Re: [asterisk-users] remove queue call

2008-08-29 Thread Rilawich Ango
Yup  I just copy and paste to it but it shown not a known channel.

On Thu, Aug 28, 2008 at 6:47 PM, Steven Howes [EMAIL PROTECTED] wrote:
 Did you tab complete it to make sure it was right?

 On 28 Aug 2008, at 11:39, Rilawich Ango wrote:

 I got the message below after I issue the soft hangup.
 sip01*CLI soft hangup Local/[EMAIL PROTECTED],2
 Local/[EMAIL PROTECTED],2 is not a known channel

 Any other way to kill the call without affecting other queues and
 calls?

 On Thu, Aug 28, 2008 at 4:09 PM, Steven Howes [EMAIL PROTECTED]
 wrote:
 Try CLI soft hangup Local.

 On 28 Aug 2008, at 09:01, Rilawich Ango wrote:

 Hi ,

 Actually, there are 3 queues in the server.  Only one queue (2700)
 has problem.  I want to reset or remove the caller only in 2700
 without affecting other queues or calls.  Does it work for my case?

 On Thu, Aug 28, 2008 at 11:49 AM, Andy Kuo [EMAIL PROTECTED] wrote:
 Hi,

 Try   CLI soft hangup Local.

 Andy

 On 8/27/08, Rilawich Ango [EMAIL PROTECTED] wrote:
 Hi all,

 I have the following queue and members.  I found that there is a
 call stuck in the queue so other call can't enter the queue.  I
 want
 to know whether we can remove the call (by CLI) to free the queue.

 ango

 2700 has 1 calls (max unlimited) in 'rrmemory' strategy
 (35s
 holdtime), W:0, C:134, A:48, SL:88.8% within 120s
 Members:
Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls
 yet
Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls
 yet
 Callers:
1. Local/[EMAIL PROTECTED],2 (wait: 113:19, prio: 0)

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Re: [asterisk-users] Asterisk Queue's

2008-08-29 Thread Tobias Ahlander
Hello Philipp,

Yes, I have autofill set in queues.conf. I suspect that this behaviour is
because the Polycom phones I use have 2 lines. Has anyone used this function
with polycom phones before? Also, my agents are Dynamic, perhaps this works
better with Static agents?

Here's my queues.conf (with commented lines deleted for easier reading):

[general]
persistentmembers = yes
autofill = yes
monitor-type = MixMonitor

[sales]
strategy = rrmemory
wrapuptime=15


Date: Thu, 28 Aug 2008 13:56:49 +0200
From: Philipp Kempgen [EMAIL PROTECTED]
Subject: Re: [asterisk-users] Asterisk Queue's
To: Asterisk Users asterisk-users@lists.digium.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1

Tobias Ahlander schrieb:

 I have a sample queue with two dynamic agents. When the first caller calls
 in to the system, the first agents phone starts to ring. Then another
caller
 calls in to the queue, but the other phone doesn't start to ring until the
 first agents pick up his queued call.

 I want the second call to start ringing on the second agents phone right
 away, since he's available.

 Here's the output from the queue from the CLI:
[...]

 Has anyone seen this problem before or have a solution on it? Is it
possible
 somehow to tell Asterisk to only send one queue'd call to the Agent at the
 time?

Did you set autofill=yes in queues.conf?


  Philipp Kempgen

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Gordon Henderson
On Thu, 28 Aug 2008, Michael Graves wrote:

 I've had essentially no problems with my snom m3s. Someone from snom
 has been in touch to confirm that they are now putting more effort into
 the firmware for this phone. There are a few new features that I'd like
 to see that are already in their plans.

One feature I hope they add is a way to use a different outgoung accout on 
a handset - right now, it's a very fiddly process to change outgoing 
accounts involving entering the PIN!

If only it were like the Siemens where you dial, push green and hold, then 
select...

And I am finding them a bit plasticy compared to the Siemens units. 
(Which is bizarre as their desk phones feel much more robust!)

Proprietary batteries too. (Siemens use AAA's)

Ah well - if that's what the customer wants then that's what they'll 
get...

Gordon

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Re: [asterisk-users] Console softphone

2008-08-29 Thread Julien Claassen
Hello!
   Tanks a lot for the first hints. I chose console dial and originate for 
a start, but I'm open to test the browser phone alternative as well.
   Kindest regards
 Julien


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Re: [asterisk-users] remove queue call

2008-08-29 Thread Steven Howes
Hmm I would rather tab complete than copy and paste. It might do some  
sort of escaping. Is there no time of day when all the queues are empty?

S

On 29 Aug 2008, at 07:14, Rilawich Ango wrote:

 Yup  I just copy and paste to it but it shown not a known channel.

 On Thu, Aug 28, 2008 at 6:47 PM, Steven Howes [EMAIL PROTECTED]  
 wrote:
 Did you tab complete it to make sure it was right?

 On 28 Aug 2008, at 11:39, Rilawich Ango wrote:

 I got the message below after I issue the soft hangup.
 sip01*CLI soft hangup Local/[EMAIL PROTECTED],2
 Local/[EMAIL PROTECTED],2 is not a known channel

 Any other way to kill the call without affecting other queues and
 calls?

 On Thu, Aug 28, 2008 at 4:09 PM, Steven Howes [EMAIL PROTECTED]
 wrote:
 Try CLI soft hangup Local.

 On 28 Aug 2008, at 09:01, Rilawich Ango wrote:

 Hi ,

 Actually, there are 3 queues in the server.  Only one queue (2700)
 has problem.  I want to reset or remove the caller only in 2700
 without affecting other queues or calls.  Does it work for my  
 case?

 On Thu, Aug 28, 2008 at 11:49 AM, Andy Kuo [EMAIL PROTECTED] wrote:
 Hi,

 Try   CLI soft hangup Local.

 Andy

 On 8/27/08, Rilawich Ango [EMAIL PROTECTED] wrote:
 Hi all,

 I have the following queue and members.  I found that there is a
 call stuck in the queue so other call can't enter the queue.  I
 want
 to know whether we can remove the call (by CLI) to free the  
 queue.

 ango

 2700 has 1 calls (max unlimited) in 'rrmemory' strategy
 (35s
 holdtime), W:0, C:134, A:48, SL:88.8% within 120s
 Members:
   Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls
 yet
   Local/[EMAIL PROTECTED] (dynamic) (Not in use) has taken no calls
 yet
 Callers:
   1. Local/[EMAIL PROTECTED],2 (wait: 113:19, prio: 0)

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Re: [asterisk-users] sip conversations overlapping!!!!

2008-08-29 Thread Grygoriy Dobrovolskyy
Every one PSTN line connected to the FXS port of sipura..
Though these 4 lines comes in one cable if that has to do with anything!

Not clear for me, develop some more you topology.
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Re: [asterisk-users] sip conversations overlapping!!!!

2008-08-29 Thread RoLaNd RoLaNd

i appologize for not making myself clear..


i have my asterisk box, connexted to 4 sipura3102..
 these sipuras has 4 PSTN lines connected to them through one cable, which has 
8 lines inside of it (2 connected to an RJ11 and plugged into its respecitve 
fxs port in the sipura) 
on the other side, i have 20 softphones.. these softphones has asterisk as 
their gateway.. where they could call eachother! or call/recieve calls through 
any of the sipuras...


my prob is as such:

when i call from softphone#1 to sipura #1, sound is pretty good and everything 
is working perfectly.. though if asterisk recieves a call from another sipura.. 
lets say its sipura #2, then! i could hear the attendnat answering the incoming 
phone in my current conversation, and i could hear some1 picking up and 
answerinfg the call..! 
if i ask them to hang up! my line breaks as well..



Date: Fri, 29 Aug 2008 10:40:57 +0200
From: [EMAIL PROTECTED]
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] sip conversations overlapping

Every one PSTN line connected to the FXS port of sipura..
Though these 4 lines comes in one cable if that has to do with anything!

Not clear for me, develop some more you topology.


