[Asterisk-Users] Polycom 501 logo onscreen

2006-05-16 Thread William Lloyd
Anyone know how (or if it's possible) to get a logo on the screen of  
a Polycom 501?


I've been looking around for hints on how to do it but so far nothing  
would indicate Polycom supports doing it.


-bill

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[Asterisk-Users] Zhone channel Banks

2006-02-02 Thread William Lloyd
I've got a Zhone 24 port FXS to configure.  The configuration is  
beyond stupid.  The people that designed this unit should be chased  
down and fired.


I'm going around in circles frigging with all the options.  Does  
anyone have a config file for this unit that I can use as a starting  
point?


-bill
[EMAIL PROTECTED]

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Re: [Asterisk-Users] Asterisk PRI problems.

2006-01-03 Thread William Lloyd

It sounds like it might be dialplan instead of PRI related.

-bill

On 2-Jan-06, at 10:43 AM, Kristian Larsson wrote:


On Mon, Jan 02, 2006 at 03:36:57PM +0200, [EMAIL PROTECTED] wrote:



On Mon, 2 Jan 2006, Kristian Larsson wrote:


I have an Avaya IP Office PBX connected to an
Asterisk system via a Sangoma ISDN PRI card.
Dialing from the as
terisk system into the avaya works just fine but
when trying to call from a phone connected to the
avaya syste
m something goes wrong. After punching the first
four digits the Avaya calls out, shouldn't it wait
for all di
gits and then dial out?
If I try to dial a three digit number it waits for
a while then dials.

Is this some feature to let the CO know of which
area code the calls is going ahead of time?
Is there some way to circumvent this using hacks
on the asterisk side?



Looks like you need to enable overlapdial=yes on the Asterisk  
side.  It
will then wait for additional digits sent from the Avaya after the  
initial

ones sent with the SETUP.

I did try enabling overlapdial=yes but I saw no
real change. Is there any other variable to go
with it that I might need to tune?

I am quite new to the whole PRI thing. What does
it do when setting up a call?

First a SETUP and after that it dials?

Regards,
Kristian
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Re: [Asterisk-Users] asterisk high load high availability servers

2005-11-11 Thread William Lloyd

It's more like a research project going to proof of concept.

Was very interesting tho.

-bill

On 11-Nov-05, at 12:23 PM, Matthew Simpson wrote:

anyone using a high availability server set up for Asterisk ?  I  
saw IBM had some kind of solution at VON but was too busy  
exhibiting to check it out. :(


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Re: [Asterisk-Users] Codecs problem

2005-11-09 Thread William Lloyd
I've found that happens when one version of asterisk is 1.2 and the  
other end is running 1.0.9 and you are connecting over IAX2.


If you bridge the two servers with SIP it will be fine.

-bill

On 9-Nov-05, at 11:52 AM, Olivier Taylor wrote:


That's a call to pstn

Callee and caller have 9729 but asterisk (astlinux and soekris)  
tell me that

there is no match and give me an error :(

Any idea?

Kind regards,

Olivier


9 headers, 11 lines
Found RTP audio format 18
Found RTP audio format 101
Peer audio RTP is at port 82.146.123.246:38098
Found description format G729
Found description format telephone-event
Capabilities: us - 0x70f (g723|gsm|ulaw|alaw|g729|speex|ilbc), peer -
audio=0x100 (g729)/video=0x0 (nothing), combined - 0x100 (g729)
Non-codec capabilities: us - 0x1 (g723), peer - 0x1 (g723),  
combined - 0x1

(g723)
Nov  9 16:46:13 NOTICE[402]: channel.c:1763 ast_set_read_format:  
Unable to

find a path from g729 to gsm
Nov  9 16:46:13 NOTICE[402]: channel.c:1730 ast_set_write_format:  
Unable to

find a path from ilbc to g729

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Re: [Asterisk-Users] Don't know what to do if second ROSE component is of type 0x6

2005-10-14 Thread William Lloyd

I also have the same problem at a customer.  It's PRI setup as 5ESS.

It doesn;t seem to be hurting anything but it is related to the caller 
ID.  I tried google for docs etc but I came up with nothing I could 
understand or figure out.


Over time I've used both Sangoma and Digium card and it appears with 
both. I've mostly been running CVS head at this location for several 
months.  The problem still exists in CVS head from around 2 weeks ago.


The situation seems related to 800 number inbound only.  I have some PRI 
debug traces where I can call the PRI from my house using the toll free 
800 number that is routed to the PRI.  I get the second rose 6 error.  
When I dial the local pilot line that feeds into the PRI the call comes 
through with no error message.  The only difference is the number I use 
to call the PRI.  800 toll free vs local number. 

