[asterisk-users] Telus (Alberta) PRI Caller ID NAME, Display IE, Facility ID

2007-11-06 Thread Stephen Bosch
We are trying to send caller ID NAME information over a Telus PRI in 
Alberta.

The PRI tech says that he sees the NAME information, and for calls over 
the same network, that NAME info should be reaching the receiving 
station, but it is not.

The technician was stumped. I suspect there's something specific that I 
need to do to make it work, since many PBXs can do this. The switch is a 
Nortel DMS 100 in National ISDN 2 mode.

I've put some 'pri intense debug' output below. Names and numbers have 
been changed to protect the innocent :)

Is there anybody out there using a Sangoma A10X series card on a Telus 
PRI in Alberta, and do you have CID NAME working?

 Informational frame:
 SAPI: 00  C/R: 0 EA: 0
  TEI: 000EA: 1
 N(S): 043   0: 0
 N(R): 039   P: 0
 90 bytes of data
 -- Restarting T203 counter
 Stopping T_203 timer
 Starting T_200 timer
 Protocol Discriminator: Q.931 (8)  len=90
 Call Ref: len= 2 (reference 4/0x4) (Originator)
 Message type: SETUP (5)
 [04 03 80 90 a2]
 Bearer Capability (len= 5) [ Ext: 1  Q.931 Std: 0  Info transfer capability: 
 Speech (0)
  Ext: 1  Trans mode/rate: 64kbps, circuit-mode 
 (16)
  Ext: 1  User information layer 1: u-Law (34)
 [18 03 a9 83 81]
 Channel ID (len= 5) [ Ext: 1  IntID: Implicit, PRI Spare: 0, Exclusive 
 Dchan: 0
ChanSel: Reserved
   Ext: 1  Coding: 0   Number Specified   Channel Type: 3
   Ext: 1  Channel: 1 ]
 [1c 1a 9f 8b 01 00 a1 14 02 01 04 02 01 00 80 0c 41 63 75 72 65 20 48 65 61 
 6c 74 68]
 Facility (len=28, codeset=0) [ 0x9f, 0x8b, 0x01, 0x00, 0xa1, 0x14, 0x02, 
 0x01, 0x04, 0x02, 0x01, 0x00, 0x80, 0x0c, 'Customer', 0x20, 'Health' ]
 [1e 02 80 83]
 Progress Indicator (len= 4) [ Ext: 1  Coding: CCITT (ITU) standard (0) 0: 0  
  Location: User (0)
   Ext: 1  Progress Description: Calling 
 equipment is non-ISDN. (3) ]
 [28 0d b1 41 63 75 72 65 20 48 65 61 6c 74 68]
 Display (len=13) Charset: 31 [ Customer Name ]
 [6c 0c 21 80 34 30 33 35 33 39 35 37 39 37]
 Calling Number (len=14) [ Ext: 0  TON: National Number (2)  NPI: 
 ISDN/Telephony Numbering Plan (E.164/E.163) (1)
   Presentation: Presentation permitted, user number 
 not screened (0) '403814' ]
 [70 0c a1 31 36 30 34 32 39 38 32 37 39 34]
 Called Number (len=14) [ Ext: 1  TON: National Number (2)  NPI: 
 ISDN/Telephony Numbering Plan (E.164/E.163) (1) '16045552794' ]
 -- Called g0/16045552794
 pbx*CLI
  [ 00 01 01 58 ]

You can see that it's sending both Facility IE and Display IE name 
information. The technician was suggesting that sending both might be 
the problem. If so, I have no idea how to turn off the Display IE, and I 
solicit suggestions :)

The rest of the PRI stuff is just call setup.

 
  Supervisory frame:
  SAPI: 00  C/R: 0 EA: 0
   TEI: 000EA: 1
  Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
  N(R): 044 P/F: 0
  0 bytes of data
 -- ACKing all packets from 42 to (but not including) 44
 -- ACKing packet 43, new txqueue is -1 (-1 means empty)
 -- Since there was nothing left, stopping T200 counter
 -- Nothing left, starting T203 counter
 -- Restarting T203 counter
 pbx*CLI
  [ 02 01 4e 58 08 02 80 04 02 18 03 a9 83 81 ]
 pbx*CLI
  Informational frame:
  SAPI: 00  C/R: 1 EA: 0
   TEI: 000EA: 1
  N(S): 039   0: 0
  N(R): 044   P: 0
  10 bytes of data
 -- ACKing all packets from 43 to (but not including) 44
 -- Since there was nothing left, stopping T200 counter
 -- Stopping T203 counter since we got an ACK
 -- Nothing left, starting T203 counter
  Protocol Discriminator: Q.931 (8)  len=10
  Call Ref: len= 2 (reference 4/0x4) (Terminator)
  Message type: CALL PROCEEDING (2)
  [18 03 a9 83 81]
  Channel ID (len= 5) [ Ext: 1  IntID: Implicit, PRI Spare: 0, Exclusive 
 Dchan: 0
 ChanSel: Reserved
Ext: 1  Coding: 0   Number Specified   Channel Type: 3
Ext: 1  Channel: 1 ]
 Sending Receiver Ready (40)
 
 [ 02 01 01 50 ]
 
 Supervisory frame:
 SAPI: 00  C/R: 1 EA: 0
  TEI: 000EA: 1
 Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
 N(R): 040 P/F: 0
 0 bytes of data
 -- Restarting T203 counter
 -- Restarting T203 counter
 -- Zap/1-1 is proceeding passing it to SIP/121-082399e8
 pbx*CLI
  [ 02 01 50 58 08 02 80 04 01 1e 02 80 88 ]
 pbx*CLI
  Informational frame:
  SAPI: 00  C/R: 1 EA: 0
   TEI: 000EA: 1
  N(S): 040   0: 0
  N(R): 044   P: 0
  9 bytes of data
 -- ACKing all packets from 43 to (but not including) 44
 -- Since there was nothing left, stopping T200 counter
 -- Stopping T203 counter since we got an ACK
 -- Nothing left, starting T203 counter
  Protocol Discriminator: Q.931 (8)  len=9
  Call Ref: len= 2 (reference 4/0x4) (Terminator)
  Message type: ALERTING (1)
  [1e 02 80 88]
  Progress Indicator (len= 4) [ Ext: 1  Coding: CCITT (ITU) standard (0) 0: 0 
   Location: User (0)

Re: [asterisk-users] Telus (Alberta) PRI Caller ID NAME, Display IE, Facility ID

2007-11-06 Thread Stephen Bosch
Hi, James -- thanks for your comments.

James FitzGibbon wrote:
 On 11/6/07, *Stephen Bosch* [EMAIL PROTECTED] 
 mailto:[EMAIL PROTECTED] wrote:
 
 We are trying to send caller ID NAME information over a Telus PRI in
 Alberta.
 
 The PRI tech says that he sees the NAME information, and for calls over
 the same network, that NAME info should be reaching the receiving
 station, but it is not.
 
 
 I've had no end of trouble getting CNAM out of NI-2 PRIs with Telus.  
 We're in Ontario, but the switch configs are the same across the country 
 I believe.

Well, that's not strictly true. Configurations in BC and Alberta are 
different, a legacy of the pre BCTel/Telus merger days.

BCTel had a lot of GTE Automatic Electric equipment in its network.

 It survives if it goes to a Telus customer, but not if it crosses over 
 to Bell, Rogers, etc.

Well -- here's where you can help me, because our name info is not even 
surviving on Telus' own network. I don't really care too much about Bell 
and Rogers, since Bell barely has a footprint out here and Rogers 
doesn't provide CNAM on its mobile network anyway (and nobody is using 
Rogers home phone ;) ).

So -- if you had it working on Telus, what did you do?

 One tech claimed it was because I was sending calling name in addition 
 to the IE,

He probably meant the Display IE *and* the Facility IE. If you see my 
post it's what the technician I was working with suggested. Would be 
great if I knew a way of turning off the Display IE, if that's even 
possible/allowed. If it's not, then the don't send both idea is wrong.

 while another claimed it was just a problem when the call 
 passes from a NI-2 circuit to NI-1 (which some of the other carriers 
 still use).

Yeah, I've confirmed that this is an issue through a number of different 
people.

 So, no real solution for you, but at least you know it's not something 
 obvious you're doing.  I've tweaked my zaptel settings back and forth 
 and tested with Telus on the phone to no avail.  In the end, we deemed 
 the effort to not be worth it.

Did you end up adding name records to the LIDB?

Anyway -- again -- what did you do to get it working on Telus' network? 
Do you know what kind of switch you were connected to?

-Stephen-

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Re: [asterisk-users] Digium Vs sangoma Hradware

2007-11-01 Thread Stephen Bosch
Michelle Dupuis wrote:
 And just for confusion, one of the guys I work with swears by Sangoma.  (I
 have not done a lot of T1 stuff personally...so maybe as your expertise
 grows Sangoma becomes a better fit).
 
 Perhaps I should have voted for Heinz...

as for string -- go with fishing line.

-Stephen-

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Re: [asterisk-users] Voicemail issues in 1.4.11

2007-10-16 Thread Stephen Bosch
Jeremy Mann wrote:
 Asterisk isn’t playing my voicemail greetings even though they are 
 defined.  Below are the relevant configs(from show dialplan) as well as 
 the level 3 verbose messages asterisk is giving.  Also a listing of the 
 directory. 
 
 Asterisk just plays the “The person at extension…” message, not the 
 greetings I have recorded.

Try to get rid of all of the unavail files in your directory but one.

I had the same thing happen to me and realized that I had lost track of 
which files were valid and which weren't (IOW, I had a bunch of empty or 
corrupt audio files). Use the process of elimination to find a file and 
codec that works.

You might also try doing a stack trace if increasing the verbosity 
doesn't help you find the problem.

-Stephen-


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Re: [asterisk-users] Is there real benefits on a SMP machine for Asterisk?

2007-10-16 Thread Stephen Bosch
shadowym wrote:
 Whatever your many reasons, using that stuff for Asterisk is a waste of money 
 but go crazy if you want!

Well, all I can say is, you're clearly not dealing with my clients. They 
want the phones to work. Always. When they don't work, the clients get 
very, very angry at me.

-Stephen-

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Re: [asterisk-users] What web GUI are people happy with?

2007-10-16 Thread Stephen Bosch
Paul Hales wrote:
 I use vi. Not sure if it has a web interface yet.

vi is great, but our clients don't know how to use it.

They also don't want to have to call us every time they want to make a 
change -- so for them, FreePBX it is. I make its limitations very clear 
to them.

The other problem with vi is that there's no native version for Xbox.

-Stephen-

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Re: [asterisk-users] phone as control interface (was 99bottlesof beer)

2007-10-16 Thread Stephen Bosch
John Faubion wrote:
 Does anyone know of such a  device that I can use over a network? It would
 be a pain to run a USB cable. I am thinking of devices that are like:
 
 I think your missing the key feature of these devices, UPB/X10.

Since when did Phidgets do X10?

X10 is ugly, anyway.

-Stephen-

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Re: [asterisk-users] Loud pop at the end of messages causing level problems

2007-10-16 Thread Stephen Bosch
Eric Deutsch wrote:
 Hi everyone, I’ve set up a little Asterisk system with a Digium TDM400P 
 and everything works splendidly except for the messages callers leave. 
 Every message that a caller leaves is very faint. I’ve already set 
 volgain=6.0 in voicemail.conf, and that seems better, but to be at a 
 good volume I estimate I may need to go up to 40.0. Is that reasonable?

Before you tinker with the gain settings in voicemail.conf, I recommend 
you tweak the gain settings in zaptel.conf.

-Stephen-

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Re: [asterisk-users] DS3 Interface

2007-10-12 Thread Stephen Bosch
Hi, Brian:

Brian West wrote:
 Matt,
 I talk very openly about this issue.  It was very rude of you to bring 
 this up.  This plea was total bullshit.  If you want to know the whole 
 story feel free to call me and talk about it.  918-424-9378... anyone 
 can call me and ask me questions about it.  The plea was a deal worked 
 out between the DOJ and my attorney which was good because I signed my 
 plea on Sept. 4th 2001.  If you try to fight the DOJ you will not win.  
 That plea was the only way to settle the issue without a trial.  All I 
 did was click edit in frontpage and alert them of anonymous publishing 
 priv. were on their servers and they called the FBI and three days later 
 our office was raided.  This I consider mudslinging by you and wasn't 
 very gentle man like.

