Re: [asterisk-users] early media issue from phone co.

2010-06-10 Thread Trevor Hammonds
Edwin, 
In your outbound context, you need to have the dialplan evaluate the
hangupcause variable and send an appropriate message to your callers. 

Check out the following URL for some samples that you may adapt for your
circumstance.

http://www.voip-info.org/wiki/view/Asterisk+variable+hangupcause


If you need more specific assistance, let me know.

Sincerely,
Trevor Hammonds 

-Original Message-
From: Edwin Lam
Sent: Tuesday, June 08, 2010 4:11 PM
Subject: [asterisk-users] early media issue from phone co.

hi folks. i have the following puzzle:

when i call certain cell phone# using a regular phone  POTS.
the called cell phone co. usually return a message such as
phone travel out of range or phone is busy etc. if the phone is
unreachable. now when i have the following setup:

sip phone - asterisk - PRI - phone co.

i call the same cell# and if it's unavailable. the PRI return
cause code 31 and hangup, asterisk will then send a SIP BYE to
the sip phone and the channel will simply hangup. how do i
get the message on the sip phone?


-- 
Edwin Lam edwin@officegeneral.com
Systems Engineer, Office General, Inc.
Ph: +1 415 439 4988 Fax: +1 415 283 3370
http://pgpkeys.mit.edu:11371/pks/lookup?op=getsearch=0xD6506D20


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Re: [asterisk-users] play prompt after hanup

2009-08-17 Thread Trevor Hammonds
On Monday, August 17, 2009, Rilawich Ango wrote:

Thanks.  DIALSTATUS works except ANSWER.  When the phone hangup, the
dialplan doesn't go to s-ANSWER.

-- Executing [3...@default:12] Dial(SIP/10.31.0.32-09872150,
SIP/3001|50|Tt) in new stack
-- Called 3001
-- SIP/3001-0986d1d8 is ringing
-- SIP/3001-0986d1d8 answered SIP/10.31.0.32-09872150
  == Spawn extension (default, 3001, 12) exited non-zero on
'SIP/10.31.0.32-09872150'

You need to ensure you specify the g option when you dial the destination
(e.g. Dial(SIP/3001,50,Ttg)).  Otherwise the call will jump to the h exten
when either party hangs up.  

Sincerely,
Trevor Hammonds




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Re: [asterisk-users] play prompt after hanup

2009-08-14 Thread Trevor Hammonds
On Friday, August 14, 2009, Rilawich Ango wrote:

Hi,

  Can I play a prompt after hanging up a call?  I have tried below but
failed.


...
exten = s,n,Dial(SIP/1234)
...

exten = h,1,Playback(demo-instruct)


-- Executing [...@macro-safedial:2] Playback(SIP/3601-09856bf0,
demo-instruct) in new stack
[Aug 14 17:24:03] WARNING[2496]: file.c:738 ast_readaudio_callback:
Failed to write frame
-- SIP/3601-09856bf0 Playing 'demo-instruct' (language 'en')

Rilawich,

If the channel has been hung up, where do you expect the prompt to be
played?

Sincerely,
Trevor Hammonds


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Re: [asterisk-users] using asterisk on a shared line

2009-07-23 Thread Trevor Hammonds
Bill Lovett wrote:

Can Asterisk be configured to hang up if another phone picks up?

I'm a bit lost as far as terminology goes, but here's my setup. At  
home, I have asterisk answering calls from the pstn and sending them  
through to a sip extension or voicemail. All that is working fine.

The box running Asterisk isn't on 24/7 so I have a secondary phone  
connected to the line as well. If Asterisk is not running, I can  
answer an incoming call from that phone. If asterisk is running, I can  
answer the call from a sip extension.

Can I have it both ways? Can Asterisk back off if the secondary phone  
answers the call? Currently, if a call comes in and I answer it from  
the secondary phone Asterisk will continue to ring the sip extension  
and eventually drop into voicemail. 

Asterisk is a PBX, not an answering machine, so I would advise against this.
It would be best to have Asterisk handle the phone line exclusively, 24/7.
However, with that said, it is possible to accomplish what you are asking.  

Placing a telephone privacy/exclusion adapter on the line cord into Asterisk
will cut off the phone line whenever a parallel telephone on the same line
is picked up.  This means that the instant you pick up any other phone on
the line, it would cut off the line to Asterisk.  

