
[agent-login]
exten = s,1,NoOp(${AgentUser})
exten = s,2,AddQueueMember(${AgentContext}|${AgentChannel})
exten = s,3,Wait(1)
exten = s,4,Playback(agent-loginok)
exten = s,5,Hangup
exten = s,103
On 11/22/05, Marcus Deluigi (intern) [EMAIL PROTECTED] wrote:
That helped a little.
Thanks a lot!
Is there any chance to determine the agent id (defined in agents.conf)
of a caller?
If I'm understanding you correctly, you seem to be under the
impression that you can only use
That helped a little.
Thanks a lot!
Is there any chance to determine the agent id (defined in
agents.conf)
of a caller?
If I'm understanding you correctly, you seem to be under the
impression that you can only use
RemoveQueueMember/AddQueueMember on agents that are defined
Hi Marcus,
Here's what we do:
[agent-login]
exten = s,1,NoOp(${AgentUser})
exten = s,2,AddQueueMember(${AgentContext}|${AgentChannel})
exten = s,3,Wait(1)
exten = s,4,Playback(agent-loginok)
exten = s,5,Hangup
exten = s,103,RemoveQueueMember(${AgentContext}|${AgentChannel})
exten =
Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Agent Logoff
Hi Marcus,
Here's what we do:
[agent-login]
exten = s,1,NoOp(${AgentUser})
exten = s,2,AddQueueMember(${AgentContext}|${AgentChannel})
exten = s,3,Wait(1)
exten = s,4,Playback(agent-loginok)
exten = s
I have a separate extension set up for logoff that doesn't pass the
callerid to AgentCallbacklogin. So my agents dial 301 to log on and 302
to logoff. A lot of the phones (Cisco for example) allow you set up
speed dials, so its even easier for an agent to log on and off.
-Original
Hi!
Now, while an agent receives a call from the Queue they cannot logoff
using AgentCallbackLogin. Instead the Agent is asked for their agent no
and their password and after that they get the agenty-alreadyon
message!!!
When the call goes away they are able to logoff!!
I remember having
Now, while an agent receives a call from the Queue they cannot logoff
using AgentCallbackLogin. Instead the Agent is asked for their agent no
and their password and after that they get the agenty-alreadyon
message!!!
When the call goes away they are able to logoff!!
when the nice lady