I'm not making excuses for anyone, but I have the following suggestion:

If you treat people respectfully, without being snide or aggressive, 
then you will be much less likely to open yourself up to responses in kind.

You throw your weight around a lot on the list. Try giving friendly, 
constructive input. You will be amazed at the results.

Cheers,

-Stephen-

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Re: [asterisk-users] DS3 Interface

2007-10-12 Thread Stephen Bosch
Brian West wrote:
 And what was the purpose of this?

So that we would realize who we were talking to.

:)

-Stephen-


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Re: [asterisk-users] Weatherproof Hard Phone

2007-10-11 Thread Stephen Bosch
Philipp Kempgen wrote:
 Don Kelly wrote:
 
 http://www.sandman.com/autodial.html
 
 These phones look like the ones we had in Germany
 20 years ago.  ;-P

Hey, don't knock it, Phillipp :) -- I'm as big a fan of German 
technology as anybody, but these phones are amazing pieces of 
engineering. Reliable, with excellent sound quality, and practically 
indestructible. There's a reason they're still in production after all 
these years.

-Stephen-


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Re: [asterisk-users] $70 USD bounty for simple Junghanns ISDNguard shell script

2007-10-11 Thread Stephen Bosch
Nick Richardson wrote:
 Hi all,
 
 I recently purchased a Junghanns ISDNguard and to my horror I found out:
 - Junghanns technical support is non-existant
 - I can't use it without recompiling Asterisk with res_watchdog

Let me know if you get any response on this bounty.

Cheers,

Stephen Bosch
Calgary, Alberta, Canada


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Re: [asterisk-users] Sangoma vs Digium: (was Re: ping too)

2007-10-05 Thread Stephen Bosch
Hi, all:

I think everybody is entitled to their biases, and I have to say that -- 
far from seeing this as a flame-war or otherwise tedious -- I think it's 
great that we're having this discussion and getting open and honest 
input from Digium staffers. We want to hear your thoughts and feelings 
on the issue, because the rumour mill has been going full-blast, and 
honesty helps public perception and keeps the speculation to a minimum.

I appreciate the difficulty of Digium's position as both the keeper of 
the flame and manufacturer of hardware. Open source business models 
aren't obvious or easy.

So -- now that we acknowledge that running a business is tough stuff, 
let's be fair and say that Sangoma faces many of the same challenges. 
Honestly, if Sangoma had to depend purely on Asterisk for its bread and 
butter, it wouldn't be around, so calling it a parasite is off the 
mark. The arrival of Asterisk has certainly been a good thing for 
Sangoma, but they are a hardware manufacturer and always have been. 
That's a different heritage than Digium's. Different history, different 
worldview, different approach.

My bias is purely this: I like quality. I like stuff to work. I'll give 
everything a chance. If Digium has made strides in improving their 
product (and anecdotal evidence suggests this to be the case -- 
personally I haven't run any of the newer hardware yet) then that's 
great and I'd absolutely be willing to give it another go.

Digium should be (and some of the guys there seem to be) grateful that 
there is this kind of competition. You can argue that competing 
manufacturers have benefited from the open source Asterisk, but it would 
be disingenous to suggest -- code contributions or not -- that the 
reverse is not also true. The bar got raised. Certain flaws were made 
obvious. And let's not forget one last thing:

Asterisk's utility depends on reliable hardware. We are not in a 
competitive vacuum here -- if Asterisk doesn't work well because the 
only hardware available for it is flakey, then Asterisk, the Asterisk 
community, and Digium all lose. Don't miss where the competition is -- 
it's not the other card manufacturers. It's Cisco. It's Nortel. It's 
Avaya, and on some planets, 3Com/Panasonic/NEC/Toshiba ;) .

This is a business *ecosystem* we're in here.

If I could make a couple of suggestions to Digium, right in the open 
sunshine, they would be these:

1. Embrace your competitors. I realize you're already doing this to some 
extent -- but there's a lot of rhubarb going on about what will happen 
to Astricon now that Digium has bought Sokol and Associates. Make sure 
the other guys are still welcome to come to the dance, and let them 
speak, too. Everybody wants to see this thing succeed, and there's lots 
of room on the dance floor for everybody.

2. Communicate. I realize it's a challenge when you're busy, but I can 
make it simpler for you. The most important thing is responsiveness. 
People have to know that their input has registered, or they're going to 
feel ignored, they'll lose their trust and go elsewhere (this has been 
improving at Digium in the last 6 months, so credit to them).

3. Remember that there is a big world outside the United States. Some 
Asterisk users in other countries have been getting the feeling that 
Digium cares very little about their specific circumstances and 
implementation challenges. (I think Digium's figuring this out too -- 
the BRI card is the evidence -- but there's nothing wrong with 
reinforcing it. Things were not so good before).

Those are my 102 cents. Again - I'm glad we're talking about this. It 
can only help.

Cheers,

-Stephen-


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Re: [asterisk-users] extensions.conf vs. AEL

2007-10-05 Thread Stephen Bosch
Michael Collins wrote:
 I just got the 2nd edition Asterisk book from O'Reilly, and was
 surprised
 to find nothing in there about AEL, except a mention of extensions.ael
 on
 page 471.

 
 This is too bad.  A preliminary chapter, an intro into AEL, why it's
 valuable, etc. would have been very welcome.  Even an appendix of a few
 pages with examples and references to on-line documentation would have
 been helpful.  I don't think I want to wait for the 3rd edition.
 Perhaps the Asterisk Cookbook will have some AEL stuff in it...

drum
Our book Practical Asterisk 1.4, due out 1Q 2008, will include an AEL 
chapter.

We actually delayed publication to get it in because we thought it was 
important.

You can check out the work in progress at 
http://www.the-asterisk-book.com/unstable/
/drum

Cheers,

-Stephen-


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Re: [asterisk-users] Replace full PRI with SIP/IAX trunks...YES/NO?

2007-10-05 Thread Stephen Bosch
Jim Canfield wrote:
 I've been considering replacing a PRI with SIP or IAX trunks.  The 
 monthly cost difference is marginal, but it would save a bit on the 
 hardware side and soft trunks would be easier to manage. I can't help 
 but wonder what I would be giving up?  I'd like to hear some lessons 
 learned from those who are doing it or decided, for whatever reason, 
 it's a bad idea.

Here's what you'd be giving up: reliability.

If consistent call quality and reliability is what you want, SIP or IAX 
on unmanaged, public networks is not for you. If you can arrange private 
bandwidth to a carrier's POP where you can pull telco SIP channels that 
get you right onto the PSTN, then great. Not many locations have this 
available yet.

If cheap is what you want and you're not too concerned about service 
quality, SIP and IAX can be a good option. As it appears you're running 
a clinic, I would recommend against dumping your PRI.

Cheers,

-Stephen-


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Re: [asterisk-users] ping

2007-10-03 Thread Stephen Bosch
Steve Totaro wrote:
 must be blacklisted, i have posted like 4 messages and none are showing up.

That's what I thought, too, but there's some weirdness going on with 
Digium's list server spam filtering.

Anyway, you'll probably see this one :)

-Stephen-


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Re: [asterisk-users] PRI Setup problem

2007-10-02 Thread Stephen Bosch
Doug Lytle wrote:
 Alvin Austin wrote:
 Thanks for all of the good suggestions.  I've been able to get things 
 working.

 I had been trying to use zaptel svn in order to get past error messages 
 with compiling ztdummy.ko for the 2.6.22 kernel 
   
 
 The newest kernel that I've been able to use with the current Wanpipe 
 drivers is 2.6.20.1

He's using the beta wanpipe, which works with the newer kernels.

Cheers,

-Stephen-

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Re: [asterisk-users] PRI Setup problem

2007-10-02 Thread Stephen Bosch
Doug Lytle wrote:
 Stephen Bosch wrote:
 He's using the beta wanpipe, which works with the newer kernels.

   
 So am I.  wanpipe-3.1.4.tgz 
 ftp://ftp.sangoma.com/linux/current_wanpipe/wanpipe-3.1.4.tgz


Hmn -- here's what his post said:

 I've recompiled with the latest svn sources for zaptel, libpri, and 
 Asterisk.  Wanpipe is 3.3.0.p4.
 Switched the T1 cable. Same result.

I don't see a 3.3.0.p4 on the wiki, but maybe it's on the ftp...

-Stephen-

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Re: [asterisk-users] PRI Setup problem

2007-10-01 Thread Stephen Bosch
Alvin Austin wrote:
 I've recompiled with the latest svn sources for zaptel, libpri, and 
 Asterisk.  Wanpipe is 3.3.0.p4.
 Switched the T1 cable. Same result.

Hmn -- when you recompiled, did you

1. clean out all the source directories?
2. remove the binaries?
3. recompile in the right order?

I'm not sure using SVN is a good idea here. It should work with stable ;)

Has the PRI been tested with test equipment? We should make sure there 
is a D channel before assuming misconfiguration. I don't think we can do 
even a loopback test if there is no D channel...

-Stephen-


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Re: [asterisk-users] Polycom 501 Phones Rebooting

2007-09-24 Thread Stephen Bosch
Douglas Garstang wrote:
 Wow. Polycom phones are STILL doing that? I haven't been involved with 
 Polycom phones since before January, and it was a problem back then too. 
 Jeez...

Doug -- he's using 1.6.7 firmware.

-Stephen-

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Re: [asterisk-users] Polycom 501 Phones Rebooting

2007-09-24 Thread Stephen Bosch
Hi, Greg:

I really can't recommend upgrading to a 2.x firmware highly enough. Many 
people had the spontaneous reboot problems and I think they were all 
solved by going to current 2.x firmware.

-Stephen-

Gregory Boehnlein wrote:
 Finally, press and hold all 4 arrow keys until the phone bleeps, then
 capture the log files dumped to your provisioning server one last time.

 If the problem's not obvious from reading the logs, escalate these logs
 to your Polycom reseller and ask them to open a ticket with Polycom on
 your behalf. Of course they might recommend upgrading to 2.x  ;-)
 
 Well, here is what I got. Have no idea how to read these..
 