It also seems to affect the Caller ID name.  Caller ID number comes 
throug in both cases.  Caller ID Name doesn;t seem to show up when I get 
a Rose 6 error.


I was hoping to put the two traces up next to each other and see what's 
coming down the D channel differently in the two situations but so far I 
havn;t had the time...


-bill



Jeremy Gault wrote:

FWIW, we are also seeing this message each time we receive a call.  I 
also went the Google route and found only questions, not answers.  We 
are running a PRI from US LEC (channels 1-10 are B-channels, with 
channel 24 being the D-channel, and we are only running voice on the 
PRI.)  The PRI is connected directly to our Digium TE110P card, and 
obviously we are using the zaptel drivers.


We did not see this message when running */zaptel/libpri 1.0.9.  
However, after upgrading (we went to 1.2.0-beta1 and now to CVS) we 
started seeing the message.  (I don't remember exactly if we saw it in 
the beta, but we do in the CVS.)


In our case, it does not seem to affect the stability of our * 
machine.  (However, bear in mind that you may be using parts of * that 
we do not, and the problem could lie in those parts.)  We're handling 
all PSTN calls via the PRI, except outbound to toll-free which are 
handed off to an IAX gateway on the Internet.  Our employees' desks 
are connected via the LAN (using Polycom 500/501 SIP phones.)  I have 
a remote extension at home (also SIP) using a Sipura SPA-2000.


We did have some stability issues (Asterisk would segfault) when we 
first moved to CVS.  Of course, safe_asterisk handled this and a 
couple of days later we updated again from CVS and it seemed to fix 
the stability issue we were having.


If you are using CVS (but not the latest one) you may want to try 
upgrading.


I wouldn't worry about that message, though.  However, I would also be 
interested in knowing what it means/what causes it. :)


 Jeremy

Tom Rymes wrote:


Has anyone figured out what this message means:

Don't know what to do if second ROSE component is of type 0x6

We are running a PRI through a Sangoma card that is handling the
D-channel natively at this point, but we go the error when zaptel was
handling the D-channel, too. I have googled, but all of the messages are
like this one with no answers that I can find. It's probably a
non-issue, but we have been having issues with stability of our *
install and I'd like to figure this out!





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Re: [Asterisk-Users] 2 line SIP ATAs with Asterisk using RealTime

2005-10-10 Thread William Lloyd

Setup the two ports completely separately.

Each should have it's own entry in realtime with a unique username.

-bill

On 10-Oct-05, at 1:15 PM, Dave Wise wrote:

I am running CVS Head i686 running Linux on 2005-06-30 22:55:14.  I  
have SIP Buddies installed using MySQL.


If I try to set up a ATA that has 2 two phone lines (resulting in 2  
lines on 1 IP address), my second line can never authenticate to  
dial out.
I ran ethereal and found that Asterisk is looking at the IP the  
request came from and then, apparently looking up the IP  address  
in the SIP table and responding to the first match of username to  
the IP address (this also happens if I plug in one phone to test it  
and use a designated IP address and then remove that phone and test  
with a different phone but with the same IP address, it uses the  
data from the lowest row number that the IP field matches).


Is there any work around to this.  I know that the SIP port is  
different for line 1 and line 2.  Like I mentioned above, ethereal  
shows that Asterisk is changing the responses to a different user  
(or that is what I interpreted it to be doing).


I also tried changing insecure to try to ignore the port number  
with no success.

I tried the following values in insecure:
port
port, invite
invite
yes

I looked on the WIKI and could not find a solution either.  I would  
appreciate any help.



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Re: [Asterisk-Users] Re: www.openpbx.org

2005-10-07 Thread William Lloyd

Have you ever read the GPL?

-bill

On 7-Oct-05, at 10:51 AM, Brian C. Fertig wrote:


Can they do this?   Is this legal?

..o---o..
Brian Fertig
Network/Systems Engineer
IT Administrator
Planet Telecom, Inc.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Doug
Meredith
Sent: Friday, October 07, 2005 10:26 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Re: www.openpbx.org

Further info.  The domain is registered to Marc Olivier Chouinard.  He
has posted in the dev list.

Doug
--
Doug Meredith ([EMAIL PROTECTED])
SystemGuard - Oracle remote support
877-974-8273 (87-SYSGUARD)
506-854-7997
www.systemguard.com

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Re: [Asterisk-Users] Re: www.openpbx.org

2005-10-07 Thread William Lloyd


On 7-Oct-05, at 9:45 PM, Paul wrote:


The thing to remember is that the digium folks are not going to  
spend months slaving over a new hardware product and then put the  
device driver source under a closed license only. The gpl code can  
be used in an asterisk fork like openpbx or in something written  
from scratch like MyStinkingPBX as long as the license is honored.  
That helps digium hardware sales.