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[asterisk-users] Asterisk cdr_mysql inexact values

2008-08-29 Thread Grygoriy Dobrovolskyy
I have a simple cdr configured with the default tables, here is a row of a
good cdr report

calldate   |   clid   | src |
dst  | dcontext  |  channel | ect . ect

2008-08-29 10:16:49 | C. BOUTON 40 | 40 | XXX | phonesystems |
SIP/40-08776938 | ect . ect 

I have replaced the number by XX, but it is there. But sometimes
i get this:

calldate   |   clid   | src |
dst  | dcontext  |  channel   | ect . ect

2008-08-29 10:17:06 | C. SAGNIER 60 | 60 |  s  |
phonesystems | SIP/111-08799690 | ect . ect 

You see that s in dst ? I know from where it is coming but i have no idea
how to remove it. I am using one macro for dial out, it is easy for me to
manage multiple outgoing peers and max channels for them. I am using
spriority inside that macro, so somehow cdr SOMETIMES report
s as dst. If you can help me to arange my macro to remove that s from cdr or
by any advice i would be gratefull. My macro:

[macro-phonesystems]

exten = s,1,NoOp(We are calling=${ARG1})
exten = s,2,GotoIf($[${GROUP_COUNT(ph0)}=1]?100:3)
exten = s,3,Set(GROUP()=ph0)
exten = s,4,Dial(Sip/${ARG1:[EMAIL PROTECTED],40,TwW)
exten = s,5,NoOP(PH0)

exten = s,100,GotoIf($[${GROUP_COUNT(ph1)}=1]?200:101)
exten = s,101,Set(GROUP()=ph1)
exten = s,102,Dial(Sip/${ARG1:[EMAIL PROTECTED],40,Tw)
exten = s,103,NoOp(PH1)

exten = s,200,GotoIf($[${GROUP_COUNT(ph2)}=2]?300:201)
exten = s,201,Set(GROUP()=ph2)
exten = s,202,Dial(Sip/${ARG1:[EMAIL PROTECTED],40,Tw)
exten = s,203,NoOp(PH2)

exten = s,300,GotoIf($[${GROUP_COUNT(ph3)}=2]?400:301)
exten = s,301,Set(GROUP()=ph3)
exten = s,302,Dial(Sip/${ARG1:[EMAIL PROTECTED],40,Tw)
exten = s,303,NoOp(PH3)

exten = s,400,GotoIf($[${GROUP_COUNT(ph4)}=2]?400:500)
exten = s,401,Set(GROUP()=ph4)
exten = s,402,Dial(Sip/${ARG1:[EMAIL PROTECTED],40,Tw)
exten = s,403,NoOp(PH4)

exten = s,500,Playback(all-circuits-busy-now)

And my portion of extensions.conf from where we are jumping to that macro

exten =
_00[123459]!,1,Monitor(gsm,${CALLERID(num)}APP-${EXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)})
exten = _00[123459]!,2,GotoIf($[${DB(internet/disponible)}=1]?3:7)
exten = _00[123459]!,3,GotoIf($[${DB(moyende/telecom)}=0]?4:6)
exten = _00[123459]!,4,Macro(phonesystems,${EXTEN})
exten = _00[123459]!,5,Hangup()
;this hangup is for marcro returning
exten = _00[123459]!,6,GotoIf($[${DB(moyende/telecom)}=1]?7:8)
;case 8 should never happen, just in case.
exten = _00[123459]!,7,Dial(mISDN/g:intern-out/${EXTEN:1})
exten = _00[123459]!,8,Dial(mISDN/g:intern-out/${EXTEN:1})

Thank you.
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Re: [asterisk-users] sip conversations overlapping!!!!

2008-08-29 Thread Grygoriy Dobrovolskyy
Remove pstn lines from sipura and call sipura to sipura ... any problems ?
Still with pstn lines removed call sipura1 sipura2 and after sipura
3sipura1 do you still hear any voices? if not it's you cable to pstn.
Give us feedback
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Re: [asterisk-users] Problems with DTMF on IVRs

2008-08-29 Thread Chris Mason
I tried DTMFmode=auto and it did not help. Any further ideas?

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Michael Graves
On Fri, 29 Aug 2008 07:40:18 +0100 (BST), Gordon Henderson wrote:

One feature I hope they add is a way to use a different outgoung accout on 
a handset - right now, it's a very fiddly process to change outgoing 
accounts involving entering the PIN!

I have a little video of the process of changing the active voip
account for outbound dialing. I just posted it to my blog this morning.
http://blog.mgraves.org.

If only it were like the Siemens where you dial, push green and hold, then 
select...

And I am finding them a bit plasticy compared to the Siemens units. 
(Which is bizarre as their desk phones feel much more robust!)

Proprietary batteries too. (Siemens use AAA's)

Ah well - if that's what the customer wants then that's what they'll 
get...

Yeah, but the m3 doesn't have any of the keyboard lag that the Siemens
phones suffer. When entering a number of the S685IP the phone seems
very slow to acknowledge each keypress.

My only gipe is that lack of an uploadable contact list, which I'm told
will be in the firmware update planned in September.

Michael
--
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mgravesatmstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
fwd 54245




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Re: [asterisk-users] Asterisk Tips and Tricks: Dynamic Subroutines inAGI

2008-08-29 Thread Watkins, Bradley

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED] On Behalf Of 
 Darren Sessions
 Sent: Thursday, August 28, 2008 10:12 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Asterisk Tips and Tricks: Dynamic 
 Subroutines inAGI
...
 The hurdle in doing something like this was how to 
 dynamically execute  
 a subroutine from the results of the database query which 
 were dumped  
 into a variable. The method I used with the subroutine reference  
 doesn’t allow for arguments to be passed (if anyone finds / knows a  
 way to do this, let me know), so I use global variables.
 
 This is a simple example of dynamic subroutine execution 
 (without the  
 database query):
 
 use strict;
 use warnings;
 
 our $called_number;
 our $calling_number;
 
 sub run_me {
$AGI-verbose(”Called Number = “.$called_number, 1);
$AGI-verbose(”Calling Number = “.$calling_number, 1);
 }
 
 sub set_variables {
$called_number = “8005551212″;
$calling_number = “300222″;
 }
 
 sub dynamic_execute {
my ($sub) = @_;
if (!$sub) {
  $AGI-verbose(”No subroutine name passed!!”, 1);
  return(-1);
}
my $exec = \{$sub};
return($exec-());
 }
 
 set_variables();
 dynamic_execute(”run_me”);

If you don't mind disabling strict refs (no strict 'refs';), you could easily 
do this.

This would allow you to use something like: $sub($argument1, $argument2);

The only other way I can think of (though I have not tried it) would be to 
populate a hash with subroutine refs and use the string as the index into it.  
Something like this:

#!/usr/bin/perl

use strict;
use warnings;
sub print_ref { print @_; };

my %sub_hash = (print_ref, \print_ref);

sub print_stuff {
my $sub = shift;
my $string = shift;
$sub($string);
}

print_stuff($sub_hash{print_ref}, This is printed.\n);



The first idea uses the symbol table directly, and the second one essentially 
is building your own symbol table.

Hope that helps,
- Brad

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Karl Fife
 I've had essentially no problems with my snom m3s. Someone from snom
 has been in touch to confirm that they are now putting more effort into
 the firmware for this phone. There are a few new features that I'd like
 to see that are already in their plans.

When I saw  held this phone at Astricon 2007, I was impressed with the
price/value ratio, but I was frankly a bit turned off by how 'creaky' it
felt.  If I held it between my ear and shoulder I'd hear the dreaded
chintzy plastic creaking sound.  I think the one I saw may have been a
pre-production prototype.  Does your Snom M3 have a cheap plastic creaky
build?  Does it feel 'chintzy' to you? 

-Karl

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Gordon Henderson
On Fri, 29 Aug 2008, Michael Graves wrote:

 On Fri, 29 Aug 2008 07:40:18 +0100 (BST), Gordon Henderson wrote:

 One feature I hope they add is a way to use a different outgoung accout on
 a handset - right now, it's a very fiddly process to change outgoing
 accounts involving entering the PIN!

 I have a little video of the process of changing the active voip
 account for outbound dialing. I just posted it to my blog this morning.
 http://blog.mgraves.org.

Yup. That's the way to do it. 9 button presses before you get to select.

So.. Try getting a mom  pop accountancy company to go through having to 
push 9 key-preses before they get to select the account they want to use 
for outgoing calls (business or home on their case) THEN remembering to 
switch it back again. (Their response was Fuck that, can't you make it 
easier?)

Bzzt. So Sorry Mr. Snom. Does not compute is my answer to that.

(so since they still liked the Snoms otherwise, my solution is to get them 
to dial a star at the end of a number to select their 'home' account, 
otherwise it goes out on their work account and the dialplan fixes it up)

Gordon

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Gordon Henderson
On Fri, 29 Aug 2008, Karl Fife wrote:

 I've had essentially no problems with my snom m3s. Someone from snom
 has been in touch to confirm that they are now putting more effort into
 the firmware for this phone. There are a few new features that I'd like
 to see that are already in their plans.