 0924095418|so   |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
 [0x0]
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
 SoMediaSessStateSetup (Real)
 0924095418|so   |2|177|[SoMediaSessC]: 0x10b42844: State:
 SoMediaSessStateSetup, Start Timer: 1000 msecs
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
 SoMediaSessStateOverlap (Real)
 0924095418|so   |2|177|[SoMediaSessC]: 0x10b42844: State:
 SoMediaSessStateOverlap, Start Timer: 3 msecs
 0924095418|sip  |2|177|SipCallMake 8605654321
 0924095418|sip  |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
 0924095418|sip  |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding
 0924095418|so   |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
 Net(0x10edbff0) St(3)
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - State
 (SoMediaSessStateOverlap) - Event (SoMediaSessEvLclNetProceeding)
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
 SoMediaSessStateProceeding (Real)
 0924095418|so   |2|177|[SoMediaSessC]: 0x10b42844: State:
 SoMediaSessStateProceeding, Start Timer: 6 msecs
 0924095418|sip  |3|177|407 challenge received
 0924095418|sip  |2|177|doDnsNaptrLookup: '192.168.1.1' is an IP, bailing
 0924095418|sip  |2|177|SipOnEvCallNewState 10edbff0,10b42844 2,Proceeding
 0924095418|so   |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
 Net(0x10edbff0) St(3)
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - State
 (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetProceeding)
 0924095418|so   |2|177|[SoNcasC]: Receiving MsgType 0x848
 0924095418|sip  |2|177|SipOnEvCallNewState 10edbff0,10b42844 3,NULL
 0924095418|so   |2|177|[SoMediaSessC]: MsgPpsCallStateInd Usr(0x10b42844)
 Net(0x10edbff0) St(4)
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - State
 (SoMediaSessStateProceeding) - Event (SoMediaSessEvLclNetRingback)
 0924095418|so   |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
 [0x0]
 0924095418|so   |2|177|soToneStop: Stopping host tone 0x10b892a4 (dial).
 [0x0]
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - New State:
 SoMediaSessStateRingBack (Real)
 0924095418|so   |2|177|[SoMediaSessC]: 0x10b42844: State:
 SoMediaSessStateRingBack, Start Timer: 6 msecs
 0924095418|sip  |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
 ptime=0,dir 2 index 0
 0924095418|so   |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
 d[2] p[0] pn[0] lp[2232] rip[192.168.1.1] rp[18536] dp[30333]
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - State
 (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
 0924095418|sip  |2|177|SipOnEvNewCodec 101a8c0,101 telephone-event/8000
 18536,2232 ptime=0,dir 2 index 0
 0924095418|so   |2|177|soStreamAddrSet DestIP: local RTP port=2232  dest
 IP=192.168.1.1  dest port=18536 (10B359C0)
 0924095418|so   |2|177|soStreamNetConn attempt to re-connect RTP stream to
 network
 0924095418|so   |2|177|soStreamNetConn attempt to re-open RTCP port
 0924095418|so   |2|177|soStreamLclTermConn: receive-only (10B359C0)
 0924095418|so   |2|177|soStreamNetConn attempt to re-connect RTP stream to
 network
 0924095418|so   |2|177|[SoStreamC]: 1st rtp pkt rx now.
 0924095418|so   |2|177|soStreamNetConn attempt to re-open RTCP port
 0924095418|so   |2|177|soStreamLclTermConn: send-and-receive (10B359C0)
 0924095418|so   |2|177|[SoMediaSessC]: [0x10b42844] pps[0x10edbff0] i[0x0]
 d[2] p[120] pn[6] lp[2232] rip[192.168.1.1] rp[18536] dp[101]
 0924095418|so   |2|177|[SoMediaSessC]: Call (0x10b42844) - State
 (SoMediaSessStateRingBack) - Event (SoMediaSessEvLclNetMediaInfoInd)
 0924095418|so   |2|177|soStreamNetConn attempt to re-connect RTP stream to
 network
 0924095418|so   |2|177|soStreamNetConn attempt to re-open RTCP port
 0924095418|so   |2|177|soStreamLclTermConn: receive-only (10B359C0)
 0924095418|so   |2|177|soStreamNetConn attempt to re-connect RTP stream to
 network
 0924095418|so   |2|177|soStreamNetConn attempt to re-open RTCP port
 0924095418|so   |2|177|soStreamLclTermConn: send-and-receive (10B359C0)
 0924095418|so   |2|177|[SoStreamC]: 1st rtp pkt tx now.
 0924095423|sip  |2|177|SipOnEvNewCodec 101a8c0,0 PCMU/8000 18536,2232
 ptime=0,dir 2 index 0
 0924095423|so   |2|177|[SoMediaSessC]: 

Re: [asterisk-users] Wondering why I can't post

2007-09-17 Thread Stephen Bosch
Bryan M. Johns wrote:
 Stephen,
 
 Thanks for the heads-up on the cab ride from Phoenix to the event.  I
 did not know it was that far.  I will be coming in Wednesday morning and
 I may take the same route you are considering. 
 
 Anybody coming in Wednesday morning that wants to split fare?

The sedan service we're considering is offered by SuperShuttle; you can
find them at SuperShuttle.com. They also offer a passenger van service.

Cheers,

-Stephen-

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Re: [asterisk-users] Astricon 2007 -- does anybody need a ride?

2007-09-17 Thread Stephen Bosch
Matt Riddell wrote:
 Subject: Astricon 2007 -- does anybody need a ride?
 
 Heh can't see any reason it would have been moderated!

I posted it at least four times, and not one made it through. Perhaps
it's a spam filter.

-Stephen-

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Re: [asterisk-users] DECT SIP phones

2007-09-16 Thread Stephen Bosch
Michiel van Baak wrote:
 On 08:00, Fri 14 Sep 07, H?kan K?llberg wrote:
 On Thu, Sep 13, 2007 at 06:05:51PM -0600, Stephen Bosch wrote:
 I'm looking for a SIP DECT (cordless) phone for North American
 installations. I've heard only of the Siemens Gigaset S450/C450 phones.
 Apparently these aren't sold for use in NAm, even though they're
 supposed to be legal (in the United States, anyway).
 Hello!

 I would reccomend the Kirk DECT gateway. It is SIP capable
 and avilable for N America.

 We have a setup with the Skinny ( chan_sccp ) protocol and in Sweden,
 but I wouldn't expect any problems in NA.

 Our customer have used it for a while now.
 
 We use a setup like that with chan_sccp on 1.2 on one
 customer location.
 I dont know if you have NEC-Philips there in NA but they
 have great dect/sip setups as well. we use them in a couple
 of installations in medical facilities (man down, assistant
 call, that kindda stuff)

We have Philips here, but the trouble with Philips and Siemens is that
the product lines between NA and Europe are usually quite different.

The European stuff complies with ISO standards and can be used legally
here most of the time, but buying it in Europe and then shipping and
using it here can be an issue if you run into problems.

Is the DECT stuff Philips branded or NEC-Philips?

-Stephen-


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[asterisk-users] Wondering why I can't post

2007-09-16 Thread Stephen Bosch
I've been trying to post a specific message for the last four or five
days. It's on a specific topic, and I suspect the topic is the reason it
is not being published to the list. Which would suggest that some kind
of keyword filtering is being done, though I've rephrased the message
several different ways without success.

I'm sending this message to see if my new posts even make it to the
list. If this one does, I'll have my answer.

-Stephen-

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Re: [asterisk-users] Wondering why I can't post

2007-09-16 Thread Stephen Bosch
Matt Riddell wrote:
 Stephen Bosch wrote:
 I've been trying to post a specific message for the last four or five
 days. It's on a specific topic, and I suspect the topic is the reason it
 is not being published to the list. Which would suggest that some kind
 of keyword filtering is being done, though I've rephrased the message
 several different ways without success.
 
 I'm sending this message to see if my new posts even make it to the
 list. If this one does, I'll have my answer.
 
 Yes this post is making it.  Are you bashing someone/something?
 
 Anything in the mail likely to get someone in legal trouble?

The answer is no to both questions. Here's what I'm trying to post:

Subject: Astricon 2007 -- does anybody need a ride?

Hi, folks:

Steve Totaro and I are going to be sharing a sedan from Phoenix Sky
Harbor airport to the conference hotel for the conference. We're
arriving on Tuesday night.

The conference hotel is 45 minutes away (assuming good traffic); the
taxi fare will be a killer.

As an alternative, we'll be booking an executive sedan. We'll have room
for one or two more people; if we fill it to the published maximum (4
people), the cost per person will be a very reasonable 19 USD per
person, not including taxes and tip.

If you'll be arriving on Tuesday evening and are interested, please
contact me off-list.

Cheers,

Stephen Bosch


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Re: [asterisk-users] Generating an old-fashioned dialtone

2007-09-13 Thread Stephen Bosch
Phil Reynolds wrote:
 On Wed, Sep 12, 2007 at 11:23:51AM -0600, Stephen Bosch wrote:
 It's been years since I was in the UK. I can't remember what the modern
 dial tone sounds like. When did it change?
 
 The first version of it appeared in parts of Sutton Coldfield in 1976,
 but some places still had the old tone into the 1990s. The modern one is
 of a slightly higher pitch than the 1976 version. Much of Europe uses a
 similar tone. The secondary dial tone in France (that followed use of
 19 when that was the International prefix) was quite similar too.

The German dialtone is a single frequency with no beat, which would
sound very different from the aforementioned tone only with a higher
pitch...

-Stephen-

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[asterisk-users] DECT SIP phones

2007-09-13 Thread Stephen Bosch
Hi folks:

I know it's come up a few times before, but I need some more detail.

I'm looking for a SIP DECT (cordless) phone for North American
installations. I've heard only of the Siemens Gigaset S450/C450 phones.
Apparently these aren't sold for use in NAm, even though they're
supposed to be legal (in the United States, anyway).

On top of that, I understand they have some annoying issues anyway.

Can anyone suggest a solid alternative DECT SIP phone that is available
in North America?

Cheers,

-Stephen-

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Re: [asterisk-users] DECT SIP phones

2007-09-13 Thread Stephen Bosch
Dave Walker wrote:
 On Thu, 2007-09-13 at 18:05 -0600, Stephen Bosch wrote:
 Hi folks:

 I know it's come up a few times before, but I need some more detail.

 I'm looking for a SIP DECT (cordless) phone for North American
 installations. I've heard only of the Siemens Gigaset S450/C450 phones.
 Apparently these aren't sold for use in NAm, even though they're
 supposed to be legal (in the United States, anyway).

 On top of that, I understand they have some annoying issues anyway.

 
 S450:
 A recent firmware (few days old) upgrade seems to have solved the issue
 of being able to transfer calls.  The handset still does not support
 'Message Waiting Indicator, but does show missed calls.

Yeah, that message transfer issue was my primary concern. I'm glad it's
been corrected.

I could probably live without the MWI.

Where did you get yours, and where are you located?

Is anybody using these phones in North America?

 I am using this model, the audio IMO is superb and would recommend it.

Siemens phones (German phones in general ;) ) have a reputation for very
clear sound.

I'm also interested in the Openstage phones.

 Failing that, there is the Aastra 480i-CT, (which is designed for the US
 market), but this includes a normal deskphone.  If this as good as the
 other Aastra products, then you can't go too far wrong.

I'll be doing my first Aastra deployment shortly. Everybody I know who's
used them has been very pleased.

If the Aastra phone is true DECT then it should be possible to order
just the handsets for it.

-Stephen-

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Re: [asterisk-users] DECT SIP phones

2007-09-13 Thread Stephen Bosch
Anthony Francis wrote:
 Aastra now makes a full SIP DECT system with cell style seamless hand 
 off from access point to access point.
 
 Caveat: This does not use standard wireless access points, you must 
 purchase their access points and handsets.

That's okay, it's a DECT phone. It's not supposed to use standard
wireless access points.

I'll look into it.

-Stephen-

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Re: [asterisk-users] Generating an old-fashioned dialtone

2007-09-12 Thread Stephen Bosch
Phil Reynolds wrote:
 Quoting Clayton Milos [EMAIL PROTECTED]:
 Is there a way to generate an old-fashioned dial tone with Asterisk?

 I'm thinking of one that sounds like:

 http://www.seg.co.uk/telecomm/dial tone.wav
 
 As far as I know dialtone with SIP can only be generated on the handsets.
 We're using Cisco 7960's with SIP firmware on them and they generate a
 dialtone.
 
 As far as I know I didn't mention generating it as a dialtone on a SIP  
 phone, merely generating the tone.
 
 I can probably put it on Zap phones easily enough if I wish, but I'd  
 need to know how to generate it first, and all I am after right now is  
 the sound.

It's been years since I was in the UK. I can't remember what the modern
dial tone sounds like. When did it change?

-Stephen-

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Re: [asterisk-users] Flash IDE

2007-09-11 Thread Stephen Bosch
Ed W wrote:
 I worried a lot about the same, in the end I went for a small laptop 
 drive for safety (it's inaudible)
 
 However, this came up on slashdot recently and if you search around the 
 logic seems to be that:
 
 - Flash rewrites quite a few times
 - The good stuff has wear levelling so that most roughly speaking the 
 whole thing should work until it suddenly all fails
 - Given a big enough drive with a fair bit of free space then you should 
 find it hard to wear it out in less than quite a few years even if you 
 are hitting it quite hard (probably multiples of this).  Simply do the 
 maths to get the rough life
 
 So basically it seems that given a large enough flash drive with decent 
 wear levelling the lifetime should be completely ample...
 
 ...Thats the theory anyway.
 
 I feel quite bullish about the whole thing, but I think I would avoid 
 the *really* discounted cheapo flash drives since they may not have the 
 correct wear levelling.  Decent brand names should be fine though (and 
 you can google for details on their specs)

I've had CF units fail in service, but it's true that reliability is
increasing, especially as they get bigger.

I would recommend going with the largest CF you can afford.

-Stephen-


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Re: [asterisk-users] Build your own appliance concept

2007-09-09 Thread Stephen Bosch
Jeremy P wrote:
 Thanks for all the good info.  If you're looking for a cheaper version 
 of the thin client you could try the t5530.  It's about $300 US but it 
 only has 64 MB Flash.  A 1GB flash module is $70 US but sounds like 
 overkill for your application.

Frankly, the 70 clams is the worth time saved on stripping down your 
install to make it fit. Flash is so cheap nowadays that it's hard to 
justify the effort.

