Re: [asterisk-users] TDM400P FXO click sounds

2007-08-24 Thread Jared Smith
On Thu, 2007-08-23 at 18:42 -0300, [EMAIL PROTECTED] wrote:
 1- I've tried running fxotune 
 2- I've tried turning off all un-necessary hardware in the BIOS
 3- I've tried on a different PCI slot. 
 4- I've tried these suggestions:
 http://www.voip-info.org/wiki/view/Asterisk+PCI+bus+Troubleshooting 
 5- How I check if it the clicking and popping correlates to hard drive 
 activity
 ?
 6- I've not tried installing this board in another PC to test my FXOs 
 7- I've an MSI motherboard and AMD athlon 64 x2 Dual core processor
 8- I've Turning off echotraining.

Digium offers installation support on their hardware cards, so if you
continue to experience problems, Digium support should be able to help
you track down the cause of the problem.


-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-24 Thread GNUbie
Hello Jared,

On 8/24/07, Jared Smith [EMAIL PROTECTED] wrote:



 Digium offers installation support on their hardware cards, so if you
 continue to experience problems, Digium support should be able to help
 you track down the cause of the problem.


I also have the same issue on my TDM400P card but  I am not in the US so I
don't know how I can call to your number, 877-546-8963 for free.

Thanks in advance.

GNUbie
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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-24 Thread Tzafrir Cohen
On Fri, Aug 24, 2007 at 10:09:19PM +0800, GNUbie wrote:
 Hello Jared,
 
 On 8/24/07, Jared Smith [EMAIL PROTECTED] wrote:
 
 
 
  Digium offers installation support on their hardware cards, so if you
  continue to experience problems, Digium support should be able to help
  you track down the cause of the problem.
 
 
 I also have the same issue on my TDM400P card but  I am not in the US so I
 don't know how I can call to your number, 877-546-8963 for free.

One option: get an account in sipphone.com. A voip-ionly account is
free, and still allows you calling US toll-free numbers and various
others.

  http://www.sipphone.com/numbers/

-- 
   Tzafrir Cohen   
icq#16849755jabber:[EMAIL PROTECTED]
+972-50-7952406   mailto:[EMAIL PROTECTED]   
http://www.xorcom.com  iax:[EMAIL PROTECTED]/tzafrir

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-24 Thread Jared Smith
On Fri, 2007-08-24 at 22:09 +0800, GNUbie wrote:
 I also have the same issue on my TDM400P card but  I am not in the US
 so I don't know how I can call to your number, 877-546-8963 for free.

You can call Digium at +1-256-428-6000 (which obviously wouldn't be a
free call, but at least you can get through).  Also, you can call over
VoIP by dialing IAX2/[EMAIL PROTECTED]/6000.

-- 
Jared Smith
Community Relations Manager
Digium, Inc.


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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-23 Thread ggonzalez
1- I've tried running fxotune 
2- I've tried turning off all un-necessary hardware in the BIOS
3- I've tried on a different PCI slot. 
4- I've tried these suggestions:
http://www.voip-info.org/wiki/view/Asterisk+PCI+bus+Troubleshooting 
5- How I check if it the clicking and popping correlates to hard drive activity
?
6- I've not tried installing this board in another PC to test my FXOs 
7- I've an MSI motherboard and AMD athlon 64 x2 Dual core processor
8- I've Turning off echotraining.

Thanks for any suggest to solve this issue.






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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-22 Thread Luis Antonio Prata Barbosa
Have you tried installing this board in another PC to test your FXOs ?
What motherboard are you using ?
Are your FXOs boards original digium or they are chineses versions ?

Luis A P Barbosa


2007/8/15, [EMAIL PROTECTED] [EMAIL PROTECTED]:

 Hello,

 I have a TDM400P with 4 FXO ports, currently using three.  When sending or
 receiving calls on this card, there is a nearly constant
 popping/clicking sound, it is related to the
 echo cancellation?.  I adjusted my gains properly, but to no avail.  I
 even found that setting echotraining=no in zapata.conf didn't change the
 scenario at all.  I've plugged analog handsets into the same jacks, and
 the line is crystal-clear. Below is my zapata.conf, if you guys have any
 ideas how I might resolve this, I'd appreciate it.  I have installed from
 sources Asterisk 1.2.22 and zaptel-1.2.19 on a debian etch x86_64.