 When I saw  held this phone at Astricon 2007, I was impressed with the
 price/value ratio, but I was frankly a bit turned off by how 'creaky' it
 felt.  If I held it between my ear and shoulder I'd hear the dreaded
 chintzy plastic creaking sound.  I think the one I saw may have been a
 pre-production prototype.  Does your Snom M3 have a cheap plastic creaky
 build?  Does it feel 'chintzy' to you?

Yes. Yes.

It's strictly in the Grandstream class of phones as far as build quality 
seems to go. (without the good price that Grandstreams are!!!)

Gordon

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Re: [asterisk-users] Console softphone

2008-08-29 Thread Tilghman Lesher
On Thursday 28 August 2008 19:59:55 Lee, John (Sydney) wrote:
   Better still - is it possible to SSH (or some sort of connection

 method)

   from a remote PC to the Asterisk server and make a call using CLI?
 
  Sure, you can use the CLI 'console dial' command.

 Do you mean that I will be able to hear the call from my PC if I do
 'console dial' on the remote Asterisk server provided that I install
 browser softphone on the server?

No, the 'console dial' command works strictly with the soundcard on the
server itself.  If you want remote origination use, use the CLI command
'originate' for that.

-- 
Tilghman

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Re: [asterisk-users] Asterisk Tips and Tricks: Dynamic Subroutines inAGI

2008-08-29 Thread Darren Sessions
Impressive work Bradley! I tested it and it worked great, even with my  
mandatory 'use strict'.


Thanks,

 - Darren


_

Darren Sessions
[EMAIL PROTECTED]
http://www.darrensessions.com
_





On Aug 29, 2008, at 5:47 AM, Watkins, Bradley wrote:




-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Darren Sessions
Sent: Thursday, August 28, 2008 10:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Asterisk Tips and Tricks: Dynamic
Subroutines inAGI

...

The hurdle in doing something like this was how to
dynamically execute
a subroutine from the results of the database query which
were dumped
into a variable. The method I used with the subroutine reference
doesn’t allow for arguments to be passed (if anyone finds /  
knows a

way to do this, let me know), so I use global variables.

This is a simple example of dynamic subroutine execution
(without the
database query):

use strict;
use warnings;

our $called_number;
our $calling_number;

sub run_me {
  $AGI-verbose(”Called Number = “.$called_number, 1);
  $AGI-verbose(”Calling Number = “.$calling_number,  
1);

}

sub set_variables {
  $called_number = “8005551212″;
  $calling_number = “300222″;
}

sub dynamic_execute {
  my ($sub) = @_;
  if (!$sub) {
$AGI-verbose(”No subroutine name passed!!”, 1);
return(-1);
  }
  my $exec = \{$sub};
  return($exec-());
}

set_variables();
dynamic_execute(”run_me”);


If you don't mind disabling strict refs (no strict 'refs';), you  
could easily do this.


This would allow you to use something like: $sub($argument1,  
$argument2);


The only other way I can think of (though I have not tried it) would  
be to populate a hash with subroutine refs and use the string as the  
index into it.

Something like this:

#!/usr/bin/perl

use strict;
use warnings;
sub print_ref { print @_; };

my %sub_hash = (print_ref, \print_ref);

sub print_stuff {
   my $sub = shift;
   my $string = shift;
   $sub($string);
}

print_stuff($sub_hash{print_ref}, This is printed.\n);



The first idea uses the symbol table directly, and the second one  
essentially is building your own symbol table.


Hope that helps,
- Brad

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Fred Posner

On Aug 29, 2008, at 8:18 AM, Karl Fife wrote:


I've had essentially no problems with my snom m3s. Someone from snom
has been in touch to confirm that they are now putting more effort  
into
the firmware for this phone. There are a few new features that I'd  
like

to see that are already in their plans.


When I saw  held this phone at Astricon 2007, I was impressed with  
the
price/value ratio, but I was frankly a bit turned off by how  
'creaky' it

felt.  If I held it between my ear and shoulder I'd hear the dreaded
chintzy plastic creaking sound.  I think the one I saw may have been a
pre-production prototype.  Does your Snom M3 have a cheap plastic  
creaky

build?  Does it feel 'chintzy' to you?

-Karl



I haven't justified getting a DECT sip device yet. I did plug in a few  
DECT devices to my SIP ATA's which work nice (and cheap). The WIP330  
came in and so far I'm really liking it. I really like being able to  
grab a wifi connection and reg the extension.

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Re: [asterisk-users] Asterisk Queue's

2008-08-29 Thread Mark Michelson
Tobias Ahlander wrote:
 Hello Philipp,
 
 Yes, I have autofill set in queues.conf. I suspect that this behaviour 
 is because the Polycom phones I use have 2 lines. Has anyone used this 
 function with polycom phones before? Also, my agents are Dynamic, 
 perhaps this works better with Static agents?
 
 Here's my queues.conf (with commented lines deleted for easier reading):
 
 [general]
 persistentmembers = yes
 autofill = yes
 monitor-type = MixMonitor
 
 [sales]
 strategy = rrmemory
 wrapuptime=15
 

Depending on which Asterisk version you are using, there was a bug in the queue 
application for some 1.4 releases where the autofill option would only be set 
properly if it were placed inside a queue. In other words, you may want to try 
putting autofill=yes inside the [sales] queue in your configuration.

Also, if you're using a version of Asterisk 1.2, autofill is not a valid option 
and you'll be stuck with the behavior you're seeing.

Mark Michelson

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Karl Fife
 
 Someone did report to me that they had difficulty getting MWI working
 on the snoms. I've not been able to test this with Asterisk yet. Since
 i rely on MWI from my desk phone (Polycom IP650) MWI on the cordless is
 not setup, and I don't let calls to the cordless go to VM right now.
 


Michael,

You  other may already know this, but you can make the MWI on your Snom
cordless sync the MWI status of the mailbox belonging to your Polycom
Desk phone, not it's own mailbox.  In other words, don't hesitate to use
the Snom MWI, just because you don't need another mailbox  The cordless
will indicate the MWI status of your desk phone's mailbox.

Here's how I did it.  
1.
Put the mailbox I wanted to subscribe to in the sip.conf context
belonging to the device. ALA:

[205]
;
;   Cordless
;
type=friend
username=205
secret=[sh]
host=dynamic
context=lc-route
[EMAIL PROTECTED];subscribing to mailbox 202 NOT x205

2.
Configure the Snom to mailbox 202 even though it's x205
Do this under 
Identity(n), Login,  Mailbox 

Viola!

-Karl





On Fri, 29 Aug 2008 06:34:02 -0500, Michael Graves [EMAIL PROTECTED]
said:
 On Fri, 29 Aug 2008 07:40:18 +0100 (BST), Gordon Henderson wrote:
 
 One feature I hope they add is a way to use a different outgoung accout on 
 a handset - right now, it's a very fiddly process to change outgoing 
 accounts involving entering the PIN!
 
 I have a little video of the process of changing the active voip
 account for outbound dialing. I just posted it to my blog this morning.
 http://blog.mgraves.org.
 
 If only it were like the Siemens where you dial, push green and hold, then 
 select...
 
 And I am finding them a bit plasticy compared to the Siemens units. 
 (Which is bizarre as their desk phones feel much more robust!)
 
 Proprietary batteries too. (Siemens use AAA's)
 
 Ah well - if that's what the customer wants then that's what they'll 
 get...
 
 Yeah, but the m3 doesn't have any of the keyboard lag that the Siemens
 phones suffer. When entering a number of the S685IP the phone seems
 very slow to acknowledge each keypress.
 
 My only gipe is that lack of an uploadable contact list, which I'm told
 will be in the firmware update planned in September.
 
 Michael
 --
 Michael Graves
 mgravesatmstvp.com
 http://blog.mgraves.org
 o713-861-4005
 c713-201-1262
 sip:[EMAIL PROTECTED]
 skype mjgraves
 fwd 54245
 
 
 
 
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Re: [asterisk-users] sip conversations overlapping!!!!