-Stephen-

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Re: [asterisk-users] New Installed X100p

2007-09-09 Thread Stephen Bosch
G B wrote:
 Hi,
 
 I appreciate the help. I called the vendor of the card and they 
 recommended removing all of the PCI cards on the system (including the 
 video card), and moving the card to a new PCI slot.
 
 I did all of them together, ran the system headless, and ssh'ed in 
 remotely. It worked! haha...
 
 This must be proof that I have purchased a real piece of @#$.

Glad you said it without us having to. At least it was cheap, right?

-Stephen-

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Re: [asterisk-users] New Installed X100p

2007-09-09 Thread Stephen Bosch
Steve Totaro wrote:
 I am the last one to pickup a manual or call tech support but yesterday 
 I was working on a very large industrial ShopBot (It is a robot so that 
 is cool and it does really awesome things but why I was working on it 
 don't ask.. http://www.shopbottools.com/applications.htm )  After trying 
 a million things, briefly looking at the manual, I called the tech 
 support line.  The guy had me check two things, change one thing and 
 everything was joyful.  Had I done that from the start, I would have 
 saved three or four hours (I bill by the hour so it's not so bad, but I 
 couldn't bill the full rate since conscience told me not to)

Show us your Asterisk configs for the ShopBot. Can I build a dresser 
from payphone?

-Stephen-

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Re: [asterisk-users] Meridian S1 to Asterisk via T1

2007-09-09 Thread Stephen Bosch
David Gomillion wrote:
 
 On 9/7/07, *Michelle Dupuis* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] 
 wrote:
 
 This is going into an emergency response facility...where they currently
 have a Nortel Option 61 (I think).  They want to slowly phase into VoIP.
 They will need 1000 phone set capacity (assuming full migration).
 
 
 This can be done, and I am a proponent of Asterisk. But I don't think I 
 would recommend it in this situation. Frankly, having a big company like 
 Nortel to blame if/when downtime occurs would be worth the money 
 difference to me!

Would it?

Having someone to blame doesn't mean you didn't have a massive outage, 
and also doesn't mean that the vendor you are blaming is actually going 
to fix the problem.

Which is not to say that there aren't good commercial products that are 
appropriate in certain circumstances... just that people place an awful 
lot of faith in their service agreements, probably more than they should.

What you need in a situation like the above is some engineering depth 
and people with lots of deployment experience.

-Stephen-

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Re: [asterisk-users] off-hook warning tone

2007-09-06 Thread Stephen Bosch
Eric ManxPower Wieling wrote:
 The correct term for this tone is howler.  I'm surprised it is not in 
 indications.conf

I recall seeing it there once, but I'm reaching into the dusty recesses 
of my memory right now.

I noticed that all the replies to the OP assumed a SIP handset. The 
howler only applies to analog sets.

I've made the same observation -- Asterisk is supposed to send a howler, 
but my phones just a get a wimpy fast busy when left off hook. Once one 
of our analog sets was left off hook for nearly a day before anybody 
noticed (How come we're not getting any calls?)

How do I make this work the way it's supposed to?

-Stephen-

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Re: [asterisk-users] where is 1.4.12?

2007-08-30 Thread Stephen Bosch
Jared Smith wrote:
 On Thu, 2007-08-30 at 08:02 -0500, Eric ManxPower Wieling wrote:
 As I understand it, Digium does NO formal QA testing before the free 
 Asterisk/Zaptel/libPRI releases.  Asterisk Business Edition is a 
 different story and gets extensive QA testing.
 
 As I understand it, that's simply due to a lack of resources.  At the
 Asterisk Developer's Conference earlier this year, the Asterisk
 Developers were all pretty much in agreement that more needed to be done
 in this area, but that it would have to be a combined effort between the
 Asterisk community and Digium, as Digium simply doesn't have the
 resources at this point to do it all itself.
 
 On IRC I have been a vocal user from hell about the QA issues of 
 Digium open source products.  
 
 I've tried to be vocal about this too.  And now that I'm working for
 Digium, I'd be happy to try to coordinate an effort between the
 community and Digium to try to come up with a framework where we can all
 work together to make this happen.  

That's the spirit.

I just wanted to throw in something.

That a product is commercial is never an assurance that it is or will be
stable. It doesn't matter if the product is from IBM (which spends a
billion dollars on RD annually) or Cisco or Nortel.

Commercial products break, no matter how much they cost.

Most vendors do a careful job of obfuscating the instability in their
own product. Depending on the depth in their technical staff, they will
solve the problem quickly or slowly, or offer you some limp workaround.
That is somewhat correlated with the cost and class of the product. If
you believe, however, that paying for a product means that it will work
reliably or as promised, you are living in a Madison Avenue-induced haze.

Either way... it shouldn't be an excuse for us or Digium to accept less.
Take the Linux kernel -- there is a community project with a rigorous
vetting process, and I would say the Linux kernel is extremely stable.

We can and should introduce a similar rigor for Asterisk. A big step in
that direction is patience and focus. The creeping featurism could
make way for an increased concentration on reliability. That's a
development roadmap thing.

Cheers,

-Stephen-


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Re: [asterisk-users] where is 1.4.12?

2007-08-30 Thread Stephen Bosch
shadowym wrote:
 Then you should probably use a commercial application like the Business
 Edition.  I've found that once I decide to go down the open source road it's
 a different ball game.  Test with the latest and greatest release that has
 the features you need.  If it's a fairly new release chances are it's not
 quite ready for prime time.  Open source it not the place to be bleeding or
 even leading edge and expect a smooth ride.

And closed source is?

-Stephen-


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[asterisk-users] Canada PRI order -- anybody willing to help?

2007-08-30 Thread Stephen Bosch
Hi:

I'm doing my first PRI order for a client in Western Canada, and I have
the initial setup questionnaire in front of me. It has about 25
questions on it.

Some of it I understand, most of it I don't. If there are any Canadian
list members out there who have ordered PRI recently and who are willing
to help illuminate me, I'd be most grateful.

If you've ordered from Telus, that's even better.

Contact me off-list.

Cheers,

-Stephen-

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Re: [asterisk-users] Saftware RAID1 or Hardware RAID1 with Asterisk

2007-08-26 Thread Stephen Bosch
Zane C.B. wrote:
 On Wed, 22 Aug 2007 12:37:26 -0600
 Stephen Bosch [EMAIL PROTECTED] wrote:
 
 Zane C.B. wrote:
 1: Software RAID on Linux is way less than impressive. Plus last
 a I checked Linux can't handle mirroring a entire disk. Last I
 looked at it around a year ago you were limited to only mirroring
 partitions, which is a joke from a administrative standpoint.
 How is this any different in FreeBSD?

 Could you explain to me how else you are going to mirror an entire
 disk in software when your boot partition is on the disk?
 
 The raid info is done the same as on other decent system, it is stored
 at the in the last sector of the provider.

I still don't understand what you mean by this. Something has to load
the RAID engine, and if the RAID engine is sitting on root partition
which is on the mirror, then it's not going to work.

Are you saying that this only works on disks that do not contain the
root partition?

-Stephen-

 
 making a mirrored freebsd system is like this...
 1: install freebsd
 2: dd if=current drive of=2nd drive for mirror
 3: gmirror label some name 2nd drive
 4: mount 2nd drive and edit fstab to boot
 using /dev/gmirror/whatever
 5: boot from 2nd drive
 6: gmirror insert name original drive
 
 
 /me loves GEOM, the goddess of all disk subsystems or whatever.
 
 http://www.freebsd.org/cgi/man.cgi?query=gmirrorapropos=0sektion=0manpath=FreeBSD+6.2-RELEASEformat=html


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Re: [asterisk-users] Speech Rec on Voicemail

2007-08-26 Thread Stephen Bosch
Ron Joffe wrote:
 On Friday 24 August 2007 12:37, Ryan M. Colbert wrote:
 I'd be interesting in pooling resources for this. We've seen the success of
 Vonage's Visual Voicemail and would like to emulate a similar solution.

 
 Please define success,
 
 I have a vonage account, and the transcription is very poor at best.

I was about to say -- the standards would have to be pretty low to call
the Vonage Visual Voicemail a success.

I will give them points for daring to try, though.

-Stephen-

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Re: [asterisk-users] which OS would be fine for asterisk

2007-08-26 Thread Stephen Bosch
Steve Totaro wrote:
 
 But in all reality, value added features such as support and automatic 
 updates aside, is there really a mainstream flavor of Linux that is 
 better or worse for running Asterisk (or other apps for that matter)?
 
 I have had equal luck with all that I have played with (but not heavy 
 load tested). 
 
 I am bringing up several Fedora Core 7 boxen into production now. 
 
 Besides a knee jerk reaction that Fedora Sucks, can someone give a 
 real argument as to why I should or should not use it for production?  
 (besides the several MB of yum updates daily, which to me is a good thing).
 
 Besides naming a flavor and saying It is the best, can someone add a 
 few statements as to why, which will obviously have to compare the other 
 flavors.

We've run all our servers on Gentoo with excellent results.

Choose your Linux distribution for stability and ease of administration
-- if it meets those requirements for you, it's a good choice.

Linux is a beautiful thing. I've never had something more stable!

-Stephen-


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Re: [asterisk-users] Polycom firmware download

2007-08-26 Thread Stephen Bosch
Hi:

Doug wrote:
 At 13:29 8/25/2007, Al lists wrote:
 Thats just sad,
 I got SIP 2.2 from trixbox now, but still we need to have some sort 
 of place at least for ourselves to download this stuff.
 Looking for boot loader now.
 
 Which version?
 
 http://www.polycom.com/usa/en/support/voice/soundpoint_ip/soundpoint_ip330_320.html#download
 
 http://www.polycom.com/usa/en/support/voice/soundpoint_ip/soundpoint_ip430.html#download

It's funny how every time this question gets asked, there's some smart
guy (who doesn't use Polycom sets himself) who finds these links.

(I'm sincerely thankful for the effort, though.)

Only authorized resellers can download the current firmware from those URLs.

The only guaranteed way to get the current firmware is to get it from
a/your reseller.

Posting the firmware packages on a third-party site is a violation of
Polycom's EULA.

Why do they do this? Because they want to control the sales channel. I
don't agree with it, but it's how they operate. If you want a more
detailed answer, ask Polycom directly, and I wish you luck.

Cheers,

-Stephen-


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Re: [asterisk-users] Is it posible for an incoming to ring to Polycom and cell at the same time?

2007-08-24 Thread Stephen Bosch
Andrew Kohlsmith wrote:
 On Thursday 23 August 2007 11:22:23 pm Stephen Bosch wrote:
 dial(SIP/polycom-on-my-deskLocal/5551212,15,tr)
 Will this work even if the Local is pointing to a Zap channel?
 As far as I know, this only works with SIP or IAX outgoing.
 
 I'm not sure where you are getting that assumption from, as I have been 
 Dialing Zap/fooZap/bar, SIP/fooSIP/bar, IAX/fooIAX/bar and combinations of 
 all three for the past several years.

That's not what was in your example. Your example is a mix of Zap and
SIP. Zap channels answer immediately, so if you do Dial() to multiple
technologies, the Zap() channel will always answer first.

I don't think that's what the original poster was looking for.

-Stephen-

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Re: [asterisk-users] Speech Rec on Voicemail

2007-08-23 Thread Stephen Bosch
Ryan M. Colbert wrote:
 I’ve had requests to processes incoming voicemails with voice
 recognition routine and add the output text to the body of the email
 message from * with the attached .wav file.  Has anyone implemented this
 type of feature and willing to share some notes?

I seem to recall that Lt. Cmdr Jordi Laforge did some stuff like this
not too long ago.

I get requests like this all the time -- but the technology is very far
from being there.

-Stephen-

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Re: [asterisk-users] Is it posible for an incoming to ring to Polycom and cell at the same time?

2007-08-23 Thread Stephen Bosch
Anthony Francis wrote:
 dial(SIP/polycom-on-my-deskLocal/5551212,15,tr)

Will this work even if the Local is pointing to a Zap channel?

As far as I know, this only works with SIP or IAX outgoing.

-Stephen-


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Re: [asterisk-users] phone as control interface (was 99 bottles of beer)

2007-08-22 Thread Stephen Bosch
Jon Pounder wrote:
 Quoting Steve Prior [EMAIL PROTECTED]:
 
 
 personally my favourite still is phone in intercom mode listening at  
 all times, if you have something to say, say it.
 
 otherwise pickup and dial for control or to talk or whatever.
 
 nothing preventing you from ignoring one of the options if you don't  
 like it, or have a phone that supports it.