Radio Shack used to sell a couple varieties of these.  One was a two-way
adapter with one side for phone and the other answering machine.  You do
not need to plug anything into the phone side for the device to work.  The
second device was just an inline exclusion device.  I was unable to find
these at Radio Shack's website.  However, I found something similar at the
following URLs:

(See SER2A, SER2D, and SER3P at Sandman.com)
http://www.sandman.com/lineshar.html

http://www.trianglecables.com/telanmacorph.html

http://www.iec-usa.com/cgi-bin/iec/COM9928

http://www.iec-usa.com/cgi-bin/iec/COM0006

Good luck!

Sincerely,
Trevor Hammonds



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Re: [asterisk-users] using asterisk on a shared line

2009-07-23 Thread Trevor Hammonds
Pascal Bruno wrote:

Just a little clarification for people refering to Asterisk as a PBX  
and not an Answering Machine:

In fact, Asterisk is neither a PBX nor an Answering Machine. Asterisk  
is a Telephony Toolkit. You can choose to use it as a PBX or an  
Answering Machine or both or even in some case as a something  
different than a PBX or Answering Machine. You should know that  
already, so this is just a reminder :-)

Pascal,

I agree with you that Asterisk is a telephony applications toolkit, and not
a simple answering machine.  However, Asterisk IS a PBX.  

The term answering machine in the context of this thread implies a device
that has only basic answering functionality.  Since Asterisk is capable of
so much more than this basic functionality, I encouraged the OP to use it
full time, rather than as an adjunct device.  

First line at:
http://www.asterisk.org/

Asterisk is the world's leading open source PBX, telephony engine, and
telephony applications toolkit.

Sincerely,
Trevor Hammonds



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Re: [asterisk-users] Asterisk to PBX

2009-07-18 Thread Trevor Hammonds
On Fri, Jul 17, 2009 loganlogan...@gmail.com wrote:
 Hi,

 I'm an absolute newbie and wanted to know the following.

 I want to have a setup where I have a PSTN line connected to my
 Asterisk box and want to know if it is possible to make more than one
 simultaneous outbound call through that VoIP gateway? Can Asterisk do
 this magic of concurrent calls on one PSTN line?? If I put it in other
 words then can I receive more than one simultaneous call on a PSTN
 number through Asterisk (the dialplan would forward those calls to
 different extensions) and the phone line still be able to receive more
 calls?

 Do I need some special hardware for the above or a simple SIPURA3000
 would be good enough?

 Please pardon me if this is not the correct list for this question.

 Thanks.

 Best Regards,
 Hitesh

Hitesh,

The short answer is no.  The long answer is that Asterisk (and,
indeed, any other PBX) is not be able to make or receive any more
analogue calls than the number of available analogue trunks (or lines)
to which it has access.  You may, however, use an ITSP to send
outbound calls over the Internet, leaving your analogue line free for
an incoming call.  You may also be able to subscribe to Busy Call
Forwarding on your POTS line.  This way, when your analogue line is in
use, additional inbound calls may be forwarded to a DID (telephone
number) provided by an ITSP -- essentially increasing the number of
lines available to Asterisk.

Sincerely,
Trevor Hammonds

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Re: [asterisk-users] PRI hunt group

2009-07-17 Thread Trevor Hammonds
On Thursday, July 16, 2009, Alex Balashov wrote:

C F wrote:

 If you don't want to port it to the PRI for whatever reason you can
 convert it to a RCFW (remote call forwarded number) which is around
 $15.00 plus $8.00 for each additional channel again pricing is for
 here in Verizon land.

Is that true even if the number is out of a rate center that is billed 
long-distance relative to the destination (but still intra-LATA)?  Or do 
you pay normal LD rates on top of all that in the intra-LATA LD scenario?

Alex,
Calls forwarded via Remote Call Forwarding are just like calls forwarded
from a metered business or residential POTS line.  If the destination to
which you have selected to forward calls is normally a local call, you will
just incur the standard metered call rate.  If the call is normally a local
toll charge (within the same LATA), you will incur toll charges from the
LEC.  If the call is long distance, you will need to select an IXC -- who
will bill just as if the calls were made from a POTS line.  

Sincerely,
Trevor Hammonds



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[asterisk-users] Possible WaitUntil Bug

2009-07-17 Thread Trevor Hammonds
I am having trouble with the WaitUntil application in Asterisk
SVN-branch-1.6.1-r206879.  I believe this is a bug, but would like
confirmation.

The relevant dialplan entry is:

exten = 8765,n,WaitUntil(${FutureTime})

The console indicates the following notice:

[Jul 17 17:13:57] NOTICE[4609]: app_waituntil.c:72 waituntil_exec:
WaitUntil called in the past (now 1247876037, arg 1247876040)

After this, the dialplan continues to the next entry without having waited.

