Re: [OSL | CCIE_Security] After Hours Support?

2013-07-09 Thread Manny Fernandez
...@modcomp.com -Original Message- From: ccie_security-boun...@onlinestudylist.com [mailto:ccie_security-boun...@onlinestudylist.com] On Behalf Of Dan Gericke Sent: Sunday, July 07, 2013 12:44 AM To: ccie_security@onlinestudylist.com Subject: [OSL | CCIE_Security] After Hours Support? I'm in a session

Re: [OSL | CCIE_Security] After Hours Support?

2013-07-09 Thread Lear Anderson
, ccie_security@onlinestudylist.com ccie_security@onlinestudylist.com Subject: Re: [OSL | CCIE_Security] After Hours Support? Message-ID: C3D951CE0ED4984786F18404CD78BC2FE4EE8C4D@DRBHEXCHMBX01 Content-Type: text/plain; charset=us-ascii I agree with you Dan. Last night I worked on my first lab

Re: [OSL | CCIE_Security] After Hours Support?

2013-07-09 Thread Dan Gericke
@onlinestudylist.com Subject: Re: [OSL | CCIE_Security] After Hours Support? Message-ID: C3D951CE0ED4984786F18404CD78BC2FE4EE8C4D@DRBHEXCHMBX01 Content-Type: text/plain; charset=us-ascii I agree with you Dan. Last night I worked on my first lab ever (past two years) and it was disastrous. I called

[OSL | CCIE_Security] after hours support

2013-07-09 Thread Ayaz Merchant
Piotr and Team, The current situation with the security racks is really terrible! I have been very patient over my last 7-10 sessions each with issues. Right now I am logged into a session and cannot connect to the Terminal Servers, I can ping them... This has happened before and the support

Re: [OSL | CCIE_Security] after hours support

2013-07-09 Thread Ayaz Merchant
Guys, As I hit send to my last message, I got a response from a tech letting me know that they have restored my access! Thanks, Ayaz On Tue, Jul 9, 2013 at 9:23 PM, Ayaz Merchant merchanta...@gmail.comwrote: Piotr and Team, The current situation with the security racks is really terrible!

Re: [OSL | CCIE_Security] After Hours Support?

2013-07-07 Thread Warrick Mitchell
Hi Dan, Firstly email supp...@proctorlabs.com someone maybe awake and read your email. Unfortunately I was advised yesterday (when I emailed supp...@proctorlabs.com) that there isn't after hours support at the moment. So I do understand your frustration. What I did today and yesterday on my

Re: [OSL | CCIE_Security] After Hours Support?

2013-07-07 Thread Piotr Kaluzny
Guys Apologies for any inconvenience. We are aware of the problems related to the revert/load configs functions and this will get fixed soon. Regards, -- Piotr Kaluzny CCIE #25665 (Security), CCSP, CCNP Sr. Technical Instructor - IPexpert, Inc. URL: http://www.IPexpert.com On Sun, Jul 7, 2013

[OSL | CCIE_Security] After Hours Support?

2013-07-06 Thread Dan Gericke
I'm in a session right now, most of my reverts have been stuck at 50%, I waited the first time for 30 min, then I've been trying each device individually, and they are still getting stuck. I essentially can't do anything, and the after hours support link at the bottom of the page only takes me