Re: [BackupPC-users] HELP - FW: BackupPC administrative attention needed

[George King]

Hi Edward

The other respondents have explained the open-source aspects of using 
backuppc but with respect to your question - the email message indicates 
you have run out of disk space so either need to enlarge the RAID array 
(or increase file system space in some other way) and/or adjust the 
backup regime to keep fewer backups (by editing the backup Schedule 
settings).  Backuppc pools files to be efficient in it's use of disk 
space but more backups will increase disk usage.  However be careful 
about reducing the backup frequency, number of backups and max ages etc 
as it will affect existing backups and data could well be lost.  There 
is advice in the backuppc documentation about choosing the right backup 
schedule for your purposes.


George

On 24/03/2022 16:11, Rene Balvers wrote:

Hello Edward,
I agree with what the others have written.
We have been using this software for years without any maintenance or 
serious issues.

having said that, it strikes me that you meniton:

... through your software.
I would like to add that it is not "their" s/w, it's *our* software. 
We are allowed to enjoy it, without any marketing distractions, at a 
cost of a purchase price of zero, but with respect and helpful 
attitude in return.

Kind regards,
Rene



*From:* Mike Hughes [mailto:m...@visionary.com]
*Sent:* Thursday, March 24, 2022, 2:23 PM
*To:* General list for user discussion, questions and support
*Subject:* [BackupPC-users] HELP - FW: BackupPC administrative 
attention needed



Hi Edward,

I'm not sure how much help this list can be as we are just a group of 
people who administrate our own installations of BackupPC. It's a 
very flexible solution that can handle massive amounts of backup and 
runs maintenance-free for years, so it's not a surprise if it got 
forgotten about until the disk filled up.


Most of the folks on this list installed the software ourselves. The 
"PC Backup Genie" is just a cutesy name attributed to the process 
that sent the email. Can you reach out to the individual responsible 
for the installation of the system?  If it's not possible to contact 
the person in charge of the BackupPC build, the best clue to find the 
filled disk is to identify the originating server of any alerts such 
as the one below to lead you to the source.


As the Senior IT Admin you're familiar with the spoofability of the 
"FROM" address on an email. There's no guarantee that it came from 
the "remote05" server, but check that first as a simple first step. 
If that server isn't running BackupPC then contact your email 
administrator to ask for a mail trace to determine which server sent it.



*From:* Edward Cotter 
*Sent:* Thursday, March 24, 2022 2:19 AM
*To:* backuppc-users@lists.sourceforge.net 
; 
backuppc-users-requ...@lists.sourceforge.net 

*Cc:* Mindas Berzonskis ; Charles Chang 
; Scott Armit ; Chaminda 
Delpagodage 
*Subject:* [BackupPC-users] HELP - FW: BackupPC administrative 
attention needed


Hello backuppc support,

New user to your mailing list and completely new to the product.

As Senior IT Admin – tasked with resolving issues with our existing 
backup solution through your software.


These alerts are coming out everyday for our company – looking for 
basic guidance and direction with suggested steps to resolve to avoid 
any data loss for our organization.


Please advise at your earliest convenience.

Working to discover the file system location /srv/backuppc to see 
what space is available and if it can be expanded.


Thanks,

*/_From: backu...@remote05.aliaswire.com 
 
>

Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full. The threshold in the configuration file 
is 95%, while yesterday the file system was up to 97% full.  Please 
find more space on the file system, or reduce the number of full or 
incremental backups that we keep.


Regards,
PC Backup Genie_/**/__/*

*Edward R. Cotter*|  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803

Office: 617-393-5388

Mobile: 781-572-9764

ecotter@aliaswire.com

aliaswire.com __

__

__

Red text on a black background Description automatically generated 
with medium confidence


Logo Description automatically generated A picture containing text, 
clipart Description automatically generated


*From:*Chaminda Delpagodage 
*Sent:* Monday, March 21, 2022 10:46 AM
*To:* Edward Cotter ; Mindas Berzonskis 

*Cc:* Scott Goldthwaite ; Charles Chang 
; Timothy M. Spear 

*Subject:* Re: BackupPC administrative attention needed

Thanks Ed for following up on this! This space issue needs to be 

Re: [BackupPC-users] HELP - FW: BackupPC administrative attention needed

[G.W. Haywood via BackupPC-users]

Hi there,

On Thu, 24 Mar 2022, Edward Cotter wrote:


New user to your mailing list and completely new to the product.