Dual licensing is not such a bad thing. Suppose I want to build a  
proprietary black box product that uses the acme XYZ99 chipset. Do  
you think the author of a good GPL'ed XYZ99 device driver would  
refuse to consider a good legal dual-license opportunity? I doubt it.


Also consider that there are situations where 100% open source is  
never allowed. Check out visa/mastercard processor certification  
for a good example. Digium dual licensing availability means I  
could actually stand a chance of using asterisk as the basis for  
systems used by military and law enforcement in applications that  
require extremely high security.




One problem with the dual license is only Digium employee's can check  
code into the main code base.  Lawyers could be all over product like  
ABE if they were not vigilant on people signing the license document.


In the end this does hamper third party hardware support (ie device  
drivers) being integrated into the main Asterisk code tree.  To do  
this would require the new hardware manufacturer not only to release  
their driver under GPL, but to also give the code away to Digium.   
Something many of them may be unwilling to do.


The other option is for the new hardware company to purchase some  
other type of Asterisk license from Digium.


The question is: Long term is Digium a hardware or a software company?

Law enforcement and many high security systems use open source in  
many cases.  Look at the security products built from OpenBSD for  
example.  It's the security vs obscurity debate.


-bill
[EMAIL PROTECTED]



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[Asterisk-Users] Dynamic feature support recently added to CVS HEAD

2005-10-04 Thread William Lloyd
I've been trying to work with the dynamic feature support.. IE adding  
codes like *2 to features.conf that can trigger a dialplan  
application to run.


I've been unable to get goto to work properly.  AGI also seems to  
not function correctly if called as a feature.


Anyone else playing around with this feature might have some insight?

-bill
[EMAIL PROTECTED]

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Re: [Asterisk-Users] G.729 Codec

2005-10-04 Thread William Lloyd

on asterisk command line do a
show translations

-bill

On 4-Oct-05, at 12:29 PM, Crystal Stream, Incorporated wrote:


Hello,
How do I make sure the G.729 codec is being utilized
fully and not just as a passthru?  I've registered it
and followed the install instructions




__
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[Asterisk-Users] Hangup half a call?

2005-10-01 Thread William Lloyd

Scenario is as follows.

Caller comes in over ZAP channel connects to handset on another ZAP  
channel.  Call is bridged.


I'd like the callee to be able to hangup on the caller and then be  
presented with a agi application.  Basically the agent that answered  
the call has to enter a few responses to questions asterisk asks.


On some ACD phone systems this is called a wrap code.

Lets you build basic call statistics.  IE the agent enters a 1 on a  
sale and a 2 on no sale kinda thing.  You run through your log file  
or sql db and produce a couple of basic counts.


I'm using the new features.conf applicationmap to startup whatever I  
want on the dialplan.  Instead of having the callee just hangup his  
phone, press *3 and launch on an extension in the dialplan.  How do I  
hangup only the caller and let the callee continue?


Another way I though to handle it is to introduce an H extension in  
the dialplan.  h handles one side of the hangup, let H handle the  
other side


Can anyone think of a way to handle this?  I'd prefer not to  
introduce new features into asterisk at this time since they won;t be  
considered for Asterisk 1.2, and it looks like Asterisk 1.2 release  
release date has slipped to infinity.  The patches will end up in bug  
database hell.


-bill
[EMAIL PROTECTED]


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[Asterisk-Users] Sangoma and Digium same machine?

2005-09-26 Thread William Lloyd

Anybody ever put a Sangoma and a Digium card in the same server?

Specifically a four port card from each company?

-bill
[EMAIL PROTECTED]

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Re: [Asterisk-Users] Codec routing?

2005-09-25 Thread William Lloyd
You might be able to do this in CVS head Asterisk with the SIP_HEADER  
variables and a agi script.


Need to look in the source code.

-bill

On 25-Sep-05, at 3:48 AM, Anders Svensson wrote:

Hi! I asked this question a couple of days ago but got no answer so  
I try again.




Is it possible to route a call in * based on used codec, meaning  
that if a user use G723 that call is routed to siptrunk 1 and a  
user using G.729 is routed to siptrunk 2?








Regards

Anders Svensson



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Re: [Asterisk-Users] queue_log on mysql

2005-09-17 Thread William Lloyd

Checkout this.

http://lists.digium.com/pipermail/asterisk-users/2005-July/116881.html

I borrowed the structure from somewhere else that I found it..

Since then I've moved primarily to postgres through odbc for myself.

-bill

On 16-Sep-05, at 2:44 PM, lenz wrote:

Thanks, is there a standard schema for queue_log or can I define it  
myself?