My C programming skills are very basic, but looking at
app_waituntil.c, I do not see anything that actually waits for the
appropriate Unix epoch as in the original patch.  However, the
function that evaluates if the argument is called in the past is in
error as 1247876037  1247876040.

Original patchl:
https://issues.asterisk.org/view.php?id=11487

I would appreciate if anyone else is able to confirm this error.

Sincerely,
Trevor Hammonds

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[asterisk-users] AGI to announce temperature from weather.com XML file

2009-07-16 Thread Trevor Hammonds
I would like to have the ability to have Asterisk announce the temperature
-- not using TTS -- within the dialplan.  

For a non-Asterisk project, I have a cron job that periodically pulls down
an XML file from weather.com containing local weather data (TWC's user
agreement requires that data be cached locally).  Using sed, I also create a
text file that contains only the numeric value of the current temperature,
created from that XML file (e.g. tmp65/tmp in the XML file becomes a
text file with 65 as its only contents).  

I am hoping someone on the list has an example of a lightweight AGI script
that I may modify to either read the simple text file and set a dialplan
variable to the current temperature, or hopefully a more-sophisticated one
which will parse the XML file to set the dialplan variable.  

The end goal is to have Asterisk play the speech files temperature sixty
five degrees or the equivalent non-English files per the channel's
current language setting.  

Thank you.  Any assistance will be greatly appreciated.  

Sincerely,
Trevor Hammonds



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Re: [asterisk-users] Using the PBX Directory from a Blackberry

2009-07-03 Thread Trevor Hammonds
From: Tzafrir Cohen
Sent: Thursday, July 02, 2009 11:47 PM

On Thu, Jul 02, 2009 at 09:02:05PM -0700, Trevor Hammonds wrote:

 Anyhow, on the Blackberry, when you hold down the Alt key and press the
 alpha character, the device sends out the correct digit tone associated
with
 that character, like on a regular phone keypad.

Any chance of answering the OR?

There is no DTMF tone associated with digits (over D). So they must be
using something else. Any idea what?

The BlackBerry sends the DTMF of the number normally associated with the
letter as on a standard touch tone keypad.  (e.g. 2 for A, B, and C; 3 for
D, E, and F; etc.).  For the special case of Q and Z (not originally
assigned by Bell), 7 is sent for Q and 9 for Z.


Sincerely,
Trevor Hammonds



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Re: [asterisk-users] Using the PBX Directory from a Blackberry

2009-07-03 Thread Trevor Hammonds
From: Tzafrir Cohen
Sent: Friday, July 03, 2009 12:41 AM

On Fri, Jul 03, 2009 at 12:30:07AM -0700, Trevor Hammonds wrote:
 From: Tzafrir Cohen
 Sent: Thursday, July 02, 2009 11:47 PM
 
 On Thu, Jul 02, 2009 at 09:02:05PM -0700, Trevor Hammonds wrote:
 
  Anyhow, on the Blackberry, when you hold down the Alt key and press
the
  alpha character, the device sends out the correct digit tone
associated
 with
  that character, like on a regular phone keypad.
 
 Any chance of answering the OR?
 
 There is no DTMF tone associated with digits (over D). So they must be
 using something else. Any idea what?
 
 The BlackBerry sends the DTMF of the number normally associated with the
 letter as on a standard touch tone keypad.  (e.g. 2 for A, B, and C; 3
for
 D, E, and F; etc.).  For the special case of Q and Z (not originally
 assigned by Bell), 7 is sent for Q and 9 for Z.

Errr.. missed that. Isn't that exactly what app_directory exdxpects,
anyway?

Yup!   

I believe the original poster was just pointing out that you CAN use a
BlackBerry if you know how to send the digits (Alt+letter).

-- Trevor


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Re: [asterisk-users] Using the PBX Directory from a Blackberry

2009-07-02 Thread Trevor Hammonds
From: Darrick Hartman 
Sent: Thursday, July 02, 2009 8:06 PM

On 07/02/2009 10:14 AM, Tzafrir Cohen wrote:
 On Thu, Jul 02, 2009 at 09:53:18AM -0500, JR Richardson wrote:
 Hi All,

 A couple of customers called complaining that folks were dialing into
 their PBX trying to use the Directory to locate users, from a
 Blackberry, and getting frustrated due to the incompatibility of
 dialing alpha characters on the the qwerty keyboard and not getting
 through.

 The issue of course is the Directory application only recognizes
 numeric digit tones, not alpha characters (not sure is there is
 actually tones generated when the alpha characters are pressed, it
 just doesn't work).