2008-08-29 Thread Drew Gibson
RoLaNd RoLaNd wrote:
 i appologize for not making myself clear..


 i have my asterisk box, connexted to 4 sipura3102..
  these sipuras has 4 PSTN lines connected to them through one cable, 
 which has 8 lines inside of it (2 connected to an RJ11 and plugged 
 into its respecitve fxs port in the sipura)

Lines plugged into the fxS ports? I hope you have them in the LINE 
ports (fxO)
Are there any telephones plugged directly into the Sipuras? Into the 
PHONE ports (FXS)

 my prob is as such:

 when i call from softphone#1 to sipura #1, sound is pretty good and 
 everything is working perfectly.. though if asterisk recieves a call 
 from another sipura.. lets say its sipura #2, then! i could hear the 
 attendnat answering the incoming phone in my current conversation, and 
 i could hear some1 picking up and answerinfg the call..!
 if i ask them to hang up! my line breaks as well..

I would double check the wiring of the 8 line cable. 4 POTS lines = 4 
pairs of tip  ring. Are there some of the tipring pairs mixed up? eg 
tip from line 1 mixed with ring from line 2, etc.
This is the most likely scenario since I can't imagine Asterisk bridging 
the calls without being asked to.

Otherwise, are we still missing something in the topology here?

regards,

Drew

-- 
Drew Gibson

Systems Administrator
OANDA Corporation
www.oanda.com


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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Karl Fife
 So.. Try getting a mom  pop accountancy company to go through having
 to 
 push 9 key-preses before they get to select the account they want to use 
 for outgoing calls (business or home on their case) THEN remembering to 
 switch it back again. (Their response was Fuck that, can't you make it 
 easier?)


LOL to your customer response :-)

Sometimes I wonder:  Do the people who design these things actually use
telephones?  

Hopefully a hardware makers will use Astricon 2008 to announce some new
wireless endpoints.  There are some really nice SIP-DECT offerings out
there now, but I think they're quite spendy, even for coorporate
budgets.  You'd really have to have a very specific vertical wireless
application to get an decent ROI on that kind of cash outlay.

-Karl

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[asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Karl Fife
Anybody care to muse on Wi-SIP vs. SIP-DECT?

My limited research indicates that none of the WiSip phones will ever be
able to match the performance of DECT phones.  Maybe I'm wrong but a
Wi-SIP phone seems like a DIESEL sports car.  There is nothing wrong
with the technology, but it seems like a shoe-horned fit into the
requirements of a wireless endpoint.  DECT uses a wireless radio layer
that was engineered from the ground-up with the design priorities of a
wireless endpoit.  

I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
illustration of this point.  I guess there's no low-power way to
participate in a WiFi network, hense standby battery life that sucks in
Wi-SIP.  

I've never actually demoed a Wi-SIP phone on premesis, but if the range
of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
than double the range) I'd guess it to be quite hard to make a case for
Wi-SIP unless you're doing some straight-up network application
integration right onto the phone.  Can anyone speak to this?

-Karl

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[asterisk-users] track 1.6 progress

2008-08-29 Thread Sigma Networks
I have an upcoming need for SIP over TCP which is part of the 1.6 
feature set.
What is the best way to find out a rough idea as to when 1.6 will go out 
of beta into production?
Is there a user group (svn perhaps) for tracking 1.6 stability and progress?

thank you, jim


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[asterisk-users] Faxing through Zap cards

2008-08-29 Thread James Sneeringer
I think I have this straight, but I wanted to bounce it off anyone who
might be more knowledgeable.

We are installing an Asterisk server at a location that only has PRI.
Inbound fax comes in on the PRI with its own DID. Currently, the PBX
handling it just has a PRI port and sends calls for that DID to an FXS
port that the fax machine is connected to.

My plan was to use a Digium TE card for the PRI and a TDM card with an
FXS port to connect the fax to. I know I'll need to use the fax
detection feature to disable echo cancellation. I can't use the Zaptel
dacs features because I won't know ahead of time which channel the
fax calls will come in on (though I could potentially use it for
outbound faxes). So the call path would look like this:

PSTN --- PRI --- TExxx --- Asterisk --- TDMxxx FXS port --- fax machine

Does this sound reasonable? Any gotchas I should watch out for?

-James

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread Doug Lytle
James Sneeringer wrote:
 We are installing an Asterisk server at a location that only has PRI.
 Inbound fax comes in on the PRI with its own DID. Currently, the PBX
 handling it just has a PRI port and sends calls for that DID to an FXS
 port that the fax machine is connected to.

   

This will work fine


 My plan was to use a Digium TE card for the PRI and a TDM card with an
 FXS port to connect the fax to. I know I'll need to use the fax
 detection feature to disable echo cancellation.

No, Asterisk will detect the tones on it's own and disable EC.


 PSTN --- PRI --- TExxx --- Asterisk --- TDMxxx FXS port --- fax machine

 Does this sound reasonable? Any gotchas I should watch out for?
   


Yes.  You may also want to look into HylaFAX+, it's a wonderful piece of 
software that will allow you to have more control over your faxes.

Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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[asterisk-users] Connecting two asterisks via IAX

2008-08-29 Thread Nuno Marques
Hi,

   I need to connect 2 asterisks in 2 different countries (A and B) for one
company so it's possible to make connections between the 2 offices.
   For connectivity reasons (NAT traversal) i want to connect the 2 asterisk
with IAX so that when a user on office A connects via SIP to user on office
B the call is going trought IAX channel.
   Can anyone give me an ideia how to accomplish this?


the schema:

   (via SIP)(via
IAX)(via SIP)
Office A - Asterisk A --- Asterisk B
- Office B


   Thanks in advance,

  Nuno
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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread Gordon Henderson
On Fri, 29 Aug 2008, Doug Lytle wrote:

 James Sneeringer wrote:
 We are installing an Asterisk server at a location that only has PRI.
 Inbound fax comes in on the PRI with its own DID. Currently, the PBX
 handling it just has a PRI port and sends calls for that DID to an FXS
 port that the fax machine is connected to.

 This will work fine

Just make sure you get the IRQs separated and you might want to think 
about a TDM410 rather than a TDM400 card.

It did not work for me when I tried it with a TDM400 card - the PRI card 
would lose interrupts and eventually reset, dropping all calls.

Gordon

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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Tilghman Lesher
On Friday 29 August 2008 09:58:56 Karl Fife wrote:
 Anybody care to muse on Wi-SIP vs. SIP-DECT?

 My limited research indicates that none of the WiSip phones will ever be
 able to match the performance of DECT phones.  Maybe I'm wrong but a
 Wi-SIP phone seems like a DIESEL sports car.  There is nothing wrong
 with the technology, but it seems like a shoe-horned fit into the
 requirements of a wireless endpoint.  DECT uses a wireless radio layer
 that was engineered from the ground-up with the design priorities of a
 wireless endpoit.

 I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
 illustration of this point.  I guess there's no low-power way to
 participate in a WiFi network, hense standby battery life that sucks in
 Wi-SIP.

 I've never actually demoed a Wi-SIP phone on premesis, but if the range
 of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
 than double the range) I'd guess it to be quite hard to make a case for
 Wi-SIP unless you're doing some straight-up network application
 integration right onto the phone.  Can anyone speak to this?

I think the primary reason for going Wi-SIP is the buildout factor.  Yes,
while range is limited in WiSIP, the fact that the phone is entirely
self-contained means that you can build out additional WAPs, transitioning
between them as the phone moves around an area.  Additionally, an existing
wireless infrastructure can be taken advantage of, instead of building a
separate network for the phones.

While DECT repeaters exist that serve this same purpose, the tools to ensure
that all areas within a service area are served are still a little lacking.
Basically, you're left with deploying stations, running around with a phone to
every nook and cranny, hoping the battery life stands up, and deploying
repeaters in a haphazard fashion to address the issues.  Compare that to the
professional tools you can find to fully deploy Wifi hotspots on the first
try, and you'll find a much less painful deployment cycle.
-- 
Tilghman

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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Roderick A. Anderson
Karl Fife wrote:
 Anybody care to muse on Wi-SIP vs. SIP-DECT?
 
 My limited research indicates that none of the WiSip phones will ever be
 able to match the performance of DECT phones.  Maybe I'm wrong but a
 Wi-SIP phone seems like a DIESEL sports car.

Just for fun!

http://www.cumminsracing.com/


Rod
-- 
 There is nothing wrong with the technology, but it seems like a
 shoe-horned fit into the requirements of a wireless endpoint. DECT
 uses a wireless radio layer that was engineered from the ground-up
 with the design priorities of a wireless endpoit.
 
