> Have a question for the group > If I have an agent is on the phone outside of the queue should that person > still get queue calls ? > Doing a show agents online I see Available however show hints I see inuse.
There is a ringinuse feature for SIP devices on 1.4.X which is what you are looking for. -- Octavio Ruiz Cervera Neocenter, SA. de CV. http://www.neocenter.com/ Soluciones para Centros de Contacto y TelefonÃa IP Tel.: (+52 55) 8590-9000 Ext. 9016 Cel.: (+55 55) 5514-087790 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