 Anyhow, on the Blackberry, when you hold down the Alt key and press
 the alpha character, the device sends out the correct digit tone
 associated with that character, like on a regular phone keypad.

 Is it a tone?

 Or the letter itself in SIP / RTP signalling?

This is a 'bug' or 'feature' of blackberry phones.  The phones switch 
the keypad to numeric when in a phone call.  You need to memorize abc=2, 
def=3...  Sure would be nice if there was an option to send the DTMF for 
5 when pressing the alpha key j k or l, but I don't believe this is 
possible.

You do not need to memorize the alpha-to-numeric conversion on a BlackBerry.
The OP mentioned the solution:

Anyhow, on the Blackberry, when you hold down the Alt key and press the
alpha character, the device sends out the correct digit tone associated with
that character, like on a regular phone keypad.


Sincerely,
Trevor Hammonds



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Re: [asterisk-users] music on hold file formats

2009-06-28 Thread Trevor Hammonds
On Tue, Jun 23, 2009 at 5:40 PM, Ron nha...@gmail.com wrote:


  I have a portal where a user can upload their own MP3, but when a user
  is using a g729 codec, the music on hold has a crackly sound. using g711
  it's very clear.
 
  That could be for any number of reasons, including a overly lossy mp3
  to begin with.

 the mp3 moh is very clear when i use g711, only on g729 i'm having the
 issue, could that be an issue of lossy MP3 still?


Ron,
Keep in mind that G.729a is a low bit-rate CODEC optimized for speech
compression.  It does not do well with music, or even DTMF tones.  G.711, on
the other hand, has greater dynamic range, so music sounds better.

It would be nice if Asterisk had an option like CCM that forces MoH to use
G.711, while the voice calls still use G.729.

Sincerely,
Trevor Hammonds
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Re: [asterisk-users] Understanding Call Handling In Asterisk

2009-05-30 Thread Trevor Hammonds
On May 29, 2009, Varun Rapelly varun.rape...@spectross.com wrote:

  Hi,

 I am a newbie to Asterisk; need help understanding three-way conferencing 

 call-transfer features implemented over standard extensions i.e. on a
 TDM800P card (4 FXO + 4FXS)

 In Asterisk I have observed that if an extension is already participating
 in
 an active call (e.g. Ext A  Ext B communicating):

 1. An incoming call to one of these active extensions would be presented
 with call-wait beeps (e.g. Ext A receives call-wait beeps as Ext C is
 attempting to call Ext A).

 2. The call waiting may be answered by pressing Hook-Flash, placing the
 previously active call on hold (e.g. C answered; A  C communicate; B
 placed
 on hold).

 3. The calls could be toggled by subsequent Hook-Flash's (e.g. A  B
 communicate; C placed on hold).


Yes, this is normal behaviour on pretty much every analogue PBX or telco
switch.


 Queries:
 1. If the extension which received call-wait beeps hangs-up then the call
 waiting/the call placed on hold returns as a new call. I was expecting the
 call to be transferred (A hangs-up, B  C communicate), how could the call
 be transferred? I expected this feature to be available in Asterisk as this

 is a very normal feature available on any PBX and used extensively in Call
 Transfer.


When you transfer a call, the person initiating the transfer has to be
MAKING a call.  Example:  Ext A receives a call from Ext B.  Ext A wants to
transfer the call to Ext C.  Ext A puts the first call on hold with a hook
flash, dials Ext C, then either waits for the Ext C to answer and announces
the transfer (e.g. an attended transfer) OR simply hangs up as soon as the
call to Ext C starts ringing (e.g. an un-attended or blind transfer).

The behaviour you explain is not something available on any switch that I am
aware of, and would be highly problematic if it were.  If this feature
were available, you could get a circumstance where two people who are
calling you end up being bridged together on a call, unknown to you.  As a
bad example, your wife and your girlfriend end up talking to each other
because you hung up while one of them call-waited you while you were talking
to the other.


 2. How could the extension that received call-wait beeps initiate a
 three-way conference with the other extensions (A, B  C in three-way
 conference)? I expected this feature to be available in Asterisk as this is

 a very normal feature available on any PBX and used extensively in 3-way
 Call Conference.


Again, this is NOT a feature available on any analogue PBX that I am aware
of.  If it were, this would, again, mean that you may get unwanted parties
connected together.  With the above example, you answer your girlfriend's
call while talking to your wife, and all three of you end up in the same
conference.

Unfortunately, POTS lines do not handle transfering multiple inbound calls
very well (with call waiting).  This is not an Asterisk issue, POTS lines
were not designed to do anything other than handle a single call at a time.
You may be able to handle transfering a call-waited call with DTMF
signalling.  I am certain someone else on the list will be able to give you
a definitive answer on that.