Hello and welcome.  A BackupPC system is necessarily and unfortunately
a little complex, but I'm sure you'll get the hang of it given time.
It's not exactly a 'product', it's more a sort of adventure.


As Senior IT Admin - tasked with resolving issues with our existing
backup solution through your software.


Given other things in your mail I'm not sure I understand you - do you
intend to replace BackupPC with something else or are you replacing an
existing backup system with BackupPC?


These alerts are coming out everyday for our company - looking for
basic guidance and direction with suggested steps to resolve to
avoid any data loss for our organization.

Please advise at your earliest convenience.


Well short of deleting old backups, if the filesystem that you've told
BackupPC to use is very nearly full then there's little that it can do
to help you.  Either delete some junk from the system, or failing that
make the filesystem bigger.  You might simply need to buy and install
a bigger storage device, and copy the data from the old device to the
new one, or add a device to a RAID array, or ... this kind of thing is
probably the job of the Senior IT Admin. :)


...
Working to discover the file system location /srv/backuppc to see
what space is available and if it can be expanded.
...
| Yesterday 156 hosts were skipped because the file system containing
| /srv/backuppc/ was too full.  The threshold in the configuration
| file is 95%, while yesterday the file system was up to 97% full.
| Please find more space on the file system, or reduce the number of
| full or incremental backups that we keep.
| Regards,
| PC Backup Genie


Some familiarity with Linux or other Unix-like system is more or less
a prerequisite for working with BackupPC.  Look at the 'man' pages for
the 'mount' and 'df' commands to see how to find the storage space
used and available, and the 'cd' and 'ls' commands will let you romp
around the filesystems investigating their contents.  According to
your log snippets the filesystem in use by BackupPC is 97% full, so it
seems likely that you're already in dangerous territory and need to do
something about it quickly.  When the filesystem does not have enough
storage space available, it might not be just BackupPC which fails as
a reasult.

I'd cheerfully log in remotely and take a look at your system with no
obligation, and you'd be crazy to let me do that.  Be *careful* what
you do when you're logged in as the 'root' user.

--

73,
Ged.


___
BackupPC-users mailing list
BackupPC-users@lists.sourceforge.net
List:https://lists.sourceforge.net/lists/listinfo/backuppc-users
Wiki:https://github.com/backuppc/backuppc/wiki
Project: https://backuppc.github.io/backuppc/

Re: [BackupPC-users] HELP - FW: BackupPC administrative attention needed

[Rene Balvers]

Hello Edward,
I agree with what the others have written.
We have been using this software for years without any maintenance or 
serious issues.

having said that, it strikes me that you meniton:

... through your software.
I would like to add that it is not "their" s/w, it's *our* software. We 
are allowed to enjoy it, without any marketing distractions, at a cost 
of a purchase price of zero, but with respect and helpful attitude in 
return.

Kind regards,
Rene



*From:* Mike Hughes [mailto:m...@visionary.com]
*Sent:* Thursday, March 24, 2022, 2:23 PM
*To:* General list for user discussion, questions and support
*Subject:* [BackupPC-users] HELP - FW: BackupPC administrative attention 
needed



Hi Edward,

I'm not sure how much help this list can be as we are just a group of 
people who administrate our own installations of BackupPC. It's a very 
flexible solution that can handle massive amounts of backup and runs 
maintenance-free for years, so it's not a surprise if it got forgotten 
about until the disk filled up.


Most of the folks on this list installed the software ourselves. The 
"PC Backup Genie" is just a cutesy name attributed to the process that 
sent the email. Can you reach out to the individual responsible for 
the installation of the system?  If it's not possible to contact the 
person in charge of the BackupPC build, the best clue to find the 
filled disk is to identify the originating server of any alerts such 
as the one below to lead you to the source.