Computer: close bulkheads on Deck 40!

Deck 40 does not exist.

Uh oh.

-Stephen-

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Re: [asterisk-users] Saftware RAID1 or Hardware RAID1 with Asterisk

2007-08-22 Thread Stephen Bosch
Gordon Henderson wrote:
 You do (sometimes) need the hardware RAID controller to be supported by 
 Linux and this is a weak area. Some controllers just look like a standard 
 drive, so they are transparent to the system, but then you need to use 
 either the BIOS utilities to set it up in the first place, or (typically) 
 a Windows utility, although some controllers are now being supported by 
 Linux with user-land tools to manage and check the arrays.

Most proper (ie, not fakeraid) RAID controllers support Linux now. They
are practically unsellable if they do not.

-Stephen-

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Re: [asterisk-users] Saftware RAID1 or Hardware RAID1 with Asterisk

2007-08-22 Thread Stephen Bosch
Zane C.B. wrote:
 1: Software RAID on Linux is way less than impressive. Plus last a I
 checked Linux can't handle mirroring a entire disk. Last I looked at
 it around a year ago you were limited to only mirroring partitions,
 which is a joke from a administrative standpoint.

How is this any different in FreeBSD?

Could you explain to me how else you are going to mirror an entire disk
in software when your boot partition is on the disk?

-Stephen-

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Re: [asterisk-users] [asterisk-biz] Skype Outage Leaves Millions Speechless

2007-08-22 Thread Stephen Bosch
Matthew Rubenstein wrote:
   Imagine if the world's largest online marketplace operated the world's
 largest alternative (and one of the largest in general) telco and an
 unregulated global online banking monopoly. And the telco suddenly went
 down, unexplained, for hours or days.
 
   That sounds like a serious threat to global economy and security,
 right?

If the global economy is depending on a free, unguaranteed third-party
VoIP service for critical communications, it deserves to go down in
flames. I don't use Skype for anything important. It's nothing more than
a nice to have.

A tempest in a teapot. Embarrassing for Skype and eBay? Sure! A sign of
Armageddon? Hardly.

If anything, this is another warning against relying on Microsoft Windows.

-Stephen-


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Re: [asterisk-users] 99 bottles of beer

2007-08-21 Thread Stephen Bosch
SIP wrote:
 Russell Bryant wrote:
 Steve Murphy wrote:
   
 How about this one: from an extensions.conf that someone posted on the
 internet, I think, and I converted to AEL; I'm sorry, but I can't find
 the original author.
 (If anybody can find his post, I'd love to give him credit.) I did test
 this out,
 and it works; just put a call to the macro ( guessgame(); ) in an
 extension in your dialplan
 
 Nice!  While we're on the subject of silly but fun dialplan bits, check out 
 my
 TV remote extension.  When I moved a few months ago, there was a while when I
 couldn't find the wireless keyboard that I usually use as my TV remote to
 control MythTV.  So, I built dialplan so I could use a wireless phone as my
 remote, instead.  The dialplan reads digits from the phone and sends the 
 correct
 commands to a MythTV network control interface for the frontend application.

 I posted my tested .conf version and the untested AEL version to the MythTV
 wiki.  The AEL version would probably be prettier with macros, now that I 
 think
 of it ...

 http://www.mythtv.org/wiki/index.php/Controlling_MythTV_from_any_phone_using_Asterisk

   
 Wow... that's just wow.
 
 Words fail me.
 
 I'm not saying it isn't cool... just... wow. ;)

It's a nerd explosion in your mouth!

-Stephen-

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-21 Thread Stephen Bosch
Hi, Gustavo:

[EMAIL PROTECTED] wrote:
 Hi all and thanks for every suggest about my problem, I found that my TDM400P
 was sharing IRQ with onboard sound device using cat /proc/interrupts, lspci -v
 and lspci -vb. When I disable all unnecessary hardware on my machine and test
 it, clicking sounds continue on the line with the same intensity; again using
 lspci -vb i found that:
 
 01:00.0 VGA compatible controller: VIA Technologies, Inc. Unknown device 3230
 (rev 11) (prog-if 00 [VGA])
 Subsystem: Micro-Star International Co., Ltd. Unknown device 7253
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 11
 Memory at c000 (32-bit, prefetchable)
 Memory at dd00 (32-bit, non-prefetchable)
 Capabilities: [60] Power Management version 2
 Capabilities: [70] AGP version 3.0
 
 04:04.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN
 interface
 Subsystem: Unknown device b119:0003
 Flags: bus master, medium devsel, latency 64, IRQ 11
 I/O ports at be00
 Memory at dfaff000 (32-bit, non-prefetchable)
 Capabilities: [40] Power Management version 2
  
 Now TDM card share IRQ 11 with onboard vga controller. I have a sata raid 1
 level running on the box too and cat /proc/interrupts show me:
 
   0:   23572057  0IO-APIC-edge  timer
   1:196  0IO-APIC-edge  i8042
   6:  3  0IO-APIC-edge  floppy
   7:  0  0IO-APIC-edge  parport0
   8:  0  0IO-APIC-edge  rtc
   9:  0  0   IO-APIC-level  acpi
  14: 66  0IO-APIC-edge  ide0
 209:3663990  0   IO-APIC-level  eth0
 217: 403070  0   IO-APIC-level  libata
 225:   95602389  0   IO-APIC-level  wctdm
 NMI:   3824180
 LOC:   23572106   23572083
 ERR:  0

You must ignore the IRQ flag in the lspci output when your system uses
IO-APIC.

Your /proc/interrupts doesn't seem to show a shared IRQ... are we sure
this is the real cause of the problem?

-Stephen-


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[asterisk-users] Mitel 5020 IP phones

2007-08-21 Thread Stephen Bosch
Hi:

I've got a dozen Mitel 5020 IP sets and can't find out if they do SIP,
or even find an administrator's manual for them. Mitel has been rather
unhelpful. They only deal with partner resellers.

Has anybody used these with Asterisk?

-Stephen-

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Re: [asterisk-users] Some advice

2007-08-15 Thread Stephen Bosch
William McCloskey wrote:
 The stability problems we have seem to be related to asterisk crashing
 the apache install on the box when the PHP scripts are performing
 functions via asterisk. Don't know exactly how they work it all, but
 that's the gist of it.

Are the PHP scripts connected with paging at all?

-Stephen-


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Re: [asterisk-users] Sangoma Wanpipe installation problems

2007-08-15 Thread Stephen Bosch
Dr. Michael J. Chudobiak wrote:
 Rory Campbell-Lange wrote:
 I'm trying to install wanpipe on my new 2.6.21-2-amd64 core 2 duo
 machine (Debian's amd64 works with EMT64 too) to run Asterisk. I'm
 getting compilation errors when trying to install the wanpipe utilities.
 
 Sangoma says that 2.6.21/22 is not supported yet, just 2.6.20. They're 
 working on it.

In the interim the beta drivers will work.

-Stephen-


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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread Stephen Bosch
shadowym wrote:
 Please explain to me how FXO tune would fix popping and clicking sounds??? 

If they are caused by a poorly-tuned echo canceller.

-Stephen-


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[asterisk-users] Mitel IP 5020 phones

2007-08-15 Thread Stephen Bosch
Hi, folks:

I've come into some Mitel 5020 IP phones. A client has made a
significant investment in them and we want to see if we can use them in
a new system.

Are these even SIP sets? I haven't been able to find out. Mitel's site
barely covers them (I was only able to find some user guides, which are
effectively useless; they say nothing about configuration and provisioning).

Has anybody used these with Asterisk? Any other feedback or advice out
there?

-Stephen-

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Re: [asterisk-users] Dial plan suggestions

2007-08-14 Thread Stephen Bosch
Anthony Francis wrote:
 You want a key system, the fianl frontier of an asterisk implementation, 
 and currently my holy grail.
 
 The best way to do it in an ugly way is to park the call and have a 
 speed dial for pickup. Some phones like Aastra 55i and 57i can even have 
 their hold button reprogrammed to blind transfer to the call parking.

Isn't this what Shared Line Appearance is supposed to do? (Supported in
1.4...)

-Stephen-


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Re: [asterisk-users] Dial plan suggestions

2007-08-14 Thread Stephen Bosch
Anthony Francis wrote:
 Since I dont use 1.4 then you tell me. :)

This functionality is supposed to be supported in 1.4, though I've never
personally tested it. When it's configured it gives the key system
behaviour you describe.

-Stephen-

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Re: [asterisk-users] Pickup command

2007-08-14 Thread Stephen Bosch
Chris Earle wrote:
 Not really sure about SIP exactly, but for Asterisk 1.0 versions, I know
 that the Pickup only works with Zaptel channels -- so to use it for any sort
 of IP channel, IAX for example, you have to use an addon/patch  google
 it, 'pickup2' I think it's called works well, allows the Pickup
 command to grab any ZAP or IAX channel

Have you used this yourself? I need something like this.

(This limitation is frustrating.)

-Stephen-

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Re: [asterisk-users] Some advice

2007-08-14 Thread Stephen Bosch
William McCloskey wrote:
 I need a quick bit of advice from the list.
 
 We purchased an asterisk based phone system back about 6 months ago and
 we are using Cisco 7940G phones (I know, not everyone's favorites). We
 are using the second line on the phones for paging with a auto-answer,
 now my question is having the system call 20 of these paging extensions,
 should that be enough load to cause instability in the system? Our
 vendor is claiming it is causing the problems we are having, and I
 really find that hard to believe.

Can you be more specific about the stability problems? That's a bit
vague -- it makes it hard to understand what's really happening.

-Stephen-

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Re: [asterisk-users] Ordering BRI From ATT

2007-08-12 Thread Stephen Bosch
Trevor G. Hammonds wrote:
 I am not aware of any commercial Asterisk-compatible cards that support
 North American BRIs right out of the box.  The best I have been able to come
 up with was a card sold on eBay, where the seller promises to supply a patch
 that needs to be applied to Asterisk (based on BRIstuff) so that it will
 support North American BRIs.  The driver allows only one SPID per BRI, so
 multiple DID/MSNs are not supported.

The card you're referring to is the OpenPCI card; they have a new stack
that supports multiple SPIDs, which is now in beta testing. I understand
that they actually have some cards deployed with US customers, too.

Trevor -- are you using any BRIs at the moment?

-Stephen-

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Re: [asterisk-users] Ordering BRI From ATT

2007-08-12 Thread Stephen Bosch
Tzafrir Cohen wrote:
 On Sun, Aug 12, 2007 at 12:42:10PM -0600, Stephen Bosch wrote:
 Trevor G. Hammonds wrote:
 I am not aware of any commercial Asterisk-compatible cards that support
 North American BRIs right out of the box.  The best I have been able to come
 up with was a card sold on eBay, where the seller promises to supply a patch
 that needs to be applied to Asterisk (based on BRIstuff) so that it will
  
 
 support North American BRIs.  The driver allows only one SPID per BRI, so
 multiple DID/MSNs are not supported.
 The card you're referring to is the OpenPCI card; 
 
 Any relation between bristuff and chan_vpb that I wasn't aware of?

No -- sorry, my mistake. I got the name wrong. The card is actually from
PhonicEQ; there's a description of the card at quadbri.phoniceq.com.

I actually don't know much about the stack. I think it's a patched
libpri, actually. It's sounds interesting, though I haven't seen it
personally.

-Stephen-


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Re: [asterisk-users] 20min waiting time

2007-08-12 Thread Stephen Bosch
Eric ManxPower Wieling wrote:
 Steve Totaro wrote:
 OCOSA ListAcct wrote:
 I apologize if this question has already been answered / asked. I was 
 searching on Google and nothing I do will work. All that happens is that 
 the phones ring for 00:01:15 then voicemail kicks in.

 My goal here is to let the phones ring and ring until someone is not 
 busy. I think 2 secs is long enough.