Thanks
l.


In data Fri, 16 Sep 2005 18:48:13 +0200, William Lloyd  
[EMAIL PROTECTED] ha scritto:




Best to log directly to MySQL.  Add in ODBC code.

You are not the first to ask for it.

-bill

On 16-Sep-05, at 11:06 AM, lenz wrote:



Hello,
is there a best practice to upload queue_log file into MySQL? or  
- better

- to have Asterisk log the queue_log straight to MySQL?
Is it worth doing?
Thanks
l.

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Re: [Asterisk-Users] queue_log on mysql

2005-09-16 Thread William Lloyd

Best to log directly to MySQL.  Add in ODBC code.

You are not the first to ask for it.

-bill

On 16-Sep-05, at 11:06 AM, lenz wrote:


Hello,
is there a best practice to upload queue_log file into MySQL? or -  
better

- to have Asterisk log the queue_log straight to MySQL?
Is it worth doing?
Thanks
l.

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Re: [Asterisk-Users] looking for failover ideas

2005-08-24 Thread William Lloyd


Can you post or email your patch can I take a look at it?

It's specifically the issue of NATD that I'd like to be able to know  
what asterisk host a phone registers to.  that way I can do an  
asterisk to asterisk transfer and the original asterisk host that the  
phone is registered to can pass the call back down the NATD connection.


-bill




I was going to add into Asterisk Realtime an extra field that is a
server identifier.  For example to allow multiple asterisk machines
to use the same CDR DB.  You would be able to select on the data from
just one of the servers.



We did this and it works fine as you might expect.  Perhaps we  
should put

it up on bugs.digium.com, but it wasn't a big change.





Also for example in sip.conf for registration.  Have the specific
asterisk server that processes the sip registration put it's
identifier (IP address for example) into a field in the DB also.
That way other asterisk servers sharing the DB would be able to know
what asterisk server a SIP phone is registered to.

Does anybody else think this might be useful?



To my mind it doesn't make much difference where the phone is  
registered
to.  Registration is just a way to find out the contact info (IP  
address
mainly) for the SIP user.  Once we have that on one machine, in  
principle

it can be used on any machine.

The only issue may be that NAT is open from the machine to which  
the phone

originally registered, bt not from others.

So in our application we didn't bother to track which machine took the
original registration.

Steve
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Re: [Asterisk-Users] looking for failover ideas

2005-08-23 Thread William Lloyd

I'm looking at doing something very similar.

I was going to add into Asterisk Realtime an extra field that is a  
server identifier.  For example to allow multiple asterisk machines  
to use the same CDR DB.  You would be able to select on the data from  
just one of the servers.


Also for example in sip.conf for registration.  Have the specific  
asterisk server that processes the sip registration put it's  
identifier (IP address for example) into a field in the DB also.   
That way other asterisk servers sharing the DB would be able to know  
what asterisk server a SIP phone is registered to.


Does anybody else think this might be useful?

Where would be the best place to have a server identifier variable?   
asterisk.conf?  within the sip.conf that applies just to the sip SQL  
tables?


-bill


On 23-Aug-05, at 1:28 PM, Anish Basu wrote:


We are building asterisk clusters using mysql replication.  All the
configuration and cdr data is stored using the res_mysql module.
Replication creates identical servers.  Then, the phones register  
to each

server using DNS SRV records.  If any server goes down, all the phones
registered to that server will register to any of the remaining  
servers.
The only downside of this is that all active calls get dropped once  
the
server goes down, but users can make and receive new calls  
instantaneously.


Another idea is to use Asterisk Realtime so that the mysql  
replication will
share registration information between servers, thus eliminating  
the need
for the phones to re-register.  Has anyone successfully implemented  
this or

something similar?

--Anish

Message: 8
Date: Tue, 23 Aug 2005 08:33:03 -0700 (PDT)
From: Jeremy C. Reed [EMAIL PROTECTED]
Subject: [Asterisk-Users] looking for failover ideas
To: Asterisk-Users@lists.digium.com
Message-ID: [EMAIL PROTECTED]
Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed

I found many mailing list threads and one wiki webpage with ideas and
questions related to failover and high availability solutions.

Is there any webpage or wiki page that summarizes all these ideas?

What I have found:

- case 1: two identical Asterisk boxes with one acting as hot- 
failure backup

http://www.voip-info.org/tiki-index.php?page=Asterisk+failover+case1

- low tech DPDT relay
http://www.voip-info.org/tiki-index.php?page=Asterisk+failover

- VRRPD (KeepAlive daemon)

- Linux-HA and DRBD and heartbeat monitoring

- many mailing list postings with partial ideas

Should I ask the asterisk docs list instead?