 [channels]
 language=es
 context=ent-4229
 ;rxwink=300
 usecallerid=yes
 hidecallerid=no
 ; Whether or not to enable call waiting on internal extensions
 ; With this set to 'yes', busy extensions will hear the call-waiting
 ; tone, and can use hook-flash to switch between callers. The Dial()

 ; app will not return the BUSY result for extensions.
 ;
 callwaiting=yes
 threewaycalling=yes
 transfer=yes
 ;canpark=yes
 cancallforward=yes
 callreturn=yes
 echocancel=yes
 echocancelwhenbridged=no
 echotraining=yes
 echotraining=128
 relaxdtmf=yes
 rxgain=3.0
 txgain=3.0
 callgroup=1
 pickupgroup=1
 immediate=no
 ;busydetect=yes
 ;busycount=4
 callprogress=no
 ;busypattern=500,500
 ;answeronpolarityswitch=yes
 ;hanguponpolarityswitch=yes
 ;callprogress=yes
 faxdetect=incoming
 faxdetect=outgoing

 signalling=fxs_ks
 group=1
 channel=1

 signalling=fxs_ks
 group=2
 channel=2;


 singalling=fxs_ks
 group=3
 channel=3;

 ;singalling=fxs_ks
 ;group=1
 ;channel=4




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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-21 Thread Stephen Bosch
Hi, Gustavo:

[EMAIL PROTECTED] wrote:
 Hi all and thanks for every suggest about my problem, I found that my TDM400P
 was sharing IRQ with onboard sound device using cat /proc/interrupts, lspci -v
 and lspci -vb. When I disable all unnecessary hardware on my machine and test
 it, clicking sounds continue on the line with the same intensity; again using
 lspci -vb i found that:
 
 01:00.0 VGA compatible controller: VIA Technologies, Inc. Unknown device 3230
 (rev 11) (prog-if 00 [VGA])
 Subsystem: Micro-Star International Co., Ltd. Unknown device 7253
 Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 11
 Memory at c000 (32-bit, prefetchable)
 Memory at dd00 (32-bit, non-prefetchable)
 Capabilities: [60] Power Management version 2
 Capabilities: [70] AGP version 3.0
 
 04:04.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN
 interface
 Subsystem: Unknown device b119:0003
 Flags: bus master, medium devsel, latency 64, IRQ 11
 I/O ports at be00
 Memory at dfaff000 (32-bit, non-prefetchable)
 Capabilities: [40] Power Management version 2
  
 Now TDM card share IRQ 11 with onboard vga controller. I have a sata raid 1
 level running on the box too and cat /proc/interrupts show me:
 
   0:   23572057  0IO-APIC-edge  timer
   1:196  0IO-APIC-edge  i8042
   6:  3  0IO-APIC-edge  floppy
   7:  0  0IO-APIC-edge  parport0
   8:  0  0IO-APIC-edge  rtc
   9:  0  0   IO-APIC-level  acpi
  14: 66  0IO-APIC-edge  ide0
 209:3663990  0   IO-APIC-level  eth0
 217: 403070  0   IO-APIC-level  libata
 225:   95602389  0   IO-APIC-level  wctdm
 NMI:   3824180
 LOC:   23572106   23572083
 ERR:  0

You must ignore the IRQ flag in the lspci output when your system uses
IO-APIC.

Your /proc/interrupts doesn't seem to show a shared IRQ... are we sure
this is the real cause of the problem?

-Stephen-


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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-21 Thread Michael Munger
I have this exact same problem with two different Business Edition
systems. Both are using TDM400s. 

Do we have an answer for this yet?

Yours,
Michael Munger, dCAP
404-438-2128
[EMAIL PROTECTED]

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew
Fredrickson
Sent: Thursday, August 16, 2007 2:11 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] TDM400P FXO click sounds

shadowym wrote:
 Please explain to me how FXO tune would fix popping and clicking
sounds??? 
 

As mentioned by Stephen, if the echo canceler is improperly tuning that 
certainly might be possible.  But moreover, if there is ambient line 
noise that is on the line, fxotune will try to pick the best settings on

the line interface to either mitigate any line noise that it receives in

the audio receive path.

One other possibility is you could see if it the clicking and popping 
correlates to hard drive activity... if that's so, you might have a hard

drive or raid controller disabling interrupts for too long.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-21 Thread Thomas Kenyon
Michael Munger wrote:
 I have this exact same problem with two different Business Edition
 systems. Both are using TDM400s. 
 
 Do we have an answer for this yet?
 
I know this sounds silly, but if there is a chance that it is an
improperly tuned echo canceller, has anyone tried using oslec.