 Here is how the dial plan is setup

 exten=5,1,StartMusicOnHold
 exten=5,2,Dial(SIP/supportSIP/support2,2,tr)
 exten=5,3,VoiceMail([EMAIL PROTECTED])
 exten=5,4,PlayBack(vm-goodbye)
 exten=5,5,HangUp()
 exten=1222,1,VoiceMailMain([EMAIL PROTECTED])

 Any help is appreciated

 Otis

   
 Easiest way to solve your problem is to implement a support queue.
 
 Queues in Asterisk are horrid little creatures.
 
 Many SIP phones and ITSPs will disconnect the call if the destination 
 rings for a long time.
 
 Put an Answer as your first priority, this should fix your problem.

Couldn't one change the default timeout so that Dial() will ring for
2 seconds? Or will that have all kinds of other undesirable side
effects?

-Stephen-

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Re: [asterisk-users] Ordering BRI From ATT

2007-08-11 Thread Stephen Bosch
Trevor G. Hammonds wrote:
 Bill,
 
 I am not aware of any commercial Asterisk-compatible cards that support
 North American BRIs right out of the box.  The best I have been able to come
 up with was a card sold on eBay, where the seller promises to supply a patch
 that needs to be applied to Asterisk (based on BRIstuff) so that it will
 support North American BRIs.  The driver allows only one SPID per BRI, so
 multiple DID/MSNs are not supported.
 
 Fortunately, PRIs are relatively cheap in California.  As such, I have not
 yet made a concerted effort to find a card that does all that I need over
 BRI -- though I am really interested in having this capability.  I wish the
 Digium BRI card had the drivers for North American ISDN.  Such a shame that
 they went to the effort of getting FCC approval, but didn't bother to do the
 work to actually make it work in the US.  

Sangoma is willing to support NAm BRI for their new A500 BRI card, if
there's enough interest. If this is something you want, you should let
them know.

Last I checked, there was also an informal poll on the Sangoma homepage.

-Stephen-

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Re: [asterisk-users] test the email-list OT

2007-08-11 Thread Stephen Bosch
C F wrote:
 OMG, someone thought that it's for real. Wow.

I don't think so. Read the sentence carefully:

 On 8/11/07, Trevor Peirce [EMAIL PROTECTED] wrote:
 C F wrote:
 No you cant. This message is being dropped as well.

 Shame. Seriously though I posted a new thread right after I posted that
  

He got the joke.

-Stephen-


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Re: [asterisk-users] FW: Can you reload only one conf file?

2007-08-10 Thread Stephen Bosch
Mike wrote:
 The thing is that I make them automagically reload from outside Asterisk (by
 calling asterisk -rx extensions reload)

Correct me if I am wrong, but can't you load and unload individual
extensions from the console, or through the AMI?

That's what I meant you can script this.

-Stephen-

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Re: [asterisk-users] 705 DIDs for Collingwood Ontario?

2007-08-10 Thread Stephen Bosch
Andrew Kohlsmith wrote:
 On Thursday 09 August 2007 1:18:17 pm Stephen Bosch wrote:
 Why would anyone want a Collingwood DID?  I don't answer calls from
 Collingwood simply because I am plain old not interested in the free
 vacation weekend I keep winning.  :-)
 
 Are there lots of boiler rooms in Collingwood?
 
 ... Boiler rooms?  (I know what they are, I just don't get the reference...)

Ah... Collingwood is on Georgian Bay. Sorry. My geography isn't that good.

There are some suburban areas in the Greater Toronto and Montréal areas
that are popular sites for bogus outgoing call centres whose primary job
is to rip off American senior citizens.

Unfortunately, Asterisk was the best thing that happened to a lot of
these outfits.

-Stephen-

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Re: [asterisk-users] Major Digium Card Problems

2007-08-10 Thread Stephen Bosch
Jay R. Ashworth wrote:
 On Fri, Aug 10, 2007 at 07:52:30AM -0400, Steve Totaro wrote:
 Sure.  But we were talking about installers who do it *wrong*.
 -- jr 'at least, *I* was' a
 
 Luckily, I was trained by a guy that had been doing telcom work for 
 forty years.  He used to be a lineman in the Philippines (no bucket 
 trucks there, all pole climbing).

 He came to the US and worked in CA as a phone system installer.  An 
 absolute perfectionist.  Almost to the point of being annoying but being 
 his apprentice was more valuable than anything else I could imagine. 
 
 Every business inside-wire guy I *met* in the early 80s was like that,
 and that was *GTE*.  :-)
 
 Grounding, perfect.  All mounted equipment perfectly level, all wiring 
 and cross connects perfect.  Being from LA, he taught me to always leave 
 a loop or slack in crossconnects for earthquakes and several feet of 
 extra coiled cable in the ceiling just in case a block needed to be 
 moved down the road.  If anything was ugly or not perfect, he would 
 re-do the whole thing.  I don't know how many 66 blocks I had to 
 re-terminate to a 25 pair cable because it was not pretty enough.
 
 Yay!
 
 Anyways, most data guys do not understand this stuff.  It would 
 certainly make a great chapter in a future Asterisk book if the data 
 guys took the time to read and understand it.  Maybe a short segment at 
 AstriCon or something on AsteriskTV?
 
 Indeed.  
 
 I had the great fortune of being a data guy with several years of 
 telco experience, mostly working with a top notch phone system installer.

 Now, I can go into any telco closet and know quite a bit about the 
 installer's ability and work ethic.
 
 Yep.
 
 Course, some of them aren't up to it anymore, though I did see a CLEC
 installer do a Bell-quality job a couple weeks ago.

Guys -- this is where my nostalgia comes from.

-Stephen-

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Re: [asterisk-users] Sort of OT: PBX vs CO

2007-08-10 Thread Stephen Bosch
Alex Balashov wrote:
 On Fri, 10 Aug 2007, Jay R. Ashworth wrote:
 
 Short version: There's some hope Asterisk could handle the programming,
 but the switching fabric simply is *not* up to the task yet.
 
And I am not sure that kind of DSP density or CPU-bound framing and
 transcoding is even possible.  At the very least, Asterisk would have
 to have a vast array of rather expensive ASIC cards developed around it
 that would offload a great deal of this functionality;  the dedicated
 DSP support is a good start, but nowhere near where it needs to be.

I read an article about a Luftwaffe pilot who broke the sound barrier in
 an Me262 (the WWII jet fighter). Of course, he did it in a dive. The
claim was disputed.

An aeronautical engineer was quoted as saying, Even if it were true,
this is a little like doing Formula 1 in a riding mower.

-Stephen-

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Re: [asterisk-users] Major Digium Card Problems

2007-08-10 Thread Stephen Bosch
Jay R. Ashworth wrote:
 On Fri, Aug 10, 2007 at 09:50:49AM -0600, Stephen Bosch wrote:
 Now, I can go into any telco closet and know quite a bit about the 
 installer's ability and work ethic.
 Yep.

 Course, some of them aren't up to it anymore, though I did see a CLEC
 installer do a Bell-quality job a couple weeks ago.
 Guys -- this is where my nostalgia comes from.
 
 Oh, you wanted *nostalgia*?
 
 http://www.dairiki.org/hammond/cable-lacing-howto/
 
 http://www.tecratools.com/pages/tecalert/cable_lacing.html
 
   and a photo that I *know* the Wikipedia article got from the
   NANOG thread:
 
 http://www.tellurian.com/california/img_8065_std.jpg

In a word: Wow.

In another word: Respect.

Ah... lost craftsmanship.

-Stephen-

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Re: [asterisk-users] Sort of OT: PBX vs CO

2007-08-10 Thread Stephen Bosch
Alex Balashov wrote:
 On Fri, 10 Aug 2007, Gordon Henderson wrote:
 
 On Fri, 10 Aug 2007, Anthony Francis wrote:

 On Fri, Aug 10, 2007 at 11:37:37AM -0400, Alex Balashov wrote:
 And as a CO switch, you *must* switch TDM; VoIP isn't really an option.

 Really?  http://www.pt.com/products/prod_segway_ntwksolution.html
 And BT's 21cn (21st Century Network) is touted as being entirely IP, and
 they're rolling it out to the whole of the UK in the next few years.

 They've already started with a few small towns and AIUI they're working
 their way through exchanges as I type... My exchange is scheduled to be
 converted in Q1 2010.
 
This is all good and fine.  Even then, Asterisk simply won't do because 
 of scalability limitations associated with it intrinsic programmatic 
 characteristics as well as the hardware it runs on.
 
It might be possible to glue something together with it and OpenSER and 
 a media gateway control protocol like H.248 and a few of these SS7-IP 
 appliances, but it would have all the ragtag qualities of Napoleon's army 
 routed in Russia at the beginning of the 19th century.

Or doing the Hungarian Grand Prix on a John Deere.

-Stephen-

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[asterisk-users] Mitel SIP phones

2007-08-10 Thread Stephen Bosch
Hi:

Is anybody out there successfully using Mitel SIP sets with Asterisk? I
hear they're not the most standards-friendly, and don't play well with
non-Mitel switches.

I have a pile of them and would like to see if I can use them, but not
if it promises to be a hassle.

-Stephen-

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Re: [asterisk-users] Terrible clicking on T1

2007-08-09 Thread Stephen Bosch
Gleim, Jason wrote:
 I thought that might be an issue too... and it was originally. When we
 started out, I had the Sangoma card generating the timing for the span
 but we could never get the d-channel to come up. Turns out that since we
 were connected to the PSTN, we had to let the Nortel set the timing on
 the span because it was receiving the timing from the CO. (Essentially
 the timing needed to 'flow' away from the CO)
 
 But, since we got that fixed and the span started working, I felt that
 timing wasn't the source of the problem. Plus, if we dump the error
 counters on both ends, they are not incrementing... even if the span is
 up for several days and we clearly have the audio problems. The slip
 counters, framing error, etc all stay at 0 and you would figure that if
 it was timing slip, those would be incrementing on at least one of the
 sides.

Okay -- if it's not clock slip (also my first inclination):

Your observation that the problem goes away after the card is disabled
and re-enabled, then returns after the maintenance routine runs, is a
major clue.

Here's what you need to find out:

-Where does the card get its configuration at start time?
-What is in that configuration?
-What procedures does the maintenance routine perform?

In this case, you want as much detail as you can get. Talk to Nortel if
necessary.

As an experiment -- can you disable the maintenance routine entirely? If
so, do it -- see whether the problem remains gone the following day.
You want to confirm that it's that routine that is causing the change,
and not something else.

-Stephen-

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Re: [asterisk-users] 705 DIDs for Collingwood Ontario?

2007-08-09 Thread Stephen Bosch
Andrew Kohlsmith wrote:
 On Thursday 09 August 2007 8:15:09 am Zeeshan Zakaria wrote:
 Does anyone provide 705441XXX, 705444XXX or 705446XXX DIDs? This is for
 Collingwood area in Ontario.
 
 Why would anyone want a Collingwood DID?  I don't answer calls from 
 Collingwood simply because I am plain old not interested in the free vacation 
 weekend I keep winning.  :-)

Are there lots of boiler rooms in Collingwood?

-Stephen-

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Re: [asterisk-users] Major Digium Card Problems

2007-08-09 Thread Stephen Bosch
Jay R. Ashworth wrote:
 On Thu, Aug 09, 2007 at 12:19:47PM -0400, Steve Totaro wrote:
 I was not aware that ground wire was very expensive or difficult to 
 ground correctly.  I do not see how that adds very much to the dealer's 
 cost.
 
 A telco-grade ground on a backboard is customarily 12-ga or larger
 solid copper, with no breaks at all between the backboard and either a
 pre-master-valve water-pipe ground, or a properly instally outdoor
 ground rod.  Or, in some cases, structural steel.
 
 Yes correctly can be difficult to manage.
 
 Any of those can, depending on where someone was kind enough to
 mount your backboard, be between 1 and 6 hours of labor to do properly.
 
 I dunno about you, but I charge *extra* for that sort of work.

There are also lots of crappy grounds out there. Ground is often
neglected, and can be the source of really stubborn sound quality problems.

People don't think much of ground (or how difficult it is to get a clean
ground -- you can have a good ground and still have ground loops,
especially after rainfall), which is why they rarely bother to look for
a ground problem.

-Stephen-

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Re: [asterisk-users] FW: Can you reload only one conf file?

2007-08-09 Thread Stephen Bosch
Paul wrote:
 Mike wrote:
 
  
 In the interest of making things cleaner, I'd like to know if I can
 just reload one single conf file. Let's say I have two files,
 extensions.conf which includes small_file.conf.
  