  Jeremy C. Reed

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Re: [Asterisk-Users] any ISDN/PRI signaling experts out there?

2005-08-22 Thread William Lloyd
This sounds suspiciously similar to a problem I've had at a customer  
location.


Telco is running 5ESS switch, Asterisk is using TE410 board.   
Asterisk CVS HEAD as of mid july.


Most incoming calls do not have the Caller Name appearing.  Caller ID  
number always comes in.


On almost every incoming call Asterisk reports an error of
Don't know what to do if second ROSE component is of type 0x6

However, local incoming calls everything works out.  Caller ID number  
comes in, caller name comes in and asterisk doesn;t report any errors.


I did a PRI intense debug on the connection and a bit of research on  
the output, but I've no idea what's really up with it.


On a related side note, there was/is no pri no intense debug tun  
off switch.  Need to stop and restart asterisk if you do that.


-bill


On 21-Aug-05, at 3:54 PM, Damon Estep wrote:






-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk-users-
[EMAIL PROTECTED] On Behalf Of Paul Belanger
Sent: Friday, August 19, 2005 4:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] any ISDN/PRI signaling experts out


there?



See comments inline!

Damon Estep wrote:


I have officially engaged in a pissing contest with the local Telco


over


PRI calling name delivery.



Welcome to my world, I deal with theses guys daily!  Errgiant arn't
they.  We have a saying around work 'The telco is always wrong!'.



The telco publishes their calling name delivery over PRI feature as
being bellcore gr-1367-core compliant.

The gr-1367-core spec states that the calling name is to be included


as


a facility IE in the setup message, or sent in a subsequent facility


IE


message with an indicator in the setup message that the CNAM will
follow.

Extensive testing and ISDN/PRI protocol analysis shows that the


facility


IE they are sending out with the CNAM in it comes only after we have
sent back PROGRESS and ALERTING in response to the SETUP. If we


block


the PROGRESS and ALERTING and sit and WAIT for the FACILITY we never


get


it, the call will time out, so we know they are actually waiting for


the


call to progress before sending the facility IE CNAM.



This sounds a little fishy, Orgination Number is usually transmitted


in


the SETUP message.  Your are almost correct in your messaging:

Network  User(Switch)
Setup
 CALL PROCEEDING
 ALERTING
 CALL CONNECT
CALL CONNECT ACKNOWLEDGE


There is about a 4sec timeout allow after SETUP is initially sent, if
CALL PROCEEDING is not transmitted by that time, the Network side  
will

terminiate the call.



As far as I can tell the GR-1367-CORE spec does not define a maximum
delay in sending the facility IE or whether it is acceptable to wait





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Re: [Asterisk-Users] quad t1 / 1U rack server combos

2005-08-16 Thread William Lloyd

I use this box with no problems at all.

http://www.tyan.com/products/html/gx28b2881.html

-bill

On 16-Aug-05, at 12:32 PM, Damon Estep wrote:

It is amazing to me at this point that there is not an official  
Digium list of supported servers (including 1u models!). Clearly  
the number 1 issue with the Digium PRI cards is the server that  
they are used in.



The new cards even go as far as listing server that DO NOT work on  
the Digium site!



The wiki references are old and do not have any testing parameters.


C’mon guys! Certify a few current model servers and be done with it.


Without that information I must again ask the question;


What 1u server combos work with the new quad pri cards UNDER LOAD  
(more than 75% channel use). Every user that buys a Digium PRI card  
should not have to play hit or miss with 2 or 3 servers that cost  
more than the card to get it to work.



Please Please Please publish something useful to support the sale  
of PRI cards.



Damon

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[Asterisk-Users] EM wink start patch

2005-07-24 Thread William Lloyd

I'm trying to get a patch tested for inclusion in CVS.

Anyone that is running EM on a T1 and had to fool around with  
emdigitwait could you please try this.  This patch removes the need  
for the emdigitwait parameter and speeds up dialing.


This situation is mostly interfacing a legacy PBX/Key system with  
Asterisk.  I've been running a couple of systems with this patch for  
about 6 months without problem.


Please see the bug DB for the patch file.  It's a small patch at  
under 20 lines.


http://bugs.digium.com/view.php?id=3805

Any feedback is appreciated.

-bill
[EMAIL PROTECTED]


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Re: [Asterisk-Users] RE: Business Edition

2005-07-23 Thread William Lloyd


On 23-Jul-05, at 11:22 AM, Kevin Walsh wrote:


On Fri, 2005-07-22 at 18:18 +0100, Kevin Walsh wrote:


Adam Goryachev [EMAIL PROTECTED] wrote:


On Fri, 2005-07-22 at 04:15 +0100, Kevin Walsh wrote:


For this reason, I believe that if a fork were
ever necessary, it would struggle to beat a distinct path away  
from

the Asterisk Binary Edition


Correct, until the point where there is MORE features being  
added to

the forked version of asterisk than the digium version of asterisk.