Sincerely,
Trevor Hammonds
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Re: [asterisk-users] Problem with Free Fax For Asterisk

2009-05-20 Thread Trevor Hammonds
Kevin P. Fleming kpflem...@digium.com wrote:

 Trevor Hammonds wrote:

  New development:  I've assigned an external DID to the fax extension,
  and fax calls come in fine, with a strange burst of noise about one
  second into the preamble.  However, I am still unable to transfer an
  inbound call from another DID to the fax extension.

 OK, so transfers are involved; that could have some effect on the audio
 path configuration, especially if transcoding was in use for the voice
 call before it was transferred.


It was all G.711u (ulaw) from the SIP provider to the phone.  It looks as
though Asterisk is having a problem converting the fax (SLIN) to ulaw, for
some reason.
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[asterisk-users] Problem with Free Fax For Asterisk

2009-05-18 Thread Trevor Hammonds
I have installed Free Fax For Asterisk 1.6.1_1.0.8 on Asterisk
SVN-branch-1.6.1-r194876M and am getting a peculiar error message.

Current scenario, while testing, is to receive an inbound fax call via
a regular DID and then transfer the call to the internal fax
extension.  When I do so, I receive the following error message on the
console, several times:

WARNING[2895]: chan_sip.c:5369 sip_write: Asked to transmit frame type
64, while native formats is 0x4 (ulaw)(4) read/write = 0x40
(slin)(64)/0x4 (ulaw)(4)

The incoming caller does not hear the fax tones.

When I call the fax extension directly, internally, there appears to
be no trouble (I hear the fax preamble tones).

Any ideas?

Also, the documentation is a little unclear on one issue.  I would
like to know if this version of FFA (1.6.1_1.0.8) will work with
Asterisk 1.6.2.

Thank you.

Sincerely,
Trevor Hammonds

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Re: [asterisk-users] Open source SIP client

2009-05-18 Thread Trevor Hammonds
Perhaps DHAVAL INDRODIYA should just click here:
http://tinyurl.com/rbddau

Sincerely,
Trevor Hammonds

On Mon, May 18, 2009 at 3:36 AM, Alex Balashov
abalas...@evaristesys.com wrote:
 What on earth are you talking about?  What open source client?  What is
 your requirement?  What exactly is presumed under the operative verb give?

 Have you considered investigating more deeply the basic mechanics of the
 written English language?  Or do you simply have not the foggiest clue
 what these collections of syllables intended to convey meaning -- words
  -- mean?

 DHAVAL INDRODIYA wrote:

 hi all,

 can anybody help me to give Opensource SIP client information which can
 be modified as per our requirment

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Re: [asterisk-users] Problem with Free Fax For Asterisk

2009-05-18 Thread Trevor Hammonds
Kevin P. Fleming kpflem...@digium.com wrote:
 Trevor Hammonds wrote:
 I have installed Free Fax For Asterisk 1.6.1_1.0.8 on Asterisk
 SVN-branch-1.6.1-r194876M and am getting a peculiar error message.

 Current scenario, while testing, is to receive an inbound fax call via
 a regular DID and then transfer the call to the internal fax
 extension.  When I do so, I receive the following error message on the
 console, several times:

 WARNING[2895]: chan_sip.c:5369 sip_write: Asked to transmit frame type
 64, while native formats is 0x4 (ulaw)(4) read/write = 0x40
 (slin)(64)/0x4 (ulaw)(4)

 WARNING != ERROR :-)

I get that.  Sorry for the misstatement.  :-)

 In spite of that, are there *no* other messages before that which would
 indicate a problem setting up a translation path or similar problems?

The only console messages are related to the FAX setup and the call
transfer event.

New development:  I've assigned an external DID to the fax extension,
and fax calls come in fine, with a strange burst of noise about one
second into the preamble.  However, I am still unable to transfer an
inbound call from another DID to the fax extension.


 Also, the documentation is a little unclear on one issue.  I would
 like to know if this version of FFA (1.6.1_1.0.8) will work with
 Asterisk 1.6.2.

 Asterisk 1.6.2 is still in beta, so its APIs are still subject to
 change. FFA for Asterisk 1.6.1 *may* work fine with it, or may not. Once
 Asterisk 1.6.2 reaches the release candidate state, if new FFA modules
 are required then they will be produced and the FFA download selector
 page will be updated to reflect that.


Thanks for the clarification and your assistance.

Sincerely,
Trevor Hammonds

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