 I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
 illustration of this point.  I guess there's no low-power way to
 participate in a WiFi network, hense standby battery life that sucks in
 Wi-SIP.  
 
 I've never actually demoed a Wi-SIP phone on premesis, but if the range
 of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
 than double the range) I'd guess it to be quite hard to make a case for
 Wi-SIP unless you're doing some straight-up network application
 integration right onto the phone.  Can anyone speak to this?
 
 -Karl
 
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[asterisk-users] chan_mobile

2008-08-29 Thread michael
I am trying to test the chan_mobile functionality.


i have not been able to compile the SVN version. I get an error about needing 
ncurses when doing make menuselect. I have verified that I have libncurses5-dev 
installed.


I have complied version 1.6.0-beta9 w/ asterisk-addons-1.6.0-beta4 with 
success, but encountered an issue when trying to pair the device. It will not 
accept the PIN.


I am using linux distro: 


Debian unstable 2.6.26-1-686 #1 SMP




any recommendations?


Mike


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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Gordon Henderson
On Fri, 29 Aug 2008, Karl Fife wrote:

 Anybody care to muse on Wi-SIP vs. SIP-DECT?

 My limited research indicates that none of the WiSip phones will ever be
 able to match the performance of DECT phones.  Maybe I'm wrong but a
 Wi-SIP phone seems like a DIESEL sports car.  There is nothing wrong
 with the technology, but it seems like a shoe-horned fit into the
 requirements of a wireless endpoint.  DECT uses a wireless radio layer
 that was engineered from the ground-up with the design priorities of a
 wireless endpoit.

 I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
 illustration of this point.  I guess there's no low-power way to
 participate in a WiFi network, hense standby battery life that sucks in
 Wi-SIP.

 I've never actually demoed a Wi-SIP phone on premesis, but if the range
 of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
 than double the range) I'd guess it to be quite hard to make a case for
 Wi-SIP unless you're doing some straight-up network application
 integration right onto the phone.  Can anyone speak to this?

I've used both - with good results.

However, I've also done a *lot* of network building using Wi-Fi and it's 
not that good for telephony. Firstly it's half duplex (so's DECT, GSM, 
etc. but that's OK, as it's designed that way), and what I've found, 
certinly in the consumer and some of the access point aimed at businesses 
is that the radio turn-around time sometimes becomes significant. In 
tests, I found that most units would degrade horribly when the packet size 
was  140 bytes or so. VoIP packets are 160 bytes, so we're mostly OK 
there. The packet size and frequency (50 packets a second, both ways) is 
the biggest killer for access points.

They're really optimised for streaming data one way, so big 1500 byte 
packet down, tiny ACK packet back. Intersperse that with VoIP and you get 
issues. Even with fancy access point that have traffic management, sending 
just one big 1500 byte packet can have an impact on a stream on 160 byte 
packets that need to be sent at a specific rate.

So you'll get away with it on your home network (or small office) if 
you're the only one using Wi-Fi. I make calls with my Nokia E90 + SIP  
Wi-Fi and for the most part, it's fine. But get someone else on the same 
access point and have them do some file-bashing to a local server and 
you'll get issues.

If you can go to the expense of running a totally separate Wi-Fi network 
just for VoIP then you'll probably be fine, but my old AP barely copes 
with 2 concurrent calls. 3 calls and you start to get loss.

Then you've got the issues of channel separation. There are only 3 true 
clear channels in the spectrum that don't overlap. I can see 5 other 
access points from my office now (and the town CCTV system runs in the 
2.4GHz band too )-: and I'm in a rural location, so what hope is there in 
a busy office complex...

So Wi-Fi works, but only just... DECT with repeaters seems so much 
better...

Gordon

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread James Sneeringer
On Fri, Aug 29, 2008 at 10:31 AM, Doug Lytle [EMAIL PROTECTED] wrote:
 Yes.  You may also want to look into HylaFAX+, it's a wonderful piece of
 software that will allow you to have more control over your faxes.

Thanks for the input, Doug. Moving away from standalone fax machines
to a fax server, such as HylaFAX, would certainly be nice as well.
It's more of a logistical problem for us, in that some of our offices
just don't have document scanners, and they frequently have to fax
paper documents.

-James

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread C F
I would suggest that you go with a dual port T1 card and a channel
bank. you will have much greater fleibality as well as more stable
connection.

On 8/29/08, Gordon Henderson [EMAIL PROTECTED] wrote:
 On Fri, 29 Aug 2008, Doug Lytle wrote:

 James Sneeringer wrote:
 We are installing an Asterisk server at a location that only has PRI.
 Inbound fax comes in on the PRI with its own DID. Currently, the PBX
 handling it just has a PRI port and sends calls for that DID to an FXS
 port that the fax machine is connected to.

 This will work fine

 Just make sure you get the IRQs separated and you might want to think
 about a TDM410 rather than a TDM400 card.

 It did not work for me when I tried it with a TDM400 card - the PRI card
 would lose interrupts and eventually reset, dropping all calls.

 Gordon

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread James Sneeringer
On Fri, Aug 29, 2008 at 10:47 AM, Gordon Henderson
[EMAIL PROTECTED] wrote:
 Just make sure you get the IRQs separated and you might want to think
 about a TDM410 rather than a TDM400 card.

Thanks, I'll keep that in mind. We're buying new hardware for this, so
we can spec it out accordingly.

-James

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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Ira
At 05:48 AM 8/29/2008, you wrote:
(so since they still liked the Snoms otherwise, my solution is to get them
to dial a star at the end of a number to select their 'home' account,
otherwise it goes out on their work account and the dialplan fixes it up)

We have 5 outgoing numbers we want to use selectively and we just 
dial 1,2,3,4 or 6 first which picks the proper rules. If you forget 
it asks which line you want to use and 1 is the line we want guests 
to use so it all works fine if you don't know what's going on.

Ira 


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[asterisk-users] Issue when dialing multiple extensions using ------Please Help

2008-08-29 Thread Krunal Patel
Hi,

I have a simple dialplan.

[test]
exten = _X.,1,Dial(SIP/1000SIP/1002)

I have registered user whose context is test.
Now I am dialing any number, so it will enter into test context.
It will dial 1000  1002 both.
Both keeps ringing.
Now the problem is, when any of them answer, another one keeps ringing for
10 to 15 sec.

Please help me , what's wrong here.

Thanks,
Krunal Patel
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[asterisk-users] music on hold is not working

2008-08-29 Thread Krunal Patel
Hi,

I have made class for MOH  uploaded a mp3 file to the folder.
Now I am using this class for music on hold during dialing.
Now when call has been established, I put the other end on hold.
So from that end I should listen uploaded file.
But I am not getting audio.

Please help me.

Thanks,
Krunal Patel
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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread Doug Lytle
James Sneeringer wrote:
 Thanks for the input, Doug. Moving away from standalone fax machines
 to a fax server, such as HylaFAX, would certainly be nice as well.
 It's more of a logistical problem for us, in that some of our offices
   

We don't either, we use HylaFAX+ to augment the fax machines.For 
example in bound:

PRI = Asterisk = HylaFAX+ (PDF/Email/Fax machine/Document Archive)

Example Out bound:

(Fax Machine/PC) = HylaFAX+ (Email/PRI) =PSTN=Fax machine

Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread Doug Lytle
C F wrote:
 I would suggest that you go with a dual port T1 card and a channel
 bank. you will have much greater fleibality as well as more stable
 connection.
   


This is what we do.  Along with an ADIT 600 (eBay special)

Doug


-- 
 
Ben Franklin quote:

Those who would give up Essential Liberty to purchase a little Temporary 
Safety, deserve neither Liberty nor Safety.


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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Tzafrir Cohen
On Fri, Aug 29, 2008 at 09:56:36AM -0500, Karl Fife wrote:
  So.. Try getting a mom  pop accountancy company to go through having
  to 
  push 9 key-preses before they get to select the account they want to use 
  for outgoing calls (business or home on their case) THEN remembering to 
  switch it back again. (Their response was Fuck that, can't you make it 
  easier?)
 
 
 LOL to your customer response :-)
 
 Sometimes I wonder:  Do the people who design these things actually use
 telephones?  

And it makes me ask: is there any free software hardware phone?