That can't happen, because the ABE could, and probably would, absorb
all of the advances in the fork, while forging ahead with the
original.



Since the fork would be GPL only, if ABE 'absorbed' the new features,
then it would 'become' GPL, and therefore would need to be  
released as
GPL, and hence would no longer by ABE :) So, that can't happen.  
Any other

ideas?



You're forgetting about the disclaimer documents.  Anyone who signed
the perpetual agreement and made changes and/or enhancements to the
Asterisk code (a fork would still be using Asterisk code) would  
firstly

be obliged to inform the owner, and would secondly have a prior
agreement with the owner to allow them to use and close the code.
That would neatly bypass the GPL and allow the new code to be folded
into the Asterisk Binary Edition.


It's unlikely that the current pool of asterisk developers will  
remain static however.  People change jobs, new people find asterisk  
interesting, people that have not contributed before start to  
contribute.


Assuming a fork were to happen one day.  Lots of current developers  
would stay with the Digium tree because they know it, are digium  
partners, think it's a better idea, already signed the disclaimer and  
don;t have an issue with it etc.  Many new developers submitting  
smaller patches would not bother to sign a legal disclaimer and just  
submit the patch to the full GPL tree.  The splinter GPL tree would  
likely integrate the changes faster and obviously don;t care about a  
disclaimer.


The practicalities of tracking the changes between two source trees  
would just get more and more time consuming for Digium.  They will  
want to make 100% legal sure that every change they bring into their  
tree comes from somebody with a disclaimer.


Rewriting the missing bits with other programmers would just help the  
tree's diverge faster.


Meanwhile a full GPL tree can just plow ahead without concern.

Many companies successfully manage the commercial GPL gap.  MySQL for  
example.  The difference in this case is selling a binary only  
version instead of making money off just hardware and support  
services/contracts.


At the end of the day Digium own the Asterisk trademark and in the  
world these days, brand name recognition is often more important than  
the product behind it.


-bill






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[Asterisk-Users] Queue_log stats

2005-07-15 Thread William Lloyd
I'm in search of useful ACD type statistics from the queues.  Ie talk  
time, ratio's, dropped calls etc.


The flat file queue_log is nice, but more useful would be the data in  
Postgres or Mysql.  Unfortunately the queue module does not yet  
support ODBC DB logging (yet).  In the meantime this quick and dirty  
hack gets the job done.


Replace the flat file with a unix named pipe.  Works with all  
versions of asterisk. Removes the need for daily cron job to parse  
and move the log file to SQL for later processing.


This script could be easily adapted for other flat file type logging.

If anybody has some PHP, perl or whatever code that does asterisk  
queue stats or has a question abut this script please contact me.


-bill
[EMAIL PROTECTED]

#!/usr/bin/perl -w
#
# [EMAIL PROTECTED]

# The asterisk version indpendant way to get queue stats into Mysql,  
Postgres

# or whatever is supported by Perl DBI

# It's all about named pipes

# to setup this software
# stop asterisk
# rm /var/log/asterisk/queue_log
# mkfifo /var/log/asterisk/queue_log

# make sure permissions are setup
# chmod 777 /var/log/asterisk/queue_log

# run this program as root or under another user as you see fit.
# should start BEFORE asterisk.  Add to /etc/rc.d/rc.local or whatever

# restart asterisk

# requires a DB table like the following..
# CREATE TABLE csr_queue (
#  qname varchar(30) default NULL,
#  agent varchar(30) default NULL,
#  action text,
#  info1 text,
#  info2 text,
#  info3 text,
#  timestamp int(11) NOT NULL default '0',
#  id tinytext NOT NULL
#) TYPE=MyISAM;

use DBI;
use IO::File;

my $opt_debug = 0;

# if you want postgres change this to Pg
my $db_type = mysql;
my $db_host = 127.0.0.1;
my $db_user_name = 'username';
my $db_password = 'password';
my $db_database = 'asteriskstat';

my $dbh = DBI-connect(DBI:$db_type:dbname=$db_database;host= 
$db_host;, $db_user_name, $db_password);


open(FIFO,  /var/log/asterisk/queue_log)or die Can't open  
queue_log : $!\n;


while (1) {

$message = FIFO;
next unless defined $message;   # interrupted or nothing logged
chomp $message;

# remove chars that will cause DB problems
$message =~ s/\\'//g;

@data = split(/\|/,$message);