As the Senior IT Admin you're familiar with the spoofability of the 
"FROM" address on an email. There's no guarantee that it came from the 
"remote05" server, but check that first as a simple first step. If 
that server isn't running BackupPC then contact your email 
administrator to ask for a mail trace to determine which server sent it.



*From:* Edward Cotter 
*Sent:* Thursday, March 24, 2022 2:19 AM
*To:* backuppc-users@lists.sourceforge.net 
; 
backuppc-users-requ...@lists.sourceforge.net 

*Cc:* Mindas Berzonskis ; Charles Chang 
; Scott Armit ; Chaminda 
Delpagodage 
*Subject:* [BackupPC-users] HELP - FW: BackupPC administrative 
attention needed


Hello backuppc support,

New user to your mailing list and completely new to the product.

As Senior IT Admin – tasked with resolving issues with our existing 
backup solution through your software.


These alerts are coming out everyday for our company – looking for 
basic guidance and direction with suggested steps to resolve to avoid 
any data loss for our organization.


Please advise at your earliest convenience.

Working to discover the file system location /srv/backuppc to see what 
space is available and if it can be expanded.


Thanks,

*/_From: backu...@remote05.aliaswire.com 
 
>

Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file 
is 95%, while yesterday the file system was up to 97% full. Please 
find more space on the file system, or reduce the number of full or 
incremental backups that we keep.


Regards,
PC Backup Genie_/**/__/*

*Edward R. Cotter*|  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803

Office: 617-393-5388

Mobile: 781-572-9764

ecotter@aliaswire.com

aliaswire.com __

__

__

Red text on a black background Description automatically generated 
with medium confidence


Logo Description automatically generated A picture containing text, 
clipart Description automatically generated


*From:*Chaminda Delpagodage 
*Sent:* Monday, March 21, 2022 10:46 AM
*To:* Edward Cotter ; Mindas Berzonskis 

*Cc:* Scott Goldthwaite ; Charles Chang 
; Timothy M. Spear 

*Subject:* Re: BackupPC administrative attention needed

Thanks Ed for following up on this! This space issue needs to be 
addressed asap as backuppc is our current backup solution until a new 
tool is rolled out.


Thanks

--

Chaminda Delpagodage | Senior Director of SRE

Aliaswire

*From: *Edward Cotter 
*Date: *Monday, March 21, 2022 at 10:06 AM
*To: *Mindas Berzonskis 
*Cc: *Chaminda Delpagodage , Scott Goldthwaite 
, Charles Chang , 
Timothy M. Spear 

*Subject: *FW: BackupPC administrative attention needed

Mindas,

When we move to our new backup solution.

Will it take care of this issue we have with awcamdsk through backup 
genie?


Thanks,


Edward R. Cotter  |  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803
Office: 617-393-5388
Mobile: 781-572-9764

ecot...@aliaswire.com
aliaswire.com






-Original Message-
From: backu...@remote05.aliaswire.com 
Sent: Sunday, March 20, 

Re: [BackupPC-users] HELP - FW: BackupPC administrative attention needed

[Paul via BackupPC-users]

 
Hi Edward,

One place that you might start is the administrator console for your BackupPC 
server installation.  Depending upon the version of BackupPC that you are 
running, it is generally found at one of the following default URLs:

./BackupPC_Admin

or
./backuppc

Of course, you will need administrator login credentials to see the status 
page, host summary and to graphically edit the configuration.

Online documentation and screen shots of the administrator console can be found 
here:

https://backuppc.github.io/backuppc/

Generally, as long as you have physical storage available, it's not too 
difficult to extend the filesystem (caveat: my only experience is with CentOS 
and EXT4) to immediately alleviate this error.






