[Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread Tim Litwiller
I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe that he did the 40 day trial and it crashed his windows machine to much. So he wants something that can do a similar task running on

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread Eric Wieling aka ManxPower
Tim Litwiller wrote: I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe that he did the 40 day trial and it crashed his windows machine to much. So he wants something that can do a

RE: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread Dean Collins
:20 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [Asterisk-Users] Will Asterisk do well in this application? I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread izo
On 5/9/05, Tim Litwiller [EMAIL PROTECTED] wrote: The Users expierience should go something like this One of his customers calls in the IVR asks for his account number and password - based on that it does database lookups for several reports and reads those back to the customer with text to

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread El Flynn
snip This is the sort of thing that AGI is great for. When I was first starting with Asterisk I wrote an AGI script to ask the caller for their Zip Code, then connect to weather.com, download the current weather conditions for that zip code, massage the text, run it thru a text to speech

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread Jean-Michel Hiver
Tim Litwiller wrote: I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe that he did the 40 day trial and it crashed his windows machine to much. So he wants something that can do a

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread El Flynn
El Flynn wrote: snip This is the sort of thing that AGI is great for. When I was first starting with Asterisk I wrote an AGI script to ask the caller for their Zip Code, then connect to weather.com, download the current weather conditions for that zip code, massage the text, run it thru a

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread Tim Litwiller
Tim Litwiller wrote: I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe that he did the 40 day trial and it crashed his windows machine to much. So he wants something that can do a

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread snacktime
On 5/9/05, Tim Litwiller [EMAIL PROTECTED] wrote: Tim Litwiller wrote: I have a customer looking for an automated way to provide his customers information. He found some windows software called Active Call Center - but I believe that he did the 40 day trial and it crashed his windows

Re: [Asterisk-Users] Will Asterisk do well in this application?

2005-05-09 Thread mike castleman
On Mon, May 09, 2005 at 04:16:18PM -0700, snacktime wrote: We have, and the one comment I would make is that asking for an alphanumeric username and password is too much for most people. A good combination we found is a numeric pin/password and the phone number. It's easier for people to