# these messages are almost useless for my purposes
next if ($data[4] eq QUEUESTART );
next if ($data[4] eq CONFIGRELOAD );

if (!defined($data[5])) {
  $data[5] = '';
}
if (!defined($data[6])) {
  $data[6] = '';
}
if (!defined($data[7])) {
  $data[7] = '';
}

my $sql = INSERT INTO csr_queue (timestamp, id, qname, agent,  
action, info1, info2, info3) VALUES ('$data[0]', '$data[1]', '$data 
[2]', '$data[3]', '$data[4]', '$data[5]', '$data[6]', '$data[7]');


print $sql \n\n if ($opt_debug);

$dbh-do($sql);

# if you want an actual logfile you might want to uncomment this
#if ( open(LOG,  /var/log/asterisk/queue_log_real) ) {
#print LOG $message\n;
#close(LOG);
#} else {
#warn Couldn't log to /var/log/asterisk_queue_log: $!\n;
#}
#
}

$dbh-disconnect();

exit 0;

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Re: [Asterisk-Users] OT (kinda): Justification for adding Asteriskto the business plan

2005-07-15 Thread William Lloyd

It's all about the testing before rollout.

The problem with the run of the mill IT guy (especially ones involved  
in web sites) they tend to think that testing something means you try  
a few calls and if it works it's all fine.


Testing isn;t beating into them in the same way it is in the telecom  
guys.


There are often unforeseen implications of changing the smallest  
little knob on the system.  Unless you are willing to really think  
about how to make the box fail and try the permutations and  
combinations the end user is always going to be unhappy.


At the end of the day for some incremental income you don;t want to  
take an otherwise happy customer and turn him into a nightmare in the  
search to add a little VOIP.


-bill

On 15-Jul-05, at 8:15 AM, /dev/null wrote:



The fact that Asterisk is soft and you're trying to sell to
an IT Company..




Just to clarify, we make up the IT company and we'd be selling it  
to our
customers that may or may not be IT based.  The company does run  
VoIP but
does not use Asterisk (using VoIP to add additional local lines in  
different

area codes).

What I'm trying to accomplish is a convo/thread of why IT  
consultancies
should take on Asterisk in their normal support (or a value-add  
service).

When I look at VoIP, I see nothing different between setting up and
configuring perl scripts for AGI/* Manager interfaces (system admin
scripting) to plugging the BRI into a Digium card from the old T1  
router.
Granted there are some differences in command configurations and  
might have

to label a wire or two Voice instead of Data but nothing earth
shattering.

As for sales, it would be just adding new listings under  
Telephones in the

yellow pages and adding a few words to brochures/web pages.

-Don

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Re: [Asterisk-Users] Queue Log

2005-07-15 Thread William Lloyd

I'm looking for a similar script.  Care to share?

-bill

On 7-Jun-05, at 10:43 AM, Hugo Begglo wrote:


Hello everyone,
This is is my first email to this group.

I'm am writing a small php program to pull some info out of our  
Asterisk's queue_log.  I'm having trouble figuring out what some of  
the parameters mean.

Here's an example:

1118098465|1118098465.47|salesq|NONE|ENTERQUEUE||Ray Balbin 25  
(716)250-3405


I found a doc that tells me about everything from ENTERQUEUE and  
on but nothing on the 4 fields before it.

Can anyone she some light on this ?

Hugo


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Re: [Asterisk-Users] Nortel Option 11

2005-03-24 Thread William Lloyd
I'm doing a similar thing with a Nortel Norstar system.  The KSU has a 
T1 card configured as an EM trunk and a PRI card.

The EM interface and zaptel had some issues with dialing digits 
manually and having lost digits.

1.0.7 and CVS HEAD have a feature called emdigitwait to help solve the 
problem.  Unfortunately it doesn;t totally fix the issue.

I submitted another patch the other day that fixes the dialing on EM 
without requiring trial and error setting of emwaitdigit but it's not 
been adopted yet.

Look at the wiki it has good information to help set this up.
FYI, I've found CVS HEAD to have better echo canceling than 1.0.7.  I 
also had some issues with the T1 going into Yellow Alarm once or twice 
a day in stable, it's disappeared in HEAD.

-bill
On 24-Mar-05, at 2:07 PM, Jeff Pratt wrote:
Friend, George E. wrote:
Question...I'm fairly new to Asterisk, but one location I'm looking 
at deploying Asterisk has an Option 11 in place already (it's 
actually in someone's HOME - long story).
 Does anyone know if it's feasible to interconnect the two and use 
Asterisk to interface with the other offices and lines, and merely 
use the Option 11 as a gateway to use the existing digital handsets 
(Nortel)?
 George
I am currently using a TDM04B connnected to 4 2500 lines, and a T100P 
connected to a NT5D14 line side T1 card(program them like 2500 sets).  
I will shortly be implementing a new T1 trunk to split our office side 
voice off onto asterisk.