Paul Herron
p...@october11th.com | +1 (202) 413-2678 :cell



- Original Message -
From: Mike Hughes (m...@visionary.com)
Date: 03/24/22 09:41 am
To: General list for user discussion, questions and support 
(backuppc-users@lists.sourceforge.net)
Subject: Re: [BackupPC-users] HELP - FW: BackupPC administrative attention 
needed

Hi Edward,
I'm not sure how much help this list can be as we are just a group of people 
who administrate our own installations of BackupPC. It's a very flexible 
solution that can handle massive amounts of backup and runs maintenance-free 
for years, so it's not a surprise if it got forgotten about until the disk 
filled up.
Most of the folks on this list installed the software ourselves. The "PC Backup 
Genie" is just a cutesy name attributed to the process that sent the email. Can 
you reach out to the individual responsible for the installation of the system? 
 If it's not possible to contact the person in charge of the BackupPC build, 
the best clue to find the filled disk is to identify the originating server of 
any alerts such as the one below to lead you to the source.
As the Senior IT Admin you're familiar with the spoofability of the "FROM" 
address on an email. There's no guarantee that it came from the "remote05" 
server, but check that first as a simple first step. If that server isn't 
running BackupPC then contact your email administrator to ask for a mail trace 
to determine which server sent it.

From: Edward Cotter 
Sent: Thursday, March 24, 2022 2:19 AM
To: backuppc-users@lists.sourceforge.net 
; 
backuppc-users-requ...@lists.sourceforge.net 

Cc: Mindas Berzonskis ; Charles Chang 
; Scott Armit ; Chaminda 
Delpagodage 
Subject:[BackupPC-users] HELP - FW: BackupPC administrative attention needed
 

Hello backuppc support,

New user to your mailing list and completely new to the product.

As Senior IT Admin – tasked with resolving issues with our existing backup 
solution through your software.

These alerts are coming out everyday for our company – looking for basic 
guidance and direction with suggested steps to resolve to avoid any data loss 
for our organization.

Please advise at your earliest convenience.

Working to discover the file system location /srv/backuppc to see what space is 
available and if it can be expanded.

Thanks,

From: backu...@remote05.aliaswire.com 
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin 
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file is 95%, 
while yesterday the file system was up to 97% full.  Please find more space on 
the file system, or reduce the number of full or incremental backups that we 
keep.

Regards,
PC Backup Genie

Edward R. Cotter  |  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803

Office: 617-393-5388

Mobile: 781-572-9764

ecot...@aliaswire.com

aliaswire.com





 


From: Chaminda Delpagodage 
Sent: Monday, March 21, 2022 10:46 AM
To: Edward Cotter ; Mindas Berzonskis 

Cc: Scott Goldthwaite ; Charles Chang 
; Timothy M. Spear 
Subject: Re: BackupPC administrative attention needed


Thanks Ed for following up on this! This space issue needs to be addressed asap 
as backuppc is our current backup solution until a new tool is rolled out.

Thanks 


--

Chaminda Delpagodage | Senior Director of SRE


Aliaswire

From: Edward Cotter 
Date: Monday, March 21, 2022 at 10:06 AM
To: Mindas Berzonskis 
Cc: Chaminda Delpagodage , Scott Goldthwaite 
, Charles Chang , Timothy M. 
Spear 
Subject: FW: BackupPC administrative attention needed


Mindas,

When we move to our new backup solution.

Will it take care of this issue we have with awcamdsk through backup genie?

Thanks,


Edward R. Cotter  |  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803 
Office: 617-393-5388
Mobile: 781-572-9764

ecot...@aliaswire.com
aliaswire.com




  

-Original Message-
From: backu...@remote05.aliaswire.com 
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin 
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containin

Re: [BackupPC-users] HELP - FW: BackupPC administrative attention needed

[Mike Hughes]

Hi Edward,

I'm not sure how much help this list can be as we are just a group of people 
who administrate our own installations of BackupPC. It's a very flexible 
solution that can handle massive amounts of backup and runs maintenance-free 
for years, so it's not a surprise if it got forgotten about until the disk 
filled up.