 I only want small_file.conf reloaded, not the main file.  Is this at
 all possible?
  
 Mike
 
 Not possible without modifying the asterisk source code.

Yes, it is possible.

 asterisk*CLI help reload
 Usage: reload [module ...]
Reloads configuration files for all listed modules which support
reloading, or for all supported modules if none are listed.

If you only want to reload configs for a specific module, just reload
that module. Example:

 asterisk*CLI reload chan_sip.so
 -- Reloading module 'chan_sip.so' (Session Initiation Protocol (SIP))
  Reloading SIP
   == Parsing '/etc/asterisk/sip.conf': Found
   == Parsing '/etc/asterisk/sip_notify.conf': Found
 asterisk*CLI 

-Stephen-

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Re: [asterisk-users] FW: Can you reload only one conf file?

2007-08-09 Thread Stephen Bosch
Mike wrote:
  
 In the interest of making things cleaner, I'd like to know if I can just
 reload one single conf file. Let's say I have two files, extensions.conf
 which includes small_file.conf.
  
 I only want small_file.conf reloaded, not the main file.  Is this at
 all possible?

I'm not quite sure why you would want to selectively reload _parts_ of
your dial plan, since even a big dialplan takes fractions of a second to
load...

Failing that:

reload pbx_config.so

just reloads extensions.conf.


A wrapper script might be another way of doing it, but that's beyond my
knowledge.

-Stephen-


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Re: [asterisk-users] Paging Application - Polycom 601

2007-08-08 Thread Stephen Bosch
Bill Andersen wrote:
 Asterisk 1.2.13 - Evolution PBX from Intuitive Voice Technologies
 
 We have an installation of 35 SIP phones (Polycom 501) and
 one receptionist phone (Polycom 601).  I have 15 of the 501s
 set up to accept a Page.  From what I understand, the Page
 is done using the asterisk page application that throws the
 extensions into a conference room and then set the originating
 caller to the only one who can talk.

I would be curious to see how you set up the phones to accept paging,
just to make sure there isn't something iffy with your phone configuration.

 The problem I am having is about 1 out of 25 pages will crash
 the Polycom 601 (receptionist) and the phone will reboot.

Is the 601 calling the page, or receiving a page from another phone?

  This
 leaves all the extensions in the conference room and each
 party must hit end call on their phone to get out of the
 conference.  However, the receptionist can't do that because
 that phone restarts.  Once it has rebooted, it does not show
 to be connected to the conference room.  However, I feel like
 it is still in the conference - with no way out.

You feel like it? Do you know for sure?

If the phone does not show an active call, it's not connected to
anything. I don't see how it would be in a conference after a reboot.
Your problems below are probably caused by something else. The
spontaneous reboot is telling.

 After one of these crashes, the 601 phone will start having one
 way audio (can't hear caller), various other weirdness (side
 car status wrong) and the only way to completely correct the
 problems are to restart asterisk - which I assume kills the
 rogue page application.

The 601s with sidecars have been problematic.

What Polycom firmware are you using?

 1) Has anyone ever seen this problem?

Other users have reported problems with 601s crashing. Check your
firmware. AFAIK, the current firmware is 2.1.3.

 2) Is there a way from the CLI to show and kill a page?

'show channels' will show you active calls (in 1.2; in 1.4, use 'core
show channels')

'meetme kick' lets you kick channels/users from a conference.

Still, I don't think that's what's happening here.

-Stephen-

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Re: [asterisk-users] les.net losing DID's

2007-08-08 Thread Stephen Bosch
Mail list wrote:
 Just got mail from them saying my NY DID will be deactivated in few days
 . Funny thing is their site is still showing orderable DID's of  same
 area code . Anybody else got this ?

Wow. That is totally unacceptable.

Are they going to give you the option of porting the DID?

-Stephen-

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Re: [asterisk-users] VoicePulse Connect

2007-08-08 Thread Stephen Bosch
Wes Baehr wrote:
 I had a lot of problems with garbled IAX calls (even when calling into
 just the IVR). The problem was compacted when I would bridge an incoming
 IAX call to an outgoing SIP call, though that may be a fault of
 Asterisk. Since using SIP everything has been working perfectly. I never
 had any real problems with dropping calls (that weren’t on my end).
 However, I don’t use IAX anymore, so I am not aware of any current issues.

This is interesting information -- I've had similar problems with IAX
trunks on totally different carriers.

Example: Callers do not hear the remote ringing, or only some of the
rings, or don't hear the beep tone for voice mail.

IAX is easier if you're behind a firewall :(

-Stephen-


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Re: [asterisk-users] MoH mysteriously stopped working

2007-08-08 Thread Stephen Bosch
Jay Moore wrote:
 Peder,
 
 Unfortunately, this did not work.  Any other thoughts?

My dumb questions will follow.

 Jay Moore wrote:
 Folks, I have somewhat of a serious issue here.  My music on hold 
 mysteriously stopped working.  I have made no changes to my Asterisk box 
 in the past month and up until an hour ago, MoH was working fine (as far 
 as I know).

 CLI:
 -- Started music on hold, class 'default', on channel 'IAX2/lobby-2'
 -- Stopped music on hold on IAX2/lobby-2
 voip*CLI moh reload
 voip*CLI
 1 class reloaded.
== Destroying musiconhold processes
== Parsing '/etc/asterisk/musiconhold.conf': Found
 Aug  8 16:27:33 WARNING[7984]: res_musiconhold.c:422 spawn_mp3: Found no 
 files in '/var/lib/asterisk/mohmp3'

I think it is trying to play mp3 files.

 Aug  8 16:27:33 WARNING[7984]: res_musiconhold.c:504 monmp3thread: 
 Unable to spawn mp3player

 musiconhold.conf:
 -
 [default]
 mode = quietmp3

Is this mode appropriate when you're using gsm audio files?

 directory = /var/lib/asterisk/mohmp3
 random = yes


 I have had .gsm (and only .gsm) files in that directory since day one, 
 and it's always played them just fine.  The .gsm files are still in that 
 directory, and transferring them to my computer and playing them works 
 just fine.

 I have autoload set in modules.conf, and I can't figure out why my music 
 on hold suddenly stopped working.

Obviously, something has changed. Are you absolutely sure that:

- you had only gsm files in that directory
- your system isn't configured to use mp3 MOH files?

There's been a Windows virus going around again that deletes all the
.mp3 files it finds. Is this system running Samba?

What happens when you put an Asterisk ready mp3 file in that directory
and restart Asterisk?

-Stephen-

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[asterisk-users] Sangoma BRI card -- National ISDN/North America support (Having problems with analog disconnect supervision?)

2007-08-08 Thread Stephen Bosch
Hi, folks!

Sangoma has an informal user survey up on their home page (at
http://www.sangoma.com) asking if people would use their A500 card for
North American BRI, if it were supported.

I encourage anyone with an interest in voice BRI in North America to
vote; this information will be used for deciding whether to make the
investment in developing a National ISDN driver layer for it. Benefits
to users of BRI include the vastly better call quality and call control
signalling, without having to pay hundreds of dollars a month for a
fractional T1. (Say goodbye to analog lines left open and the resulting
busy signals!)

For anyone who is curious: Sangoma is writing their own driver layer for
this card, not using bristuff or woomera.

In other words, if they decide to go ahead with it, this would be a new
contribution to the marketplace, with the bonus of having Sangoma's
solid drivers and excellent support behind it. Just having decent,
affordable hardware will remove a big roadblock to going digital for
sites with fewer than 10 channels. Full disclosure: I would like to see
this happen, as I've got plans to move our own offices and some client
offices to BRI.

I encourage you to vote, as well as offer Sangoma your personal
feedback, if you can spare the time.

Cheers,

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Douglas Garstang wrote:
 Yes, all the equipment was located at the same physical location. In
 hindsight, we could have multi-homed our collocations. Why can't service
 providers multi home their edge systems to accept incoming calls from
 two physical locations? If a service provider did this, they would have
 two completely independent facilities, potentially thousands of miles
 apart, connected to different upstream providers. I can't think of
 anything short of nuclear war that would destroy their ability to accept
 calls. If they did least cost routing, it wouldn't even matter if their
 providers failed. China gets hit by a meteor and NO provider can deliver
 calls to China? Fine... at least you can still call everywhere else.

Because all this extra expense still doesn't protect you from last mile
failures. If the Internet were perfectly distributed and each node had
connections to half a dozen other nodes, then maybe this would make
sense, but a large amount of traffic still goes through single points of
failure, even on the big Internet (Case in point -- traffic from Seattle
to New York still goes through a single path south through California,
across the southwest, then up and over via Illinois). When that path
breaks (and it has) absolutely *everything* breaks.

It's no different in the PSTN. Some people are in the fortunate position
of being in areas that can be multiple-provisioned, but millions of
people live at the network edge where that's of questionable value.

I admire your CLECs redundancy; the security you perceive it gave you,
however, is illusory.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Brian Capouch wrote:
 Stephen Bosch wrote:
 
 PSTN service still sets the standard.

 
 With infrastructure paid for under a gracious guaranteed-profit monopoly 
 by ratepayers,

In a regulated marketplace with legislated minimum service levels.

In Canada, most of the phone systems were government-owned. It was a
good system, at least from the point of view of reliability. I don't
miss the surly (and often slow) service, but it's arguable whether
today's service -- in which everyone smiles nice and *pretends* to serve
you while ignoring you completely -- is any better. At least the bloody
stuff worked.

Communications infrastructure is a strategic, national asset, and only
really useful if it goes everywhere, even to the unprofitable pockets
like Podunk Corners, North Dakota. People forget this. In a totally free
marketplace, Podunk Corners waits years for service and gets tin cans
and string when it finally arrives.

 now being used as a weapon to stifle competition from 
 VoIP, cable, and other emerging technologies.

Is it? Maybe -- in some circumstances. The history of this makes for
some pretty distorted economics, if you ask me.

If you want an example of what happens when you don't have regulation to
build infrastructure, look at Africa. All wireless, all horribly
oversubscribed, and correspondingly unreliable. That's how you pay for
expensive equipment in a free market.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Douglas Garstang wrote:
 So you've never gotten a dropped call or dead air on a PSTN call? Put it
 in a little perspective.

I can count on one hand the number of outages of this kind that I've had
on PSTN in my lifetime.

Your mileage may vary.

-Stephen-


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Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Mark Coccimiglio wrote:
 Single point of failure should NEVER completely disable your company.  
 Yes outages happen and backhoe's cut fibre all the time.  From within 
 this stuff can make one's life rather difficult, but from the outside it 
 should be almost unnoticed. When was the last time you noticed an outage 
 at Google, Microsoft or the DoD?  Do you think they don't happen? 

Of course not -- but how many hundreds of millions have been invested in
their infrastructure?

-Stephen-


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Re: [asterisk-users] Teliax Quality of Service

2007-08-07 Thread Stephen Bosch
Douglas Garstang wrote:
 Stephen Bosch wrote:
 In Canada, most of the phone systems were government-owned. It was a
 good system, at least from the point of view of reliability. I don't
 miss the surly (and often slow) service, but it's arguable whether
 today's service -- in which everyone smiles nice and *pretends* to
 serve
 you while ignoring you completely -- is any better. At least the
 bloody
 stuff worked.

 Communications infrastructure is a strategic, national asset, and only
 really useful if it goes everywhere, even to the unprofitable pockets
 like Podunk Corners, North Dakota. People forget this. In a totally
 free
 marketplace, Podunk Corners waits years for service and gets tin cans
 and string when it finally arrives.
 
 I disagree. There is more competition in smaller towns and rural areas.
 It isn't cost effective for the bigger carriers to move in, so the small
 ones do. They get state/federal subsidies.
   

That's exactly my point. I said: In a totally free marketplace, Podunk
Corners waits years for service...

A subsidized marketplace is not a free marketplace. Whether you do it
with regulation and sanctioned monopoly or with subsidy, that is still a
market intervention. I can't see any other way that service to sparsely
populated areas would be financially viable.

 I'll bet you there's more
 ISP's, and CLEC's per square inch in Montana than there is in the bay
 area.