The TDM04B and T100P service multiple ACD queues, some of which handle 
Voicemail for external employees, and some of which provide IVR 
services for human operated ACD queues.

You can also use a 4 port T1 card as a go between for your CO T1s and 
your switch.  Simply set up one port as CPE (this connects to the 
telco T1s), and one port as NET (this connects to your switch).  Then 
set up asterisk to send any calls that you don't want asterisk to 
handle down the appropriate pipe (inbounds would go up the NET T1, and 
outbounds up the CPE T1).

If you look around voip-info.org you should find where someone 
documented doing that with a Norstar.

Jeff
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Re: [Asterisk-Users] X100P in a soekris 4801

2005-01-10 Thread William Lloyd
Maybe try another type of card in the soekris to make sure the PCI slot 
is working properly.  Maybe an ethernet card for example.

I have 1 4801 and a couple of 4501 doing VPN stuff. but I've not tried 
asterisk on them.

Soekris needs remove a couple ethernet jacks and make a box with 2 FXO 
and 3 FXS onboard.  I wouldn;t think it would more than $50-75 to the 
cost of a board.

Can be the Soekris PBX...
-bill
Matt Ryanczak wrote:
Hi All,
	I have a Soekris 4801 running Asterisk and I tried to add a X100P FXO
card only to find that the Soekris will not boot with the card
installed. The LEDs flash for a second and then nothing, it does not
boot. I've tried 2 different X100p cards, both of which work in a
regular desktop system, and still have no luck. I tried a different
Soekris 4801 with no luck. I've also tried a larger power supply with
the Soekris with no luck. I tried to  post to the Soekris list but it
seems to be having issues right now. 

My question is: Has anyone seen a Soerkis 4801 run with a X100P card? I
have read testimonials online that claim it works but I'm not seeing
good results on my end. Can anyone help?
Thanks!
Matt
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Re: [Asterisk-Users] 7960 SIP problem when calling from outside of LAN

2003-07-29 Thread William Lloyd
There are some SIP errors that appeared in CVS in the last couple of 
days.  I checked out some CVS source from last week and everything 
works properly.

Maybe that's part of the problem.

-bill

On Tuesday, July 29, 2003, at 04:59 AM, Louis-David Mitterrand wrote:

Hi, I am testing a 7960 in this context:

[SIP] ---  VPN --- [*] --- [ANY]

(ANY == any type of phone: isdn, SIP, IAX, etc.)

the call goes through and is dropped after 5 seconds with this message
in the log:
File chan_sip.c, Line 388 (retrans_pkt): Maximum retries exceeded on
call IP address for seqno 101
when calling from the LAN with the exact same phone:

[SIP] --- LAN --- [*] --- [ANY]

it works fine, what could be wrong?

I am using the asterisk packages from debian.

Thanks in advance for any help,
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Re: [Asterisk-Users] SetLanguage application doesn;t seem to work in latest Asterisk

2003-07-26 Thread William Lloyd
I've also played around with the language support but  I never got it to
work either.

-bill

- Original Message - 
From: Panagidou Anna [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Friday, July 25, 2003 3:15 AM
Subject: [Asterisk-Users] SetLanguage application doesn;t seem to work in
latest Asterisk




Hello everybody,

I have installed Asterisk from CVS (18/07/2003) and although everything
works fine, SetLanguage application doesn't seem to work. As it used to
work with previous version I wonder if I am missing something here.

The relevant line in extensions.conf is:

exten = 3,1,SetLanguage(gr)

In the directory where Asterisk sounf files reside, I have installed
files of the type file-gr.gsm. However, although the SetLanguage(gr)
application is executed,  only the plain file.gsm files are played.

Note that I haven't setup gr as a language in any other configuration
file.

Any clues are welcome.

Thanks

Anna Panagidou
Technology Department
Hellas On Line
Agiou Konstantinou 59-61
15124, Maroussi
Tel. no: (+30210)  8762309
E-mail address: [EMAIL PROTECTED]

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[Asterisk-Users] Cisco 2 stage firmware 2 stage upgrade

2003-06-05 Thread William Lloyd
I have a 7960 phone I'm trying to upgrade to SIP mode. Unfortunately there
is an error in the firmware and I need to upgrade to a newer skinny first.
I'm looking for somthing like version

P00303020209.bin

I have the latest SIP, but the phone times out trying to upgrade.  According
to Cisco this is a known fault with the version of firmware that my phone
has on it.

-bill

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