Re: [asterisk-users] queues
Is there anyway to setup a queue with only one agent (device) which is always logged in. So when a call hits that queue the device will ring (if not already on a call) or will be put in the queue if the call is already in place? Sure, in queues.conf you can add many type of members (not just agents) like SIP or Local channels. So you don't need to use AgentLogin/CallBackLogin ej. [recepcion] musicclass = default monitor-format = wav49 strategy = ringall timeout = 15 retry = 2 autopause = no maxlen = 3 context = voicemail setinterfacevar = yes announce-frequency = 15 periodic-announce-frequency = 0 announce-holdtime = yes announce-round-seconds = 10 joinempty = strict leavewhenempty = strict eventwhencalled = yes eventmemberstatus = yes ringinuse = yes timeoutrestart = no member = SIP/9001,1 member = SIP/9005,2 -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y Telefonía IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Re: [asterisk-dev] Find the name of queue
i´m trying find in the codes of asterisk as change the name of file created
after that a extension dial for a queue.
Has someone some sugestion for obtain this name of queue(150)?
Use Queue monitor rather than Agent monitor.
agents.conf
recordagentcalls=no
queues.conf
monitor-type = MixMonitor
monitor-format = gsm
And define MONITOR_FILENAME in your dialplan
(just an example)
[macro-queues]
exten s,1,MONITOR_FILENAME=${ARG1}
exten s,n,Queue(${ARG1})
--
I like your SNOOPY POSTER!!
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] deprecated ALERT_INFO var andAMI's Originate command
Since 1.4 ALERT_INFO variable has been deprecated. I used to send this via AMI: Action: Originate Channel: Sip/1234 Application: AgentLogin Data: 1234 Variable: _ALERT_INFO=info=alert-autoanswer Callerid: AutoLogin[1234] In order to send an autologin and autoanswer call to the agent 1234 on an Aastra phone at extension 1234. (just for example). Now in * 1.4 with ALERT_INFO deprecated I don't have that option, rather than calling a Local/ channel to SetSIPheaders() and Dial(). I don't want to do it in that fashion 'cos I like (and have) to have completely separated dial plan logic (extensions.conf) and external applications via AMI. Regards, -- I'm having a MID-WEEK CRISIS! ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Call load balancing
I've got a system I'm putting together to handle IVR calls with *
I have one head system that terminates two PRIs. It routes the calls from
the PRIs to * boxes using IAX I'm planning on having four or five * boxes.
The * boxes run AGI scripts to process the IVR calls. Can I load balance the
routing if I have five calls each of the IVR * boxes gets two call and the
next call would go to the system that currently has the lowest number of
calls?
Another approach: what about load-balance (in terms of redundancy and
scalability) the AGI app's and just the AGIs with FastAGI? So your
IVR application can be separated from your * boxes and they (the * boxes)
dont have to ve overloaded with your AGI apps.
Your head system receive the two PRIs and in dial-plan logic you can (maybe
using RANDOM() or something more deterministic like a counter)
[just an example]:
exten s,1,Answer
exten s,n,Random(50:next)
exten s,n,AGI(agi://asterisk1/${VAR1}|${VAR2})
exten s,n,Hangup
exten s,n,AGI(agi://asterisk2/${VAR1}|${VAR2})
exten s,n,Hangup
--
Honi soit la vache qui rit.
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Asterisk queue and agents
Have a question for the group If I have an agent is on the phone outside of the queue should that person still get queue calls ? Doing a show agents online I see Available however show hints I see inuse. There is a ringinuse feature for SIP devices on 1.4.X which is what you are looking for. -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y Telefonía IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] API: how to bridge originated call?
in my case I want a user to be on-line all the time - the system will dial and connect them and, when they're done, they select the next one. what I'm doing now is putting them into a loop with a g-option on the dial. the number it dials is set thru the api. if the number's not set it waits one second and loops again. Why not use an agent channel AgentLogin()? Or I missunderstood your need? -- Honi soit la vache qui rit. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] play music while continue executing dial plan
Perhaps MusicOnHold() app? Is there any application can let the dial plan to execute while playing music? Say I have a lot of command to do in the dial plan but I don't want to keep silence while execution of dial plan. I notice Background(file) can play music but it will hold until pressing a key. I want something like background and it plays music with continuing execute the rest of the command in dial plan. -- YOW!!! I am having fun!!! ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] CLI output to file
Hi all, How can I redirect the CLI output to file without viewing it on screen? Is it possible. Read and edit /etc/asterisk/logger.conf You should have already that output at /var/log/asterisk/messages. -- Oh, wow! Look at the moon! ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] CLI output to file
Thanks! But the information in /var/log/asterisk/messages is much different from the messages in CLI. I want to log the message in CLI to file for easy debugging. It is the same, see the levels in logger.conf, copy the console config to the messages config: (just for example) console = notice,warning,error,verbose,dtmf messages = notice,warning,error,verbose,dtmf And you will have the same output. :) On 12/18/06, Octavio Ruiz (Ta^3) [EMAIL PROTECTED] wrote: Hi all, How can I redirect the CLI output to file without viewing it on screen? Is it possible. Read and edit /etc/asterisk/logger.conf You should have already that output at /var/log/asterisk/messages. -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y Telefonía IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] AgentCallbackLogin deprecated?
Yes, AgentCallbackLogin is deprecated, but it will not be removed until after 1.4. Is there an isolated example somewhere of how to use existing dialplan logic and dynamic queue membership to simulate the current behaviour? http://svn.digium.com/view/asterisk/trunk/doc/queues-with-callback-members.txt What about generation of statistics for callcentre monitoring? If this is not taking place through chan_agent, won't it be reinventing the wheel to have to simulate this behaviour, too? Why? Seems that reinventing the well was the agentcallbacklogin implementation, when it could be happend in dialplan logic. -- May I ask a question? ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue management
That's pretty easy and included in the basic * implementation - you tell the queue not to accept users and play a message after the queue command terminates. l. Don't forget to analyze the QUEUESTATUS variable. :) -- Sign my PETITION. ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Can AGI do this?
Bret Schuhmacher, who happens to be smarter than you, thinks:
Please pardon the absolute noob questions. Someone has asked me to
interface with Asterisk and have it dial 4 numbers in succession
I dont understand this:
to have
it track down an on-call person.
If not, is it possible to write an AGI program that gets all 4 numbers,
then somehow hands them one-by-one to Asterisk? If so, how does
Asterisk manage the communication of failed to complete the call with
the AGI app? Does the AGI just monitor stdin looking for status
messages and returns the next number?
If Asterisk/AGI can do both, is the first method better than the
second? It certainly seems easier.
The AGI script can die when it finished they job, probably I'm
missunderstanding what you want but maybe this examples helps:
exten = 123,1,Answer
exten = 123,n,AGI(somescript)
exten = 123,n,Dial(${TRUNK}/${FOURDIGITNUMBER})
exten = 123,n,Hangup
somescript: just sends AGI command SETVAR FOURDIGITNUMBER 2468
[context]
exten = s,1,Answer
exten = s,n... (set timeouts, et all).
exten = s,n,Background(audio)
exten = s,n,WaitExten
exten = _,1,Dial(${EXTEN})
exten = t,..
exten = h,...
--
Onward through the fog.
___
--Bandwidth and Colocation provided by Easynews.com --
asterisk-users mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-users