Oh, I believe you. But ultimately -- what do you mean by competition?
Who owns the cable plant? I have a hard time believing that there are
any areas in Montana with redundant last-mile infrastructure.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Stephen Bosch
Eric ManxPower Wieling wrote:
 Douglas Garstang wrote:
 Let's assume for a moment that it's impossible. That does not mean adding 
 additional servers and additional networking equipment does not add value, 
 or is a worthless endeavour.
 
 I agree with that.  At least two people that I know run ITSPs.  Each 
 time they have an outage (which is not very often) they DO learn from 
 the experience and work to avoid a future outage cause by the same issue.
 
 You would be surprised at how many little things can cause an outage.

My own experience is that increasing failover redundancy, which adds
correspondingly increasing complexity, also increases the odds of an outage.

It is very rare that failover redundancy works as intended during an
actual failover, no matter how many times you simulate it.

I would rather have a simple network design where the cause of failure,
when it happens, is obvious and quickly corrected. For example, I would
rather have replacement parts on the shelf and be able to slap them in
quickly than be running hot standbys and paying for the electricity, and
then have the thing break anyway when there's a failure.

-Stephen-

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Re: [asterisk-users] Sangoma PRI

2007-08-06 Thread Stephen Bosch
Kevin P. Fleming wrote:
 Have you looked at the Sangoma cards and the Digium cards? Did you
 notice that *both* of them are based on large Xilinx FPGA parts? They
 both use an 'FPGA architecture', at least for the PCI interface and
 TDM/data buffering (both cards use dedicated T1/E1/J1 framer chips,
 because it would be silly to not do so G).

No, I hadn't taken a close look at both cards; Thanks for correcting me.

What's noticeable about the Sangoma cards is that, when you look across
the product line, the cards have the same basic frame, and the modular
design is really elegant. I'm just admiring fine design.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-06 Thread Stephen Bosch
Douglas Garstang wrote:
 This might work for a web service, but people have a zero tolerance for
 no phone service. They expect to be able to pick up their handset, and
 get a functional dialtone immediately.
 
 Adding additional servers, additional network components, and some
 smarts into your design saves being woken at 3am when a server fails.

Frankly, if up-time is that important, then voice-over-IP is out of the
question anyway, and we don't even need to be talking about network
redundancy.

PSTN service still sets the standard.

-Stephen-

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Re: [asterisk-users] Royalty for On Hold Music ?

2007-08-05 Thread Stephen Bosch
John Novack wrote:
 The fact that ASCAP goes on campaigns doesn't make it any less absurd
 (or, for that matter, any more likely that the average business is going
 to be taken to task); the reality is that thousands upon thousands of
 interconnects install PBX systems with radio ports on them that are
 plugged into cheap transistor radios bought at Wal-Mart and similar
 places, and nobody -- not the client, nor the interconnect -- has any
 clue about any royalty obligations that entails. People do it, think
 nothing of it (not least because the PBX vendors promote it as a
 feature!) and I think neither ASCAP nor any other royalty agency has the
 necessary resources to make even a dent in this kind of use.
   
 Simply put - tell it to the judge.

As soon as I see one, I'd be happy to.

 Drivers speed , change lanes, cut others off every day and MOSTLY get 
 away with it.
 Doesn't make it legal, does it?

The difference between that and the piped-in radio is that drivers who
speed, change lanes and cut others off *know* they are breaking the law,
and most people who pipe The Fuzz 104 into their waiting rooms neither
 know they are breaking the law, nor do they much care. They can
switch to NPR if they get a letter.

Seriously -- this is totally unenforceable, and most reasonable people
would take a legal threat to stop listening to the radio (which is how
they're going to see it) as ridiculous and insulting, even if they *do*
end up complying.

 Not any different than stealing software is it?

I happen to think that listening to commercial radio broadcast over
public airwaves, whether it's over the speaker in the ceiling or the
radio on my porch, is a whole lot different from stealing software, yes.

 It's one thing if you're Dell or Microsoft and you are using music for your 
 call centre, and another if you're the neighbourhood dental practice.
   
 In the eyes of the law, it makes NO difference.

Lots of things are ugly in the eyes of the law. That doesn't change how
people actually behave. Only real consequences do.

I'm talking about what is happening on the street here, not the world as
you prefer to see it. I have no trouble seeing the dollar signs in the
eyes of the legal barracudas on the payroll of the various licencing
agencies; that doesn't make their enforcement right, reasonable, or
actually happen, for that matter. There are practical limitations on how
many Mom and Pop operations they can go after.

 Do it until you are caught, you say?

Hey -- *I'm* not doing it :) I'm just looking around at the thousands of
people around me who are.

The music business has a horrible public perception problem, and also an
enforcement problem. Chasing after people who are piping commercial
radio into their premises only alienates more of the general public, the
very people they are trying to get to buy their product.

I'm merely relaying the reaction of the average independent business
person to such a request: You want me to do *what*? Come *on*.

 I'd be interested in getting in touch with any small businesses which have 
 been given a cease and desist letter or demand for payment because they 
 piped radio into their phone systems.
 Not only their phone systems but their waiting rooms
 
 Next time you go into an office or store and you see the yellow ASCAP 
 label on the door, you know they probably have gotten a letter.

I have never, ever seen such a label on the door of any professional
office. Feel free to introduce me to someone who has one (and I'm not
kidding.)

 MANY interconnects now have discovered they can make extra by selling a 
 message on hold system that not only hawks the wares of the firm but 
 escapes the clutches of ASCAP.

Introduce me to some. I'm always keen to learn.

 You remind me of a friend who enjoys a good argument with a tree stump.

I only argue with stumps that talk. *You* remind me of the guy on the
freeway who calls the highway patrol because somebody cut someone else off.

I felt compelled to speak up because I see a certain constituency that
snaps to salute when big money waves an attorney's letter in their
faces. There are lots of laws on the books that nobody pays heed to
anymore, like town by-laws which say the mayor has to give a guy he's
just kicked out of town a horse and a week's rations. Laws are written
by people for people (more often, by people to serve the interests of
certain other people) and for specific contexts and circumstances. They
serve a purpose. They are not stone slabs that Moses brought down from
the mountain. That's the reason why community standards matter in the
enforcement of the law.

As they say in the military: the map is not the territory.

Again, please introduce me to someone who's been threatened or served
because they were piping radio somewhere (even better, someone who has
lost a court action because of it). I would like to be educated.

-Stephen-


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Re: [asterisk-users] Sangoma PRI

2007-08-05 Thread Stephen Bosch
Steve Totaro wrote:
 Note to Digium
 
 I wish I could upgrade my wct4xxp drivers locally.  I still have the v1 
 firmware on my card.
 
 It is kind of hard (next to impossible) to pull it from a production 
 machine and ship it to Digium.  That might take a week if all goes well.

The only way this will ever happen is if Digium completely redesigns the
card, which is a long way of saying that you will buy a new card before
you have that request filled.

This is one of the great things about the Sangoma hardware -- it was
designed to be fully field upgradeable (they use an FPGA
architecture). The design approach is worth emulating.

-Stephen-

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Re: [asterisk-users] Configuring Sangoma A101D with Asterisk 1.2.18 zaptel-1.2.17.1

2007-08-04 Thread Stephen Bosch
Deepak Naidu wrote:
It would help to know exactly what Dell Poweredge you were considering.
They do vary.
 I have Dell Power Edge 850
 
 Also how do I enable DTMF hardware detection.
 There are no drivers which support it. I have the lastest Beta drivers
 installed, they seem to show yes in the logs, but the hardware DTMF
 didnt work, so I wrote a mail, to the developer of the drivers he said
 they are still working in the lab  probably have one within a week.

You should try relaxdtmf=yes in zapata.conf first.

-Stephen-


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Re: [asterisk-users] polycom custom ring tones (slightly OT)

2007-08-04 Thread Stephen Bosch
Doug wrote:
 At 21:59 7/29/2007, Paul Hales wrote:
  
  I even got a Polycom here saying I'll be back which was funny for
  about an hour, then not funny at all.
  
  PaulH
 
 Kewwl!  How do you get the .wav files into the Polycom?

If it's not obvious, I'd be interested in this information too.

Most people seem to think you can't change the ringtones on the Polycom
sets.

-Stephen-

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Re: [asterisk-users] Royalty for On Hold Music ?

2007-08-04 Thread Stephen Bosch
Steve Kennedy wrote:
 On Tue, Jul 31, 2007 at 05:22:20PM -0400, Jon Pounder wrote:
 
 Quoting John Millican [EMAIL PROTECTED]:
 there are plenty of radio stations with internet feeds of their audio,  
 piping that in would not change any coverage area since anyone with  
 internet could listen anywhere already, you're only providing that to  
 the listener through a phone handset instead of a computer speaker,  
 which amounts to just another audio device controlled by an internet  
 connected computer.
 
 No it's not, you're rebroadcasting and that would incur a difference
 license (if legal at all).
 
 What if the radio is on in the background when I make a call ? is that  
 rebroadcasting ? kind of gets blurry on the definitions there.
 
 That's not as you're listening to it and not trying to rebroadcast.

Well, this is approaching the absurd.

Do you know how many Meridian systems have radios plugged into them for
on-hold background sound? Nobody pays royalties on those.

There are the rules and then there are the practical realities.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Stephen Bosch
Douglas Garstang wrote:
 I confused by this. Don't ITSP's have redundancy? Don't they have
 multiple edge systems for accepting incoming calls? Don't their multiple
 edge systems have multiple interfaces, connected to multiple subnets,
 via multiple switches? And, don't they have multiple upstream providers?
 About the only thing that could go wrong that affects all service like
 this would be a badly pushed out software update, affecting all systems?

Don't be confused. The answer to most of your questions is no.

Barriers to entry are too small for ITSPs, and there are lots of
basement operations masquerading as big carriers.

-Stephen-

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Re: [asterisk-users] Royalty for On Hold Music ?

2007-08-04 Thread Stephen Bosch
John Novack wrote:
 
 Stephen Bosch wrote:
 Well, this is approaching the absurd.

 Do you know how many Meridian systems have radios plugged into them for 
 on-hold background sound? Nobody pays royalties on those.
   
 IF they are discovered by ASCAP and receive a letter demanding payment 
 they will. Not absurd at all.
 Simply because many do it in ignorance doesn't make it legal
 ASCAP goes on campaigns on a regular basis. Home residential users are 
 probably safe though not legal. Business users have a greater visibility 
 though
 There are all sorts of royalty free music sources  available. No excuse 
 not to use it.
 Or simply pay the yearly fee to ASCAP ( in the US )

The fact that ASCAP goes on campaigns doesn't make it any less absurd
(or, for that matter, any more likely that the average business is going
to be taken to task); the reality is that thousands upon thousands of
interconnects install PBX systems with radio ports on them that are
plugged into cheap transistor radios bought at Wal-Mart and similar
places, and nobody -- not the client, nor the interconnect -- has any
clue about any royalty obligations that entails. People do it, think
nothing of it (not least because the PBX vendors promote it as a
feature!) and I think neither ASCAP nor any other royalty agency has the
necessary resources to make even a dent in this kind of use.

It's one thing if you're Dell or Microsoft and you are using music for
your call centre, and another if you're the neighbourhood dental practice.

I'd be interested in getting in touch with any small businesses which
have been given a cease and desist letter or demand for payment
because they piped radio into their phone systems.

-Stephen-

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Re: [asterisk-users] Teliax Quality of Service

2007-08-04 Thread Stephen Bosch
SIP wrote:
  There are also lots of big carriers masquerading as big carriers. ;)

*lol*

 If the ONLY people who could get into the business were the ones who 
 could, before offering any services to customers, afford to build out 
 multiple edge systems for accepting incoming calls, each with multiple 
 interfaces connected to multiple subnets via multiple switches using 
 multiple upstream providers, you would have ONE single choice for an ITSP.
 
 And ATT doesn't have that amount of redundancy in their network. 
 Working in the carrier networking business, I can assure you that we've 
 NEVER run across a SINGLE carrier network (not from the largest to the 
 smallest) that has redundancy in ALL aspects (or even MOST aspects) of 
 its network. This is why there are uptime policies that allow a 
 percentage of outages to occur. Triple 9 uptime (Exceedingly rare, but a 
 purported goal -- 99.999%) still allows 15 full hours of downtime a 
 year. And that rarely includes the occasional lost packet or latency.

In other words, you can blame the marketing departments in various big
carriers for creating these unrealistic expectations in the marketplace :)

-Stephen-

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