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] Connecting two asterisks via IAX

2008-08-29 Thread Tom Moore
Easy.
Just create a peer in each office that connects to the other, basic example
on server 1.
 
iax.conf
 
[office2]
type=friend
host=office2
disallow=all
allow=ulaw
 context=internal_office_dialing
username=office1
secret=mypassword
trunk=yes
 
Create a peer on the office2 server to point back at office1 in the same
way.
 
extensions.conf on office1.
exten = _2XX,1,Dial(IAX2/office2/${EXTEN})
 
 
This is a simple setup where office1 has the 1XX extension block and office2
has the 2XX block.
 
Tom
 

  _  

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nuno Marques
Sent: Friday, August 29, 2008 11:36 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Connecting two asterisks via IAX


Hi,


   I need to connect 2 asterisks in 2 different countries (A and B) for one
company so it's possible to make connections between the 2 offices.
   For connectivity reasons (NAT traversal) i want to connect the 2 asterisk
with IAX so that when a user on office A connects via SIP to user on office
B the call is going trought IAX channel.
   Can anyone give me an ideia how to accomplish this?
   

the schema:

   (via SIP)(via IAX)
(via SIP)
Office A - Asterisk A --- Asterisk B
- Office B


   Thanks in advance,

  Nuno



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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Anselm Martin Hoffmeister
Am Freitag, den 29.08.2008, 09:16 -0700 schrieb Ira:
 At 05:48 AM 8/29/2008, you wrote:
 (so since they still liked the Snoms otherwise, my solution is to get them
 to dial a star at the end of a number to select their 'home' account,
 otherwise it goes out on their work account and the dialplan fixes it up)
 
 We have 5 outgoing numbers we want to use selectively and we just 
 dial 1,2,3,4 or 6 first which picks the proper rules. If you forget 
 it asks which line you want to use and 1 is the line we want guests 
 to use so it all works fine if you don't know what's going on.

Hi,

on German landlines the user can pick a carrier on a per-call basis (at
least if it is a T-Com line). The national dialplan assigns 010NX and
0100NX prefixes for that purpose. I believe similar access codes are in
operation in US (10-10-XXX?), and possibly your system blocks those for
similar reasons as we do (they are useless on VoIP lines here). 

So those codes can be used for selecting a non-default line, where I use
01099 to send out a call with my mobile phone Caller ID, 01090 for
anonymous no-callerid calling and 010[123][123] to select between three
providers with up to three outgoing Caller ID numbers each (and a few
others in the 010[4-8]X range). Not pre-pending such a number will make
a reasonable default choice here depending on the phone used. If the
percentage of non-default line calls is fair below 20% such a long
prefix is still better than dialing a digit before each number (with the
additional risk of forgetting that, or dialing that digit when calling
from other places :-)

This assures that guests have no trouble using the telephone, as they
just dial the phone number as they would from their own telephone at
home. If I want them to not have my caller ID on the callee display (no
call back, privacy, whatever) I simply tell them to dial the 01090
first - they will assume I want them to use a certain carrier, and not
need any additional instructions. Call-By-Call, being the German
name for it, is widely known. 

Another aspect of carrier selection codes opposed to switching lines on
the phone is that it is independant of the phone hardware at hand, be it
an analogue + adapter, ISDN + adapter, DECT, SIP hardphone, software...

Of course it is not necessary to allow all prefixes from all phones, or
have the same meaning of a prefix on all phones (01099 here would be an
example that sends a different Caller ID from different phones,
depending of the mobile phone number of the person usually using that
phone).

Best regards,

Anselm


smime.p7s
Description: S/MIME cryptographic signature
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Re: [asterisk-users] Transfers on AgentLogin()

2008-08-29 Thread Mark Hamilton
So, no answers or is this thread going to remain unanswered too?

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark Hamilton
Sent: August 28, 2008 6:15 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Transfers on AgentLogin()

 

Oh, by the way, the agent who will be doing the assisted transfer will be
using eyebeam.

 

From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark Hamilton
Sent: August 28, 2008 5:54 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [asterisk-users] Transfers on AgentLogin()

 

Hi,

 

I have the same question as: 

http://lists.digium.com/pipermail/asterisk-dev/2003-November/002320.html

..which like all important things was never answered.

 

How do I do an assisted transfer on AgentLogin()? I don't use zaptel, it's
just pure SIP/VoIP. 

 

Help please.

Thanks,

Mark.

 

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[asterisk-users] Call monitor/barge/train

2008-08-29 Thread Mark Hamilton
Hi,

 

I'm planning on migrating someone who uses a very mature system. They would
be logging in either as AgentLogin() or AQM. The main requirement however,
is:

The supervisor will have a control panel, where he will see how many of his
agents are on call. If they are, he can right-click on the agent and get
the options Call Monitor (where the super just listens in on the call, or
new reps can listenin), Call Train (where the super and agent can talk to
each other for training, but the customer doesn't hear them, or older reps
can train newer reps), Call Barge (where everyone can hear everyone else,
super agent and caller)

 

How or what can facilitate this?

 

Thanks!

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread James Sneeringer
On Fri, Aug 29, 2008 at 11:06 AM, C F [EMAIL PROTECTED] wrote:
 I would suggest that you go with a dual port T1 card and a channel
 bank. you will have much greater fleibality as well as more stable
 connection.

Thanks for the tip. If faxing in this setup does prove to be
unreliable, this is a good backup.

-James

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Re: [asterisk-users] Call monitor/barge/train

2008-08-29 Thread Robin Rodriguez
Mark Hamilton wrote:

 Hi,

 I’m planning on migrating someone who uses a very mature system. They 
 would be logging in either as AgentLogin() or AQM. The main 
 requirement however, is:

 The supervisor will have a control panel, where he will see how many 
 of his agents are on call. If they are, he can “right-click” on the 
 agent and get the options Call Monitor (where the super just listens 
 in on the call, or new reps can listenin), Call Train (where the super 
 and agent can talk to each other for training, but the customer 
 doesn’t hear them, or older reps can train newer reps), Call Barge 
 (where everyone can hear everyone else, super agent and caller)

 How or what can facilitate this?

 Thanks!

 

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looking at the command Chanspy should give you a lot of relevant 
information.

http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanSpy

-Robin

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Re: [asterisk-users] Connecting two asterisks via IAX

2008-08-29 Thread Nuno Marques
Thanks Tom

 I'm going to try that.
 Regards

Nuno

2008/8/29 Tom Moore [EMAIL PROTECTED]

  Easy.
 Just create a peer in each office that connects to the other, basic example
 on server 1.

 iax.conf

 [office2]
 type=friend
 host=office2
 disallow=all
 allow=ulaw
  context=internal_office_dialing
 username=office1
 secret=mypassword
 trunk=yes

 Create a peer on the office2 server to point back at office1 in the same
 way.

 extensions.conf on office1.
 exten = _2XX,1,Dial(IAX2/office2/${EXTEN})


 This is a simple setup where office1 has the 1XX extension block and
 office2 has the 2XX block.

 Tom


  --
 *From:* [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] *On Behalf Of *Nuno Marques
 *Sent:* Friday, August 29, 2008 11:36 AM
 *To:* asterisk-users@lists.digium.com
 *Subject:* [asterisk-users] Connecting two asterisks via IAX

  Hi,

I need to connect 2 asterisks in 2 different countries (A and B) for one
 company so it's possible to make connections between the 2 offices.
For connectivity reasons (NAT traversal) i want to connect the 2
 asterisk with IAX so that when a user on office A connects via SIP to user
 on office B the call is going trought IAX channel.
Can anyone give me an ideia how to accomplish this?


 the schema:

(via SIP)(via
 IAX)(via SIP)
 Office A - Asterisk A --- Asterisk B
 - Office B


Thanks in advance,

   Nuno



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Re: [asterisk-users] GSM recordings

2008-08-29 Thread Jay R. Ashworth
On Thu, Aug 28, 2008 at 01:56:43PM -0500, Javier Prieto Gomez wrote:
I think that you can use quicktime..

Correct; Quicktime as a plugin can play GSM.

One small note, though: if you're unlucky enough to be using FireFox on
Win2k still, you're screwed.  The newest QT that will run on Win2k is
7.1.6, and that's blocked by newer versions of FireFox due to a bug.

Cheers,
-- jra
-- 
Jay R. Ashworth   Baylink  [EMAIL PROTECTED]
Designer The Things I Think   RFC 2100
Ashworth  Associates http://baylink.pitas.com '87 e24
St Petersburg FL USA  http://photo.imageinc.us +1 727 647 1274

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 Those who count the vote decide everything.
   -- (Josef Stalin)

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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Phil Thompson
On 29/08/2008 Karl Fife wrote:
  Anybody care to muse on Wi-SIP vs. SIP-DECT?

