[asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Carlos Alvarez
We have a customer who has asked us to change this behavior, but I haven't been able to find a way to do it. Server is Asterisk 1.6 and the phones are SPA 303 and 504. Receptionist gets an outside call, starts an attended transfer The office person being called answers by pressing the speaker

Re: [asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Danny Nicholas
: [asterisk-users] Hang up phone after declined attended transfer We have a customer who has asked us to change this behavior, but I haven't been able to find a way to do it. Server is Asterisk 1.6 and the phones are SPA 303 and 504. Receptionist gets an outside call, starts an attended transfer

Re: [asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Carlos Alvarez
On Tue, Jan 10, 2012 at 10:24 AM, Danny Nicholas da...@debsinc.com wrote: You could use a parking lot instead of attended transfer? Since that actually is more work than just training all the users to manually hang up, I have a feeling the customer won't be enthusiastic about it. But thanks

Re: [asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Ryan Wagoner
On Tue, Jan 10, 2012 at 12:02 PM, Carlos Alvarez car...@televolve.comwrote: We have a customer who has asked us to change this behavior, but I haven't been able to find a way to do it. Server is Asterisk 1.6 and the phones are SPA 303 and 504. Receptionist gets an outside call, starts an

Re: [asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Ryan Wagoner
On Tue, Jan 10, 2012 at 1:57 PM, Ryan Wagoner rswago...@gmail.com wrote: On Tue, Jan 10, 2012 at 12:02 PM, Carlos Alvarez car...@televolve.comwrote: We have a customer who has asked us to change this behavior, but I haven't been able to find a way to do it. Server is Asterisk 1.6 and the

Re: [asterisk-users] Hang up phone after declined attended transfer

2012-01-10 Thread Carlos Alvarez
On Tue, Jan 10, 2012 at 12:01 PM, Ryan Wagoner rswago...@gmail.com wrote: I did a quick search and found the setting. Go to the Regional tab and find the Reorder Delay. Change that to 255, which will disable the order tone and cause the phone to hangup. Thanks, that did it! Now to