I am trying to build a simple queue for the receptionist phone.
In other words, there is only 1 agent and that is the receptionist
phone.
I just defined a few lines in queues.conf
[console]
strategy = ringall
member = SIP/4000 ;4000 is the console extension
In extensions.conf, it is:
Lee, John (Sydney) wrote:
However, when I call from an outside line to another extension which I
then forward to 4000, I cannot get into the queue.
exten = 98786983,1,Answer()
exten = 98786983,n,Dial(SIP/4000,20)
My guess would be that extension 4000 matches somewhere else within your
On Tue, Mar 18, 2008 at 06:20:02PM +1100, Lee, John (Sydney) wrote:
I am trying to build a simple queue for the receptionist phone.
In other words, there is only 1 agent and that is the receptionist
phone.
However, when I call from an outside line to another extension which I
then forward
Robert Lister [EMAIL PROTECTED] writes:
So you either need to go a Goto(context,4000,1) or to drop it to the queue
with Queue(console) etc.
There's also Dial(Local/[EMAIL PROTECTED]). Goto is almost always a better
idea though.
/Benny
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On Tue, 2008-03-18 at 18:20 +1100, Lee, John (Sydney) wrote:
I am trying to build a simple queue for the receptionist phone.
In other words, there is only 1 agent and that is the receptionist
phone.
I just defined a few lines in queues.conf
[console]
strategy = ringall
member = SIP/4000
So you either need to go a Goto(context,4000,1) or to drop it to the
queue
with Queue(console) etc.
I have chosen to use Goto(context,4000,1) from a programmer's
perspective although queue(console) works just as good.
Thanks guys.
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