DECT is an optimised wireless voice system, Wi-Fi isn't.

Works for me :)

But seriously, I have DECT phones with battery life of a week, I don't 
think any Wi-Fi device will come within a mile of that (witness the poor 
life of Nokia Wi-Fi equipped phone batteries).

 Maybe I'm wrong but a Wi-SIP phone seems like a DIESEL sports car.

http://www.americanlemans.com/News/Article.aspx?ID=1872

Phil

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Re: [asterisk-users] Call monitor/barge/train

2008-08-29 Thread Mark Hamilton
Robin,

Thank you. I'm aware of ChanSpy. 
And that's a small part, a very small part, to my big picture question.

However, I'm still looking for output.

Thanks!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Robin
Rodriguez
Sent: August 29, 2008 2:43 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Call monitor/barge/train

Mark Hamilton wrote:

 Hi,

 I'm planning on migrating someone who uses a very mature system. They 
 would be logging in either as AgentLogin() or AQM. The main 
 requirement however, is:

 The supervisor will have a control panel, where he will see how many 
 of his agents are on call. If they are, he can right-click on the 
 agent and get the options Call Monitor (where the super just listens 
 in on the call, or new reps can listenin), Call Train (where the super 
 and agent can talk to each other for training, but the customer 
 doesn't hear them, or older reps can train newer reps), Call Barge 
 (where everyone can hear everyone else, super agent and caller)

 How or what can facilitate this?

 Thanks!

 

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looking at the command Chanspy should give you a lot of relevant 
information.

http://www.voip-info.org/wiki/view/Asterisk+cmd+ChanSpy

-Robin

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[asterisk-users] CDR userfield recording name

2008-08-29 Thread Gustavo A Gonzalez
Hello! I’ve setup agents.conf to records all incoming calls and, to get the
filename created from CDR userfield I’ve uncomment the line createlink=yes.
Well, showing into CDR I saw that some filenames appear like:

 

agent-3528-1215461018-19526.gsmagent-3528-1215461018-19526.gsm;agent-4395-12
15461265-19738.gsm 

 

and not how would:

 

agent-4263-1215461548-20009.gsm

 

Someone knows how I can solve this issue or why appear in this way? Thanks!!

Gustavo A. González
Dto. de Infraestructura
Despegar.com, Inc.
[EMAIL PROTECTED] 

 

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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread C F
No it's not a backup, it's the preferred way for lots of reasons. The
ones that come to mind:
1. Same PCI slot will be able handle both, which means if properly
configured the RTP will not travel the MB hence no IRQ to worry about.
2. One Adit 600 gives you for around $400.00 on eBay 24 FXS ports.
3. You can have POTS on that Adit 600 as well, which will allow you to
use some lines for backup etc.


On Fri, Aug 29, 2008 at 2:32 PM, James Sneeringer [EMAIL PROTECTED] wrote:
 On Fri, Aug 29, 2008 at 11:06 AM, C F [EMAIL PROTECTED] wrote:
 I would suggest that you go with a dual port T1 card and a channel
 bank. you will have much greater fleibality as well as more stable
 connection.

 Thanks for the tip. If faxing in this setup does prove to be
 unreliable, this is a good backup.

 -James

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[asterisk-users] Audio data between concurrent SIP and PSTN

2008-08-29 Thread Allann Jones
Hi. Are the audio streams returned by the user been shared between SIP and
PSTN connections? I'm developing a speech recognition engine for Asterisk
and I'm facing a problem where Asterisk is crashing when concurrent SIP and
PSTN connections occur. I will read the code that implement that to
understand it, but if anyone knows about that problem and can explain about
it, thank you.


-- 
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Re: [asterisk-users] Faxing through Zap cards

2008-08-29 Thread James Sneeringer
On Fri, Aug 29, 2008 at 4:02 PM, C F [EMAIL PROTECTED] wrote:
 No it's not a backup, it's the preferred way for lots of reasons. The
 ones that come to mind:
 1. Same PCI slot will be able handle both, which means if properly
 configured the RTP will not travel the MB hence no IRQ to worry about.
 2. One Adit 600 gives you for around $400.00 on eBay 24 FXS ports.
 3. You can have POTS on that Adit 600 as well, which will allow you to
 use some lines for backup etc.

I get what you're saying, but...

1. We already know the slots that the cards will go in have their own IRQs.
2. Twenty-four FXS ports is overkill for two faxes. :)
3. Believe it or not, but the office this is going into has no POTS
lines, just PRI and T1.

So in the end, I think we have a solution that will work, and if it
doesn't, I will take your (and CF's) advice with the channel bank.
Thanks.

-James

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Re: [asterisk-users] Audio data between concurrent SIP and PSTN

2008-08-29 Thread Alex Balashov

If I understand what you are asking correctly, no, all media streams - and
furthermore, their directional legs - are distinct.

IAX2 muxes media streams together into one logical connection.

SIP-driven RTP does not.

On Fri, August 29, 2008 5:46 pm, Allann Jones wrote:

 Hi. Are the audio streams returned by the user been shared between SIP and
 PSTN connections? I'm developing a speech recognition engine for Asterisk
 and I'm facing a problem where Asterisk is crashing when concurrent SIP
 and
 PSTN connections occur. I will read the code that implement that to
 understand it, but if anyone knows about that problem and can explain
 about
 it, thank you.


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-- 
Alex Balashov
Evariste Systems
Web: http://www.evaristesys.com/
Tel: (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599


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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Michael Graves
On Fri, 29 Aug 2008 09:58:56 -0500, Karl Fife wrote:

Anybody care to muse on Wi-SIP vs. SIP-DECT?

My limited research indicates that none of the WiSip phones will ever be
able to match the performance of DECT phones.  Maybe I'm wrong but a
Wi-SIP phone seems like a DIESEL sports car.  There is nothing wrong
with the technology, but it seems like a shoe-horned fit into the
requirements of a wireless endpoint.  DECT uses a wireless radio layer
that was engineered from the ground-up with the design priorities of a
wireless endpoit.  

I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
illustration of this point.  I guess there's no low-power way to
participate in a WiFi network, hense standby battery life that sucks in
Wi-SIP.  

I've never actually demoed a Wi-SIP phone on premesis, but if the range
of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
than double the range) I'd guess it to be quite hard to make a case for
Wi-SIP unless you're doing some straight-up network application
integration right onto the phone.  Can anyone speak to this?

I've used both fairly extensively in a home office setting. DECT is the
clear winner.

That said, the current crop of wifi APs and SIP handsets can do a good
job, but it's gonna be more work and maybe a little more expensive that
you think. You need newer APs with WMM.

Unless there's a truly compelling reason to go with converged
voice+data over wifi I'd recommend DECT in most cases.

Michael
--
Michael Graves
mgravesatmstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
fwd 54245




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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Michael Graves
On Fri, 29 Aug 2008 07:18:17 -0500, Karl Fife wrote:

 I've had essentially no problems with my snom m3s. Someone from snom
 has been in touch to confirm that they are now putting more effort into
 the firmware for this phone. There are a few new features that I'd like
 to see that are already in their plans.

When I saw  held this phone at Astricon 2007, I was impressed with the
price/value ratio, but I was frankly a bit turned off by how 'creaky' it
felt.  If I held it between my ear and shoulder I'd hear the dreaded
chintzy plastic creaking sound.  I think the one I saw may have been a
pre-production prototype.  Does your Snom M3 have a cheap plastic creaky
build?  Does it feel 'chintzy' to you? 

-Karl

I've had mine in service for 8 months and it has not suffered any
physical problems. No, it doesn't have the look and feel of a good
quality cell phone. That's true. But it hasn't been a problem either.
If you're using it in a warehouse you may think differently.

The Polycom SpectraLink 8002 wifi handset definitely feels more
industrial strength. That's less than ideal for a lot of people. The
buttons may last a billion contacts, but your really gotta push to make
a positive keypress. It's like the Panasonic Toughbook of cordless
phones. Might be less than ideal for an office user.

I'm not unhappy with the m3. I may buy a repeater since the S685IP is
going bye bye soon.