Most of the folks on this list installed the software ourselves. The "PC Backup 
Genie" is just a cutesy name attributed to the process that sent the email. Can 
you reach out to the individual responsible for the installation of the system? 
 If it's not possible to contact the person in charge of the BackupPC build, 
the best clue to find the filled disk is to identify the originating server of 
any alerts such as the one below to lead you to the source.

As the Senior IT Admin you're familiar with the spoofability of the "FROM" 
address on an email. There's no guarantee that it came from the "remote05" 
server, but check that first as a simple first step. If that server isn't 
running BackupPC then contact your email administrator to ask for a mail trace 
to determine which server sent it.


From: Edward Cotter 
Sent: Thursday, March 24, 2022 2:19 AM
To: backuppc-users@lists.sourceforge.net 
; 
backuppc-users-requ...@lists.sourceforge.net 

Cc: Mindas Berzonskis ; Charles Chang 
; Scott Armit ; Chaminda 
Delpagodage 
Subject: [BackupPC-users] HELP - FW: BackupPC administrative attention needed


Hello backuppc support,



New user to your mailing list and completely new to the product.



As Senior IT Admin – tasked with resolving issues with our existing backup 
solution through your software.



These alerts are coming out everyday for our company – looking for basic 
guidance and direction with suggested steps to resolve to avoid any data loss 
for our organization.



Please advise at your earliest convenience.



Working to discover the file system location /srv/backuppc to see what space is 
available and if it can be expanded.



Thanks,



From: backu...@remote05.aliaswire.com 
mailto:backu...@remote05.aliaswire.com>>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file is 95%, 
while yesterday the file system was up to 97% full.  Please find more space on 
the file system, or reduce the number of full or incremental backups that we 
keep.

Regards,
PC Backup Genie





Edward R. Cotter  |  Senior IT Administrator



152 Middlesex Turnpike | Burlington MA 01803

Office: 617-393-5388

Mobile: 781-572-9764



ecot...@aliaswire.com

aliaswire.com





[Red text on a black background  Description automatically generated with 
medium confidence]



[Logo  Description automatically generated]  [A picture containing text, 
clipart  Description automatically generated]



From: Chaminda Delpagodage 
Sent: Monday, March 21, 2022 10:46 AM
To: Edward Cotter ; Mindas Berzonskis 

Cc: Scott Goldthwaite ; Charles Chang 
; Timothy M. Spear 
Subject: Re: BackupPC administrative attention needed



Thanks Ed for following up on this! This space issue needs to be addressed asap 
as backuppc is our current backup solution until a new tool is rolled out.



Thanks



--

Chaminda Delpagodage | Senior Director of SRE

Aliaswire



From: Edward Cotter mailto:ecot...@aliaswire.com>>
Date: Monday, March 21, 2022 at 10:06 AM
To: Mindas Berzonskis 
mailto:mberzons...@aliaswire.com>>
Cc: Chaminda Delpagodage 
mailto:chami...@aliaswire.com>>, Scott Goldthwaite 
mailto:sgoldthwa...@aliaswire.com>>, Charles Chang 
mailto:cch...@aliaswire.com>>, Timothy M. Spear 
mailto:tmsp...@aliaswire.com>>
Subject: FW: BackupPC administrative attention needed

Mindas,

When we move to our new backup solution.

Will it take care of this issue we have with awcamdsk through backup genie?

Thanks,


Edward R. Cotter  |  Senior IT Administrator

152 Middlesex Turnpike | Burlington MA 01803
Office: 617-393-5388
Mobile: 781-572-9764

ecot...@aliaswire.com
aliaswire.com






-Original Message-
From: backu...@remote05.aliaswire.com 
mailto:backu...@remote05.aliaswire.com>>
Sent: Sunday, March 20, 2022 6:00 PM
To: it-admin mailto:it-ad...@aliaswire.com>>
Subject: BackupPC administrative attention needed

Yesterday 156 hosts were skipped because the file system containing 
/srv/backuppc/ was too full.  The threshold in the configuration file is 95%, 
while yesterday the file system was up to 97% full.  Please find more space on 
the file system, or reduce the number of full or incremental backups that we 
keep.

Regards,
PC Backup Genie
___
BackupPC-users