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-21 Thread Russell Bryant
Michael Munger wrote:
 I have this exact same problem with two different Business Edition
 systems. Both are using TDM400s. 
 
 Do we have an answer for this yet?

You need to contact Digium technical support.  They provide free support for 
hardware issues like this.  Furthermore,
since you are a BE customer, that gives you even higher priority in getting 
attention to your problems.

-- 
Russell Bryant
Software Engineer
Digium, Inc.

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-17 Thread ggonzalez
Hi all and thanks for every suggest about my problem, I found that my TDM400P
was sharing IRQ with onboard sound device using cat /proc/interrupts, lspci -v
and lspci -vb. When I disable all unnecessary hardware on my machine and test
it, clicking sounds continue on the line with the same intensity; again using
lspci -vb i found that:

01:00.0 VGA compatible controller: VIA Technologies, Inc. Unknown device 3230
(rev 11) (prog-if 00 [VGA])
Subsystem: Micro-Star International Co., Ltd. Unknown device 7253
Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 11
Memory at c000 (32-bit, prefetchable)
Memory at dd00 (32-bit, non-prefetchable)
Capabilities: [60] Power Management version 2
Capabilities: [70] AGP version 3.0

04:04.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN
interface
Subsystem: Unknown device b119:0003
Flags: bus master, medium devsel, latency 64, IRQ 11
I/O ports at be00
Memory at dfaff000 (32-bit, non-prefetchable)
Capabilities: [40] Power Management version 2
 
Now TDM card share IRQ 11 with onboard vga controller. I have a sata raid 1
level running on the box too and cat /proc/interrupts show me:

  0:   23572057  0IO-APIC-edge  timer
  1:196  0IO-APIC-edge  i8042
  6:  3  0IO-APIC-edge  floppy
  7:  0  0IO-APIC-edge  parport0
  8:  0  0IO-APIC-edge  rtc
  9:  0  0   IO-APIC-level  acpi
 14: 66  0IO-APIC-edge  ide0
209:3663990  0   IO-APIC-level  eth0
217: 403070  0   IO-APIC-level  libata
225:   95602389  0   IO-APIC-level  wctdm
NMI:   3824180
LOC:   23572106   23572083
ERR:  0

Disabling ACPI from kernel at boot, the systen cant detect TDM card.
Again, running debian etch x86_64. Click sounds continue again. Running zttest
I get:

--- Results after 55 passes ---
Best: 100.00 -- Worst: 67.395020 -- Average: 98.757324

I change from one slot to other and the problem continue. What follow to solve
this issue? Thanks for any suggest.


Gustavo Gonzalez 


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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-16 Thread Matthew Fredrickson
shadowym wrote:
 Please explain to me how FXO tune would fix popping and clicking sounds??? 
 

As mentioned by Stephen, if the echo canceler is improperly tuning that 
certainly might be possible.  But moreover, if there is ambient line 
noise that is on the line, fxotune will try to pick the best settings on 
the line interface to either mitigate any line noise that it receives in 
the audio receive path.

One other possibility is you could see if it the clicking and popping 
correlates to hard drive activity... if that's so, you might have a hard 
drive or raid controller disabling interrupts for too long.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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[asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread ggonzalez
Hello,
 
I have a TDM400P with 4 FXO ports, currently using three.  When sending or 
receiving calls on this card, there is a nearly constant 
popping/clicking sound, it is related to the 
echo cancellation?.  I adjusted my gains properly, but to no avail.  I 
even found that setting echotraining=no in zapata.conf didn't change the 
scenario at all.  I've plugged analog handsets into the same jacks, and 
the line is crystal-clear. Below is my zapata.conf, if you guys have any 
ideas how I might resolve this, I'd appreciate it.  I have installed from
sources Asterisk 1.2.22 and zaptel-1.2.19 on a debian etch x86_64.

[channels]
language=es
context=ent-4229
;rxwink=300
usecallerid=yes
hidecallerid=no
; Whether or not to enable call waiting on internal extensions
; With this set to 'yes', busy extensions will hear the call-waiting
; tone, and can use hook-flash to switch between callers. The Dial()

; app will not return the BUSY result for extensions.
;
callwaiting=yes
threewaycalling=yes
transfer=yes
;canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
echotraining=yes
echotraining=128
relaxdtmf=yes
rxgain=3.0
txgain=3.0
callgroup=1
pickupgroup=1
immediate=no
;busydetect=yes
;busycount=4
callprogress=no
;busypattern=500,500
;answeronpolarityswitch=yes
;hanguponpolarityswitch=yes
;callprogress=yes
faxdetect=incoming
faxdetect=outgoing

signalling=fxs_ks
group=1
channel=1

signalling=fxs_ks
group=2
channel=2;


singalling=fxs_ks
group=3
channel=3;