Michael
--
Michael Graves
mgravesatmstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
fwd 54245




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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Michael Graves
On Fri, 29 Aug 2008 20:11:54 +0300, Tzafrir Cohen wrote:

On Fri, Aug 29, 2008 at 09:56:36AM -0500, Karl Fife wrote:
  So.. Try getting a mom  pop accountancy company to go through having
  to 
  push 9 key-preses before they get to select the account they want to use 
  for outgoing calls (business or home on their case) THEN remembering to 
  switch it back again. (Their response was Fuck that, can't you make it 
  easier?)
 
 
 LOL to your customer response :-)
 
 Sometimes I wonder:  Do the people who design these things actually use
 telephones?  

And it makes me ask: is there any free software hardware phone?

The Siemens DECT line are open source. Not broadly available in the US
though.

Michael
--
Michael Graves
mgravesatmstvp.com
http://blog.mgraves.org
o713-861-4005
c713-201-1262
sip:[EMAIL PROTECTED]
skype mjgraves
fwd 54245




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Re: [asterisk-users] Wi-SIP vs. SIP-DECT

2008-08-29 Thread Anthony Francis
Lets not forget that the DECT specification does allow for data 
transmission. THere is no reason that in the future you would not be 
able to have integrated services over DECT.

Michael Graves wrote:
 On Fri, 29 Aug 2008 09:58:56 -0500, Karl Fife wrote:

   
 Anybody care to muse on Wi-SIP vs. SIP-DECT?

 My limited research indicates that none of the WiSip phones will ever be
 able to match the performance of DECT phones.  Maybe I'm wrong but a
 Wi-SIP phone seems like a DIESEL sports car.  There is nothing wrong
 with the technology, but it seems like a shoe-horned fit into the
 requirements of a wireless endpoint.  DECT uses a wireless radio layer
 that was engineered from the ground-up with the design priorities of a
 wireless endpoit.  

 I notice that the standby times of Wi-SIP vs. SIP-DECT are a great
 illustration of this point.  I guess there's no low-power way to
 participate in a WiFi network, hense standby battery life that sucks in
 Wi-SIP.  

 I've never actually demoed a Wi-SIP phone on premesis, but if the range
 of my WiFi LAPTOP vs. my DECT 6.0 headset is any indication, (DECT more
 than double the range) I'd guess it to be quite hard to make a case for
 Wi-SIP unless you're doing some straight-up network application
 integration right onto the phone.  Can anyone speak to this?
 

 I've used both fairly extensively in a home office setting. DECT is the
 clear winner.

 That said, the current crop of wifi APs and SIP handsets can do a good
 job, but it's gonna be more work and maybe a little more expensive that
 you think. You need newer APs with WMM.

 Unless there's a truly compelling reason to go with converged
 voice+data over wifi I'd recommend DECT in most cases.

 Michael
 --
 Michael Graves
 mgravesatmstvp.com

   


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[asterisk-users] Zap channel DTMF regeneration

2008-08-29 Thread [EMAIL PROTECTED]
I've got a problem that I hope someone here can shed some light on.

It seems that in any calls going over Zap channels (either with a FXO card or 
PRI card), 
inbound audio is constantly monitored for DTMF tones, and then these tones are 
regenerated back in the audio stream either within * if the endpoint is set for 
inband 
dtmfmode, or sent out-of-band for the endpoint to regenerate.

I have two applications where this has disasterous results: 
  1. Connecting to another system that does a lot of DTMF signaling
  2. Trying to use an iaxmodem and hylafax to receive faxes.

The DTMF detection code easily falses and at least mutes the audio.

I realize there are certain things (like the IVR) that require the DTMF 
detection; but on 
calls from the zap channel to an endpoint, I can't have it muting the audio, 
and 
potentially regenerating the tones.  Perhaps this could be configurable per 
extension 
entry?

I think I recall seeing something that looked for the fax initial tone, and 
would at 
least disable any echo cancellation - does that also disable DTMF regeneration?

I appreciate any help or pointers!

Joe


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Re: [asterisk-users] Asterisk CDR Problem

2008-08-29 Thread Max Alex
Hi,
let me know that you have configured properly in res_pgsql.conf in asterisk
with proper, and it is connected properly to database with database details.

Thanks,
Max Alex
Voip Developer



On Fri, Aug 29, 2008 at 10:26 AM, Hiren Mistry 
[EMAIL PROTECTED] wrote:


 Hi ,
 I have check zapte.conf in and after make some correction that problem
 solve.

 But now I am facing other problem. We are using here Postgres Database and
 the data from CLI it can't insert in Postgres Database. I have also here
 mention below cdr_pgsql.conf, modules.conf and cdr.conf

 cdr.conf -- Below
 [general]

 [csv]
 usegmtime=yes ;log date/time in GMT
 loguniqueid=yes ;log uniqueid
 loguserfield=yes ;log user field

 --
 cdr_pgsql.conf -- Below

 [global]
 hostname=localhost
 ;hostname=122.160.10.81
 port=5432
 dbname=asterisk
 password=postgres
 user=postgres
 table=cdr

 --
 modules.conf -- Below

 [modules]
 autoload=yes
 ;preload = res_odbc.so
 ;preload = res_config_odbc.so

 noload = pbx_gtkconsole.so
 ;load = pbx_gtkconsole.so
 noload = pbx_kdeconsole.so
 load = res_musiconhold.so
 noload = chan_alsa.so



 --
 OUTPUT on CLI --- Below
 localhost*CLI cdr status
 CDR logging: enabled
 CDR mode: simple
 CDR registered backend: csv
 CDR registered backend: cdr_manager
 CDR registered backend: cdr-custom
 localhost*CLI

 also when I load manually cdr_pgsql.so on CLI then it show error which is
 also I describe below
 localhost*CLI module load cdr_pgsql.so
 [Aug 29 10:22:21] WARNING[8984]: loader.c:362 load_dynamic_module: Error
 loading module 'cdr_pgsql.so': libpq.so.5: cannot open shared object file:
 No such file or directory
 [Aug 29 10:22:21] WARNING[8984]: loader.c:614 load_resource: Module
 'cdr_pgsql.so' could not be loaded.


 So, Please guide me for load Postgres module in asterisk for CDR Database.

   Subject:
 Re: [asterisk-users] Asterisk CLI Show Error :- (**Unknown**) instead of
 (Zap/22-1, )  From:
 Max Alex [EMAIL PROTECTED] [EMAIL PROTECTED]  Date:
 Thu, 28 Aug 2008 11:48:16 +0530To:
 Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com asterisk-users@lists.digium.com
 Hi Hiren,
 Have you properly configured the zap channels in asterisk,
 which device have you configured in asterisk with zaptel?

 let me know the dial plan for ivr.

 Thanks,
 Max Alex
 Voip Developer



 On Thu, Aug 28, 2008 at 11:40 AM, Hiren Mistry 
 [EMAIL PROTECTED] wrote:

 Hi, Everybody,

 I am planning to make a new IVR on Asterisk I have Installed zaptel ,
 libpri, asterisk, asterisk-addon on CentOS 5
 I also start service of zaptel and asterisk it start successfully. But
 when goto asterisk CLI prompt and check this IVR then all call string
 with (**Unknown**) instead of (Zap/22-1, ) and I have also 3 other
 Asterisk base IVR which is also on CentOS.
 [Asterisk CLI  Executing [EMAIL PROTECTED]:1] Answer(**Unknown**, ) in
 new stack ]

 Please Help me for Configuring this IVR.

 --
 With Regards,
 Hiren Mistry



 --
 With Regards,
 Hiren Mistry


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Re: [asterisk-users] Reliable wireless SIP phones

2008-08-29 Thread Tzafrir Cohen
On Fri, Aug 29, 2008 at 06:08:40PM -0500, Michael Graves wrote:
 On Fri, 29 Aug 2008 20:11:54 +0300, Tzafrir Cohen wrote:
 
 On Fri, Aug 29, 2008 at 09:56:36AM -0500, Karl Fife wrote:
   So.. Try getting a mom  pop accountancy company to go through having
   to 
   push 9 key-preses before they get to select the account they want to use 
   for outgoing calls (business or home on their case) THEN remembering to 
   switch it back again. (Their response was Fuck that, can't you make it 
   easier?)
  
  
  LOL to your customer response :-)
  
  Sometimes I wonder:  Do the people who design these things actually use
  telephones?  
 
 And it makes me ask: is there any free software hardware phone?
 
 The Siemens DECT line are open source. Not broadly available in the US
 though.

What does this mean? Could you please provide a link for more
information?

-- 
   Tzafrir Cohen
icq#16849755  jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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