;singalling=fxs_ks
;group=1
;channel=4
 



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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread Matthew Fredrickson
[EMAIL PROTECTED] wrote:
 Hello,
  
 I have a TDM400P with 4 FXO ports, currently using three.  When sending or 
 receiving calls on this card, there is a nearly constant 
 popping/clicking sound, it is related to the 
 echo cancellation?.  I adjusted my gains properly, but to no avail.  I 
 even found that setting echotraining=no in zapata.conf didn't change the 
 scenario at all.  I've plugged analog handsets into the same jacks, and 
 the line is crystal-clear. Below is my zapata.conf, if you guys have any 
 ideas how I might resolve this, I'd appreciate it.  I have installed from
 sources Asterisk 1.2.22 and zaptel-1.2.19 on a debian etch x86_64.

Have you tried running fxotune on it?  If you have (or haven't) make 
sure you try the zaptel-1.4 version of fxotune.  It has improved 
significantly since 1.2.

-- 
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.

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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread shadowym
Try some of these suggestions.
http://www.voip-info.org/wiki/view/Asterisk+PCI+bus+Troubleshooting 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 15, 2007 12:14 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] TDM400P FXO click sounds

Hello,
 
I have a TDM400P with 4 FXO ports, currently using three.  When sending or
receiving calls on this card, there is a nearly constant popping/clicking
sound, it is related to the echo cancellation?.  I adjusted my gains
properly, but to no avail.  I even found that setting echotraining=no in
zapata.conf didn't change the scenario at all.  I've plugged analog handsets
into the same jacks, and the line is crystal-clear. Below is my zapata.conf,
if you guys have any ideas how I might resolve this, I'd appreciate it.  I
have installed from sources Asterisk 1.2.22 and zaptel-1.2.19 on a debian
etch x86_64.

[channels]
language=es
context=ent-4229
;rxwink=300
usecallerid=yes
hidecallerid=no
; Whether or not to enable call waiting on internal extensions ; With this
set to 'yes', busy extensions will hear the call-waiting ; tone, and can use
hook-flash to switch between callers. The Dial()

; app will not return the BUSY result for extensions.
;
callwaiting=yes
threewaycalling=yes
transfer=yes
;canpark=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
echotraining=yes
echotraining=128
relaxdtmf=yes
rxgain=3.0
txgain=3.0
callgroup=1
pickupgroup=1
immediate=no
;busydetect=yes
;busycount=4
callprogress=no
;busypattern=500,500
;answeronpolarityswitch=yes
;hanguponpolarityswitch=yes
;callprogress=yes
faxdetect=incoming
faxdetect=outgoing

signalling=fxs_ks
group=1
channel=1

signalling=fxs_ks
group=2
channel=2;


singalling=fxs_ks
group=3
channel=3;

;singalling=fxs_ks
;group=1
;channel=4
 






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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread shadowym
Please explain to me how FXO tune would fix popping and clicking sounds??? 

-Original Message-
From: Matthew Fredrickson [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, August 15, 2007 2:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] TDM400P FXO click sounds

[EMAIL PROTECTED] wrote:
 Hello,
  
 I have a TDM400P with 4 FXO ports, currently using three.  When 
 sending or receiving calls on this card, there is a nearly constant 
 popping/clicking sound, it is related to the echo cancellation?.  I 
 adjusted my gains properly, but to no avail.  I even found that 
 setting echotraining=no in zapata.conf didn't change the scenario at 
 all.  I've plugged analog handsets into the same jacks, and the line 
 is crystal-clear. Below is my zapata.conf, if you guys have any ideas 
 how I might resolve this, I'd appreciate it.  I have installed from 
 sources Asterisk 1.2.22 and zaptel-1.2.19 on a debian etch x86_64.

Have you tried running fxotune on it?  If you have (or haven't) make sure
you try the zaptel-1.4 version of fxotune.  It has improved significantly
since 1.2.

--
Matthew Fredrickson
Software/Firmware Engineer
Digium, Inc.




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Re: [asterisk-users] TDM400P FXO click sounds

2007-08-15 Thread Stephen Bosch
shadowym wrote:
 Please explain to me how FXO tune would fix popping and clicking sounds??? 

If they are caused by a poorly-tuned echo canceller.

-Stephen-


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